IBM Global Technology Services
© 2010 IBM Corporation
2
PM for Power Systems levels of support
Summary (No Charge) support
This level of support is available for systems under warranty or a
maintenance agreement. Users with Summary support have access to
monthly statistics for the Server or LPAR via the Server Information Page,
as well as the Management Summary Graph report.
Full Function support
This level of support is available for a nominal fee as either a standalone
offering, or included in a comprehensive services package such as
Enhanced Technical Support. This option gives the user access to a
monthly detailed report, as well as the Interactive Graphing capability of
PM for Power Systems. With Interactive Graphing, a user is able to view
the PM data within 1 business day of IBM receiving the data.
