A defective upper
guide switch
Check the
continuity of the
upper guide
switch with a
tester.
Short-circuit
Replace the printer unit.
Motor lead wire
disconnection or a
defective motor
Remove the
connector in the
presenter that
corresponds to
CN501 on the
board frame unit.
Next, measure the
resistance
between pins 1
and 3, and pins 2
and 4 with a
tester.
40±4.4
An abnormal
motor drive circuit
Measure the
motor phases and
ground voltage
with an
oscilloscope.
Pulse waveform
(Wave height:
approximately
24V)
5. Paper is not fed out from the presenter.
Symptom:
An error occurs during printing or when paper is being fed out from the
presenter.
Possible cause
Checkpoint and
method
Evaluation
criteria and
standard
Corrective action
Poor presenter
connector contact
Visually check the
connectors
—
Reinsert the connectors
correctly.
Defective
presenter sensor
Measure the
voltage of the
connection points.
Paper:
4.0±1.0V
No paper:
0.2±0.2V
Replace the printer.
Defective board
frame unit
—
—
6. The cutter does not work.
Symptom:
The cutter does not work during test printing.
Possible cause
Checkpoint and
method
Evaluation
criteria and
standard
Corrective action
Poor cutter
connector contact
Visually check the
connectors
—
Reinsert the connectors
correctly.
Damaged cutter
—
—
Replace the printer.
Defective board
frame unit
—
—
7. A platen open state is not detected.
The NetVista Kiosk-DBCS Model
15
Содержание NetVista Kiosk DBCS
Страница 1: ...NetVista Kiosk 4835 120 DBCS Model Printer Feature Hardware Service Manual Supplement GY18 2417 00 ...
Страница 2: ......
Страница 3: ...NetVista Kiosk 4835 120 DBCS Model Printer Feature Hardware Service Manual Supplement GY18 2417 00 ...
Страница 6: ...iv ...
Страница 37: ...The NetVista Kiosk DBCS Model 31 ...
Страница 38: ... Part Number 57P4240 Printed in Japan GY18 2417 00 1P P N 57P4240 ...