For more information about your computer power-management settings, see
the documentation that comes with your computer.
v
The Help button does not work correctly.
If the Help button does not start Windows help, be sure that Windows help
was installed on your computer. From the Start menu, click
Help
. If you
cannot access Help, it might not have been installed. Refer to your Windows
documentation for information on installing new components.
v
The CD/DVD, Volume, or Mute Control buttons do not work.
The CD/DVD, Volume, and Mute Control buttons on the keyboard will
work only with computers that have audio software and a sound card.
If you have audio software that did not come from Microsoft or if you
installed your own audio software, the audio software program might not be
compatible with the keyboard.
Close your audio software and press the CD/DVD buttons again. Pressing
the buttons automatically opens the Windows CD Player or the Windows
DVD software. If the buttons work with the Windows CD Player or DVD
software but not with your audio software, your audio software is not
compatible with the keyboard.
To verify that your computer has a sound card or that the sound card is
working correctly, test an audio CD using the Windows CD Player program.
To test an audio CD:
1.
Start Windows.
2.
Insert the audio CD into the computer CD-ROM drive.
3.
Click
Start --> Programs
.
4.
Select
Accessories
.
5.
Select
Multimedia
.
6.
Click
CD Player
.
If you do not have a sound card or if the sound card is not detected, you
will receive an error message indicating that there is a problem with the
sound card. For more information on your sound card, see the
documentation that comes with your computer or sound card.
v
All of the Rapid Access Buttons do not work.
If all of the Rapid Access Buttons are not working, be sure that they are
enabled in the
Preferences
menu in the Rapid Access Keyboard software.
To enable the Rapid Access Buttons, do the following:
1.
Click
Start --> Settings --> Control Panel
.
2.
Double-click
Keyboard (Rapid Access)
to open the Rapid Access
Keyboard software.
3.
Click
Customize
to open the Customization window.
A-2
Rapid Access III USB Keyboard: User’s Guide
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