March 15, 2001 IBM-3345 (REV : 0.1)
26
CARE AND MAINTENANCE - continued
TROUBLESHOOTING
We do not expect you to have any problem with your phone, but if you do, the following suggestions may help.
SYMPTOM
SUGGESTION
The phone does not work.
Make sure that the
RINGER ON/OFF
switch is in the
ON
position.
Ensure the phone's telephone cord and the
AC
adapter are
installed correctly.
Recharge the keypad's battery pack. If the battery power is
too low, the
BATT. LOW
indicator will not light.
Reset the security access-protection code by placing the
Remote keypad in the cradle. Disconnect the
AC
power and
then reconnect the
AC
power.
Move the remote keypad closer to the base.
Interference is severe
Move the remote keypad closer to the base.
Keep the base and remote keypad away from interference
sources such as computers, radio-controlled toys, wireless
microphones, wireless alarm systems, wireless intercoms
and room monitors, fluorescent lights, and electrical
appliances.
Turn off the interfering device.
Hang up and redial the number.
The range decreases
Raise the base unit antenna to a vertical position.
Recharge the remote keypad battery pack.
The volume level drops or you
Hear unusual sounds when
Someone picks up another phone
On the same line.
Hang up the second phone.
