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Appendix C. Help and service information

This section contains information on how to obtain warranty information on
the World Wide Web and online and telephone technical support.

Warranty information on the World Wide Web

The IBM Machine Warranties Web site at
http://www.ibm.com/servers/support/machine_warranties/ contains a
worldwide overview of the IBM Limited Warranty for IBM Machines, a
glossary of terms used in the Statement of Limited Warranty, Frequently Asked
Questions (FAQ), and links to Product Support Web pages. The IBM Statement
of Limited Warranty is available from this Web site in 29 languages in Portable
Document Format (PDF).

Online technical support

Online technical support is available during the life of your product. Online
assistance can be obtained through the Personal Computing Support Web site
and the IBM Automated Fax System.

Online technical support

IBM Personal Computing Support Web site

http://www.ibm.com/pc/support

IBM Automated Fax System

1-800-426-3395 (U.S. and Canada)

During the warranty period, assistance for replacement or exchange of
defective components is available. In addition, if your IBM option is installed
in an IBM computer, you might be entitled to service at your location. Your
technical support representative can help you determine the best alternative.

Telephone technical support

Installation and configuration support through the HelpCenter will be
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings,
including step-by-step installation assistance, are available for a nominal fee.

To assist the technical support representative, have available as much of the
following information as possible:

v

Option name

v

Option number

v

Proof of purchase

© Copyright IBM Corp. 2001

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Содержание PCI Data/Fax Modem

Страница 1: ...V 90 PCI Data Fax Modem User s Guide OPTIONS by IBM ...

Страница 2: ...rmation in Appendix D Product warranty and notices on page D 1 Second Edition March 2001 Copyright International Business Machines Corporation 2001 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Страница 3: ... Windows 2000 1 4 Appendix A Manual modem commands A 1 Basic AT commands A 1 Extended AT commands A 3 MNP V 42 V 42bis commands A 5 Fax Class 1 commands A 6 Fax Class 2 commands A 6 Voice commands A 7 Appendix B Technical specifications B 1 Data modem function B 1 Fax function B 2 Other function B 2 Appendix C Help and service information C 1 Warranty information on the World Wide Web C 1 Online t...

Страница 4: ...Notice to New Zealand users D 16 General D 16 iv V 90 PCI Data Fax Modem User s Guide ...

Страница 5: ... produkt Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Les sikkerhetsinformasjonen Safety I...

Страница 6: ...sobre Segurança Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten vi V 90 PCI Data Fax Modem User s Guide ...

Страница 7: ...nity of the leak Consignes de sécurité relatives au modem Lors de l utilisation de votre matériel téléphonique il est important de respecter les consignes ci après afin de réduire les risques d incendie d électrocution et d autres blessures v N installez jamais de cordons téléphoniques durant un orage v Les prises téléphoniques ne doivent pas être installées dans des endroits humides excepté si le...

Страница 8: ...viii V 90 PCI Data Fax Modem User s Guide ...

Страница 9: ...ormation and warranty and notices Registering your option Thank you for purchasing OPTIONS by IBM Please take a few moments to register your product and provide us with information that will help IBM to better serve you in the future Your feedback is valuable to us in developing products and services that are important to you as well as in developing better ways to communicate with you Register yo...

Страница 10: ...x V 90 PCI Data Fax Modem User s Guide ...

Страница 11: ...bps the actual connect rate will depend upon the physical characteristics of your telephone line v 32 bit PCI 2 2 interface v International Telecommunication Union ITU T V 90 data fax voice standard v Advanced Power Management v Wake on Ring through the PCI bus v Data mode features 56 Kbps Internet connectivity using the ITU T V 90 standard Backward compatibility to K56Flex V 34 and earlier standa...

Страница 12: ... bracket that is included with this option 4 Replace the computer cover 5 Turn on the computer and start Windows 6 When the Add New Hardware Wizard window opens click Cancel 7 After Windows starts click Start 8 Click Run 9 Insert the V 90 PCI Data Fax Modem Device Drivers and User s Guide CD into the CD ROM drive 10 Type e win9x setup exe where e is the letter of your CD ROM drive 11 Click Next 12...

Страница 13: ...Fax Modem Device Drivers and User s Guide CD into the CD ROM drive 11 Enter e Win2k setup exe where e is the letter of the CD ROM drive 12 Click OK 13 Click Next 14 Click Next 15 Click Finish Uninstalling the modem This section contains instructions for uninstalling the modem For information on installing the modem see Installing the modem on page 1 2 Uninstalling the modem in Windows 95 Windows 9...

Страница 14: ...uter cover Uninstalling the modem in Windows 2000 To uninstall the modem in Windows 2000 do the following 1 Click Start click Settings and then click Control Panel 2 Double click Add Remove Programs 3 Select Conexant HCF V 90 56K PCI Modem 4 Click Add Remove 5 Click Next 6 Click Uninstall a device 7 Click Next 8 Select Conexant HCF V 90 56K PCI Modem 9 Click Next 10 Click Yes I want to uninstall t...

Страница 15: ...mand line more readable spaces may be inserted between commands If you omit a parameter from a command that requires one it is just like specifying a parameter of 0 Example ATH ENTER This command causes your modem to hang up Basic AT commands In the following listings all default settings are printed in bold text Command Function A Manually answer incoming call A Repeat last command executed Do no...

Страница 16: ... I2 Internal memory test I3 Firmware ID I4 Reserved ID L_ L0 Low speaker volume L1 Low speaker volume L2 Medium speaker volume L3 High speaker volume M_ M0 Internal speaker off M1 Internal speaker on until carrier detected M2 Internal speaker always on M3 Internal speaker on until carrier detected and off while dialing N_ N0 Disable Autoscan mode N1 Enable Autoscan mode O_ O0 Return to Data Mode O...

Страница 17: ...nd retrieve active profile 0 Z1 Reset and retrieve active profile 1 Extended AT commands Command Function C_ C0 Force Carrier Detect Signal High ON C1 Turn on CD when remote carrier is present D_ D0 Modem ignores the DTR signal D1 Modem returns to Command Mode after DTR toggle D2 Modem hangs up returns to the Command Mode after DTR toggle D3 Resets modem after DTR toggle F_ F Recall factory defaul...

Страница 18: ... modem T5 Deny Remote Digital Loopback Test request T6 Perform a Remote Digital Loopback Test T7 Perform a Remote Digital Loopback Test and Self Test T8 Perform Local Analog Loopback Test and Self Test V V0 Displays Active and Stored Profiles V1 Display Last Connection Statistics W_ W0 Stores the active profile as Profile 0 W1 Stores the active profile as Profile 1 Y_ Y0 Configuration Profile 0 ac...

Страница 19: ...ction enabled MNP V 42 V 42bis commands Command Function C_ C0 Disable MNP Class 5 and V 42bis data compression C1 Enable MNP Class 5 data compression only C2 Enable V 42bis data compression only C3 Enable MNP Class 5 and V 42bis data compression Q_ Q0 Direct data link only same as N1 Q5 V 42 data link with fallback options Q6 Normal data link only same as N0 A_ A0 64 character maximum MNP block s...

Страница 20: ...n to receive FCLASS Service class FCON Facsimile connection response FCIG Set the polled station identification FCIG Report the polled station identification FCR Capability to receive FCR Capability to receive FCSI Report the called station ID FDCC DCE capabilities parameters FDCS Report current session FDCS Current session results FDIS Report remote capabilities FDIS Current sessions parameters F...

Страница 21: ... CID Enable Caller ID detection and reporting format CLS Select Data Fax or Voice Audio MDL Identify Model MFR Identify Manufacturer REV Identify Revision Level TL Audio output transmit level VBQ Query Buffer Size VBS Bits per sample ADPCM or PCM VBT Beep Tone Timer VCI Identify Compression Method VLS Voice line select VRA Ringback goes away timer VRN Ringback never came timer VRX Voice Receive Mo...

Страница 22: ... VTD DTMF tone reporting capability VTM Enable timing mark placement VTS Generate tone signals VTX Voice transmit mode A 8 V 90 PCI Data Fax Modem User s Guide ...

Страница 23: ...d V 22bis 16 points QAM at 600 baud V 22 and 212A 4 points PSK at 600 baud V 23 V 21 and 103 binary phase coherent FSK v Transmit Level less than 11 dBm v Guard Tone 550 20 Hz Or 1800 20 Hz v Answer Tone CCITT 2100 Hz 15 Hz or BELL 2225 Hz 10 Hz v Receive Sensitivity V 34 34dBm v Carrier Response Level 42 dBm v Data Format 1 Start bit 7 data bit even or odd parity 1 stop bit 1 Start bit 7 data bit...

Страница 24: ... and T 31 Class 1 0 commands Other function v Multiple country support v Call progress Blacklisting options v Single profile stored in host v Wake up on ring capable using either ACPI PME signal or two pin connector v 32 bit PCI Local Bus interface v Windows 95 Windows 95 OSR2 Windows 98 Windows Me Windows NT 4 0 Windows 2000 operating systems v Microsoft s PC99 design initiative compliant v Confo...

Страница 25: ...rt Web site and the IBM Automated Fax System Online technical support IBM Personal Computing Support Web site http www ibm com pc support IBM Automated Fax System 1 800 426 3395 U S and Canada During the warranty period assistance for replacement or exchange of defective components is available In addition if your IBM option is installed in an IBM computer you might be entitled to service at your ...

Страница 26: ...lephone number and support hours by country refer to the following table or to the enclosed technical support insert If the number is not provided contact your IBM reseller or IBM marketing representative Response time may vary depending on the number and nature of the calls received Support 24 hours a day 7 days a week Canada Toronto only 416 383 3344 Canada all other 1 800 565 3344 U S A and Pue...

Страница 27: ...ently or otherwise Unless IBM specifies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defec...

Страница 28: ...ions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for a Machine contact IBM or your reseller If you do not register your Machine with IBM you may be required to present proof of purchase During the warranty period IBM or your reseller if approved by IBM to provide warranty service provides without ch...

Страница 29: ...have IBM or your reseller service a Machine that you do not own and 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to ful...

Страница 30: ... 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES LOST PROFITS OR LOST SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governi...

Страница 31: ...ation IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply Governing Law The following replaces laws of th...

Страница 32: ...ed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed The English language version of this Agreement prevails over any other language version HONG KONG AND MACAU Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of Hong Kong Special Administrative Region INDIA Limitation of Liab...

Страница 33: ... of this Agreement without regard to conflict of law principles Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations failing which either of us has the right to submit the dispute to the China International Economic and Trade Arbitration Commission in Beijing the PRC for arbitration in accordance with its arbitration rules in force at the t...

Страница 34: ...n interpret and enforce rights duties and obligations of each of us arising from or relating in any manner to the subject matter of this Statement without regard to conflict of laws principles as well as Country unique terms and competent court for this Statement are those of the country in which the warranty service is being provided except that in 1 Albania Bosnia Herzegovina Bulgaria Croatia Hu...

Страница 35: ...the respective agreement for such Machine and get your money refunded Extent of Warranty The second paragraph does not apply Warranty Service The following is added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Limitation of Liability The following paragraph is added to this Section The limitations and exclusions speci...

Страница 36: ...f the claim or which otherwise gives rise to the claim Applicability of suppliers and resellers unchanged The following paragraph is added at the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each s...

Страница 37: ...e following is added to the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for infor...

Страница 38: ... Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained...

Страница 39: ...nt into an outlet on a circuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused...

Страница 40: ...e fitting of non IBM option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Union Européenne Directive Conform...

Страница 41: ...esidenciales típicos a fin de proporcionar una protección razonable contra las interferencias con dispositivos de comunicación licenciados Union Europea Normativa EMC Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva del Consiglio dell Unione Europea 89 336 CEE sull armonizzazione legislativa degli stati membri in materia di compatibilità elettromagnetica IBM non acc...

Страница 42: ...ar the higher speeds which this modem is capable of can only be achieved in ideal conditions This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within th...

Страница 43: ...an 5 seconds between the end of one attempt and the beginning of the next attempt For automatically answered incoming calls Incoming calls shall be answered between 3 and 30 seconds from the start of applied ringing Appendix D Product warranty and notices D 17 ...

Страница 44: ...D 18 V 90 PCI Data Fax Modem User s Guide ...

Страница 45: ......

Страница 46: ... Part Number 22P6546 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 1P P N 22P6546 ...

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