Part 2: Appendices
Help and Service information
Step 1: Product Maintenance
Before calling for technical support, please read
this section on product maintenance. You might
be able to solve the problem yourself. If the
cursor skips or moves abnormally, you may need
to clean the ball of the mouse.
To clean the mouse:
1. Make sure the computer is turned off.
2. Disconnect the mouse cable from the
computer.
3. Turn the mouse over, with the top side
down, and look carefully at the bottom. On
the bottom of the ScrollPoint Mouse, there
are two arrows imprinted on the retainer ring
cover. Press in the direction indicated by
the arrows. Remove the retainer ring
1
to
remove the ball.
4. Turn the mouse over, top side up, so that the
retainer
1
and ball
2
drop out.
Copyright IBM Corp. 1997
2-1
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