
v
Check all cables to make sure that they are connected.
v
Check all power switches to make sure that the system and optional devices are
turned on.
v
Use the troubleshooting information in your system documentation. The
troubleshooting section of the information center contains procedures to help
you diagnose problems.
v
Go to the IBM Support website at www.ibm.com/storage/support/storwize/
v7000 to check for technical information, hints, tips, and new device drivers or
to submit a request for information.
Using the documentation
Information about your IBM storage system is available in the documentation that
comes with the product.
That documentation includes printed documents, online documents, readme files,
and help files in addition to the information center. See the troubleshooting
information for diagnostic instructions. The troubleshooting procedure might
require you to download updated device drivers or software. IBM maintains pages
on the web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to www.ibm.com/storage/
support/storwize/v7000 and follow the instructions. Also, some documents are
available through the IBM Publications Center.
Sign up for the Support Line Offering
If you have questions about how to use and configure the machine, sign up for the
IBM Support Line offering to get a professional answer.
The maintenance supplied with the system provides support when there is a
problem with a hardware component or a fault in the system machine code. At
times, you might need expert advice about using a function provided by the
system or about how to configure the system. Purchasing the IBM Support Line
offering gives you access to this professional advice while deploying your system,
and in the future.
Contact your local IBM sales representative or the IBM Support Center for
availability and purchase information.
What's new
New and updated information was included in this version of the book as a result
of usability testing and other feedback. Read all of the steps no matter how
familiar you are with the installation.
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