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 Appendix B. Product warranty

The following warranty information applies to products purchased in
the United States, Canada, and Puerto Rico. For warranty terms and
conditions for products purchased in other countries, see the enclosed
warranty insert, or contact your IBM reseller or IBM marketing
representative.

Statement of limited warranty

The warranties provided by IBM in this Statement of Limited Warranty apply
only to Machines you originally purchase for your use, and not for resale, from
IBM or your reseller. The term “Machine” means an IBM machine, its features,
conversions, upgrades, elements, or accessories, or any combination of them.
Unless IBM specifies otherwise, the following warranties apply only in the
country where you acquire the Machine. If you have any questions, contact IBM
or your reseller.

Machine: Hard Disk Drive with Adapter

 

Warranty Period*: One year

*Contact your place of purchase for warranty service information.

Production status

Each Machine is manufactured from new parts, or new and used parts. In
some cases, the Machine may not be new and may have been previously
installed. Regardless of the Machine's production status, IBM's warranty terms
apply.

The IBM warranty for machines

IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM's Official Published Specifications. The
warranty period for a Machine is a specified, fixed period commencing on its
Date of Installation. The date on your receipt is the Date of Installation, unless
IBM or your reseller informs you otherwise.

During the warranty period IBM or your reseller, if authorized by IBM, will
provide warranty service under the type of service designated for the Machine
and will manage and install engineering changes that apply to the Machine.

For IBM or your reseller to provide warranty service for a feature, conversion,
or upgrade, IBM or your reseller may require that the Machine on which it is
installed be 1) for certain Machines, the designated, serial-numbered Machine
and 2) at an engineering-change level compatible with the feature, conversion,
or upgrade. Many of these transactions involve the removal of parts and their
return to IBM. You represent that all removed parts are genuine and unaltered.
A part that replaces a removed part will assume the warranty service status of
the replaced part.

If a Machine does not function as warranted during the warranty period, IBM
or your reseller will repair it or replace it with one that is at least functionally

Online Technical Support

IBM Personal Computing Support
Web site

http://www.pc.ibm.com/support

IBM PSG BBS

1-919-517-0001

IBM Automated Fax System

1-800-426-3395
1-800-465-3299 (in Canada)

International Business Machines Corporation

Armonk, New York 10504

   

Appendix A. Help and service information

2-3

Содержание ThinkPad 390

Страница 1: ......

Страница 2: ...ill be incorporated in new editions of the publication IBM may make improvements or changes in the products or the programs described in this publication at any time It is possible that this publication may contain reference to or information about IBM products machines and programs programming or services that are not announced in your country Such references or information must not be construed ...

Страница 3: ...ter 1 1 Part 2 Appendixes 2 1 Appendix A Help and service information 2 1 Step 1 Problem solving 2 1 Step 2 Preparing for the call 2 2 Step 3 Placing the call to IBM 2 2 Appendix B Product warranty 2 3 Appendix C Notices 2 5 Copyright IBM Corp 1998 iii ...

Страница 4: ...iv ...

Страница 5: ... to your computer s User s Reference If you remove the adapter from this hard disk drive option you can use it to replace your computer s hard disk drive The following artwork shows how to remove the adapter from the hard disk drive option Attention Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Never remove the drive while the system is op...

Страница 6: ...ive option you can use it to replace your computer s hard disk drive The following artwork shows how to remove the adapter from the hard disk drive option Attention Do not drop or apply any shock to the hard disk drive The hard disk drive is sensitive to physical shock Never remove the drive while the system is operating or is in suspend mode Product Service and Warranty Information For technical ...

Страница 7: ... from marketing Additional support offerings including step by step installation assistance are available for a nominal fee During the warranty period assistance for replacement or exchange of defective components is available In addition if your IBM option is installed in an IBM computer you might be entitled to service at your location Your technical support representative can help you determine...

Страница 8: ...le as much of the following information as possible 1 Option name 2 Option number 3 Proof of purchase 4 Computer manufacturer model serial number if IBM and manual 5 Exact wording of the error message if any 6 Description of the problem 7 Hardware and software configuration information for your system If possible be at your computer Your technical support representative might want to walk you thro...

Страница 9: ...orms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your receipt is the Date of Installation unless IBM or your reseller informs you otherwise During the warranty period IBM or your reseller if authorized by IBM will provide warranty service under the type of service designated for the Mach...

Страница 10: ...ments not under warranty service You also agree to ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange You agree to 1 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and 2 where applicable before service is provided a follow the problem determination problem analysis and service request procedures...

Страница 11: ...NS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU Appendix C Notices References in this publication to IBM products programs or services do not imply that IBM intends to make these available in all countries in which IBM operates Any reference to an IBM product program or service is not intended to state or ...

Страница 12: ...IBM Part Number 27L8607 Printed in the United States of America 27L86 7 ...

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