IBM eserver pSeries 690 Скачать руководство пользователя

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LCD

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Log

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0539..17

0538..17

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0581

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0539..12

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0777..U1.5-P1-I14/E1

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0776..U1.5-P1-I10/T1

E139

E1FB

E139

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EAA1..U1.9-P1-I14

E172..U1.9-P1

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94BB

9109

9380

9108

9107

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9105

9118

9104

9103

9102

90FD

834

Eserver

pSeries

690

Service

Guide

Содержание eserver pSeries 690

Страница 1: ...pSeries 690 Service Guide SA38 0589 05 ERserver...

Страница 2: ......

Страница 3: ...pSeries 690 Service Guide SA38 0589 05 ERserver...

Страница 4: ...Information Development Department H6DS 905 6C006 11501 Burnet Road Austin Texas 78758 3493 To send comments electronically use this commercial internet address aix6kpub austin ibm com Any informatio...

Страница 5: ...Subsystem Power Distribution Cabling 36 Integrated Battery Feature Locations 38 Subsystem Positioning and Cabling 39 System Memory 63 I O Subsystem Features 65 Logical and Physical Locations 67 Physi...

Страница 6: ...in Processor Subsystem 247 MAP 152g 5 0 V Current Voltage Problem in Processor Subsystem 255 MAP 152h 3 3V Current Voltage Problem in I O Subsystem 261 MAP 152i 5 0 V Current Voltage Problem in I O S...

Страница 7: ...rmware Update with a pSeries High Performance Switch Installed 825 Installing Corrective Service on the Frame 826 Reconfiguration Procedure for SNI Adapters 827 Configuring and Deconfiguring Processor...

Страница 8: ...ouse 1049 System Power Cables 1050 Tools 1051 Chapter 11 SRNs for Linux 1053 Appendix A Environmental Notices 1067 Product Recycling and Disposal 1067 Environmental Design 1071 Acoustical Noise Emissi...

Страница 9: ...t contact with the rack v Care should be taken to ensure that a hazardous condition is not created due to uneven mechanical loading when installing this unit in a rack If the rack has a stabilizer it...

Страница 10: ...play stations printers telephones or station protectors for communications lines D06 CAUTION This product is equipped with a four wire three phase and ground power cable for the user s safety Use this...

Страница 11: ...for laser certification numbers and approval information CAUTION All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal oper...

Страница 12: ...x Eserver pSeries 690 Service Guide...

Страница 13: ...ges or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure In addition users must establish pro...

Страница 14: ...xii Eserver pSeries 690 Service Guide...

Страница 15: ...s subroutines keywords files structures directories and other items whose names are predefined by the system Also identifies graphical objects such as buttons labels and icons that the user selects It...

Страница 16: ...er number SA38 0509 contains common diagnostic procedures error codes service request numbers and failing function codes This manual is intended for trained service technicians v The RS 6000 and Eserv...

Страница 17: ...ystem which contains the processors L3 cache memory and service processor and a 1 EIA unit media subsystem containing a diskette drive a CD ROM and an operator panel with space for up to three additio...

Страница 18: ...racks The preceding figure shows the single rack Additional I O drawers and integrated battery features are installed in a second rack A number of cables connect the power processor and I O subsystem...

Страница 19: ...makes it possible for a user to run a single application using different sets of data on separate partitions as if it were running independently on separate physical systems Service representatives u...

Страница 20: ...es information about using the Service Focal Point application The Service Focal Point application is used to help the service representative diagnose and repair problems on partitioned systems Servic...

Страница 21: ...naged system s operator panel 2 When the diagnostics window asks you if you see 0000 on the managed system s operator panel select NO This action generates an error 3 In the SRN window press Enter to...

Страница 22: ...minutes you want the HMC to wait before sending a disconnection error message 6 In the second field select the amount of connection time that the HMC is considered to be recovered This amount is expre...

Страница 23: ...e event On this window designate the set of serviceable events you want to view by specifying your search criteria such as event status or error class Note Only events that match all of the criteria t...

Страница 24: ...d add comments as appropriate You can also review previous comments but you cannot edit this information 4 If you clicked Comments on the Serviceable Event Details window clicking OK commits your entr...

Страница 25: ...commit these changes to the serviceable event Note After you click OK or Apply you cannot change this information If you clicked the Close Event button in the Serviceable Event Details window then cli...

Страница 26: ...Processor CUoD When you activate processor CUoD additional processors are permanently activated and usable on your system Processor CUoD enables you to handle business peaks or add new workloads with...

Страница 27: ...performance and overall throughput of workloads By planning ahead and taking into account the complete server configuration you can help ensure that you get the full benefit of CUoD activations Note I...

Страница 28: ...l already be up to date and the manual process of updating the VPD is not needed After Electronic Service Agent is installed follow the procedures under Activation Process for CUoD Features on page 13...

Страница 29: ...e Electronic Service Agent or using the Web view the Planning Guide for Capacity Upgrade on Demand located at http www ibm com servers eserver pseries cuod index html 5 After the activation code is re...

Страница 30: ...pSeries 690 Data Flow The following figure shows the data flow for the system 14 Eserver pSeries 690 Service Guide...

Страница 31: ...ing initialized Speaker Sounds an audible tone at the end of POST POST Keys The POST keys if pressed after the keyboard POST indicator displays and before the last POST indicator speaker displays caus...

Страница 32: ...on To exit from the open firmware command prompt type reset all or power off the system and reboot pSeries 690 System Locations The pSeries 690 system consists of a minimum of four subsystems in one r...

Страница 33: ...um system configuration with the integrated battery feature IBF is shown on the right in each of the figures 1 3 3 2 6 5 4 7 1 Rack 5 Media Subsystem 2 Bulk Power Assembly 6 Optional Integrated Batter...

Страница 34: ...8 F3 3 Processor Subsystem Fan 2 U1 18 F2 6 Processor Subsystem Fan 4 U1 18 F4 Note The I O subsystem fan assemblies are inside the I O subsystems positioned from left to right behind the DASD 4 packs...

Страница 35: ...EPO Bypass Interlock The UEPO switch disables 350 V bulk power conversion and isolates all battery power to the battery compartments without having to disconnect the heavy power cords under the custo...

Страница 36: ...etailed location information for processor subsystem I O books is also included 7040 Model 681 Processor Subsystem Front View Note For slot assignments see Memory to Processor Relationships on page 63...

Страница 37: ...r Book 2 DCA Book 1 9 DCA Book 6 32 way 1 7 GHz MCMs 3 DCA Book 2 10 I O book Slot 0 4 Capacitor Book 11 I O Book 3 Slot 3 5 DCA Book 3 12 I O Book 2 Slot 2 Inner Connectors 6 DCA Book 4 13 I O Book 2...

Страница 38: ...8 I O Book Slot 0 B0 U1 18 P1 H2 Q3 26 Camming Latches 9 I O Book Slot 0 B1 U1 18 P1 H2 Q4 27 I O Book Slot 2 B1 U1 18 P1 H3 Q1 I O Book Slot 1 B1 U1 18 P1 H1 Q1 10 Diskette Drive U1 18 P1 H2 Q10 28...

Страница 39: ...2 CD ROM Drive SCSI Address 05 4 Operator Panel Media Subsystem Rear View Note DVD RAM and 4 mm tape drives can be located in the rear of the media subsystem only if the room is maintained at a nomin...

Страница 40: ...f surveillance from the HMC to a logical partition Continue to the following appropriate system error interrogation section Accessing System Log Error Information Note The system attention LED can be...

Страница 41: ...P for Systems with Service Focal Point on page 172 go to step Step 1321 1 on page 172 and perform the procedures in the MAP Accessing Errors when a System is Running AIX and the Console is Not an HMC...

Страница 42: ...of LEDs displays use the cursor to highlight Set System Attention Indicator to Normal 4 Press Enter and then press F7 to commit This action turns off the LED If the system is powered off access the s...

Страница 43: ...11 Fan Fault LED Amber Ux y F1 4 Disk Drive Fault Identify LED Amber 12 Fan Fault LED Amber Ux y F3 5 BPD 1 Front Cable In 13 Fan Fault LED Amber Ux y F2 6 BPD 2 Rear Cable In 14 Fan Fault LED Amber U...

Страница 44: ...Adapter Fault Identify LED Amber Bottom 3 Media subsystem power connector Ux y P1 V1 Q3 9 Auxiliary Power Good Green 4 I O port connector 1 Ux y P2 Q2 10 I O Subsystem Backplane Fault Amber 5 I O por...

Страница 45: ...5 Ux y P1 Z1 Aa 8 Ux y P2 Z1 Ab 16 Ux y P1 Z1 Ab Notes 1 In the preceding table x is equal to the rack number and y is equal to the I O subsystem position in the rack The SCSI ID for each drive is set...

Страница 46: ...e RIO PCI Bridge PCI PCI Bridge PCI Slot 64 bit 66 33mhz 3 3V PCI Slot 64 bit 33mhz 5 0V PCI PCI Bridge Ultra3 SCSI Ultra3 SCSI 32 10 slots 10 slots Media Subsystem Power SCSI 4 DASD Bays 4 DASD Bays...

Страница 47: ...ASD 4 pack P PCI PCI bridge RP RIO PCI bridge IS Internal SCSI Ultra 3 I O Subsystem Power Distribution Rear P1 P2 P P RP P IS IS P P RP P IS IS DCA 1 Power Supply DCA 2 Power Supply Midplane BPA BPA...

Страница 48: ...o o o o o UEPO Note BPD 2 connectors J04 and J05 I O 4A J04 and I O 4B J05 in the preceding figure are for I O subsystem 4 when the IBF is installed 1 BPD Power Good LED 6 ac Power In Connector 2 Bul...

Страница 49: ...k power distribution connectors to each subsystem through cables The cable connectors are labeled on each end The following describes the cables that connect from the BPC BPDs and BPRs to the DCAs fan...

Страница 50: ...2 A35 BPD J08 DCA 4 J00 A35 BPD1 P08 to DCA 4 P00 Red with white stripe 13 B35 BPD J09 DCA 5 J01 B35 BPD1 P09 to DCA 5 P01 Red 14 A35 BPD J09 DCA 5 J00 A35 BPD1 P09 to DCA 5 P00 Red with white stripe...

Страница 51: ...R J00 B13 IBF1 J01 B35 BPR P00 to B13 IBF1 P00 34 A35 BPR J00 A13 IBF2 J01 A35 BPR P00 to A13 IBF2 P00 B35 BPR J00 B13 IBF2 J01 B35 BPR P00 to B13 IBF2 P00 35 A35 BPR J00 A17 IBF3 J01 Secondary Frame...

Страница 52: ...Subsystem 2 Yellow A35B BPD1A P04 A01B DCA1 P01 BPD1A to I O Subsystem 3 Green With Stripes A35P BPD1B P04 A01B DCA1 P00 BPD1B to I O Subsystem 3 Green A35B BPD1A P05 A01B DCA2 P01 BPD1A to I O Subsys...

Страница 53: ...m 6 Purple A35B BPD2A P03 Z05B DCA2 P01 BPD2A to I O Subsystem 6 Purple With Stripes A35P BPD2B P03 Z05B DCA2 P00 BPD2B to I O Subsystem 6 Purple A35B BPD2A P06 Z13B DCA1 P01 BPD2A to I O Subsystem 7...

Страница 54: ...09 A13B DCA2 P00 BPD2B to I O Subsystem 4 no IBF Blue A35B BPD3A P08 Z19B DCA1 P01 BPD3A to I O Subsystem 8 Blue With Stripes A35P BPD3B P08 Z19B DCA1 P00 BPD3B to I O Subsystem 8 Blue A35B BPD3A P09...

Страница 55: ...and cabling for the Eserver pSeries 690 Operator Panel Cable and Diskette Drive Cable to the Media Subsystem Rear View 1 Primary I O Book 3 Diskette Drive Data Cable 2 Cable Connecting the Operator Pa...

Страница 56: ...IBF C1 Primary Rack 3 Third I O Subsystem C2 Secondary Rack 4 Fourth I O Subsystem C3 Blank Space 5 Fifth I O Subsystem C4 Blank Space 6 Sixth I O Subsystem 1 First I O Subsystem 7 Seventh I O Subsyst...

Страница 57: ...s primary rack Position 4 C2 Primary I O Book Book 0 5 Fifth I O Subsystem C3 Secondary Rack 6 Sixth I O Subsystem 1 First I O Subsystem 7 Seventh I O Subsystem 2 Second I O Subsystem 2B Two IBFs seco...

Страница 58: ...ird I O Subsystem C2 Secondary Rack 4 Fourth I O Subsystem 1 First I O Subsystem 4B Four IBFs 2 Second I O Subsystem Note The physical location shown for I O Subsystem 4 is populated only when IBFs ar...

Страница 59: ...e CEC in the following order 1 Secondary I O Book Slot 3 4 MCMs RIO 9 C0 C1 RIO 10 D0 D1 2 Secondary I O Book Slot 1 v 3 MCMs RIO 9 C0 C1 RIO 10 D0 D1 RIO 11 A0 A1 RIO 12 B0 B1 v 4 MCMs RIO 11 C0 C1 R...

Страница 60: ...O planar is 500 MB per second and for the RIO 2 I O planar the maximum data rate is 2 GB per second However in the event of a cable failure there is no redundant path for the 2 GB per second RIO 2 I O...

Страница 61: ...following figure applies to CECs with RIO or thumbscrew retention connections A0 C0 A1 C1 B0 0 0 0 0 0 0 0 0 1 1 1 4 3 5 6 7 1 1 1 1 1 B1 D1 D0 1 2 1 Primary Rack 5 First I O Subsystem 2 Primary I O B...

Страница 62: ...ing figure applies to CECs with RIO or thumbscrew retention connections Shown Without IBFs C1 Primary Rack 5 Fifth I O Subsystem C2 Secondary Rack 6 Sixth I O Subsystem C3 Secondary I O Book Note RIO...

Страница 63: ...ary Rack 4 Fourth I O Subsystem C2 Secondary Rack 4B Two IBFs maximum Position 4 C3 Third I O Book Book 3 5 Fifth I O Subsystem 1 First I O Subsystem 6 Sixth I O Subsystem 2 Second I O Subsystem 7 Sev...

Страница 64: ...0 A1 C1 B0 0 0 0 0 0 0 1 1 4 3 5 6 1 1 1 1 B1 1 2 1 Primary Rack A0 Connection to I O Book Book 0 2 Primary I O Book A1 Connection to I O Book Book 0 3 Third I O Subsystem B0 Connection to I O Book Bo...

Страница 65: ...Rack 7 Seventh I O Subsystem C3 Secondary I O Book in I O Slot 3 8 Eighth I O Subsystem C4 Secondary I O Book in Slot 2 A0 Connection to I O Book Book 2 1 First I O Subsystem A1 Connection to I O Boo...

Страница 66: ...ollowing figure applies to CECs with RIO 2 or bayonette retention connections A0 C0 A1 C1 B0 0 0 0 0 0 0 0 0 1 1 1 4 3 5 6 7 1 1 1 1 1 B1 D1 D0 1 2 1 Primary Rack 5 First I O Subsystem 2 Primary I O B...

Страница 67: ...e following figure applies to CECs with RIO 2 or bayonette retention connections C1 Primary Rack 5 Fifth I O Subsystem C2 Secondary Rack 6 Sixth I O Subsystem C3 Secondary I O Book Note RIO 2 cabling...

Страница 68: ...ing figure applies to CECs with RIO 2 or bayonette retention connections Shown Without IBFs C1 Primary Rack 5 Fifth I O Subsystem C2 Secondary Rack 6 Sixth I O Subsystem C3 Secondary I O Book Note RIO...

Страница 69: ...Fifth I O Subsystem C2 Secondary Rack 6 Sixth I O Subsystem C3 Third I O Book Book 3 7 Seventh I O Subsystem 1 First O Subsystem 8 Eighth I O Subsystem 2 Second Subsystem A0 Connection to I O Book Bo...

Страница 70: ...ration 3 or 4 MCMs Only Note The following figure applies to CECs with RIO 2 or bayonette retention connections 1 Primary Rack 5 First I O Subsystem 2 Primary I O Book 6 Fourth I O Subsystem 3 Third I...

Страница 71: ...e following figure applies to CECs with RIO 2 or bayonette retention connections C1 Primary Rack 5 Fifth I O Subsystem C2 Secondary Rack 6 Sixth I O Subsystem C3 Secondary I O Book Note RIO 2 cabling...

Страница 72: ...following figure applies to CECs with RIO 2 or bayonette retention connections C1 Primary Rack 5 Fifth I O Subsystem C2 Secondary Rack 6 Sixth I O Subsystem C3 Secondary I O Book Note RIO 2 cabling t...

Страница 73: ...mum Position 4 C3 Third I O Book Book 3 5 Fifth I O Subsystem 1 First I O Subsystem 6 Sixth I O Subsystem 2 Second I O Subsystem 7 Seventh I O Subsystem 3 Third I O Subsystem 8 Eighth I O Subsystem No...

Страница 74: ...retention connections 1 Primary Rack A0 Connection to I O Book Book 0 2 Primary I O Book A1 Connection to I O Book Book 0 3 Third I O Subsystem B0 Connection to I O Book Book 0 4 Second I O Subsystem...

Страница 75: ...retention connections 1 Primary Rack A0 Connection to I O Book Book 0 2 Primary I O Book A1 Connection to I O Book Book 0 3 Third I O Subsystem B0 Connection to I O Book Book 0 4 Second I O Subsystem...

Страница 76: ...ystem C3 Secondary I O Book in I O Slot 3 8 Eighth I O Subsystem C4 Secondary I O Book in Slot 2 A0 Connection to I O Book Book 2 1 First I O Subsystem A1 Connection to I O Book Book 2 2 Second I O Su...

Страница 77: ...Rack 5 SCSI Cable for Media Subsystem Rear Drives 2 Primary I O Book 6 SCSI Cable for Media Subsystem Front Drives 3 Power Cable for Media Subsystem Front Drives 7 Power Cable for Media Subsystem Rear...

Страница 78: ...subsystem 1 Primary Rack 4 Primary HMC Connected to HMC 1 in Primary I O Book HMC 1 may be labeled HSC 1 2 Primary I O Book 5 Optional Second HMC Connected to HMC 2 in Primary I O Book HMC 2 may be la...

Страница 79: ...to Processor Relationships The following illustration shows the relationship between the memory riser cards L3 cache and the MCM modules Memory Slot 0 800 PIN Bus Bar Memory Slot 7 800 PIN Memory Slo...

Страница 80: ...owing memory configuration considerations are recommended to ensure the optimum performance is obtained for the system Memory should be installed in identical pairs All available memory locations shou...

Страница 81: ...V dc standby I O to Processor Relationships The following illustration shows the relationship between the I O books L3 cache and the MCM modules Memory Slot 0 Bus Bar Memory Slot 7 Memory Slot 3 Memor...

Страница 82: ...ing green on for one second off for one second System power connected power on initiated System power connected not turned on power supply detected fault System power connected not turned on power sup...

Страница 83: ...d into planar backplane P1 v P1 M1 identifies a memory card book M1 plugged into planar backplane P1 v P1 H2 S1 identifies serial port 1 controller on planar backplane P1 the connector for serial port...

Страница 84: ...pter identify LED v DASD identify LED The identify LEDs are arranged hierarchically with the FRU identify LED at the bottom of the hierarchy followed by the corresponding processor subsystem or I O dr...

Страница 85: ...ort address device or FRU Adapters and cards are identified only with AB CD The possible values for CD depend on the adapter card For pluggable PCI adapters cards CD is the device s devfunc number PCI...

Страница 86: ...he device Values of 0 to 15 are valid v H defines the logical unit address of the device Values of 0 to 255 are valid A bus location code is also generated as 00 XXXXXXXX where XXXXXXXX is equivalent...

Страница 87: ...17 U1 17 U1 9 U1 9 U1 1 U1 1 U1 5 U1 5 U1 13 P1 U1 15 P1 V1 or U1 13 V2 or U1 13 U1 13 P2 V3 or U1 13 U1 15 P2 V4 or U1 13 U1 18 F1 U1 18 X1 U1 18 F2 U1 18 X2 U1 35 P1 F1 U1 35 P2 F1 U1 18 P1 M3 U1 18...

Страница 88: ...The following figure shows the secondary rack locations REAR FRONT U2 17 P1 V5 U2 13 U2 13 U2 17 P2 V6 U2 9 U2 1 U2 1 U2 5 U2 5 U2 9 U2 19 U2 19 72 Eserver pSeries 690 Service Guide...

Страница 89: ...1 C20 3 L3 Location U1 18 P1 C10 14 L3 Location U1 18 P1 C19 4 MCM 0 Location U1 18 P1 C1 15 MCM 2 Location U1 18 P1 C4 5 Clock Card Location U1 18 P1 X5 16 L3 Location U1 18 P1 C18 6 L3 Location U1 1...

Страница 90: ...le to IBF 1A U1 35 P1 V1 Q1 Bulk Power Distribution 3 Unused U1 35 P1 X1 SPARE U1 35 P1 X1 Q1 SPARE Cable U1 35 P1 X1 Q1 SPARE U1 35 P1 X1 Q2 SPARE Cable U1 35 P1 X1 Q2 SPARE U1 35 P1 X1 Q3 SPARE Cabl...

Страница 91: ...X3 Q5 I O Subsystem 3A Cable U1 35 P1 X3 Q5 I O Subsystem 3B Connector 5 I O Subsystem 3 DCA 2 U1 35 P1 X3 Q6 I O Subsystem 3B Cable U1 35 P1 X3 Q6 I O Subsystem 4A Connector 6 I O Subsystem 4 DCA 1...

Страница 92: ...m 8 U1 35 P1 X2 Q7 SPARE cable U1 35 P1 X2 Q7 SPARE 5 Future Subsystem 8 U1 35 P1 X2 Q8 SPARE cable U1 35 P1 X2 Q8 SPARE connector U1 35 P1 X2 Q9 SPARE cable U1 35 P1 X2 Q9 DCA 6 Connector U1 35 P1 X2...

Страница 93: ...Connector U1 18 P1 H2 Q8 U1 35 P1 X4 Q10 BPC A Y Cable To Primary I O Book Connector U1 18 P1 H2 Q8 U1 35 P1 X4 Q10 BPC A TO BPF A Connector U1 35 P1 X4 Q11 BPC A TO BPF A Cable U1 35 P1 X4 Q11 UEPO...

Страница 94: ...4 I O Subsystem 7 DCA 1 U1 35 P2 X2 Q5 I O Subsystem 7A cable U1 35 P2 X2 Q5 I O Subsystem 7B Connector 5 I O Subsystem 7 DCA 2 U1 35 P2 X2 Q6 I O Subsystem 7B cable U1 35 P2 X2 Q6 SPARE Future Drawer...

Страница 95: ...em 3 DCA 2 U1 35 P2 X3 Q6 I O Subsystem 3B Cable U1 35 P2 X3 Q6 I O Subsystem 4A Connector 6 I O Subsystem 4 DCA 1 U1 35 P2 X3 Q7 I O Subsystem 4A Cable U1 35 P2 X3 Q7 I O Subsystem 4B Connector 7 I O...

Страница 96: ...PF TO BPC Cable U1 35 P2 F1 Q1 Bulk Power Controller B U1 35 P2 X4 BPC B MDA 1 Connector U1 35 P2 X4 Q1 BPC B MDA 1 Cable U1 35 P2 X4 Q1 BPC B MDA 2 Connector U1 35 P2 X4 Q2 BPC B MDA 2 Cable U1 35 P2...

Страница 97: ...Slot 0 U1 18 P1 M2 00 00 Memory Book Slot 1 U1 18 P1 M3 00 00 Memory Book Slot 3 U1 18 P1 M6 00 00 Memory Book Slot 2 U1 18 P1 M7 00 00 Memory Book Slot 7 U1 18 P1 M1 00 00 Memory Book Slot 4 U1 18 P1...

Страница 98: ...tion 2 3 or 4 MCMs Only on page 45 for cable connections U1 18 P1 H2 Q1 Primary I O book 0 Port 0 Connector 1 1 3 A1 U1 18 P1 H2 Q2 Primary I O book 0 Port 0 Connector 1 1 3 Cable 2 see I O Subsystems...

Страница 99: ...nnector 2 U1 18 P1 H1 Q2 SNI adapter book 1 cable attached to connector 2 U1 18 P1 H1 Q2 SNI adapter book 1 connector 3 U1 18 P1 H1 Q3 SNI adapter book 1 cable attached to connector 3 U1 18 P1 H1 Q3 S...

Страница 100: ...5 Connector 2 1 0 Cable 6 see I O Subsystems 1 Through 4 without IBFs RIO Cabling to I O Books Two I O Planar Loop Configuration 2 3 or 4 MCMs Only on page 45 for cable connections U1 18 P1 H3 Q6 I O...

Страница 101: ...4 I O Book 3 Port 13 Connector 1 2 1 Cable 3 see I O Subsystems 7 and 8 RIO Cabling to the Third I O Book Two I O Planar Loop Configuration 4 MCMs Only on page 47 for cable connections U1 18 P1 H4 Q4...

Страница 102: ...V2 Q2 DCA 2 BPA B BPC 6 Cable U1 18 P1 V2 Q2 DCA 3 RH U1 18 P1 V4 DCA 3 BPA A BPC 7 Connector U1 18 P1 V4 Q1 DCA 3 BPA A BPC 7 Cable U1 18 P1 V4 Q1 DCA 3 BPA B BPC 7 Connector U1 18 P1 V4 Q2 DCA 3 BPA...

Страница 103: ...18 P1 C2 00 29 Processor 30 W L1 L2 Cache U1 18 P1 C2 00 30 Processor 31 W L1 L2 Cache U1 18 P1 C2 00 31 MCM Module 1 U1 18 P1 C3 Processor 08 W L1 L2 Cache U1 18 P1 C3 00 08 Processor 09 W L1 L2 Cach...

Страница 104: ...A Connector U1 18 X1 Q1 Fan Controller 1 TO BPC A Cable U1 18 X1 Q1 Fan Controller 1 TO BPC B Connector U1 18 X1 Q2 Fan Controller 1 TO BPC B Cable U1 18 X1 Q2 Fan Controller Assembly 2 U1 18 X2 Fan...

Страница 105: ...Media Drawer connector U1 17 A1 Q3 Media Drawer cable U1 17 A1 Q3 Media Drawer Power Connector U1 17 A1 Q4 Media Drawer Power Cable U1 17 A1 Q4 FRU Name Location Code AIX Location Code Physical Conne...

Страница 106: ...T M Serial U1 9 I O Subsystem Left IO backplane assembly U1 9 P1 I O Subsystem Left IO backplane assembly VPD U1 9 P1 N1 EADS 1 PCI Controller U1 9 P1 2U 58 2U 5A 2U 5C 2U 5E PCI Slot 1 Content U1 9 P...

Страница 107: ...to 3J 0F or 3K xx or 3L xx PCI Slot 3 Content U1 9 P2 I3 3M 08 to 3M 0F or 3N xx or 3P xx PCI Slot 4 Content U1 9 P2 I4 3Q 08 to 3Q 0F or 3R xx or 3S xx EADS 2 PCI Controller U1 9 P2 3U 58 3U 5A 3U 5E...

Страница 108: ...BPD1 1B Cable U1 9 V2 Q2 Thermal Sensor U1 9 V2 I O Subsystem SCSI controller 1 on P1 U1 9 P1 Z1 2s 08 I O Subsystem SCSI controller 2 on P1 U1 9 P1 Z2 37 08 I O Subsystem SCSI controller 1 on P2 U1...

Страница 109: ...I Enclosure Services SES connected to controller 1 on P2 U1 9 P2 Z1 Af 3b 08 00 15 0 DASD 4 pack Cage and card 3 U1 9 P5 DASD 4 pack Cage and card 3 VPD U1 9 P5 N1 SCSI DASD 1 hdisk at ID 8 connected...

Страница 110: ...m Fan MSA U1 9 F4 Media Drawer Power Connector U1 9 P1 V1 Q3 Media Drawer Power Cable U1 9 P1 V1 Q3 Media Drawer Power Connector U1 9 P2 V2 Q3 Media Drawer Power Cable U1 9 P2 V2 Q3 FRU Name Location...

Страница 111: ...x I O Riser Card U1 5 P1 I O Port Connector U1 5 P1 Q1 I O Port Cable From GX1A port 1 U1 5 P1 Q1 I O Port Connector U1 5 P1 Q2 I O Port Cable to port 0 on next Riser card U1 5 P2 1 Q1 U1 5 P1 Q2 I O...

Страница 112: ...to GX1A port 2 U1 5 P2 1 Q2 I O Subsystem DCA 1 U1 5 V1 DCA 1 to BPA B BPD1 1A Connector P02 U1 5 V1 Q1 DCA 1 to BPA B BPD1 1A Cable U1 5 V1 Q1 DCA 1 to BPA A BPD1 1A Connector P02 U1 5 V1 Q2 DCA 1 t...

Страница 113: ...SD 4 pack Cage and card 2 U1 5 P4 DASD 4 pack Cage and card 2 VPD U1 5 P4 N1 SCSI DASD 1 hdisk at ID 8 connected to controller 1 on P2 U1 5 P2 Z1 A8 57 08 00 8 0 SCSI DASD 2 hdisk at ID 9 connected to...

Страница 114: ...Z1 A8 4M 08 00 8 0 SCSI DASD 2 hdisk at ID9 connected to controller 1 on P1 U1 5 P1 Z1 A9 4M 08 00 9 0 SCSI DASD 3 hdisk at ID A connected to controller 1 on P1 U1 5 P1 Z1 Aa 4M 08 00 10 0 SCSI DASD 4...

Страница 115: ...PCI Slot 5 Content U1 1 P1 I5 5k 08 to 5k 0F or 5m xx or 5n xx PCI Slot 6 Content U1 1 P1 I6 5p 08 to 5p 0F or 5q xx or 5r xx PCI Slot 7 Content U1 1 P1 I7 5v 08 to 5v 0F or 5w xx or 5w xx EADS 3 PCI...

Страница 116: ...ntroller U1 1 P2 6j 58 6j 5A 6j 5E PCI Slot 8 Content U1 1 P2 I8 6k 08 to 6Y 0F or 6m xx or 6n xx PCI Slot 9 Content U1 1 P2 I9 6p 08 to 6p 0F or 6q xx or 6r xx PCI Slot 10 Content U1 1 P2 I10 6v 08 t...

Страница 117: ...disk at ID 9 connected to controller 2 on P2 U1 1 P2 Z2 A9 6s 08 00 9 0 SCSI DASD 3 hdisk at ID A connected to controller 2 on P2 U1 1 P2 Z2 Aa 6s 08 00 10 0 SCSI DASD 4 hdisk at ID B connected to con...

Страница 118: ...Ab 67 08 00 11 0 SCSI Enclosure Services SES connected to controller 2 on P1 U1 1 P1 Z2 Af 67 08 00 15 0 DASD 4 pack Cage and card 4 U1 1 P6 DASD 4 pack Cage and card 4 VPD U1 1 P6 Z2 N1 SCSI DASD 1 h...

Страница 119: ...13 P1 N1 EADS 1 PCI Controller U1 13 P1 70 58 70 5A 70 5C 70 5E PCI Slot 1 Content U1 13 P1 I1 71 08 to 71 0F or 72 xx or 73 xx PCI Slot 2 Content U1 13 P1 I2 74 08 to 74 0F or 75 xx or 76 xx PCI Slot...

Страница 120: ...I3 7s 08 to 7s 0F or 7t xx or 7u xx PCI Slot 4 U1 13 P2 I4 7v 08 to 7v 0F or 7w xx or 7x xx EADS 2 PCI Controller U1 13 P2 80 58 80 5A 80 5E PCI Slot 5 U1 13 P2 I5 81 08 to 81 0F or 82 xx or 83 xx PCI...

Страница 121: ...1 on P1 U1 13 P1 Z1 7M 08 I O Subsystem SCSI controller 2 on P1 U1 13 P1 Z2 7b 08 I O Subsystem SCSI controller 1 on P2 U1 13 P2 Z1 87 08 I O Subsystem SCSI controller 2 on P2 U1 13 P2 Z2 8M 08 DASD...

Страница 122: ...4 pack Cage and card 3 U1 13 P5 DASD 4 pack Cage and card 3 VPD U1 13 P5 N1 SCSI DASD 1 hdisk at ID 8 connected to controller 2 on P1 U1 13 P1 Z2 A8 7b 08 00 8 0 SCSI DASD 2 hdisk at ID 9 connected to...

Страница 123: ...Ab 7M 08 00 11 0 SCSI Enclosure Services SES connected to controller 1 on P1 U1 13 P1 Z1 Af 7M 08 00 15 0 I O Subsystem Fan MSA U1 13 F1 I O Subsystem Fan MSA U1 13 F2 I O Subsystem Fan MSA U1 13 F3 I...

Страница 124: ...8 xx or 79 xx PCI Slot 4 Content U2 9 P1 I4 7A 08 to 7A 0F or 7B xx or 7C xx EADS 2 PCI Controller U2 9 P1 7E 58 7E 5A 7E 5E PCI Slot 5 Content U2 9 P1 I5 7F 08 to 7F 0F or 7G xx or 7H xx PCI Slot 6 C...

Страница 125: ...84 0F or 85 xx or 86 xx PCI Slot 7 Content U2 9 P2 I7 8A 08 to 8A 0F or 8B xx or 8C xx EADS 3 PCI Controller U2 9 P2 8E 58 8E 5A 8E 5E PCI Slot 8 Content U2 9 P2 I8 8F 08 to 8F 0F or 8G xx or 8H xx PC...

Страница 126: ...Cage and card 1 VPD U2 9 P3 N1 SCSI DASD 1 hdisk at ID 8 connected to controller 2 on P2 U2 9 P2 Z2 A8 8M 08 00 8 0 SCSI DASD 2 hdisk at ID 9 connected to controller 2 on P2 U2 9 P2 Z2 A9 8M 08 00 9 0...

Страница 127: ...D A connected to controller 2 on P1 U2 9 P1 Z2 Aa 7b 08 00 10 0 SCSI DASD 4 hdisk at ID B connected to controller 2 on P1 U2 9 P1 Z2 Ab 7b 08 00 11 0 SCSI Enclosure Services SES connected to controlle...

Страница 128: ...O Subsystem Left IO backplane assembly VPD U2 1 P1 N1 EADS 1 PCI Controller U2 1 P1 8U 58 8U 5A 8U 5C 8U 5E PCI Slot 1 Content U2 1 P1 I1 8V 08 to 8V 0F or 8W xx or 8X xx PCI Slot 2 Content U2 1 P1 I2...

Страница 129: ...or 9H xx PCI Slot 2 Content U2 1 P2 I2 9J 08 to 9J 0F or 9K xx or 9L xx PCI Slot 3 Content U2 1 P2 I3 9M 08 to 9M 0F or 9N xx or 9P xx PCI Slot 4 Content U2 1 P2 I4 9Q 08 to 9Q 0F or 9R xx or 9S xx E...

Страница 130: ...to BPA A BPD1 5B Connector P01 U2 1 V2 Q2 DCA 2 to BPA A BPD1 5B Cable U2 1 V2 Q2 Thermal Sensor U2 1 V2 I O Subsystem SCSI controller 1 on P1 U2 1 P1 Z1 8s 08 I O Subsystem SCSI controller 2 on P1 U...

Страница 131: ...DASD 4 hdisk at ID B connected to controller 1 on P2 U2 1 P2 Z1 Ab 9b 08 00 11 0 SCSI Enclosure Services SES connected to controller 1 on P2 U2 1 P2 Z1 Af 9b 08 00 15 0 DASD 4 pack Cage and card 3 U2...

Страница 132: ...Z1 Aa 8s 08 00 10 0 SCSI DASD 4 hdisk at ID B connected to controller 1 on P1 U2 1 P1 Z1 Ab 8s 08 00 11 0 SCSI Enclosure Services SES connected to controller 1 on P1 U2 1 P1 Z1 Af 8s 08 00 15 0 I O Su...

Страница 133: ...r U2 5 P1 AE 58 AE 5A AE 5E PCI Slot 5 Content U2 5 P1 I5 AF 08 to AF 0F or AG xx or AH xx PCI Slot 6 Content U2 5 P1 I6 AJ 08 to AJ 0F or AK xx or AL xx PCI Slot 7 Content U2 5 P1 I7 AQ 08 to AQ 0F o...

Страница 134: ...lot 7 Content U2 5 P2 I7 BA 08 to BA 0F or BB xx or BC xx EADS 3 PCI Controller U2 5 P2 BE 58 BE 5A BE 5E PCI Slot 8 Content U2 5 P2 I8 BF 08 to BF 0F or BG xx or BH xx PCI Slot 9 Content U2 5 P2 I9 B...

Страница 135: ...k Cage and card 1 VPD U2 5 P3 N1 SCSI DASD 1 hdisk at ID 8 connected to controller 2 on P2 U2 5 P2 Z2 A8 BM 08 00 8 0 SCSI DASD 2 hdisk at ID 9 connected to controller 2 on P2 U2 5 P2 Z2 A9 BM 08 00 9...

Страница 136: ...A connected to controller 2 on P1 U2 5 P1 Z2 Aa Ab 08 00 10 0 SCSI DASD 4 hdisk at ID B connected to controller 2 on P1 U2 5 P1 Z2 Ab Ab 08 00 11 0 SCSI Enclosure Services SES connected to controller...

Страница 137: ...bsystem Left IO backplane assembly VPD U2 13 P1 N1 EADS 1 PCI Controller U2 13 P1 BU 58 BU 5A BU 5C BU 5E PCI Slot 1 Content U2 13 P1 I1 BV 08 to BV 0F or BW xx or BX xx PCI Slot 2 Content U2 13 P1 I2...

Страница 138: ...r CH xx PCI Slot 2 Content U2 13 P2 I2 CJ 08 to CJ 0F or CK xx or CL xx PCI Slot 3 Content U2 13 P2 I3 CM 08 to CM 0F or CN xx or CP xx PCI Slot 4 Content U2 13 P2 I4 CQ 08 to CQ 0F or CR xx or CS xx...

Страница 139: ...2 to BPA A BPD2 7B Connector P03 U2 13 V2 Q2 DCA 2 to BPA A BPD2 7B Cable U2 13 V2 Q2 Thermal Sensor U2 13 V2 I O Subsystem SCSI controller 1 on P1 U2 13 P1 Z1 Bs 08 I O Subsystem SCSI controller 2 on...

Страница 140: ...SD 4 hdisk at ID B connected to controller 1 on P2 U2 13 P2 Z1 Ab Cb 08 00 11 0 SCSI Enclosure Services SES connected to controller 1 on P2 U2 13 P2 Z1 Af Cb 08 00 15 0 DASD 4 pack Cage and card 3 U2...

Страница 141: ...I O Subsystem Fan MSA U2 13 F1 I O Subsystem Fan MSA U2 13 F2 I O Subsystem Fan MSA U2 13 F3 I O Subsystem Fan MSA U2 13 F4 Media Drawer Power Connector U2 13 P1 X1 Q3 Media Drawer Power Cable U2 13 P...

Страница 142: ...lot 9 Content U2 19 P1 I9 DY 08 to DY 0F or DZ xx or Da xx PCI Slot 10 Content U2 19 P1 I10 De 08 to De 0F or Df xx or Dg xx I O Riser Card U2 19 P1 I O Port Connector U2 19 P1 Q1 I O Port Cable From...

Страница 143: ...or U2 19 P2 Q1 I O Port Cable From Riser port 1 P1 1 Q1 U2 19 P2 Q1 I O Port Connector U2 19 P2 Q2 I O Port Cable to GX1A port 2 U2 19 P2 Q2 I O Subsystem DCA 1 U2 19 V1 DCA 1 to BPA B BPD2 8A Connect...

Страница 144: ...11 0 SCSI Enclosure Services SES connected to controller 2 on P2 U2 19 P2 Z2 Af EM 08 00 15 0 DASD 4 pack Cage and card 2 U2 19 P4 DASD 4 pack Cage and card 2 VPD U2 19 P4 N1 SCSI DASD 1 hdisk at ID 8...

Страница 145: ...connected to controller 1 on P1 U2 19 P1 Z1 A8 DM 08 00 8 0 SCSI DASD 2 hdisk at ID 9 connected to controller 1 on P1 U2 19 P1 Z1 A9 DM 08 00 9 0 SCSI DASD 3 hdisk at ID A connected to controller 1 on...

Страница 146: ...H2 3 U1 18 P1 M2 U1 18 P1 M3 Add 2nd MCM Position C4 Note 1 7 GHz MCMs require additional FC 6189 2x total at location U1 18 P1 V5 All other MCM speeds require 1x FC 6189 as shown Qty 2 U1 18 P1 C3 U...

Страница 147: ...186 Required as a Function of MCMs and I O Drawers Number of I O Drawers MCM Sizes and Quantities 1 MCM 1 1 or 1 3 GHz 1 MCM 1 5 1 7 1 9 GHz 2 MCMs 1 1 or 1 3 GHz 2 MCMs 1 5 1 7 1 9 GHz 0 1 1 1 1 1 1...

Страница 148: ...nput voltage in the range of 200 480 V AC three phase The following table illustrates the line cord options for the pSeries 690 with their geographic breaker rating and cord information 3 Phase Supply...

Страница 149: ...With two BPRs per BPA two of the three phases will draw an equal amount of current and will be nominally 57 8 of the current on the third phase v With one BPR per BPA two of three phases will carry an...

Страница 150: ...The following figure shows another way of distributing the unbalanced load evenly Using this method the three pole breakers are alternated with two pole breakers 134 Eserver pSeries 690 Service Guide...

Страница 151: ...ds exit the system from different points of the frame as indicated in the following illustration A All Single Frame Systems Top Down View A B All Double Frame Systems Top Down View Front Front Rear Re...

Страница 152: ...ing should be less than 1 0 ohm which indicates the presence of a continuous grounding conductor __ 5 If any of the checks made in substeps 2 and 3 are not correct remove the power from the branch cir...

Страница 153: ...ation Total System Weight Pounds Number of I O Subsystems 1 2 3 4 5 6 7 8 Slimline Doors With IBF 2250 2415 2580 3633 3854 4019 4184 4349 Slimline Doors Without IBF 1865 2030 2195 2418 3266 3431 3596...

Страница 154: ...ipping Temperature 10 to 32 C 50 to 90 F Max of 24 C 75 2 F with 4mm tape or DVD RAM in rear positions of the Media Subsystem 10 to 43 C 50 to 109 F 1 to 60 C 34 to 140 F 40 to 60 C 40 to 140 F Relati...

Страница 155: ...78 9 77 6 10 762 30 0 521 20 5 521 20 5 341 7 70 0 393 3 80 6 11 762 30 0 762 30 0 762 30 0 302 4 61 9 344 8 70 6 Definition of Conditions v Condition 1 indicates maximum floor loading when systems ar...

Страница 156: ...maximum floor loading when systems are stored cover to cover on all four sides with covers installed v Conditions 2 and 3 indicate floor loading when the system has no side clearance beyond side cove...

Страница 157: ...9 Single Frame Systems FRAME ENTRY EXIT DIMENSION mm in FRONT 117 by 403 4 6 by 15 9 REAR 117 by 403 4 6 by 15 9 A 750 mm 29 5 in 1174 mm 46 2 in 1342 mm 52 8 in Slimline Covers or 1494 mm 58 8 in Ac...

Страница 158: ...particular count of I O drawers it is indicated with N A Number of I O Drawers 7040 61D 1 1 GHz 8 way Modules minimum power consumption in watts 1 1 GHz 8 way Modules maximum power consumption in watt...

Страница 159: ...y 8 way 12 way 16 way 1 1714 2473 3232 4946 2931 4364 5797 7230 2 2082 2841 3600 5314 3979 5412 6845 8278 3 N A 3209 3968 5682 N A 6460 7893 9326 4 N A 3577 4336 6050 N A 7508 8941 10374 5 N A N A 470...

Страница 160: ...A N A 7779 N A N A N A 15778 Wattage Addition Subtraction for Minimum and Maximum Configurations Minimum configurations are based on a single 4 GB memory card and a single DASD PCI card in each I O su...

Страница 161: ...ty hazards such as broken wires sharp edges or broken insulation 7 Check the internal cables for damage 8 Check for dirt water and any other contamination within the system 9 Check the air filters in...

Страница 162: ...rom the processor subsystem 1 Top Filter Pull Tab 5 Bottom Filter 2 Top Filter Key 6 Bottom Filter Key 3 Processor Subsystem 7 Bottom Filter Pull Tab 4 Top Filter Replacement To replace an air filter...

Страница 163: ...r service reference information either in this book or in the common book set which includes the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems and PCI Adapter Placement R...

Страница 164: ...iated A system processor takes control when 91FF displays on the operator panel display Note Certain checkpoints may remain in the display for long periods of time A spinning cursor is visible in the...

Страница 165: ...O adapter identify LED v DASD identify LED The identify LEDs are arranged hierarchically with the FRU identify LED at the bottom of the hierarchy followed by the corresponding processor subsystem or...

Страница 166: ...e Service Processor on page 783 For more information regarding the service agent application see the IBM Hardware Management Console for pSeries Installation and Operations Guide Running Diagnostics o...

Страница 167: ...e media subsystem operator panel If the MAPs indicate that the media subsystem operator panel should be replaced swap the VPD module from the old media subsystem operator panel to the new one see Oper...

Страница 168: ...Axx xxx or Axx xxxx Go to the Fast Path MAP in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems You have an SRN from a partition running AIX or AIX standalone diagnostic...

Страница 169: ...t number displayed see below for 888 sequence 155 Hardware Management Console HMC Problem 155 There appears to be a display problem distortion blurring etc 156 Power and cooling problems 157 888 seque...

Страница 170: ...ator panel display is filled with dashes 1 Verify the operator panel cable from the primary I O book to the media subsystem is connected and correctly seated at both ends 2 If an ASCII terminal is ava...

Страница 171: ...s not begin with 0 or 2 The system stops with a 4 digit checkpoint Go to Checkpoints and Error Codes Index on page 418 If you do not find the error code there go to the Fast Path MAP in the RS 6000 an...

Страница 172: ...perator panel If the managed system does not appear in the Navigation area of the HMC Management Environment then the HMC or the connection to the managed system might be failing 3 Go to the Entry MAP...

Страница 173: ...ator panel is on and there is no error code displayed 1 Check service processor error log 2 Go to MAP 1520 Power on page 194 888 Sequence in Operator Panel Display An 888 sequence is displayed in the...

Страница 174: ...re the system is powered on Reseat the operator panel cable If the problem is not resolved replace in the following order 1 Operator panel assembly Swap the VPD module from the old operator panel to t...

Страница 175: ...nd do the listed action v If no recent error is logged in the error log continue to the next step below 2 Try to boot from an alternate boot device connected to the same controller as the original boo...

Страница 176: ...uide all the settings of the service processor except language were saved by using the SAVE RESTORE HARDWARE MAINTENANCE POLICIES service aid You can use the same service aid to restore the settings a...

Страница 177: ...r assistance Symptom Action One or more partitions do not boot 1 Check service processor error log If an error is indicated go to the Entry MAP on page 151 2 Check the Serviceable Action Event SAE log...

Страница 178: ...Go to MAP 1542 I O Problem Isolation on page 320 3 Network go to MAP 1542 I O Problem Isolation on page 320 4 SCSI go to MAP 1542 I O Problem Isolation on page 320 5 Speaker a Replace the operator pa...

Страница 179: ...M0KB D003 then go to Step 1020 3 ASCII terminal keyboard Go to the documentation for this type of ASCII terminal and continue with problem determination Step 1020 3 Take the following actions 1 Find...

Страница 180: ...nagement Services menus appear check the error log for any errors a Choose Error Log b If an error is logged check the time stamp c If the error was logged during the current boot attempt record it d...

Страница 181: ...r indicate a possible software or firmware problem NO Go to Step 1230 4 on page 166 YES Go to Step 1230 2 Step 1230 2 Ask the customer if any software or firmware has been installed recently Has any s...

Страница 182: ...O Go to Step 1230 8 YES Go to Step 1230 1 on page 165 and use the new SRN Step 1230 8 Attempt to boot the system on slow boot mode If the system boots run the diagnostics in problem determination mode...

Страница 183: ...tem Verification 10 If a missing options exist particularly if it is related to the device that was replaced resolve the missing options before proceeding 11 If the resource associated with your repai...

Страница 184: ...ation for Multiple Bus Systems order number SA38 0509 YES Go to Step 1230 11 on page 167 Step 1230 14 The FRUs can be hot swapped If you do not want to use the hot swap capabilities of an identified h...

Страница 185: ...ere are more FRUs in the list that are not hot swappable go to Step 1230 10 on page 166 to replace the rest of the FRUs if required Note Although some components are physically hot swappable there are...

Страница 186: ...errors on procx NO Go to Step 1235 4 YES Resolve those errors before proceeding Step 1235 4 Schedule deferred Maintenance with the customer When it is possible reboot the system to invoke Array Bit s...

Страница 187: ...the types of error data in this guide use the following table Number of Digits in Error Code Error code Name Used in this Service Guide Any Contains pound sign Menu Goal Any Contains hyphen SRN 5 Does...

Страница 188: ...available Does the system have an HMC attached No Go to Step 1321 23 on page 175 Yes Go to Step 1321 2 Step 1321 2 At the HMC console start Service Focal Point SFP and examine the service action even...

Страница 189: ...st two characters on the left of the error code recorded in Step 1321 1 on page 172 that sent you to this MAP Also record the service action event associated with each error code Go to Step 1321 12 St...

Страница 190: ...the table in Entry MAP on page 151 Yes Replace the next FRU of same error codes or symptoms of the closed service action events Go to MAP 0410 Repair Checkout in RS 6000 and Eserver pSeries Diagnostic...

Страница 191: ...following command cat var log messages grep RTAS more Linux run time RTAS error messages are logged in the messages file under var log The following is an example of the Linux system RTAS error log m...

Страница 192: ...able Cause s Aug 29 07 13 04 larry diagela causes are listed in descending order of probability Aug 29 07 13 04 larry diagela Aug 29 07 13 04 larry diagela 651 880 The CEC or SPCN reported an error Re...

Страница 193: ...0000 00000000 Aug 27 12 16 33 larry kernel RTAS 20 00000000 00000000 00000000 00000000 Aug 27 12 16 33 larry kernel RTAS 21 00000000 00000000 00000000 00000000 Aug 27 12 16 33 larry kernel RTAS 22 000...

Страница 194: ...location codes may appear as RTAS messages The extended data is also provided in the form of an RTAS message The extended data contains other error code words that help in isolating the correct FRUs...

Страница 195: ...xample of the Linux boot error log RTAS daemon started RTAS event scan begin RTAS Location Code U0 1 F3 RTAS WARNING FULLY RECOVERED type SENSOR RTAS initiator UNKNOWN target UNKNOWN RTAS Status bypas...

Страница 196: ...2c8000702c81080000000020e27a39702c820800 000000fffeffff702cd000702cd1080000000010004010702cd208000000007777f3ffffffffffffffffffffffffffffffffffffff ffffffffffffffffffffffffffff 3 RTAS WARNING FULLY RE...

Страница 197: ...tained on a separate card or book Or in some systems the service processor is built into the service processor PCI backplane or into the system backplane c If you have not already replaced the system...

Страница 198: ...n the old will be listed and preceded by a greater than symbol Lines that are the same in both files are not listed for example files that are identical will produce no output from the diff command If...

Страница 199: ...o to the table in Entry MAP on page 151 with each error code or SRN you have recorded Until the problem has been corrected perform the indicated actions one at a time for each SRN or error code not al...

Страница 200: ...tic Information for Multiple Bus Systems Step 1321 43 Were any other symptoms recorded in step 1321 1 No Call support Yes Go to the Quick Entry MAP on page 153 with each symptom you have recorded Perf...

Страница 201: ...s described in Resetting the System Attention LED on page 25 This completes the repair return the system to the customer Yes Go to Step 1322 4 Step 1322 4 Record the list of open service action events...

Страница 202: ...ou leave this MAP Further service actions may be required to complete the repair Yes Go to Step 1322 11 Step 1322 11 Step 1322 12 Is the error code associated with this service action event of the for...

Страница 203: ...22 21 Did you replace add or modify a FRU of the open service action event No Go to Step 1322 23 Yes Go to Step 1322 22 Step 1322 22 From the FRU list select a FRU that you need to update Double click...

Страница 204: ...repair action If the repair action was reseating a cable or adapter select the resource associated with that repair action If the resource associated with your repair action is not displayed on the Re...

Страница 205: ...l type is not defined you are prompted to define it before you can proceed 3 Select the Log Repair option 4 Select the resource associated with the repair action If the repair action was reseating a c...

Страница 206: ...2 Slot is Empty Even When Populated on page 191 MAP 1421 Partition Will Not Boot Due to Faulty Adapter Step 1421 1 The entire system must be shut down and powered off to repair Does the customer wish...

Страница 207: ...lot assigned in Step 1421 8 Step 1421 11 Attempt to boot the partition Does the partition boot NO Go to Step 1421 12 YES Partition and all resources are operational Schedule repair for the slot record...

Страница 208: ...Did the PCI hot plug procedure successfully add a new adapter at the location recorded in Step 1422 1 on page 191 NO Go to Step 1422 7 YES Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pS...

Страница 209: ...Does the partition boot NO Go to Step 1422 14 YES Partition and all resources are operational Schedule repair with the customer for the slot recorded in Step 1422 1 on page 191 Go to MAP 0410 Repair C...

Страница 210: ...cal shock Use one hand when possible to connect or disconnect signal cables to prevent a possible shock from touching two surfaces with different electrical potentials During an electrical storm do no...

Страница 211: ...V Current Voltage Problem in I O Subsystem on page 269 1014 6034 1014 6834 1014 B034 1014 B834 1015 6034 1015 6834 1015 B034 1015 B834 1016 6034 1016 6834 1016 B034 1016 B834 1017 6034 1017 6834 1017...

Страница 212: ...FDB6 for BPI A or 101B FDB6 for BPI B Go to MAP 1524 An Open Room EPO Switch Has Been Detected From One Side on page 203 101A 0D06 for BPA A or 101B 0D06 for BPA B Go to MAP 1525 There Is a 350 Volt B...

Страница 213: ...1B xA35 1021 xx15 1021 xx25 1022 xx15 1022 xx25 1023 xx15 1023 xx25 1024 xx15 1024 xx25 1025 xx15 1025 xx25 Go to MAP 152m Cable Problem in Power Subsystem on page 302 101C 6014 101C 6814 101C B014 10...

Страница 214: ...ble sign of damage v The room temperature is not in excess of the maximum allowed 40 degrees Celsius or 104 degrees Fahrenheit Note If the room temperature exceeds the specified maximum the machine ma...

Страница 215: ...Series Diagnostic Information for Multiple Bus Systems YES Exchange the UEPO card assembly Follow all the steps in the removal and replacement procedure for the Unit Emergency Power Off UEPO Card Asse...

Страница 216: ...ices on page vii before continuing with this procedure 1 Prepare a multimeter to measure up to 600 V ac 2 Use the multimeter to measure the ac voltage at the test points on the frame labeled Phase A a...

Страница 217: ...410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems YES Replace the BPC on the side that is exhibiting the failure Follow all the steps in the Bulk P...

Страница 218: ...all steps in the removal and replacement procedures for Bulk Power Regulator BPR on page 860 v BPC on the side referenced by the error code that sent you to this MAP Follow all steps in the removal an...

Страница 219: ...cted From One Side Step 1524 1 Check the unit emergency power off UEPO panel Is a customer room EPO cable plugged into the UEPO panel NO Go to Step 1524 3 on page 204 YES Go to Step 1524 2 on page 204...

Страница 220: ...RU exchanged is the error code that sent you to this MAP still reported NO The problem has been corrected Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for M...

Страница 221: ...C v Phase C and phase A Are all the readings greater than 180 V ac NO Go to Step 1525 7 on page 207 YES Go to Step 1525 2 Step 1525 2 Notes 1 This problem can be caused by any BPR plugged into the fai...

Страница 222: ...and Eserver pSeries Diagnostic Information for Multiple Bus Systems YES Replace the next FRU on the list If all FRUs on the list have been replaced call for support YES Go to Step 1525 5 on page 207 S...

Страница 223: ...MAP still reported NO The problem has been corrected Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems YES If the error code that direct...

Страница 224: ...01A 7B66 BPR2 IBF2 side A 101A 7A76 or 101A 7B76 BPR3 IBF3 side A 101A 7A86 or 101A 7B86 BPR1 IBF1 side A 101A 7A96 or 101A 7B96 BPR2 IBF2 side A 101A 7AA6 or 101A 7BA6 BPR3 IBF3 side A 101B 7A56 or 1...

Страница 225: ...procedures for Integrated Battery Feature IBF on page 867 v The cable between the BPR and the IBF referenced in the error code that brought you to this MAP After each FRU is exchanged is the error cod...

Страница 226: ...he cable between the BPR and the IBF referenced in the error code that brought you to this MAP After each FRU is exchanged is the error code that sent you to this MAP still reported NO The problem has...

Страница 227: ...positions with books or fillers and go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems YES Go to Step 1527 3 Step 1527 3 Are the air filt...

Страница 228: ...Step 1527 5 Call your next level of support 212 Eserver pSeries 690 Service Guide...

Страница 229: ...on U1 18 P1 C1 Follow all steps in the removal and replacement procedures for MCM Module Processor and Pass Through Modules on page 879 2 The processor MCM module 3 at location U1 18 P1 C2 if present...

Страница 230: ...the removal and replacement procedures for Bulk Power Regulator BPR on page 860 2 BPR 2 that is connected to the IBF not referenced in the error code that brought you to this MAP Follow all steps in...

Страница 231: ...ty voltage check out OK NO The customer must restore utility voltage This ends the procedure YES Exchange the power cord and go to Step 1529 5 Step 1529 5 Press the service complete button Is error co...

Страница 232: ...Are all the readings greater than 180 V ac NO Go to Step 152a 4 on page 217 YES Exchange the following FRUs one at a time 1 BPR 1 that is connected to the BPA side referenced in the error code that br...

Страница 233: ...d now NO Defer this repair until the customer s utility can check the line voltage This ends the procedure YES Go to Step 152a 5 Step 152a 5 Does the customer utility voltage check out OK NO The custo...

Страница 234: ...nt v Memory book 0 at location U1 18 P1 M2 v Memory book 1 at location U1 18 P1 M3 v Memory book 2 at location U1 18 P1 M7 v Memory book 3 at location U1 18 P1 M6 Step 152b 5 Turn on the power Step 15...

Страница 235: ...e Bus Systems No Go to Step 152b 8 on page 218 Step 152b 12 Turn off the power Examine the amber logic power LEDs of all installed processor subsystem DCAs Step 152b 13 Are all amber logic power LEDs...

Страница 236: ...l amber logic power LEDs of all installed processor subsystem DCAs are off Step 152b 18 Reinsert one of the books that is pulled out and listed in step Step 152b 14 on page 219 220 Eserver pSeries 690...

Страница 237: ...its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152b 18 on page 220 Step 152b 22 Turn off the...

Страница 238: ...his ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 1...

Страница 239: ...o its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 152b 37 Turn off the power Make sure all amber logic...

Страница 240: ...5 No The system backplane was defective This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information...

Страница 241: ...t v Memory book 0 at location U1 18 P1 M2 v Memory book 1 at location U1 18 P1 M3 v Memory book 2 at location U1 18 P1 M7 v Memory book 3 at location U1 18 P1 M6 Step 152c 5 Turn on the power Step 152...

Страница 242: ...on page 225 Step 152c 12 Turn off the power Examine the amber logic power LEDs of all installed processor subsystem DCAs Step 152c 13 Are all amber logic power LEDs of all installed processor subsyste...

Страница 243: ...s changed This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No G...

Страница 244: ...2c 1 on page 225 Yes The book just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver...

Страница 245: ...Step 152c 1 on page 225 Yes Go to Step 152c 37 No The book just replaced was defective This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS...

Страница 246: ...ule at location U1 18 P1 C12 v L3 module at location U1 18 P1 C13 v L3 module at location U1 18 P1 C14 v L3 module at location U1 18 P1 C15 v L3 module at location U1 18 P1 C16 v L3 module at location...

Страница 247: ...ation for Multiple Bus Systems No Go to Step 152c 45 on page 230 Step 152c 50 Examine the amber logic power LEDs of all installed processor subsystem DCAs Step 152c 51 Are all amber logic power LEDs o...

Страница 248: ...Make sure all amber logic power LEDs of all installed processor subsystem DCAs are off Step 152c 56 Has the system backplane been replaced Yes Call for support No Go to Step 152c 52 on page 231 232 Es...

Страница 249: ...52d 4 Pull out the following books about 25 mm 1 inch if present v Memory book 0 at location U1 18 P1 M2 v Memory book 1 at location U1 18 P1 M3 v Memory book 2 at location U1 18 P1 M7 v Memory book 3...

Страница 250: ...inserted Yes The symptom has changed This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information fo...

Страница 251: ...tem stop with the same error code as recorded in Step 152d 1 on page 233 Yes The book just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go...

Страница 252: ...book at location U1 18 P1 H1 v Capacitor book at location U1 18 P1 V3 v Capacitor book at location U1 18 P1 V7 Step 152d 25 Turn on the power Step 152d 26 Did the system stop with the same error code...

Страница 253: ...ir Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152d 28 on page 236 Step 152d 32 Turn off the power Examine the amber logic power LEDs of a...

Страница 254: ...ll installed processor subsystem DCAs are off Step 152d 38 Remove the new book that was just installed in Step 152d 34 on page 237 and reinstall the original book Step 152d 39 Have all the books liste...

Страница 255: ...L3 module at location U1 18 P1 C14 v L3 module at location U1 18 P1 C15 v L3 module at location U1 18 P1 C16 v L3 module at location U1 18 P1 C17 v L3 module at location U1 18 P1 C18 v L3 module at lo...

Страница 256: ...ltiple Bus Systems No Go to Step 152d 45 on page 239 Step 152d 50 Examine the amber logic power LEDs of all installed processor subsystem DCAs Step 152d 51 Are all amber logic power LEDs of all instal...

Страница 257: ...sure all amber logic power LEDs of all installed processor subsystem DCAs are off Step 152d 56 Has the system backplane been replaced Yes Call for support No Go to Step 152d 52 on page 240 Chapter 3...

Страница 258: ...e following books about 25 mm 1 inch if present v Capacitor book at location U1 18 P1 V3 v Capacitor book at location U1 18 P1 V7 Step 152e 5 Turn on the power Step 152e 6 Did the system stop with the...

Страница 259: ...0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152e 8 on page 242 Step 152e 12 Turn off the power Examine the amber logic power L...

Страница 260: ...tep 152e 14 on page 243 Step 152e 20 Turn off the power Examine the amber logic power LEDs of all installed processor subsystem DCAs Step 152e 21 Are all amber logic power LEDs of all installed proces...

Страница 261: ...is removed and listed in Step 152e 22 on page 244 Step 152e 27 Turn on the power Step 152e 28 Did the system stop with the same error code as recorded in Step 152e 1 on page 242 Yes The module just r...

Страница 262: ...2e 34 Did the system stop with the same error code as recorded in Step 152e 1 on page 242 Yes Go to Step 152e 35 No The system backplane was defective This ends the procedure Return the system to its...

Страница 263: ...1 inch if present v Memory book 0 at location U1 18 P1 M2 v Memory book 1 at location U1 18 P1 M3 v Memory book 2 at location U1 18 P1 M7 v Memory book 3 at location U1 18 P1 M6 Step 152f 5 Turn on th...

Страница 264: ...he system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152f 8 on page 247 Step 152f 12...

Страница 265: ...The book just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic I...

Страница 266: ...1 No Go to Step 152f 27 Step 152f 27 The book just removed is defective Turn off the power Make sure all amber logic power LEDs of all installed processor subsystem DCAs are off Step 152f 28 Reinsert...

Страница 267: ...t one at a time and in the order listed v Primary I O book at location U1 18 P1 H2 v DCA 1 RH at location U1 18 P1 V1 v DCA 2 RH at location U1 18 P1 V2 v DCA 3 RH at location U1 18 P1 V4 v DCA 4 RH a...

Страница 268: ...c power LEDs of all installed processor subsystem DCAs off Yes Go to Step 152f 42 No Call for support Step 152f 42 Remove the system clock card at location U1 18 P1 X5 Step 152f 43 Turn on the power S...

Страница 269: ...stic Information for Multiple Bus Systems No Go to Step 152f 45 on page 252 Step 152f 50 Examine the amber logic power LEDs of all installed processor subsystem DCAs Step 152f 51 Are all amber logic p...

Страница 270: ...Make sure all amber logic power LEDs of all installed processor subsystem DCAs are off Step 152f 56 Has the system backplane been replaced Yes Call for support No Go to Step 152f 52 on page 253 254 Es...

Страница 271: ...ch if present v Memory book 0 at location U1 18 P1 M2 v Memory book 1 at location U1 18 P1 M3 v Memory book 2 at location U1 18 P1 M7 v Memory book 3 at location U1 18 P1 M6 Step 152g 5 Turn on the po...

Страница 272: ...s original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152g 8 on page 255 Step 152g 12 Turn off the po...

Страница 273: ...The book just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic I...

Страница 274: ...152g 32 on page 259 No Go to Step 152g 27 Step 152g 27 One of the books just removed is defective Turn off the power Make sure all amber logic power LEDs of all installed processor subsystem DCAs are...

Страница 275: ...Call for support Step 152g 34 Replace the book in the following list if present one at a time and in the order listed v Primary I O book at location U1 18 P1 H2 v DCA 1 RH at U1 18 P1 V1 v DCA 2 RH a...

Страница 276: ...fore replacing the system backplane call for support Replace the system backplane at location U1 18 P1 Step 152g 43 Turn on the power Step 152g 44 Did the system stop with the same error code as recor...

Страница 277: ...y 23 I O subsystem number is 4 location is U2 9 v If yy 24 I O subsystem number is 7 location is U2 13 v If yy 25 I O subsystem number is 8 location is U2 19 Step 152h 3 Turn off the power Examine the...

Страница 278: ...0 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152h 12 Step 152h 12 Have all the cards listed in Step 152h 5 on page 261 been reinse...

Страница 279: ...t removed is defective Turn off the power Make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152h 19 Reinsert one of the cards that is removed and listed in Step 152h...

Страница 280: ...tep 152h 25 No Call for support Step 152h 25 Remove the following adapter cards if present from the I O subsystem record the adapter locations v Adapter card at P2 I1 v Adapter card at P2 I2 v Adapter...

Страница 281: ...the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152h 29 on...

Страница 282: ...2h 1 on page 261 Yes The card just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver...

Страница 283: ...ocedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 152h 48 Turn off the powe...

Страница 284: ...ded in Step 152h 1 on page 261 Yes Go to Step 152h 56 No The part just replaced is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Ch...

Страница 285: ...I O subsystem number is 4 location is U2 9 v If yy 24 I O subsystem number is 7 location is U2 13 v If yy 25 I O subsystem number is 8 location is U2 19 Step 152i 3 Turn off the power Examine the gre...

Страница 286: ...0 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152i 12 Step 152i 12 Have all the cards listed in Step 152i 5 on page 269 been reinse...

Страница 287: ...t removed is defective Turn off the power Make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152i 19 Reinsert one of the cards that is removed and listed in Step 152i...

Страница 288: ...h I O subsystem DCAs Step 152i 24 Are all the green power good out LEDs of both I O subsystem DCAs off Yes Go to Step 152i 25 No Call for support Step 152i 25 Remove the following adapter cards if pre...

Страница 289: ...52i 32 Step 152i 32 Have all the cards listed in Step 152i 25 on page 272 been reinserted Yes The symptom has changed This ends the procedure Return the system to its original configuration Go to MAP...

Страница 290: ...2i 1 on page 269 Yes The card just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver...

Страница 291: ...48 One of the DASDs just removed is defective Turn off the power Make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152i 49 Reinsert one of the DASD 4 packs that is r...

Страница 292: ...t Step 152i 55 Replace the books in the following list one at a time and in the order listed v DCA 1 at V1 v DCA 2 at V2 Step 152i 56 Turn on the power Step 152i 57 Did the system stop with the same e...

Страница 293: ...at P1 v I O subsystem backplane at P2 Step 152i 64 Turn on the power Step 152i 65 Did the system stop with the same error code as recorded in Step 152i 1 on page 269 Yes Go to Step 152i 66 No The car...

Страница 294: ...y 23 I O subsystem number is 4 location is U2 9 v If yy 24 I O subsystem number is 7 location is U2 13 v If yy 25 I O subsystem number is 8 location is U2 19 Step 152j 3 Turn off the power Examine the...

Страница 295: ...pair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152j 12 Step 152j 12 Have all the cards listed in Step 152j 5 on page 278 been reinserted...

Страница 296: ...just removed is defective Turn off the power Make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152j 19 Reinsert one of the cards that is removed and listed in Step 1...

Страница 297: ...152j 25 No Call for support Step 152j 25 Remove the following adapter cards if present from the I O subsystem Record the adapter locations v Adapter card at P2 I1 v Adapter card at P2 I2 v Adapter car...

Страница 298: ...re Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152j 29 on page 281 S...

Страница 299: ...s The card just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic...

Страница 300: ...e procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 152j 48 Turn off the...

Страница 301: ...in Step 152j 1 on page 278 Yes Go to Step 152j 56 No The part just replaced is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checko...

Страница 302: ...yy 23 I O subsystem number is 4 location is U2 9 v If yy 24 I O subsystem number is 7 location is U2 13 v If yy 25 I O subsystem number is 8 location is U2 19 Step 152k 3 Turn off the power Examine th...

Страница 303: ...pair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152k 12 Step 152k 12 Have all the cards listed in Step 152k 5 on page 286 been reinserted...

Страница 304: ...just removed is defective Turn off the power Make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152k 19 Reinsert one of the cards that is removed and listed in Step 1...

Страница 305: ...for support Step 152k 25 Remove the following adapter cards if present from the I O subsystem Record the adapter locations v Adapter card at P2 I1 v Adapter card at P2 I2 v Adapter card at P2 I3 v Ada...

Страница 306: ...d Eserver pSeries Diagnostic Information for Multiple Bus Systems No Go to Step 152k 29 on page 289 Step 152k 33 Turn off the power Examine the green power good out LEDs of both I O subsystem DCAs Ste...

Страница 307: ...s Systems No Go to Step 152k 42 Step 152k 42 Have all the cards listed in Step 152k 35 on page 290 been reinserted Yes The symptom has changed This ends the procedure Return the system to its original...

Страница 308: ...age 286 Yes One of the DASD in the DASD 4 pack just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS...

Страница 309: ...Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 152k 58 Turn off the power Make sure all the green power good out LEDs of both I O subsystem DC...

Страница 310: ...p 152k 66 No The card just replaced was defective This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic I...

Страница 311: ...I O subsystem number is 4 location is U2 9 v If yy 24 I O subsystem number is 7 location is U2 13 v If yy 25 I O subsystem number is 8 location is U2 19 Step 152l 3 Turn off the power Examine the gre...

Страница 312: ...Step 152l 12 Step 152l 12 Have all the cards listed in Step 152l 5 on page 295 been reinserted Yes The symptom has changed This ends the procedure Return the system to its original configuration Go to...

Страница 313: ...on page 295 Yes The card just reinserted is defective Replace it This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSer...

Страница 314: ...n page 299 No Go to Step 152l 28 Step 152l 28 One of the cards just removed is defective Turn off the power Make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152l 29...

Страница 315: ...for support Step 152l 35 Remove the following adapter cards if present from the I O subsystem Record the adapter locations v Adapter card at P2 I6 v Adapter card at P2 I7 v Adapter card at P2 I8 v Ada...

Страница 316: ...on for Multiple Bus Systems No Go to Step 152l 39 on page 299 Step 152l 43 Turn off the power Examine the green power good out LEDs of both I O subsystem DCAs Step 152l 44 Are all the green power good...

Страница 317: ...he parts in the following list one at a time and in the order listed v I O subsystem backplane at P1 v I O subsystem backplane at P2 Step 152l 54 Turn on the power Step 152l 55 Did the system stop wit...

Страница 318: ...ign For example the service guide for error code 101A x125 lists the location codes U1 35 P1 X3 Q1 and U1 9 V1 Q2 From the error code you are working on the A front side From the location codes the FR...

Страница 319: ...1 No Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 152m 10 Press the white serv...

Страница 320: ...ystem DCAs Also examine the green power good out LEDs of all installed I O subsystem DCAs Step 152m 19 Are all amber logic power LEDs of all installed processor subsystem DCAs and all green logic powe...

Страница 321: ...age 302 of the form 101A xxxx or 101B xxxx Yes Go to Step 152m 12 on page 303 No All system partitions must be shut down and the system must be powered off to correct the power cabling Schedule noncon...

Страница 322: ...U2 19 Step 152n 3 Examine the last 2 characters of the error code recorded in Step 152n 1 and use the following list to determine which DASD backplane to service v If the last 2 characters of the err...

Страница 323: ...d out LEDs of all installed I O subsystem DCAs are off Step 152n 10 Reinstall one of the DASD removed in Step 152n 6 Step 152n 11 Turn on the power Step 152n 12 Did the error code recorded in Step 152...

Страница 324: ...Systems Step 152n 18 Turn off the power then make sure all the green power good out LEDs of both I O subsystem DCAs are off Step 152n 19 Remove the new card that was just installed in Step 152n 15 an...

Страница 325: ...2 Yes Call for support No The book just replaced was defective This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries...

Страница 326: ...e any MCM or L3 module stop read and understand the following procedures MCM Module Processor and Pass Through Modules on page 879 and L3 Cache Modules on page 898 406x 0EB0 Go to MAP 1541 JTAG Proble...

Страница 327: ...MCM Module Processor and Pass Through Modules on page 879 and L3 Cache Modules on page 898 E101 E102 E10A E10B E111 E120 E121 E122 E130 E131 E132 E133 E134 E135 E138 E139 E13A E149 E14C E191 E19A E19B...

Страница 328: ...18 P1 C20 v L3 module at U1 18 P1 C9 v L3 module at U1 18 P1 C10 v L3 module at U1 18 P1 C6 v L3 module at U1 18 P1 C12 v L3 module at U1 18 P1 C13 v L3 module at U1 18 P1 C7 v L3 module at U1 18 P1...

Страница 329: ...1 18 P1 M1 Step 1541 5 Is are the location code s recorded in Step 1541 1 on page 312 also listed in Step 1541 4 Yes Go to Step 1541 25 on page 316 No Go to Step 1541 6 Step 1541 6 Check the following...

Страница 330: ...p 1541 1 on page 312 Yes Go to Step 1541 13 No This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Info...

Страница 331: ...8 P1 H2 v L3 module at location U1 18 P1 C5 if not recorded in Step 1541 1 on page 312 v L3 module at location U1 18 P1 C11 if not recorded in Step 1541 1 on page 312 v L3 module at location U1 18 P1...

Страница 332: ...all installed processor subsystem DCAs off Yes Go to Step 1541 27 No Call for support Step 1541 27 Replace the following books if present one at a time v First location code item recorded if any in S...

Страница 333: ...33 No Call for support Step 1541 33 Replace the following books if present one at a time v First location code item recorded in Step 1541 1 on page 312 v Second location code item recorded if any in S...

Страница 334: ...er logic power LEDs of all installed processor subsystem DCAs Step 1541 39 Are all the amber logic power LEDs of all installed processor subsystem DCAs off Yes Go to Step 1541 40 No Call for support S...

Страница 335: ...43 Turn off the power Make sure the amber logic power LEDs of all installed processor subsystem DCAs are off Step 1541 44 Call for support This ends the procedure Chapter 3 Maintenance Analysis Proce...

Страница 336: ...can disable these actions while you diagnose and service the system If you disable them make notes of their current settings so that you can restore them easily The following table lists the settings...

Страница 337: ...you are prompted to do so Is the Please define system console screen displayed NO Go to Step 1542 3 YES Go to Step 1542 4 on page 322 Step 1542 3 The system is unable to boot standalone diagnostics C...

Страница 338: ...different symptom NO Go to step number 6 below YES Go to Entry MAP on page 151 Use the new symptom 6 Record any devices missing from the list of all adapters and devices Continue with this MAP When yo...

Страница 339: ...n primary I O book U1 18 P1 H2 Q1 is connected to I O subsystem 1 left I O port connector 0 U1 9 P1 Q2 7 Verify that I O subsystem 1 left I O port connector 1 U1 9 P1 Q1 is connected to I O subsystem...

Страница 340: ...attached 6 Disconnect cable at processor subsystem RIO port B1 on primary I O book U1 18 P1 H2 Q4 if cable attached 7 Unplug the secondary I O book U1 18 P1 H3 if present and carefully pull it approx...

Страница 341: ...have not already done so set the service processor settings with the instructions in step 5 on page 320 Then return here and continue 3 Exit the service processor menus and disconnect the power cable...

Страница 342: ...Remove all adapters from slots 1 2 3 4 and 5 location codes Ux y P1 I1 through I5 from the left side of the I O subsystem that are not attached to the boot device 3 Label and record the location of a...

Страница 343: ...s listed NO Go to Step 1542 11 on page 326 YES Go to Step 1542 17 on page 328 Step 1542 15 1 If it is not already off turn off the power 2 Remove all adapters from slots 1 2 3 4 and 5 location codes U...

Страница 344: ...s or devices that was removed or disconnected from the I O subsystem 1 Turn off the power 2 Reinstall one adapter or device that was removed Use the original adapter cards in their original slots when...

Страница 345: ...000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems order number SA38 0509 if necessary 3 Check that all attached devices and adapters are listed Did the Please define the System C...

Страница 346: ...6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems order number SA38 0509 if necessary 9 Check that all attached devices and adapters are listed Did the Please define the System...

Страница 347: ...Are there any I O subsystems left to connect to the processor subsystem NO Reconfigure the system to its original condition Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnosti...

Страница 348: ...9 If the Please define the System Console screen is displayed follow directions to select the system console 10 Use the Display Configuration and Resource List to list all attached devices and adapte...

Страница 349: ...ocessor subsystem RIO port C0 on secondary I O book U1 18 P1 H3 Q8 is connected to I O subsystem 3 left I O port connector 0 U1 1 P1 Q2 14 Verify that I O subsystem 3 left I O port connector 1 U1 1 P1...

Страница 350: ...m CD 9 If the Please define the System Console screen is displayed follow directions to select the system console 10 Use the Display Configuration and Resource List to list all attached devices and ad...

Страница 351: ...CD 9 If the Please define the System Console screen is displayed follow directions to select the system console 10 Use the Display Configuration and Resource List to list all attached devices and ada...

Страница 352: ...from CD 9 If the Please define the System Console screen is displayed follow directions to select the system console 10 Use the Display Configuration and Resource List to list all attached devices and...

Страница 353: ...rt connector 1 U2 13 P1 Q1 is connected to I O subsystem 7 right I O port connector 0 U2 13 P2 Q2 11 Turn on the power to boot standalone diagnostics from CD 12 If the Please define the System Console...

Страница 354: ...the system console 10 Use the Display Configuration and Resource List to list all attached devices and adapters refer to the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems...

Страница 355: ...1 18 P1 C4 v MCM module 1 at U1 18 P1 C3 v MCM module 3 at U1 18 P1 C2 v System clock card at location U1 18 P1 X5 Replace the following books and modules if present one at a time 1 Passthru module at...

Страница 356: ...em DCAs Step 1543 10 Are all amber logic power LEDs of all installed processor subsystem DCAs off Yes Go to Step 1543 11 No Call for support Step 1543 11 Attention Before replacing the system backplan...

Страница 357: ...Step 1543 15 Call for support This ends the procedure Chapter 3 Maintenance Analysis Procedures 341...

Страница 358: ...M7 v Memory book 3 at U1 18 P1 M6 v L3 module at U1 18 P1 C6 v L3 module at U1 18 P1 C7 v L3 module at U1 18 P1 C10 v L3 module at U1 18 P1 C11 v L3 module at U1 18 P1 C14 v L3 module at U1 18 P1 C15...

Страница 359: ...ne call for support Replace the system backplane at U1 18 P1 Step 1544 12 Turn on the power Step 1544 13 Did the system stop with the same error code as recorded in Step 1544 1 on page 342 Yes Go to S...

Страница 360: ...for support You may be asked to replace one or more of the following books and modules v Memory book 4 at U1 18 P1 M4 v Memory book 5 at U1 18 P1 M8 v Memory book 6 at U1 18 P1 M5 v Memory book 7 at...

Страница 361: ...bsystem DCAs Step 1545 10 Are all amber logic power LEDs of all installed processor subsystem DCAs off Yes Go to Step 1545 11 No Call for support Step 1545 11 Attention Before replacing the system bac...

Страница 362: ...Step 1545 15 Call for support This ends the procedure 346 Eserver pSeries 690 Service Guide...

Страница 363: ...k 4 at U1 18 P1 M4 if not recorded in Step 1546 1 v Memory book 5 at U1 18 P1 M8 if not recorded in Step 1546 1 v Memory book 6 at U1 18 P1 M5 if not recorded in Step 1546 1 v Memory book 7 at U1 18 P...

Страница 364: ...r subsystem DCAs Step 1546 10 Are all amber logic power LEDs of all installed processor subsystem DCAs off Yes Go to Step 1546 11 No Call for support Step 1546 11 Attention Before replacing the system...

Страница 365: ...Step 1546 15 Call for support This ends the procedure Chapter 3 Maintenance Analysis Procedures 349...

Страница 366: ...t U1 18 P1 H1 Step 1547 5 Turn on the power Step 1547 6 Did the system stop with the same error code as recorded in Step 1547 1 Yes Go to Step 1547 7 No The book just replaced was defective This ends...

Страница 367: ...n page 350 Yes Go to Step 1547 14 No The part just replaced was defective This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eser...

Страница 368: ...f not recorded in Step 1548 1 v Passthru module at U1 18 P1 C3 if not recorded in Step 1548 1 v MCM module 0 at U1 18 P1 C1 if not recorded in Step 1548 1 v Memory book 2 at U1 18 P1 M7 if not recorde...

Страница 369: ...iagnostic Information for Multiple Bus Systems Step 1548 7 Have all the books or modules listed in Step 1548 4 on page 352 been replaced Yes Go to Step 1548 8 No Go to Step 1548 2 on page 352 Step 154...

Страница 370: ...s ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Step 1548 14 Turn...

Страница 371: ...ror code that sent you to this MAP to determine your next step Error Code Action 406x 0EB1 Go to Step 1549 5 on page 356 406x 0EB2 Go to Step 1549 9 on page 357 406x 0EB3 Go to Step 1549 13 on page 35...

Страница 372: ...1 on page 355 v MCM module 2 at U1 18 P1 C4 if not recorded in Step 1549 1 on page 355 v MCM module 1 at U1 18 P1 C3 if not recorded in Step 1549 1 on page 355 v MCM module 3 at U1 18 P1 C2 if not rec...

Страница 373: ...on page 355 v L3 module at U1 18 P1 C12 if not recorded in Step 1549 1 on page 355 v L3 module at U1 18 P1 C13 if not recorded in Step 1549 1 on page 355 v L3 module at U1 18 P1 C14 if not recorded i...

Страница 374: ...Return the system to its original configuration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Yes Go to Step 1549 16 Step 1549 16 Ha...

Страница 375: ...ny in Step 1549 1 on page 355 v Third location code item recorded if any in Step 1549 1 on page 355 v Memory book 4 at U1 18 P1 M4 if not recorded in Step 1549 1 on page 355 v Memory book 5 at U1 18 P...

Страница 376: ...ration Go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Yes Go to Step 1549 28 Step 1549 28 Have all the books or modules listed in Ste...

Страница 377: ...recorded if any in Step 1549 1 on page 355 v Second location code item recorded if any in Step 1549 1 on page 355 v Third location code item recorded if any in Step 1549 1 on page 355 Step 1549 34 Tu...

Страница 378: ...the same error code as recorded in Step 1549 1 on page 355 No The part just replaced was defective This ends the procedure Return the system to its original configuration Go to MAP 0410 Repair Checko...

Страница 379: ...ge 367 B1xx 4645 Go to Step 154A 9 on page 364 B1xx 4648 406x 0001 406x 0002 406x 000A 406x 000B 406x 000C 406x 000D Go to Step 154A 5 Step 154A 5 Replace the following books and modules if present on...

Страница 380: ...location code item recorded if any in Step 154A 1 on page 363 v Second location code item recorded if any in Step 154A 1 on page 363 v Primary I O Book at U1 18 P1 H2 if not recorded in Step 154A 1 o...

Страница 381: ...Step 154A 14 Turn off the power Chapter 3 Maintenance Analysis Procedures 365...

Страница 382: ...er Step 154A 19 Did the system stop with the same error code as recorded in Step 154A 1 on page 363 No The book or module just replaced was defective This ends the procedure Return the system to its o...

Страница 383: ...v Component on which you are trying to turn on the identify LED at the location you selected Step 154A 24 Turn on the power Step 154A 25 Did the system stop with the same error code as recorded in St...

Страница 384: ...odules in the following list call for support v First location code item recorded if any in Step 154B 1 v Second location code item recorded if any in Step 154B 1 v Third location code item recorded i...

Страница 385: ...the amber logic power LEDs of all installed processor subsystem DCAs Step 154B 10 Are all amber logic power LEDs of all installed processor subsystem DCAs off No Call for support Yes Go to Step 154A...

Страница 386: ...154B 14 Turn off the power Make sure all amber logic power LEDs of all installed processor subsystem DCAs are off Step 154B 15 Call for support This ends the procedure 370 Eserver pSeries 690 Service...

Страница 387: ...irmware initialization On a full system partition at phase 3 a system processor takes over control and continues initializing partition resources During this phase checkpoints in the form Exxx are dis...

Страница 388: ...hase Note The following table lists the major checkpoints only Phase Checkpoints on Operator Panel or HMC Time in Phase minutes Major Contributors to Time in Phase Phase 1 8xxx OK Approx 1 Phase 2 9xx...

Страница 389: ...EFFF not listed in the checkpoint tables v A four digit code is in the checkpoint tables but does not contain a repair action or FRU listing v All of the FRUs listed in the repair action have been re...

Страница 390: ...B Initialize and test ISA hub chip See note 1 on page 379 801C Initialize and test SUPER I O chip See note 1 on page 379 801F Initialize diskette verify VDASD and start operational loader See note 1 o...

Страница 391: ...on page 379 9060 Checking configuring modem on serial port 0 See note 4 on page 379 9061 Checking configuring modem on serial port 1 See note 4 on page 379 906A Create mailbox processing thread See n...

Страница 392: ...See note 1 on page 379 9119 Waiting for VPD collection to complete See note 1 on page 379 911E Message passing waiting See note 1 on page 379 911F Message passing starting See note 1 on page 379 9184...

Страница 393: ...2 IPL diagnostic L3 cache march test See note 2 on page 379 9503 IPL diagnostic L3 connections test See note 2 on page 379 9504 IPL diagnostic L2 cache march test See note 2 on page 379 9505 IPL diagn...

Страница 394: ...s this checkpoint has been in the operator panel for at least 15 minutes with no indication of activity Attention Do not remove power from the system or reset the service processor during a firmware u...

Страница 395: ...problem call service support 2 If the system fails to progress after this checkpoint is put in the operator display do the following a Activate the service processor pinhole reset switch on the system...

Страница 396: ...update that fixes the problem c If there is not or the update does not fix the problem replace the following FRUs one at a time in the following order 1 Modem cable 2 Modem d If this procedure does n...

Страница 397: ...e 310 E105 Transfer control to Operating System normal boot See Boot Problems on page 411 E10A Load RTAS device tree Go to MAP 1540 Problem Isolation Procedures on page 310 E10B Set RTAS device proper...

Страница 398: ...replace the I O backplane in which the adapter is plugged If no location code is specified go to MAP 1542 I O Problem Isolation on page 320 E152 Probing for adapter FCODE evaluate if present Follow th...

Страница 399: ...n page 411 E17B Processor clock speed measurement Call service support E183 Service Processor POST 1 Replace the service processor location U1 18 P1 H2 2 Go to MAP 1541 JTAG Problem Isolation on page...

Страница 400: ...ion Procedures on page 310 E1A9 System booting to SMS menus Go to MAP 1540 Problem Isolation Procedures on page 310 E1AA System NVRAM settings during boot Go to MAP 1540 Problem Isolation Procedures o...

Страница 401: ...rocessor is in the primary I O book at the U1 18 P1 H2 location Take the appropriate actions based on the error codes that are found E1B3 XON received This checkpoint will flash by too quickly to be s...

Страница 402: ...ination procedures for the terminal Note Terminal setting should be v 9600 baud v no parity v 8 data bits v 1 stop bit E1F0 Start O B E Go to MAP 1540 Problem Isolation Procedures on page 310 E1F1 Beg...

Страница 403: ...layed Go to MAP 1542 I O Problem Isolation on page 320 E1FD The operator panel alternates between the code E1FD and another Exxx code where Exxx is the point at which the error occurred 1 If a locatio...

Страница 404: ...1542 I O Problem Isolation on page 320 E505 Enable the time base for all RIO hubs 1 Check for system firmware updates 2 Replace the I O book specified by the location code 3 Go to MAP 1542 I O Problem...

Страница 405: ...chitecture registers 1 Check for system firmware updates 2 Replace the I O book specified by the location code 3 Go to MAP 1542 I O Problem Isolation on page 320 E521 Set up interrupts for the current...

Страница 406: ...r system firmware updates 2 Replace the I O book specified by the location code 3 Go to MAP 1542 I O Problem Isolation on page 320 E528 Begin search for the next available I O drawer from a current RI...

Страница 407: ...subsystem backplane specified by the location code or the I O subsystem backplane that the RIO cables in step 1 are attached to E52A Search for the next available I O drawer from a current RIO port 1...

Страница 408: ...guration of the RIO hub 1 Check for system firmware updates 2 Go to MAP 1542 I O Problem Isolation on page 320 E530 Checking I O hub ports on current I O hub 1 Check for system firmware updates 2 Go t...

Страница 409: ...ation code 3 Replace the I O book that the failing I O subsystem is attached to U1 18 P1 Hx 4 If the location code associated with this checkpoint specifies a PCI adapter card replace the adapter card...

Страница 410: ...ckpoint specifies a PCI adapter card replace the adapter card E53A Set up the RIO port speed of the exit port of the I O subsystem connected to the RIO hub port 1 Replace the RIO cable specified by th...

Страница 411: ...ckplane that the I O cable in step 1 is attached to E545 Set up the device routing address for this new node ID 1 Replace the I O cable specified by the location code 2 If the location code associated...

Страница 412: ...If the location code specifies an I O subsystem or its RIO interface check the RIO cables going into and out of the I O subsystem 2 Replace the RIO cables specified by the location code If the locatio...

Страница 413: ...dapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E553 Set up the I O interface chip base address 1 Replace the I O cable specified...

Страница 414: ...the I O subsystem 1 Check for system firmware updates 2 Go to MAP 1542 I O Problem Isolation on page 320 E561 Set up I O interface chip registers 1 Replace the I O cable specified by the location cod...

Страница 415: ...pecifies a PCI adapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E567 Set up I O interface chip registers 1 Replace the I O cable...

Страница 416: ...pecifies a PCI adapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E56D Identify devices on current bus 1 Replace the I O cable spec...

Страница 417: ...ation code associated with this checkpoint specifies a PCI adapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E57F End of I O inter...

Страница 418: ...ifies a PCI adapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E585 Valid function of current EADS detected 1 Replace the I O cable...

Страница 419: ...a PCI adapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E58B Set up EADS function registers 1 Replace the I O cable specified by...

Страница 420: ...a PCI adapter card replace the adapter card 3 Replace the I O subsystem backplane that the I O cable in step 1 is attached to E591 Set up EADS function registers 1 Replace the I O cable specified by t...

Страница 421: ...3 Replace the I O subsystem planar to which the RIO cable in Step 1 is attached E59E End of walking bus of current EADS 1 Check for system firmware updates 2 Go to MAP 1542 I O Problem Isolation on p...

Страница 422: ...1 Check for system firmware updates 2 Go to MAP 1542 I O Problem Isolation on page 320 E5EF End of low level firmware 1 Replace the I O drawer subsystem backplane specified by the location code 2 Powe...

Страница 423: ...system firmware updates 2 Call for support E706 Create RIO extender card VPD 1 Check for system firmware updates 2 Call for support E707 Create system VPD 1 Check for system firmware updates 2 Call fo...

Страница 424: ...ace the primary I O book Location U1 18 P1 H2 3 Call service support E845 Initializing interface sensor access 1 Check for system firmware updates 2 Call service support E846 Initializing interface se...

Страница 425: ...AS logs interface 1 Check for system firmware updates 2 Call service support E871 Initializing RTAS EEH handling interface 1 Check for system firmware updates 2 Go to MAP 1542 I O Problem Isolation on...

Страница 426: ...ice support E900 The system firmware is in the recoverable non maskable interrupt code Go to MAP 1540 Problem Isolation Procedures on page 310 E901 The system firmware is in the recoverable non maskab...

Страница 427: ...that a CD ROM drive is connected to the system or that the diagnostics can be run from a NIM Network Installation Management server 1 Look at the service action event error log in the Service Focal Po...

Страница 428: ...diagnostics If devices are moved between partitions both partitions must be rebooted For more information see Standalone Diagnostic Operation on page 778 If standalone diagnostics boot successfully a...

Страница 429: ...ngs as detailed in Running Standalone Diagnostics from a Network Installation Management NIM Server on page 780 c Follow the procedure outlined in step 3 on page 412 5 Go to MAP 1542 I O Problem Isola...

Страница 430: ...414 Eserver pSeries 690 Service Guide...

Страница 431: ...ng A slow mode boot may yield a new 8 character error code on the operator panel or new errors in the service processor error log If a new error code is reported record it for use in subsequent steps...

Страница 432: ...error code in the service processor error log observe the time stamps and look for a group of failures that happened within minutes prior to this error code In this group start at the error code with...

Страница 433: ...n be updated In addition the operating system configuration of the network controller may need to be changed in order to enable system startup Also check to ensure that any client or server that acces...

Страница 434: ...rvice processor error log a Is the system still powered on NO Go to step2 below YES Ask the customer if the system can be powered off then go to step 1b b Can the system be powered off NO Go to step3...

Страница 435: ...g entry Find the value of word 13 For detailed instructions on finding word 13 in a AIX error log entry refer to the actions under error code B1xx 4699 in this service guide Is the value of word 13 C0...

Страница 436: ...is is the first error code that caused the failure as described in Confirming Initial Error Code on page 416 3 Did you come to this step from step 2 NO Go to Common Firmware Error Codes on page 750 wi...

Страница 437: ...power to the primary I O book Locations U1 18 P1 V1 U1 18 P1 V2 0000 1112 At power off failure of power good signal from power supply 1 Primary I O backplane Location U1 18 P1 H2 2 DCAs providing powe...

Страница 438: ...the power subsystem Call service support 1011 00AC Last power down was the result of loss of AC Informational message 1011 00CA Thermal calibration in progress Has this code been displayed longer than...

Страница 439: ...18 P1 H2 1011 34A2 SPCN Primary I O book Location U1 18 P1 H2 1011 8400 VPD Configuration Primary I O book Location U1 18 P1 H2 1011 8401 VPD access problem 1 System VPD module Location U1 17 L1 N1 2...

Страница 440: ...type to correct value See Change I O Type on page 799 2 Primary I O book Location U1 18 P1 H2 1011 840F SPCN Configuration mismatch 1 Set I O type to correct value See Change I O Type on page 799 2 P...

Страница 441: ...O book Location U1 18 P1 H2 1011 8440 SPCN configuration mismatch 1 Set I O type to correct value See Change I O Type on page 799 2 Primary I O book Location U1 18 P1 H2 1011 8441 SPCN configuration...

Страница 442: ...P1 H2 1011 8711 BPC B communication failure 1 Go to MAP 1525 There Is a 350 Volt Bulk Failure on page 205 2 BPC B cable to primary I O book Location U1 18 P1 H2 Q9 3 BPC B controller Location U1 35 P...

Страница 443: ...uration Informational message 1011 xxxx SPCN configuration error 1 Set I O type to correct value See Change I O Type on page 799 2 Primary I O book Location U1 18 P1 H2 1014 1B17 Problem with fan 1 in...

Страница 444: ...1 Location U1 9 V1 2 Fans 1 and 3 Location U1 9 F1 and U1 9 F3 1014 7127 Problem with fan 2 and fan 4 in first I O subsystem in primary rack 1 DCA 2 Location U1 9 V2 2 Fans 2 and 4 Location U1 9 F2 a...

Страница 445: ...age 854 At any point after the service processor comes up to standby indicated by OK in the operator panel in the media drawer look at the service action event log in Service Focal Point on the HMC If...

Страница 446: ...ere the failure is Examine the service processor error log If there are no other power related error codes in the time frame in which this code was generated in the service processor error log the FRU...

Страница 447: ...14 xx81 First I O subsystem in primary rack DASD backplane 4 fault U1 9 P6 1014 xx83 Seeprom fault on DASD backplane 4 in first I O subsystem in primary rack U1 9 P6 1015 1B17 Problem with fan 1 in se...

Страница 448: ...or overvoltage problem with 12 0V in second I O subsystem Go to MAP 1520 Power on page 194 1015 B054 Overcurrent or overvoltage problem with 12 0V in second I O subsystem Go to MAP 1520 Power on page...

Страница 449: ...his is a recoverable error do the following 1 Power down the system by following the appropriate procedure in Powering Off and Powering On the System on page 854 2 After the system is shut down 350V d...

Страница 450: ...ry rack DCA 1 U1 5 V1 1015 xx13 Seeprom fault on DCA 1 in second I O subsystem in primary rack U1 5 V1 1015 xx15 Second I O subsystem in primary rack DCA 1 cable fault Go to MAP 1520 Power on page 194...

Страница 451: ...k 1 DCA 2 Location U1 1 V2 2 Fan 2 Location U1 1 F2 1016 1C06 Loss of airflow in third I O subsystem location U1 1 Go to MAP 1527 An Airflow Loss Has Been Detected on page 211 1016 6014 Overcurrent or...

Страница 452: ...o to MAP 1520 Power on page 194 1016 B024 Overcurrent or overvoltage problem with 5 0V in third I O subsystem Go to MAP 1520 Power on page 194 1016 B034 Overcurrent or overvoltage problem with 2 5V in...

Страница 453: ...reoccur no action is required If this error code reoccurs replace the I O planar location U1 1 P1 1016 CC46 Description Loss of pgood on an I O planar in the I O drawer at location U1 1 Action This er...

Страница 454: ...ted with this error code if any should be replaced 1016 xx11 third I O subsystem in primary rack DCA 1 U1 1 V1 1016 xx13 Seeprom fault on DCA 1 in third I O subsystem in primary rack U1 1 V1 1016 xx15...

Страница 455: ...7 Problem with fan 2 in fourth I O subsystem no IBF installed in primary rack 1 DCA 2 Location U1 13 V2 2 Fan 2 Location U1 13 F2 1017 1C06 Loss of airflow in fourth I O subsystem no IBF location U1 1...

Страница 456: ...current or overvoltage problem with 3 3V in fourth I O subsystem no IBF Go to MAP 1520 Power on page 194 1017 B024 Overcurrent or overvoltage problem with 5 0V in fourth I O subsystem no IBF Go to MAP...

Страница 457: ...on the HMC If this error code does not reoccur no action is required If this error code reoccurs replace the I O planar location U1 13 P1 1017 CC46 Description Loss of pgood on an I O planar in the I...

Страница 458: ...failure is Examine the service processor error log If there are no other power related error codes in the time frame in which this code was generated in the service processor error log the FRU indicat...

Страница 459: ...2 in fourth I O subsystem no IBF in primary rack U1 13 P2 1017 xx51 Fourth I O subsystem in primary rack DASD backplane 1 fault U1 13 P3 1017 xx53 Seeprom fault on DASD backplane 1 in fourth I O subsy...

Страница 460: ...6 There Is An Integrated Battery Feature IBF Failure on page 208 101A 7A96 IBF 2A failure Go to MAP 1526 There Is An Integrated Battery Feature IBF Failure on page 208 101A 7AA6 IBF 3A failure Go to M...

Страница 461: ...UPS 3 Call service support 101A D916 External UPS power restored informational message Informational message If a problem is suspected 1 Verify the cabling between the UPS and the BPCs 2 Refer to the...

Страница 462: ...BPC A loss of ac power or phase missing Go to MAP 152a Loss of ac Power or Phase Missing on page 216 101A F906 BPC A loss of ac power or phase missing Go to MAP 152a Loss of ac Power or Phase Missing...

Страница 463: ...ctly call service support 101A x115 Power cable fault Go to MAP 1520 Power on page 194 with these location codes U1 35 P1 X4 Q1 to U1 18 X1 Q1 101A x125 Power cable fault Go to MAP 1520 Power on page...

Страница 464: ...Go to MAP 1520 Power on page 194 with these location codes U1 35 P1 X3 Q6 to U1 1 V2 Q2 101A x635 Power cable fault Go to MAP 1520 Power on page 194 with these location codes U1 35 P1 X2 Q6 to U2 9 V2...

Страница 465: ...cable fault If there is no DCA in U1 18 P1 V8 go to MAP 1520 Power on page 194 with these location codes U1 35 P2 X2 Q10 to U2 19 V2 Q1 If there is a 6th DCA in U1 18 P1 V8 go to MAP 1520 Power on pag...

Страница 466: ...plane A Location U1 35 P1 101A xx53 Seeprom VPD fault on BPR 1A U1 35 P1 V1 101A xx61 BPA A BPR 2 U1 35 P1 V2 101A xx62 BPC A to BPR 2 communications fault 1 BPR 2 Location U1 35 P1 V2 2 BPC A Locatio...

Страница 467: ...e processor to hang Refer to Resetting the Service Processor on page 835 2 Call service support 101B 7A56 IBF failure Go to MAP 1526 There Is An Integrated Battery Feature IBF Failure on page 208 101B...

Страница 468: ...766 Informational message about the IBF Informational message 101B D776 Informational message about the IBF Informational message 101B D816 External UPS bypass active informational message Information...

Страница 469: ...rature Fault on page 213 101B E206 Ambient room temperature too high 1 The ambient room temperature has reached a warning level or a critical level Ask the customer to correct the room temperature pro...

Страница 470: ...he B side of the BPE for cabling errors Correct and problems that are found 3 If both sides of the BPE are cabled correctly call service support 101B x115 Power cable fault Go to MAP 1520 Power on pag...

Страница 471: ...cable fault Go to MAP 1520 Power on page 194 with these location codes U1 35 P2 X4 Q6 to U1 18 P1 V2 Q2 101B x625 Power cable fault Go to MAP 1520 Power on page 194 with these location codes U1 35 P2...

Страница 472: ...n codes U1 35 P2 X3 Q10 to U1 18 P1 V6 Q2 101B xA35 Power cable fault If there is no DCA in U1 18 P1 V8 go to MAP 1520 Power on page 194 with these location codes U1 35 P1 X2 Q10 to U2 19 V2 Q2 If the...

Страница 473: ...plane B Location U1 35 P2 101B xx53 Seeprom VPD fault on BPR 1B U1 35 P2 V1 101B xx61 BPA B BPR 2 U1 35 P2 V2 101B xx62 BPC B to BPR 2 communications fault 1 BPR 2 Location U1 35 P2 V2 2 BPC B Locatio...

Страница 474: ...M at U1 18 P1 C3 is installed correctly onto the processor backplane 4 Call service support 101C 0FD6 MCM 2 running over temperature 1 Verify that the MCM at U1 18 P1 C4 is installed 2 Verify that the...

Страница 475: ...er on page 194 101C 6134 Overcurrent or overvoltage problem with 1 5V in processor subsystem Go to MAP 1520 Power on page 194 101C 6144 Overcurrent or overvoltage problem with 3 3V in processor subsys...

Страница 476: ...ckplane 4 Call service support 101C 7EE6 MCM 3 running over temperature 1 Verify that the MCM at U1 18 P1 C2 is installed 2 Verify that there are no airflow problems with the MCM at U1 18 P1 C2 or its...

Страница 477: ...wer on page 194 101C B944 Overcurrent or overvoltage problem with 3 3V in processor subsystem oscillator Go to MAP 1520 Power on page 194 101C BD44 Overcurrent or overvoltage problem with 5 0V in proc...

Страница 478: ...6 The power subsystem does not recognize the processor subsystem type or processor subsystem configuration Call service support 101C F516 An N 1 boundary DCA or fan has dropped to N mode status in the...

Страница 479: ...erated in the service processor error log the FRU indicated with this error code if any should be replaced 101C F566 An N 1 boundary DCA or fan has dropped to N mode status in the processor subsystem...

Страница 480: ...n processor subsystem DCA 1 U1 18 P1 V1 101C xx15 Processor subsystem DCA 1 cable fault Go to MAP 1520 Power on page 194 with these pairs of location codes 1 U1 18 P1 V1 Q1 and U1 35 P1 X4 Q5 2 U1 18...

Страница 481: ...1 Q2 and U1 35 P2 X4 Q1 101C xx77 Fan fault on processor subsystem fan 1 1 Fan 1 controller Location U1 18 X1 2 Fan 1 Location U1 18 F1 101C xx81 Processor subsystem MDA 2 U1 18 X2 101C xx83 Seeprom V...

Страница 482: ...ected on page 211 1021 6014 Overcurrent or overvoltage problem with 3 3V in 5th I O subsystem Go to MAP 1520 Power on page 194 1021 6024 Overcurrent or overvoltage problem with 5 0V in 5th I O subsyst...

Страница 483: ...on page 194 1021 B044 Overcurrent or overvoltage problem with 12 0V in 5th I O subsystem Go to MAP 1520 Power on page 194 1021 B054 Overcurrent or overvoltage problem with 12 0V in 5th I O subsystem G...

Страница 484: ...ble error do the following 1 Power down the system by following the appropriate procedure in Powering Off and Powering On the System on page 854 2 After the system is shut down 350V dc must be removed...

Страница 485: ...irst I O subsystem in second rack DCA 1 U2 1 V1 1021 xx13 Seeprom fault on DCA 1 in first I O subsystem secondary rack U2 1 V1 1021 xx15 First I O subsystem in second rack DCA 1 cable fault Go to MAP...

Страница 486: ...B27 Problem with fan 2 in second I O subsystem in second rack I O subsystem 6 1 DCA 2 Location U2 5 V2 2 Fan 2 Location U2 5 F2 1022 1C06 Loss of airflow in second I O subsystem in second rack I O sub...

Страница 487: ...2 Fans 1 and 3 Location U2 5 F1 and U2 5 F3 1022 7127 Problem with fan 2 and fan 4 in second I O subsystem in second rack I O subsystem 6 1 DCA 2 Location U2 5 V2 2 Fans 2 and 4 Location U2 5 F2 and...

Страница 488: ...4 is not present in the CEC frame use the UEPO switch to remove 350V dc from all of the drawers in the frame 3 Then boot the system by following the appropriate procedure in Powering Off and Powering...

Страница 489: ...em in the secondary rack location U2 5 This is normally an informational message It should be accompanied by other error codes that more precisely indicate where the failure is Examine the service pro...

Страница 490: ...system 6 U2 5 P3 1022 xx61 Second I O subsystem in secondary rack I O subsystem 6 DASD backplane 2 fault U2 5 P4 1022 xx63 Seeprom fault on DASD backplane 2 in second I O subsystem in secondary rack I...

Страница 491: ...second rack Go to MAP 1520 Power on page 194 1023 6834 Overcurrent or overvoltage problem with 2 5V in fourth I O subsystem with IBF moves to second rack Go to MAP 1520 Power on page 194 1023 6844 Ov...

Страница 492: ...o MAP 1520 Power on page 194 1023 B824 Overcurrent or overvoltage problem with 5 0V in fourth I O subsystem with IBF moves to second rack Go to MAP 1520 Power on page 194 1023 B834 Overcurrent or over...

Страница 493: ...his is a recoverable error do the following 1 Power down the system by following the appropriate procedure in Powering Off and Powering On the System on page 854 2 After the system is shut down 350V d...

Страница 494: ...ced 1023 xx11 Fourth I O subsystem moves to second rack with IBF DCA 1 U2 9 V1 1023 xx13 Seeprom fault on DCA 1 in fourth I O subsystem with IBF in secondary rack U2 9 V1 1023 xx15 Fourth I O subsyste...

Страница 495: ...ck U2 9 P5 1023 xx81 Fourth I O subsystem with IBF in secondary rack DASD backplane 4 fault U2 9 P6 1023 xx83 Seeprom fault on DASD backplane 4 in fourth I O subsystem with IBF in secondary rack U2 9...

Страница 496: ...nd rack I O subsystem 7 Location U2 13 Go to MAP 1520 Power on page 194 1024 6854 Overcurrent or overvoltage problem with 12 0V in third I O subsystem in second rack I O subsystem 7 Location U2 13 Go...

Страница 497: ...ge problem with 5 0V in third I O subsystem in second rack I O subsystem 7 Location U2 13 Go to MAP 1520 Power on page 194 1024 B834 Overcurrent or overvoltage problem with 2 5V in third I O subsystem...

Страница 498: ...the following 1 Power down the system by following the appropriate procedure in Powering Off and Powering On the System on page 854 2 After the system is shut down 350V dc must be removed from the DC...

Страница 499: ...be replaced 1024 xx11 Third I O subsystem in second rack I O subsystem 7 DCA 1 U2 13 V1 1024 xx13 Seeprom fault on DCA 1 in third I O subsystem in second rack I O subsystem 7 U2 13 V1 1024 xx15 Third...

Страница 500: ...em in second rack I O subsystem 7 DASD backplane 4 fault U2 13 P6 1024 xx83 Seeprom fault on DASD backplane 4 in third I O subsystem in second rack I O subsystem 7 U2 13 P6 1025 1B17 Problem with fan...

Страница 501: ...1 Location U2 19 V1 2 Fan 3 Location U2 19 F3 1025 7027 Problem with fan 4 in fourth I O subsystem in second rack I O subsystem 8 1 DCA 2 Location U2 19 V2 2 Fan 4 Location U2 19 F4 1025 7117 Problem...

Страница 502: ...this is the case reinstall the original FRUs in the drawer then replace the FRUs one at a time If only one FRU was replaced and this error code occurred call service support 1025 CC36 Description Loss...

Страница 503: ...n detected in the DASD subsystem in an I O drawer Go to MAP 1520 Power on page 194 1025 CDB6 A power short has been detected in the DASD subsystem in an I O drawer Go to MAP 1520 Power on page 194 102...

Страница 504: ...in second rack I O subsystem 8 DCA 2 cable fault If there is no DCA in U1 18 P1 V8 second rack I O go to MAP 1520 Power on page 194 subsystem 8 DCA 2 with these pairs of location codes 1 U2 19 V2 Q1 a...

Страница 505: ...subsystem in second rack I O subsystem 8 DASD backplane 3 fault U2 19 P5 1025 xx73 Seeprom fault on DASD backplane 3 in fourth I O subsystem in second rack I O subsystem 8 U2 19 P5 1025 xx81 Fourth I...

Страница 506: ...g system error log If you replace FRUs and the problem is corrected go to MAP 0410 Repair Checkout in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems Error Code Descrip...

Страница 507: ...a missing return line from the I O subsystem to the processor subsystem v z C indicates a missing link between two I O subsystems v z E indicates an I O subsystem was found connected to RIO port 3 wit...

Страница 508: ...ice cannot locate package Contact your next level of support for assistance 20D0 0011 Firmware RTAS attempt to allocate memory failed Contact your next level of support for assistance 20D0 0800 Firmwa...

Страница 509: ...pport for assistance 20D0 0A09 Error initializing interface NUMA access 1 Check for system firmware updates Apply update if available 2 Check for system firmware updates Apply update if available 20D0...

Страница 510: ...pport for assistance 20D0 0A1 Error initializing interface EEH access 1 Check for system firmware updates Apply update if available 2 Contact your next level of support for assistance 20D0 0A1 Error i...

Страница 511: ...w operator panel Call service support for instructions on programming the VPD information into the new VPD module 2 If the location code indicates an I O subsystem call service support 20D0 9003 Subsy...

Страница 512: ...1 If the location code starts with U1 17 or U1 18 the problem is in the system VPD module on the media subsystem operator panel Replace the operator panel do not swap the old VPD module onto the new...

Страница 513: ...support for assistance 20D1 0008 Failed to set PCI read write permissions array for slot 1 Check for system firmware updates Apply update if available 2 Contact your next level of support for assistan...

Страница 514: ...y the location code If the system is running in full system partition mode or an HMC is not attached to the system reboot the system If the error reoccurs replace the I O planar specified by the locat...

Страница 515: ...USB card the keyboard is plugged into 20EE 0008 No configurable adapters found in the system by the remote IPL menu in the SMS utilities This error occurs when the remote IPL menu in the SMS utilities...

Страница 516: ...ist or in the default boot list depending on the condition of the system If this is not successful use the SMS menus to modify the boot sequence also known as the boot list to include devices that are...

Страница 517: ...ay be damaged 20EE 0020 The boot device environment variable exceeds the allowed character limit If this error occurs during the installation of AIX via a process called NIM push the set_bootlist attr...

Страница 518: ...flag before SPCN table update Call service support 20FC 0020 Failed to retrieve power package and or cooling VPD via SPCN for the corresponding subsystem Service processor mailbox failed to get VPD 1...

Страница 519: ...code call service support 20FF0030 Invalid VPD VPD data bad 1 Replace the part specified by the location code 2 If no location code is shown with the error code call service support 20FF0060 Invalid...

Страница 520: ...ror code call service support 20FF00F0 Invalid VPD the rack number and the unit number are not found in the SCF partition in NVRAM 1 Replace the part specified by the location code 2 If no location co...

Страница 521: ...ntroller 21E0 0002 SCSI tape test unit ready failed sense data available Before replacing any system components refer to the Action under error code 21A0 0001 1 Replace the media if a removable media...

Страница 522: ...rror code 21A0 0001 1 Replace the SCSI device 2 Replace the media 21EE 0003 Undetermined SCSI device send diagnostic failed sense data available Before replacing any system components refer to the Act...

Страница 523: ...1 Replace the SCSI drive 2200 0001 PCI Ethernet BNC RJ 45 or PCI Ethernet AUI RJ 45 Adapter Internal Wrap Test failure Replace the Adapter See Determining Location Code on page 417 for location code i...

Страница 524: ...Initialization failed device test failed Refer to Action under error code 25A8 0xxx 25A8 0100 NVRAM data validation check failed Turn off turn on system unit and retry the operation before replacing...

Страница 525: ...e SCSI bus IDs of any installed available SCSI controllers change as necessary and restart the system 2 Contact your support representative for further assistance 25A8 0999 NVRAMRC script evaluation e...

Страница 526: ...both DCAs in that I O subsystem For information about I O cabling and connector locations see I O Book Connector Locations on page 22 and Subsystem Positioning and Cabling on page 39 Note The port loc...

Страница 527: ...create a PCI slot power problem and force the adapter to be deconfigured 3 Use the hot plug service aid to reseat the adapter specified by the location code See Removing and Replacing a Hot Pluggable...

Страница 528: ...e 1 Check for system firmware updates Apply if update is available 2 Replace I O subsystem backplane 2602 0012 PCI device run time error bridge in freeze state If the location code identifies a slot 1...

Страница 529: ...e the I O board associated with x x I O subsystem 1 0 2 1 3 2 4 3 5 4 6 5 See Determining Location Code on page 417 or location code information related to this error 2680 0Cxx Machine Check occurred...

Страница 530: ...ords time and date must be reset 2803 0006 Processor frequency measurement error Replace the clock card location U1 18 P1 X5 2803 0010 The real time clock cannot be protected in the LPAR environment 1...

Страница 531: ...ubsystem error If Linux is the only operating system on the failing system call service support If AIX is available and the system is powered off replace the FRU indicated in the service processor err...

Страница 532: ...r reports bad NVRAM CRC Refer to the actions for 25A8 0xxx 2BA0 0017 Service processor reports bad or low battery Refer to the actions for 25A8 0xxx 2BA0 0021 Open firmware mailbox call to activate at...

Страница 533: ...bled 1 Replace the primary I O book location U1 18 P1 H2 2 hhh indicates the failing processor Replace the MCM that contains the failing processor according to the following table v hhh 0 7 U1 18 P1 C...

Страница 534: ...Processor subsystem tests detected fault in MCM module 2 MCM module 2 and VPD card Location U1 18 P1 C4 and U1 18 P1 H2 4 4064 0005 Processor subsystem tests detected fault in MCM module 1 MCM module...

Страница 535: ...pdates 2 Primary I O book Location U1 18 P1 H2 3 Call service support 4064 00B1 Processor subsystem tests detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I...

Страница 536: ...ted against the hardware follow the actions for the error code or SRN 4064 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 537: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 538: ...ors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against the hardware fo...

Страница 539: ...12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book Locat...

Страница 540: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 4064 0B25 Processor subsystem tests detected fault in I O book 1 Check for system firmware up...

Страница 541: ...ed fault in I O book 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 4064 0B3...

Страница 542: ...H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 4064 0BF0 Processor subsystem tests detected fault in I O hub chip 0 port x 1 Check the cabling on the following RIO por...

Страница 543: ...P1 H4 4064 0BF7 Processor subsystem tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18...

Страница 544: ...etween MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 4064 0C12 Processor subsystem tests detected mismatch between MCM 1 and VPD card Plugging error with FRU ki...

Страница 545: ...ts detected fault in L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 4064 0D0E Processor subsystem tests detected fault in L3 cache module 14 L3 cache modu...

Страница 546: ...to MAP 1540 Problem Isolation Procedures on page 310 4064 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 4064 0EB8 Attention line 7 stuck fault Go to MAP 15...

Страница 547: ...tion U1 18 P1 C4 and U1 18 P1 H2 4 4065 0005 Display alter tests detected fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 4065 0006 Display alter tests detected...

Страница 548: ...Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call service support 4065 00B1 Display alter tests detected possible problem with bus controller 1 Check for system firmware...

Страница 549: ...ted against the hardware follow the actions for the error code or SRN 4065 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 550: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 551: ...If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against the ha...

Страница 552: ...0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book Lo...

Страница 553: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 4065 0B25 Display alter tests detected fault in I O book 1 Check for system firmware updates...

Страница 554: ...I O book 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 4065 0B34 Error code...

Страница 555: ...ion U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 4065 0BF0 Display alter tests detected fault in I O hub chip 0 port x 1 Check the cabling on the following R...

Страница 556: ...18 P1 H4 4065 0BF7 Display alter tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1...

Страница 557: ...h between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 4065 0C12 Display alter tests detected mismatch between MCM 1 and VPD card Plugging error with FRU kit L...

Страница 558: ...lt in L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 4065 0D0E Display alter tests detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card...

Страница 559: ...P 1540 Problem Isolation Procedures on page 310 4065 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 4065 0EB8 Attention line 7 stuck fault Go to MAP 1540 Pro...

Страница 560: ...odule 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 4066 0006 Scan interface basic assurance tests detected fault in MCM module 3 MCM module 3 and VPD card Location U1 18 P1 C2 an...

Страница 561: ...18 P1 M1 4066 00B0 Possible problem with bus controller or CSP code 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call service support 4066 00B1 Possible problem with...

Страница 562: ...ted against the hardware follow the actions for the error code or SRN 4066 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 563: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 564: ...against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against the hardware follow the actions...

Страница 565: ...cessor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book Location U1...

Страница 566: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 4066 0B25 Scan interface basic assurance tests detected fault in I O book 1 Check for system...

Страница 567: ...assurance tests detected fault in I O book 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call se...

Страница 568: ...r SNI adapter Location U1 18 P1 H4 4 Call service support 4066 0BF0 Scan interface basic assurance tests detected fault in I O hub chip 0 port x 1 Check the cabling on the following RIO ports a U1 18...

Страница 569: ...4066 0BF7 Scan interface basic assurance tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location...

Страница 570: ...n MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 4066 0C12 Mismatch between MCM 1 and VPD card Plugging error with FRU kit Location U1 18 P1 C3 and U1 18 P1 H2 5...

Страница 571: ...nterface basic assurance tests detected fault in L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 4066 0D0E Scan interface basic assurance tests detected fa...

Страница 572: ...stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 4066 0EB4 Attention line 3 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 4066 0EB5 Attention line 4 stuck faul...

Страница 573: ...ware updates 2 Call service support 4066 25E6 SMA 4 port switch adapter fault Replace the I O book switch adapter specified by the location code 4066 273F SMA 2 port switch adapter fault Replace the I...

Страница 574: ...Bus tests detected fault in Memory book slot 3 Memory book slot 3 Location U1 18 P1 M6 4067 0014 Bus tests detected fault in Memory book slot 4 Memory book slot 4 Location U1 18 P1 M4 4067 0015 Bus t...

Страница 575: ...thout replacing hardware If AIX is available on the system go to MAP 0235 in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems order number SA38 0509 If Linux is the only...

Страница 576: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 577: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 578: ...rmination mode If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported...

Страница 579: ...4067 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter bo...

Страница 580: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 4067 0B25 Bus tests detected fault in I O book 1 Check for system firmware updates 2 Check th...

Страница 581: ...system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 4067 0B34 Error code generation logging...

Страница 582: ...s installed in location U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 4067 0BF0 Bus tests detected fault in I O hub chip 0 port x 1 Check the cabling on the f...

Страница 583: ...n U1 18 P1 H4 4067 0BF7 Bus tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1 H4 4...

Страница 584: ...smatch between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 4067 0C12 Bus tests detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Locati...

Страница 585: ...L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 4067 0D0E Bus tests detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card Location U1 18 P1 C9 and U1 18 P1...

Страница 586: ...blem Isolation Procedures on page 310 4067 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 4067 0EB8 Attention line 7 stuck fault Go to MAP 1540 Problem Isola...

Страница 587: ...ed fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 4068 0006 Other bus tests detected fault in MCM module 3 MCM module 3 and VPD card Location U1 18 P1 C2 and U1...

Страница 588: ...cation U1 18 P1 H2 3 Call service support 4068 00B1 Other bus tests detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call ser...

Страница 589: ...ted against the hardware follow the actions for the error code or SRN 4068 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 590: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 591: ...mode If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against...

Страница 592: ...68 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book...

Страница 593: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 4068 0B25 Other bus tests detected fault in I O book 1 Check for system firmware updates 2 Ch...

Страница 594: ...1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 4068 0B34 Error code generat...

Страница 595: ...in location U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 4068 0BF0 Other bus tests detected fault in I O hub chip 0 port x 1 Check the cabling on the followi...

Страница 596: ...1 18 P1 H4 4068 0BF7 Other bus tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1 H...

Страница 597: ...tch between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 4068 0C12 Other bus tests detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Loc...

Страница 598: ...ache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 4068 0D0E Other bus tests detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card Location U1 1...

Страница 599: ...40 Problem Isolation Procedures on page 310 4068 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 4068 0EB8 Attention line 7 stuck fault Go to MAP 1540 Problem...

Страница 600: ...tests detected fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 4069 0006 Memory tests detected fault in MCM module 3 MCM module 3 and VPD card Location U1 18 P1...

Страница 601: ...ation U1 18 P1 H2 3 Call service support 4069 00B1 Memory tests detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call service...

Страница 602: ...ted against the hardware follow the actions for the error code or SRN 4069 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 603: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 604: ...tion mode If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported agai...

Страница 605: ...069 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book...

Страница 606: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 4069 0B25 Memory tests detected fault in I O book 1 Check for system firmware updates 2 Check...

Страница 607: ...ck for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 4069 0B34 Error code generation lo...

Страница 608: ...alled in location U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 4069 0BF0 Memory tests detected fault in I O hub chip 0 port x 1 Check the cabling on the foll...

Страница 609: ...U1 18 P1 H4 4069 0BF7 Memory tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1 H4...

Страница 610: ...match between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 4069 0C12 Memory tests detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Loca...

Страница 611: ...18 P1 H2 1 4069 0D0D Memory tests detected fault in L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 4069 0D0E Memory tests detected fault in L3 cache modul...

Страница 612: ...lue is 7xxxxxxx Replace the FRU indicated by this error code 8 Go back to the System Power Control Menu 9 Select option 6 This disables fast boot and automatically enables slow boot 10 Power up the sy...

Страница 613: ...error did not occur during the slow boot look for a 4xxx yyyy error immediately preceding the 406x 0EBF error Replace the part indicated by the location code associated with that error 4069 0EE1 Memo...

Страница 614: ...o MAP 1540 Problem Isolation Procedures on page 310 406A 000E CUoD capacity card 1 Replace the CUoD capacity card Location U1 18 P1 H2 2 2 Ask the customer to reenter the CUoD activation keys 406A 001...

Страница 615: ...ocessor subsystem Go to MAP 1540 Problem Isolation Procedures on page 310 406A 0A03 Reboot message run time array gard failure for processor 0 Array bit steering which is a function in the firmware ma...

Страница 616: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 617: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 618: ...ination mode If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported a...

Страница 619: ...406A 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter boo...

Страница 620: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 406A 0B25 Self tests detected fault in I O book 1 Check for system firmware updates 2 Check t...

Страница 621: ...or system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 406A 0B34 Error code generation loggin...

Страница 622: ...installed in location U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 406A 0BF0 Self tests detected fault in I O hub chip 0 port x 1 Check the cabling on the fo...

Страница 623: ...U1 18 P1 H4 406A 0BF7 Self tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1 H4 4...

Страница 624: ...smatch between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 406A 0C12 Self tests detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Locat...

Страница 625: ...13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 406A 0D0E Self tests detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card Location U1 18 P1 C9 and U1 18...

Страница 626: ...oblem Isolation Procedures on page 310 406A 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 406A 0EB8 Attention line 7 stuck fault Go to MAP 1540 Problem Isol...

Страница 627: ...ts detected fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 406B 0006 Wire tests detected fault in MCM module 3 MCM module 3 and VPD card Location U1 18 P1 C2 an...

Страница 628: ...tion U1 18 P1 H2 3 Call service support 406B 00B1 Wire tests detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call service su...

Страница 629: ...ted against the hardware follow the actions for the error code or SRN 406B 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 630: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 631: ...ination mode If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported a...

Страница 632: ...406B 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter boo...

Страница 633: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 406B 0B25 Wire tests detected fault in I O book 1 Check for system firmware updates 2 Check t...

Страница 634: ...or system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 406B 0B34 Error code generation loggin...

Страница 635: ...installed in location U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 406B 0BF0 Wire tests detected fault in I O hub chip 0 port x 1 Check the cabling on the fo...

Страница 636: ...U1 18 P1 H4 406B 0BF7 Wire tests detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1 H4 4...

Страница 637: ...smatch between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 406B 0C12 Wire tests detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Locat...

Страница 638: ...13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 406B 0D0E Wire tests detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card Location U1 18 P1 C9 and U1 18...

Страница 639: ...oblem Isolation Procedures on page 310 406B 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 406B 0EB8 Attention line 7 stuck fault Go to MAP 1540 Problem Isol...

Страница 640: ...06C 0005 IPL detected fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 406C 0006 IPL detected fault in MCM module 3 MCM module 3 and VPD card Location U1 18 P1 C2...

Страница 641: ...U1 18 P1 H2 3 Call service support 406C 00B1 IPL detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call service support 406C...

Страница 642: ...ted against the hardware follow the actions for the error code or SRN 406C 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 643: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 644: ...blem determination mode If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are...

Страница 645: ...ort 406C 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter...

Страница 646: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 406C 0B25 IPL detected fault in I O book 1 Check for system firmware updates 2 Check the I O...

Страница 647: ...k 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 406C 0B34 Error code genera...

Страница 648: ...ch adapter is installed in location U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 406C 0BF0 IPL detected fault in I O hub chip 0 port x 1 Check the cabling on...

Страница 649: ...tion U1 18 P1 H4 406C 0BF7 IPL detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1 H4 406C...

Страница 650: ...mismatch between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 406C 0C12 IPL detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Location...

Страница 651: ...13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 406C 0D0E IPL detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card Location U1 18 P1 C9 and U1 18 P1 H2 1 406C 0D0F IPL de...

Страница 652: ...m Isolation Procedures on page 310 406C 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 406C 0EB8 Attention line 7 stuck fault Go to MAP 1540 Problem Isolatio...

Страница 653: ...MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 406D 0006 Attention handler detected fault in MCM module 3 MCM module 3 and VPD card Location U1 18 P1 C2 and U1 18 P1 H2...

Страница 654: ...ocation U1 18 P1 H2 3 Call service support 406D 00B1 Attention handler detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3 Call...

Страница 655: ...ted against the hardware follow the actions for the error code or SRN 406D 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 656: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 657: ...de If no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against the...

Страница 658: ...D 0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book L...

Страница 659: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 406D 0B25 Attention handler detected fault in I O book 1 Check for system firmware updates 2...

Страница 660: ...book 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 406D 0B34 Error code gen...

Страница 661: ...ocation U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 406D 0BF0 Attention handler detected fault in I O hub chip 0 port x 1 Check the cabling on the following...

Страница 662: ...18 P1 H4 406D 0BF7 Attention handler detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P1...

Страница 663: ...ch between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 406D 0C12 Attention handler detected mismatch between MCM 1 and VPD card Plugging error with FRU kit Lo...

Страница 664: ...L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 406D 0D0E Attention handler detected fault in L3 cache module 14 L3 cache module 14 and L3 VPD card Locati...

Страница 665: ...1540 Problem Isolation Procedures on page 310 406D 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 406D 0EB8 Attention line 7 stuck fault Go to MAP 1540 Probl...

Страница 666: ...es detected fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 406E 0006 Scan control routines detected fault in MCM module 3 MCM module 3 and VPD card Location U1...

Страница 667: ...Location U1 18 P1 H2 3 Call service support 406E 00B1 Scan control routines detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 3...

Страница 668: ...ted against the hardware follow the actions for the error code or SRN 406E 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 669: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 670: ...no errors are recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against the hardw...

Страница 671: ...0B12 Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book Loc...

Страница 672: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 406E 0B25 Scan control routines detected fault in I O book 1 Check for system firmware update...

Страница 673: ...in I O book 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support 406E 0B34 Error...

Страница 674: ...U1 18 P1 H4 3 Third I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 406E 0BF0 Scan control routines detected fault in I O hub chip 0 port x 1 Check the cabling on the following RIO...

Страница 675: ...8 P1 H4 406E 0BF7 Scan control routines detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1 18 P...

Страница 676: ...between MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 406E 0C12 Scan control routines detected mismatch between MCM 1 and VPD card Plugging error with FRU kit...

Страница 677: ...d fault in L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 406E 0D0E Scan control routines detected fault in L3 cache module 14 L3 cache module 14 and L3 V...

Страница 678: ...MAP 1540 Problem Isolation Procedures on page 310 406E 0EB7 Attention line 6 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 406E 0EB8 Attention line 7 stuck fault Go to MAP 1540 P...

Страница 679: ...cted fault in MCM module 1 MCM module 1 and VPD card Location U1 18 P1 C3 and U1 18 P1 H2 5 406F 0006 Error code generation logging detected fault in MCM module 3 MCM module 3 and VPD card Location U1...

Страница 680: ...book Location U1 18 P1 H2 3 Call service support 406F 00B1 Error code generation logging detected possible problem with bus controller 1 Check for system firmware updates 2 Primary I O book Location U...

Страница 681: ...ted against the hardware follow the actions for the error code or SRN 406F 0A04 Reboot message run time array gard failure for processor 2 Reboot the system in slow mode Run diagnostics then go to MAP...

Страница 682: ...09 If Linux is the only operating system on the system schedule deferred maintenance with the customer When it is possible to reboot the system do the following 1 Using the service processor s system...

Страница 683: ...e recorded against any of the processors devices with a resource name of procx array bit steering was successful and the problem has been corrected If errors are reported against the hardware follow t...

Страница 684: ...Processor subsystem tests detected fault in SNI adapter 1 Check for system firmware updates 2 Check the cabling between the SNI adapter book and the High Performance Switch 3 SNI adapter book Locatio...

Страница 685: ...secondary I O book and the I O subsystems 3 Secondary I O book Location U1 18 P1 H3 4 Call service support 406F 0B25 Error code generation logging detected fault in I O book 1 Check for system firmwar...

Страница 686: ...g detected fault in I O book 1 Check for system firmware updates 2 Check the I O cabling between the third I O book and the I O subsystems 3 Third I O book Location U1 18 P1 H4 4 Call service support...

Страница 687: ...ird I O book or SNI adapter Location U1 18 P1 H4 4 Call service support 406F 0BF0 Error code generation logging detected fault in I O hub chip 0 port x 1 Check the cabling on the following RIO ports a...

Страница 688: ...H4 406F 0BF7 Error code generation logging detected fault in I O hub chip 7 port x 1 Check the cabling on the following RIO ports a U1 18 P1 H4 Q7 b U1 18 P1 H4 Q8 2 Replace the RIO book Location U1...

Страница 689: ...ween MCM 2 and VPD card Plugging error with FRU kit Location U1 18 P1 C4 and U1 18 P1 H2 4 406F 0C12 Error code generation logging detected mismatch between MCM 1 and VPD card Plugging error with FRU...

Страница 690: ...tion logging detected fault in L3 cache module 13 L3 cache module 13 and L3 VPD card Location U1 18 P1 C5 and U1 18 P1 H2 1 406F 0D0E Error code generation logging detected fault in L3 cache module 14...

Страница 691: ...ault Go to MAP 1540 Problem Isolation Procedures on page 310 406F 0EB4 Attention line 3 stuck fault Go to MAP 1540 Problem Isolation Procedures on page 310 406F 0EB5 Attention line 4 stuck fault Go to...

Страница 692: ...ocation code 4503 25D9 This error code indicates that the memory repeat gard function has deconfigured an L3 cache module Replace the L3 cache module indicated by the location code reported with the e...

Страница 693: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 302B This error code indicates that the memory repeat gard function has deconfigured or...

Страница 694: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 302D This error code indicates that the memory repeat gard function has deconfigured or...

Страница 695: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 305B This error code indicates that the memory repeat gard function has deconfigured or...

Страница 696: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 305D This error code indicates that the memory repeat gard function has deconfigured or...

Страница 697: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 305F This error code indicates that the memory repeat gard function has deconfigured or...

Страница 698: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 307B This error code indicates that the memory repeat gard function has deconfigured or...

Страница 699: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 307D This error code indicates that the memory repeat gard function has deconfigured or...

Страница 700: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 308A This error code indicates that the memory repeat gard function has deconfigured or...

Страница 701: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 308C This error code indicates that the memory repeat gard function has deconfigured or...

Страница 702: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 308E This error code indicates that the memory repeat gard function has deconfigured or...

Страница 703: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 30C0 This error code indicates that the memory repeat gard function has deconfigured or...

Страница 704: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 30C3 This error code indicates that the memory repeat gard function has deconfigured or...

Страница 705: ...e or after the boot to the SMS menus go to step 2 2 Replace the memory book specified by the location code 4503 30C9 This error code indicates that the memory repeat gard function has deconfigured or...

Страница 706: ...in the service processor menus Look at the status of the books If any of the books have a status of manually deconfigured reconfigure the books and boot the system in a full system partition to the S...

Страница 707: ...2 to isolate the failing component 4504 302D Memory subsystem and processor subsystem tests detected fault in 32 GB memory book outer Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 to is...

Страница 708: ...em tests detected fault in 8 GB or 16 GB Capacity Upgrade on Demand CUoD inner memory book Go to MAP 1544 Inner L3 Module Problem Isolation on page 342 4504 30C1 Memory subsystem and processor subsyst...

Страница 709: ...MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4505 302C Memory subsystem and display alter tests detected fault in 32 GB memory book inner Go to MAP 1540 Problem...

Страница 710: ...L3 Module Problem Isolation on page 342 4505 30C3 Memory subsystem and processor subsystem tests detected fault in 32 GB or 64 GB CUoD inner memory book Go to MAP 1544 Inner L3 Module Problem Isolatio...

Страница 711: ...305A Memory subsystem and processor subsystem tests detected fault in 8 GB memory book inner Go to MAP 1544 Inner L3 Module Problem Isolation on page 342 4506 305B Memory subsystem and processor subs...

Страница 712: ...n page 344 4506 30CC Memory subsystem and processor subsystem tests detected fault in 32 GB or 64 GB CUoD outer memory book Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 4507 248B Memor...

Страница 713: ...cted fault in 16 GB outer memory book Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 4507 307A Memory subsystem and processor subsystem tests detected fault in 4 GB inner memory book Go...

Страница 714: ...Fault in L3 VPD card used with 1 5 GHz and 1 7 GHz MCMs Go to MAP 1548 Memory and Processor Problem Isolation on page 352 4508 25F1 Memory subsystem and other bus tests detected fault in L3 VPD card u...

Страница 715: ...to MAP 1544 Inner L3 Module Problem Isolation on page 342 45084 307E Memory subsystem and processor subsystem tests detected fault in 16 GB inner memory book Go to MAP 1544 Inner L3 Module Problem Is...

Страница 716: ...O subsystem DASD backplane at location specified in error code 4509 302A Memory subsystem and memory tests detected fault in 8 GB memory book inner Go to MAP 1540 Problem Isolation Procedures on page...

Страница 717: ...on page 344 4509 308E Memory subsystem and processor subsystem tests detected fault in 4 GB outer memory book Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 4509 30BD Memory subsystem an...

Страница 718: ...processor subsystem tests detected fault in 8 GB memory book inner Go to MAP 1544 Inner L3 Module Problem Isolation on page 342 450A 305B Memory subsystem and processor subsystem tests detected fault...

Страница 719: ...on on page 344 450B 248B Memory subsystem and wire tests detected fault in operator panel Operator panel Location U1 17 L1 450B 25C0 Memory subsystem and wire tests detected fault in system backplane...

Страница 720: ...lt in 4 GB inner memory book Go to MAP 1544 Inner L3 Module Problem Isolation on page 342 450B 307B Memory subsystem and processor subsystem tests detected fault in 8 GB inner memory book Go to MAP 15...

Страница 721: ...and IPL detected fault in L3 VPD card used with 1 3 GHz MCM Go to MAP 1548 Memory and Processor Problem Isolation on page 352 450C 25F9 Fault in L3 VPD card used with 1 5 GHz and 1 7 GHz MCMs Go to M...

Страница 722: ...to MAP 1544 Inner L3 Module Problem Isolation on page 342 450C 308A Memory subsystem and processor subsystem tests detected fault in 4 GB outer memory book Go to MAP 1545 Outer L3 Module Problem Isola...

Страница 723: ...de 450D 302A Memory subsystem and attention handler detected fault in 8 GB memory book inner Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 450D 302B Memory s...

Страница 724: ...Memory subsystem and processor subsystem tests detected fault in 4 GB outer memory book Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 450D 30BD Memory subsystem and processor subsystem...

Страница 725: ...Isolation Procedures on page 310 to isolate the failing component 450E 305A Memory subsystem and processor subsystem tests detected fault in 8 GB memory book inner Go to MAP 1544 Inner L3 Module Probl...

Страница 726: ...cted fault in 8 GB or 16 GB CUoD outer memory book Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 450E 30CC Memory subsystem and processor subsystem tests detected fault in 32 GB or 64 G...

Страница 727: ...d fault in 8 GB memory book outer Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 450F 305C Memory subsystem and error code generation logging detected fault in 4 GB inner memory book Go...

Страница 728: ...subsystem tests detected fault in 32 GB or 64 GB CUoD outer memory book Go to MAP 1545 Outer L3 Module Problem Isolation on page 344 4604 248B I O subsystem and processor subsystem tests detected faul...

Страница 729: ...RH021114 or later CUoD is not supported by the earlier firmware levels 2 Replace the CUoD capacity card location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 4604 527A CUoD...

Страница 730: ...CFF1 xxxx a configuration problem exists Ensure that the number of MCMs is consistent with the number of I O books 2 Replace I O book 1 3 or 4 at location specified in error code 4605 28B0 I O subsyst...

Страница 731: ...and scan interface basic assurance tests detected fault in primary I O book Slot 0 Primary I O book Slot 0 Location U1 18 P1 H2 4606 273D I O subsystem and processor subsystem tests detected fault in...

Страница 732: ...ard location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 4607 248B I O subsystem and bus tests detected fault in operator panel Operator panel Location U1 17 L1 4607 25C0 I...

Страница 733: ...2 Replace the CUoD capacity card location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 4607 525F CUoD capacity card fault 1 Verify that the system firmware is RH021114 or l...

Страница 734: ...of I O books 2 Replace I O book 1 3 or 4 at location specified in error code 4608 2806 I O subsystem and processor subsystem tests detected fault in I O book 1 3 or 4 1 If word 13 is CFF1 xxxx a confi...

Страница 735: ...a configuration problem exists Ensure that the number of MCMs is consistent with the number of I O books 2 Replace I O book 1 3 or 4 at location specified in error code 4609 273C I O subsystem and mem...

Страница 736: ...not supported by the earlier firmware levels 2 Replace the CUoD capacity card location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 460A 248B I O subsystem and self tests de...

Страница 737: ...re levels 2 Replace the CUoD capacity card location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 460A 525F CUoD capacity card fault 1 Verify that the system firmware is RH02...

Страница 738: ...of I O books 2 Replace I O book 1 3 or 4 at location specified in error code 460B 2806 I O subsystem and processor subsystem tests detected fault in I O book 1 3 or 4 1 If word 13 is CFF1 xxxx a confi...

Страница 739: ...ration problem exists Ensure that the number of MCMs is consistent with the number of I O books 2 Replace I O book 1 3 or 4 at location specified in error code 460C 273C I O subsystem and IPL detected...

Страница 740: ...arlier firmware levels 2 Replace the CUoD capacity card location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 460D 248B I O subsystem and attention handler detected fault in...

Страница 741: ...2 Replace the CUoD capacity card location U1 18 P1 H2 2 then ask the customer to reenter the CUoD activation keys 460D 525F CUoD capacity card fault 1 Verify that the system firmware is RH021114 or la...

Страница 742: ...of I O books 2 Replace I O book 1 3 or 4 at location specified in error code 460E 2806 I O subsystem and processor subsystem tests detected fault in I O book 1 3 or 4 1 If word 13 is CFF1 xxxx a confi...

Страница 743: ...stem and error code generation logging detected fault in I O book 1 3 or 4 1 If word 13 is CFF1 xxxx a configuration problem exists Ensure that the number of MCMs is consistent with the number of I O...

Страница 744: ...oD activation keys 460F 525F CUoD capacity card fault 1 Verify that the system firmware is RH021114 or later CUoD is not supported by the earlier firmware levels 2 Replace the CUoD capacity card locat...

Страница 745: ...enus replace the processor MCM on which the deconfigured processor resides specified by the location code 2 4B23 25C7 The processor repeat gard function has deconfigured a processor Do the following 1...

Страница 746: ...menus replace the processor MCM on which the deconfigured processor resides specified by the location code 4B23 25CF The processor repeat gard function has deconfigured a processor Do the following 1...

Страница 747: ...menus replace the processor MCM on which the deconfigured processor resides specified by the location code 4B23 25D5 The processor repeat gard function has deconfigured a processor Do the following 1...

Страница 748: ...menus replace the processor MCM on which the deconfigured processor resides specified by the location code 4B23 25D8 The processor repeat gard function has deconfigured a processor Do the following 1...

Страница 749: ...menus replace the processor MCM on which the deconfigured processor resides specified by the location code 4B23 25E9 The processor repeat gard function has deconfigured a processor Do the following 1...

Страница 750: ...menus replace the processor MCM on which the deconfigured processor resides specified by the location code 4B23 526C The processor repeat gard function has deconfigured a processor Do the following 1...

Страница 751: ...service processor menus Look at the status of the processors If any of the processors have a status of manually deconfigured reconfigure the processor s and boot the system to the SMS menus Power down...

Страница 752: ...dures on page 310 to isolate the failing component 4B24 28B0 Processor subsystem detected fault in I O subsystem PCI backplane I O subsystem PCI backplane at location specified in error code 4B24 28B1...

Страница 753: ...in 4 way processor MCM Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B25 25E9 Processor subsystem detected fault in 8 way processor MCM Go to MAP 1540 Probl...

Страница 754: ...rocedures on page 310 to isolate the failing component 4B26 25D7 Fault in 4 way processor MCM detected Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B26 25D...

Страница 755: ...0 Problem Isolation Procedures on page 310 to isolate the failing component 4B27 25D5 Processor subsystem and bus tests detected fault in 8 way processor MCM with VPD card 8 16 or 24 way Go to MAP 154...

Страница 756: ...0 to isolate the failing component 4B28 25D3 Processor subsystem and other bus tests detected fault in 8 way processor MCM with VPD card Go to MAP 1540 Problem Isolation Procedures on page 310 to isol...

Страница 757: ...ailing component 4B29 25CF Processor subsystem detected fault in 8 way processor MCM Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B29 25D3 Processor subsys...

Страница 758: ...5C8 Processor subsystem and self test detected fault in 4 way processor MCM Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B2A 25CF Processor subsystem detec...

Страница 759: ...bsystem and wire test detected fault in 4 way processor MCM Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B2B 25C8 Processor subsystem and wire test detecte...

Страница 760: ...backplane Location U1 18 P1 4B2C 25C1 Processor subsystem and IPL detected fault in 1 0 GHz clock card Clock card Location U1 18 P1 X5 4B2C 25C7 Processor subsystem and IPL detected fault in 4 way pr...

Страница 761: ...310 to isolate the failing component 4B2D 25C0 Processor subsystem and attention handler detected fault in system backplane System backplane Location U1 18 P1 4B2D 25C1 Processor subsystem and attenti...

Страница 762: ...erator panel Location U1 17 L1 4B2E 258A Processor subsystem detected fault in 4 way processor MCM Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B2E 25C0 Pr...

Страница 763: ...Fault detected in 4 way or 8 way CUoD MCM Go to MAP 1540 Problem Isolation Procedures on page 310 to isolate the failing component 4B2F 248B Processor subsystem and error code generation logging dete...

Страница 764: ...ocedures on page 310 to isolate the failing component 4B2F 28B0 Processor subsystem and error code generation logging detected fault in I O subsystem PCI backplane I O subsystem PCI backplane at locat...

Страница 765: ...ce processor flash recovery Insert Diskette n Capacity Upgrade on Demand CUoD Messages Error Code Description Action Possible Failing FRU A100 C2AC Waiting for user to accept CUoD license agreement Us...

Страница 766: ...e processor firmware fault 1 Check for system firmware updates 2 Primary I O book Location U1 18 P1 H2 B006 1406 Service processor program error 1 Check for system firmware updates 2 Check for operati...

Страница 767: ...vice processor firmware update invalid Call second level of support B1xx 0013 An attempt was made to flash update the firmware from AIX using the wrong image for this system No flashing took place the...

Страница 768: ...y error did not occur during the slow boot replace the primary I O book location U1 18 P1 H2 B1xx 4603 Service processor firmware damaged 1 Reflash system firmware 2 Primary I O book Location U1 18 P1...

Страница 769: ...20 Modem configuration failure 1 Check modem configuration files 2 Check for system firmware updates 3 Modem and modem cable 4 Primary I O book Location U1 18 P1 H2 B1xx 4621 Modem disconnection failu...

Страница 770: ...by putting the UEPO switch into the OFF position Place the UEPO switch into the ON position Wait five minutes Use the HMC to power on the system Restart at least one partition The SPCN code update wi...

Страница 771: ...t 10 minutes after the system has reached the AIX prompt Examine the AIX error log for new B1xx 4633 errors with the word 13 values in bytes 68 and 69 in the error log entry If there are no B1xx 4633...

Страница 772: ...1 18 P1 C3 and U1 18 P1 H2 5 B1xx 4653 CPU GARD VPD on MCM 2 U1 18 P1 C4 and U1 18 P1 H2 4 B1xx 4654 CPU GARD VPD on MCM 3 U1 18 P1 C2 and U1 18 P1 H2 6 B1xx 4660 Memory subsystem failure cannot isola...

Страница 773: ...city card with the one for this system For detailed instructions on finding word 13 in the service processor error log entry and bytes 68 and 69 in the AIX error log entry refer to the action column f...

Страница 774: ...heckpoint immediately preceding B1xx 4691 If a location code displays with the error code or checkpoint replace the part at that location If changing that part does not fix the problem or no location...

Страница 775: ...to the service processor menu and select System Information Menu then select MCM L3 Interposer Plug Count Menu Find the index number that corresponds to the module that was just added or replaced and...

Страница 776: ...e right image for the system 1 Essure that the firmware update image is correct for the system type and model 2 Replace the update diskettes with a new set of firmware update diskettes B1FD 0016 Firmw...

Страница 777: ...tes of word 13 from the service processor error log entry 2200 Informational message Actions This is an informational message No action is required by the customer or service representative 2209 Infor...

Страница 778: ...ssage No action is required by the customer or service representative 9900 Memory allocation failure during firmware update Actions 1 Reset the system using the pin hole reset button on the operator p...

Страница 779: ...s later than the one that caused this error Apply if available 2 Call service support 9920 Error occurred during model upgrade from a pSeries 670 7040 model 671 to a pSeries 690 7040 model 681 Actions...

Страница 780: ...ror occurred in the capacity upgrade on demand CUoD firmware or hardware that was corrected No action is required by the customer or service representative C101 C103 C104 C109 C10B C10C C10D C10E C10F...

Страница 781: ...bytes after the error code are word 12 and the next four bytes are word 13 An example of the Linux extended data and finding words 11 12 and 13 is shown in MAP 1321 step 1321 28 and step 1321 29 in th...

Страница 782: ...ermanent activation code is entered v Word 16 value first 2 bytes 0100 v Word 17 value first 2 bytes The number of processors activated with this transaction v Word 17 value second 2 bytes The total n...

Страница 783: ...the processor on off CoD management screen on the HMC the number itself not the difference from the previous value v Word 17 value second 2 bytes The resulting number of processors This is the number...

Страница 784: ...rst 2 bytes The current value of the processor day counter v Word 18 value second 2 bytes The current value of the hours remaining in the current period counter Out of compliance due to the expiration...

Страница 785: ...HMC and the partitions ensure that the short host names are set up correctly according to the instructions in Using Network Adapters to Communicate with Partitions in the IBM Hardware Management Cons...

Страница 786: ...s error code is generated by the customer performing Problem Determination as described in the Eserver pSeries 690 User s Guide Type 102 keyboard M0KB D003 The system did not respond to a keyboard ent...

Страница 787: ...word13 A2C1C0FA word14 00000000 word15 00007701 word16 00000008 word17 00000000 word18 00000000 word19 00000000 20D00999 After a system crash has occurred verify if a hypervisor dump has been collect...

Страница 788: ...ten into the tmp directory named dumpMMDDYY where MM is the current month DD is the current day and YY is the current year Forward the tmp dumpMMDDYY file to service support If the following text disp...

Страница 789: ...tition Operating Considerations for Online and Standalone Diagnostics Note When possible run online diagnostics in service mode Online diagnostics perform additional functions compared to standalone d...

Страница 790: ...Operating Instruction panel displays and you are required to go through the DEFINE TERMINAL process again Online Diagnostics Modes of Operation Notes 1 When running online diagnostics on a partition i...

Страница 791: ...the boot hard disk do the following 1 From the HMC select Partition Manager 2 Right click on the mouse and select Open Terminal Window 3 From the Service Processor Menu on the VTERM select Option 2 S...

Страница 792: ...a directly attached keyboard or the number 1 on an ASCII terminal before the system attempts to boot again Concurrent Mode Running the online diagnostics in concurrent mode is started by entering diag...

Страница 793: ...ysis is done in maintenance mode when you select the Problem Determination option on the DIAGNOSTIC MODE SELECTION menu Use the shutdown m command to stop all activity on the AIX operating system and...

Страница 794: ...n I O slot basis If the CD ROM drive is moved from one partition to another all SCSI devices on the same SCSI adapter card which the CD ROM drive is attached must be moved to the same partition It is...

Страница 795: ...rvice mode from CD ROM do the following 1 Verify with the system administrator and users that all programs may be stopped including the AIX operating system get help if needed Stop all programs 2 Remo...

Страница 796: ...stering a client on the NIM server v Enabling a client to run diagnostics from the NIM server Documentation for the AIX operating system is available from the IBM Eserver pSeries Information Center at...

Страница 797: ...ng from the client system use the ping utility in the RIPL utility to verify that the client system can ping the NIM server Under the ping utility choose the network adapter that provides the attachme...

Страница 798: ...782 Eserver pSeries 690 Service Guide...

Страница 799: ...a surveillance failure Service Processor Menus The service processor menus are divided into the following groups v General user menu the user must know the general access password v Privileged user me...

Страница 800: ...ttings must be changed for system operation purposes It is strongly recommended that you use this service aid for backing up service processor settings to protect the usefulness of the service process...

Страница 801: ...AIX configuration codes from the previous system boot This information can be useful in diagnosing system faults Note If you are running one or more logical partitions enter the partition ID 0 15 to...

Страница 802: ...rom the main menu using option 6 Note The information under the Service Processor Firmware heading in the following Main Menu illustration is example information only Service Processor Firmware VERSIO...

Страница 803: ...ly Enabled 4 Start Talk Mode 5 OS Surveillance Setup Menu NOT supported in LPAR mode 6 Reset Service Processor 7 Reprogram Flash EPROM Menu 8 Serial Port Snoop Setup Menu NOT supported in LPAR mode 9...

Страница 804: ...ulting Menu None None Service processor MAIN MENU displays Set None Users with the password see the service processor MAIN MENU Users without password cannot log in Set Set Users see menus associated...

Страница 805: ...e set to Enabled or Disabled Surveillance Time Interval Can be set to any number from 2 through 255 Surveillance Delay Can be set to any number from 0 through 255 Refer to Service Processor System Mon...

Страница 806: ...he system uses the service processor reboot policy to restart Because pressing Enter after the reset string is not required make sure that the string is not common or trivial A mixed case string is re...

Страница 807: ...u 1 Scan Log Dump Policy Currently As Needed 2 Scan Log Dump Content Currently As Requested 3 Immediate Dump 98 Return to Previous Menu 0 2 Select from the following options As Requested 1 Optimum 2 C...

Страница 808: ...3 Reboot Restart Policy Setup Menu 4 Power On System 5 Power Off System 6 Enable Disable Fast System Boot Currently Enabled 7 Boot Mode Menu 98 Return to Previous Menu 99 Exit from Menus 0 v Enable Di...

Страница 809: ...rating system does to major system faults by reading the setting of the operating system parameter Automatically Restart Reboot After a System Crash This parameter might already be defined depending o...

Страница 810: ...Enabled selection is reset to Disabled The following describes each boot mode Boot to SMS Menu When this selection is enabled the system boots to the System Management Services SMS Menu Service Mode B...

Страница 811: ...played v Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators which may include service processor checkpoints IPL checkpoints or AIX configuration codes fro...

Страница 812: ...tem partition the system must be rebooted for the dynamic processor sparing operation to take place Note The memory affinity of the failing processor is not taken into account when the replacement pro...

Страница 813: ...documentation before configuring or deconfiguring a processor 2 The number of processors available to AIX can be determined by issuing the following command on the AIX command line bindprocessor q v...

Страница 814: ...lowing 1 Bring up failure 2 Run time non recoverable failure 3 Run time recoverable failure 4 Group integrity failure 5 Non repeat gardable error The resource may be reconfigured on the next boot An e...

Страница 815: ...bsystem Code Update via the Power Control Network Currently Enabled 8 Start Power Subsystem Code Update 98 Return to Previous Menu 0 Lamp Test for All Operator Panels Selecting this option tests the m...

Страница 816: ...20804 0000000000061102080b0006041000000006d0e3850000061103000000061109 02000006040200000006040200010006041000010006d0e38501000604100002 000000000006d0e385020006041000030006d0e3850300061580100000061540...

Страница 817: ...ystem s code update will be controlled by the system power control network code If this option is disabled the power subsystem s code update will be controlled by the HMC Enabling the update by the SP...

Страница 818: ...it Completed a0e00e09 Please wait spcn_rc 21 Updating DCA RHP a0e00e09 Please wait Completed a0e00e09 Please wait spcn_rc 21 Updating DCA RHP a0e00e09 Please wait Completed a0e00e09 Please wait spcn_r...

Страница 819: ...to return to the menu 0 4 If one of the devices is selected using the index number the present state of its LED will be displayed and you are given the option to toggle it as shown in the following s...

Страница 820: ...B1xx 4698 error code with a detail value of E10B or E10C will be posted in the service processor error log Notes 1 The plug count will be 0 for those positions in which L3 cache modules and MCMs have...

Страница 821: ...to the example menu The VPD port is shown as x y where x is in the range 3 6 and y is in the range 0 7 The listing of the VPD ports on the screen is used to determine the number of MCMs in the managed...

Страница 822: ...e default setting by using the performance mode setup menu The performance mode setup menu will be similar to the following Default Performance Mode Large Commercial System optimization 1 Current Perf...

Страница 823: ...uninitialized until set by the user The user can set the speed lower than or equal to the hardware capability but not higher If the hardware capability is 1000 Mbps the user can set the link speed to...

Страница 824: ...vice processor and system firmware menus and messages are displayed LANGUAGE SELECTION MENU 1 English 2 Francais 3 Deutsch 4 Italiano 5 Espanol 98 Return to Previous Menu 99 Exit from Menus 0 Note You...

Страница 825: ...3 Serial Port Speed Setup Menu 4 Telephone Number Setup Menu 5 Call Out Policy Setup Menu 6 Customer Account Setup Menu 7 Call Out Test NOT supported in LPAR mode 98 Return to Previous Menu 99 Exit fr...

Страница 826: ...l ports with modems make your selections one port at a time Modem Configuration Menu Port 1 Modem Configuration File Name Port 2 Modem Configuration File Name To make changes First select the port and...

Страница 827: ...NOT supported in LPAR mode 2 Serial Port 2 Call Out Currently Disabled NOT supported in LPAR mode 3 Serial Port 1 Call In Currently Disabled 4 Serial Port 2 Call In Currently Disabled 98 Return to Pre...

Страница 828: ...elephone Number Setup Menu Note These menus are available however the function of calling out to report a system failure is normally handled by the Service Focal Point application running on the HMC U...

Страница 829: ...umber for a numeric pager carried by someone who responds to problem calls from your server Contact your administration center representative for the correct telephone number to enter For test purpose...

Страница 830: ...ops at the first successful call out to one of the following numbers in the order listed 1 Service Center 2 Customer Administrative Center 3 Pager If call out policy is set to all the service processo...

Страница 831: ...eave this field unassigned v Customer RETAIN Login User ID and Customer RETAIN Login Password apply to a service function to which your service provider might have access Leave these fields unassigned...

Страница 832: ...he SYSTEM POWER CONTROL MENU When ac power is restored the system returns to the power state at the time ac loss occurred For example if the system was powered on when ac loss occurred it reboots rest...

Страница 833: ...ice Processor Reboot Restart Policy Setup Menu and the OS automatic restart settings see the operating system documentation If you are using the AIX operating system the menu item under SMIT for setti...

Страница 834: ...the relationship among the operating system and service processor restart controls in a full system partition OS Automatic reboot restart after crash setting Service processor to use OS Defined restar...

Страница 835: ...or will automatically enter recovery mode when power is applied to the system For more information on recovery mode go to Recovery Mode on page 824 To check the level of firmware that is currently on...

Страница 836: ...nation yy year mm month and dd day of the release If your system is running AIX the platform firmware level can be determined by either of the following methods v On the AIX command line by typing lsc...

Страница 837: ...bin then either of these commands depending on the name of the update file update_flash f tmp fwupdate RHyymmdd img or update_flash f tmp fwupdate 3Hyymmdd img Attention Do not overlook the periods i...

Страница 838: ...cess requests update diskettes as needed Refer to the detailed instructions that are provided with the latest image on CORE Updating System Firmware from the AIX Service Aids Attention This method is...

Страница 839: ...e authority have a hard disk If the required devices are not in the partition with service authority the customer or system admistrator must reassign the appropriate resources to it This requires rebo...

Страница 840: ...skette 1 A1FD 0002 Insert update diskette 2 A1FD 0003 Insert update diskette 3 A1FD 000n Insert update diskette n Notes 1 If the wrong diskette is inserted at any time or if the diskette is left in th...

Страница 841: ...MC s management applications To download corrective service on the HMC do the following 1 From the HMC interface in the Navigation area left side of the panel open the Software Maintenance folder 2 In...

Страница 842: ...talled on page 825 Then go to Step 4 2 From the HMC interface in the Navigation area left side of the panel open the Software Maintenance folder 3 In the Contents area right side of the panel double c...

Страница 843: ...match the number in the system 2 8 If the number of adapters does not equal the number of physical SNI ports in the system issue the following commands at the AIX command line where snix represents e...

Страница 844: ...bad If a processor or memory book is deconfigured the processor or memory book remains offline for subsequent reboots until it is replaced or repeat gard is disabled The repeat gard function also prov...

Страница 845: ...utomatically enabled during system power on It cannot be disabled by the user and the surveillance interval and surveillance delay cannot be changed by the user If the service processor detects no hea...

Страница 846: ...meout v Surveillance delay The length of time to wait from the time the operating system is started to when the first heartbeat is expected Surveillance does not take effect until the next time the op...

Страница 847: ...Enable call out for the serial port where the modem is connected v Enter the modem configuration file name v Set up site specific parameters phone numbers for call out call out policy number of call o...

Страница 848: ...rt 3 S3 Remote attachment through a modem is supported on serial port 1 S1 and serial port 2 S2 System Configuration The following describes the configuration for console mirroring v Service processor...

Страница 849: ...C which is also referred to as Greenwich mean time GMT Operating system error logs have additional information available and can time stamp with local time Entering an error number provides nine words...

Страница 850: ...gress Indicator Log B0FF 0539 17 0538 17 0539 17 0538 17 0539 17 0581 0538 17 0539 12 0538 12 0539 0821 01 K1 00 0539 0728 01 R1 00 00 0539 0664 40 60 00 1 0 0539 0777 U1 5 P1 I14 E1 0539 0742 U1 5 P1...

Страница 851: ...ocessor if the managed system is powered on and running shut down all partitions or the full system partition This action causes the system to shut down and the system power is turned off To reset the...

Страница 852: ...s are completed The pre standby phase components are v Service Processor Initialization service processor performs any necessary hardware and software initialization v Service Processor POST service p...

Страница 853: ...e on the HMC graphical user interface Bring Up Phase On a system that is powered on to full system partition this phase is entered upon power on and exited upon loading of the operating system On a sy...

Страница 854: ...issued by the system processor v Run Time Surveillance not supported on partitioned systems If the device driver is installed and surveillance enabled the service processor monitors the system heartbe...

Страница 855: ...full system partition restart the system 2 For a partitioned system watch the virtual terminal window on the HMC For a full system partition watch the firmware console 3 Look for the POST indicators...

Страница 856: ...he uppercase key that is shown on the screen For example m or M returns you to the main menu On each menu screen you are given the option of choosing a menu item and pressing Enter if applicable or se...

Страница 857: ...boot your system If you previously had set a privileged access password and want to remove it select Remove Privileged Access Password View Error Log Use this option to view or clear your system s er...

Страница 858: ...er is selected the Network Parameters menu displays Network Parameters 10 100 Mbps Ethernet PCI Adapter II U1 9 P1 I4 E1 1 IP Parameters 2 Adapter Parameters 3 Ping Test Navigation keys M return to ma...

Страница 859: ...n to previous screen X eXit System Management Services Type the number of the menu item and press Enter or Select a Navigation key _ Selecting the Speed Duplex option allows you to set the interface s...

Страница 860: ...ion is selected the same series of screens will take you through setting up the IP parameters and the adapter configuration before attempting the ping test Notes 1 Once the ping test is initiated it m...

Страница 861: ...ices Allows you to set the boot list Multiboot Startup Toggles the multiboot startup flag which controls whether the multiboot menu is invoked automatically on startup If Select Install or Boot a Devi...

Страница 862: ...ype the number of the menu item and press Enter or Select a Navigation key _ The appropriate device can then be selected for this boot or installation When a device is selected for installing the oper...

Страница 863: ...to view and change the customized boot list which is the sequence of devices read at startup Configure Boot Device Order 1 Select 1st Boot Device 2 Select 2nd Boot Device 3 Select 3rd Boot Device 4 Se...

Страница 864: ...tat are attached to it An example of this menu for the first adapter in the previous example is as follows Select Device Device Current Device Number Position Name 1 1 SCSI 18 GB Harddisk loc U1 9 P1...

Страница 865: ...ys M return to main menu ESC key return to previous screen X eXit System Management Services Type the number of the menu item and press Enter or Select a Navigation key _ The Set Boot Sequence option...

Страница 866: ...talled 2 CD ROM drive if installed 3 Tape drive if installed 4 Hard disk drive if installed 5 Network adapter Multiboot Startup Multiboot Startup toggles the multiboot startup flag which controls whet...

Страница 867: ...Blanks 877 Capacitor Books and Blanks 878 MCM Module Processor and Pass Through Modules 879 L3 Cache Modules 898 Capacity Upgrade on Demand CUoD VPD Module 918 VPD Card 920 System Clock Card 921 Alum...

Страница 868: ...Media Subsystem Internal Cables 1021 p690 Cable Installation and Management 1022 852 Eserver pSeries 690 Service Guide...

Страница 869: ...han one power supply cord To reduce the risk of electrical shock disconnect two power supply cords before servicing C21 Handling Static Sensitive Devices Attention Disk drives tape drives and CD ROM d...

Страница 870: ...rom the processor subsystem an I O subsystem or switch subsystem using the HMC as described below The HMC user interface provides a power off function to turn off the power to an individual subsystem...

Страница 871: ...shut down and power off The F flag shuts down the system without warning system users Check with the system administrator before using this command If you cannot use this method you can power off the...

Страница 872: ...Tasks located in the IBM Hardware Management Console for pSeries Installation and Operations Guide Attention If a High Performance Switch is present in the frame using the UEPO switch to remove power...

Страница 873: ...bles are connected the HMC graphical user interface provides a power on function to turn on the power to the system The power button on the media subsystem operator panel can be pushed to initialize t...

Страница 874: ...s DCAs can be replaced with power on follow the appropriate removal and replacement procedures Bulk Power Enclosure Yes One Bulk Power Enclosure can be replaced with the system running follow the appr...

Страница 875: ...es AIX only Must be removed from the configuration and the partition must be booted afterwards to ensure correct operation Might require additional consideration or preparation by the customer for rep...

Страница 876: ...version is identified by FRU part number 44P1995 Order the older version of the BPR if you are not replacing all of the BPRs installed in the system and the firmware on the system is below firmware r...

Страница 877: ...pdate with a pSeries High Performance Switch Installed on page 825 to insure that the new BPR contains the correct code Bulk Power Controller BPC The BPC is located immediately above the top BPR Atten...

Страница 878: ...all cables to the BPC ensuring that the plug location and the cable label agree 4 Manually move any BPR power switches that are to the right OFF position to the left ON position 5 Move the UEPO bypass...

Страница 879: ...are labeled for plug location and then unplug the cables from the BPD 7 Loosen the left and right fasteners using the torque tool part number 6422789 Slide the unit out of the slot Replacement Attent...

Страница 880: ...per and lower fasteners using the torque tool part number 6422789 l Move the BPR release levers if necessary and slide the unit out of the slot Replacement 1 Ensure that the BPF fasteners are to the l...

Страница 881: ...s from the BPE BPRs BPCs BPDs and BPF 9 Remove the four mounting screws Note Do not remove the two screws at the bottom left as these fasten the cage rail to the frame 10 Slide the unit out of the fra...

Страница 882: ...e right 4 Ensure that the red switch on the EPO panel is in the ON position 5 Verify that all cables are labeled for plug location and then unplug the cables from the UEPO card assembly 6 Loosen but d...

Страница 883: ...re 6 Read all safety instructions before performing this operation Unpack the lift tool and follow assembly instructions included with the tool Inspect the tool for damage do not perform the removal p...

Страница 884: ...frame and lock it in place Release the pins on the extender arms and position them on both left and right side Arms must fit around the frame extenders and lock in place do not adjust the lift tool af...

Страница 885: ...ttached to the frame The label appears similar to the following P N 11P4914 Using this Label Whenever an MCM Passthrough module is added or replaced reseated during a repair action a sticker with the...

Страница 886: ...replaced Record the System Name and Bootlists From the Server and Partition Management screen on the HMC do the following 1 Record the managed system s name This is the name that appears in the first...

Страница 887: ...er above the main menu on the screen Record the firmware level Note If the firmware is RH020312 or earlier it is GA1 firmware If it is between RH020413 and RH021024 inclusive or 2Hyymmdd it is GA2 fir...

Страница 888: ...age For more information see Inspection 2 Unlatch the two blue handles on the replacement book 3 Taking care not to hit the connector against the CEC cage use both hands to carefully place the book on...

Страница 889: ...ror Does Not Display If the version mismatch error does not appear on the HMC the firmware level of the new primary I O book must still be determined Note You need a laptop computer and cable part num...

Страница 890: ...e aid restore them using the service aid after the AIX partition with service authority is booted Restore the Partition Data on the HMC Using the HMC bring the managed system up to the LPAR Ready stat...

Страница 891: ...mary I O book Before removing the primary I O book to access the battery follow the procedures titled Save the Service Processor Settings on page 870 and Record the System Name and Bootlists on page 8...

Страница 892: ...h to the ON position The service processor will come up to standby indicated by OK in the operator panel in the media drawer Perform these procedures in the order shown here 1 Set the I O Type on page...

Страница 893: ...umber 6422789 alternating between the fasteners until the unit can slide out of the slot 6 Grasp both sides of the DCA and pull it out of the drawer Replacement 1 Carefully slide the DCA into the slot...

Страница 894: ...book or blank and pull it out of the drawer Replacement 1 Carefully slide the capacitor book into the slot as far as possible the back edge of the top of the capacitor book is about 25 inch from the...

Страница 895: ...ime v Handle the devices carefully in order to prevent permanent damage Attention Before you remove or replace any MCM or L3 cache module stop read and understand this entire procedure MCM Module Proc...

Страница 896: ...on the MCM L3 Label Map on the system to confirm the number of times the target module has been unplugged If it has been unplugged three times order a new module Attention Each MCM must be returned to...

Страница 897: ...atsink only 2 Steel Alignment Rods 5 Captive Heatsink Bushing Screw 3 MCM with copper heatsink 6 Locking Cam 10 Ensure that the locking cams at the front of the MCM module are engaged with the module...

Страница 898: ...up position and hand tighten to hold the assembly in the up position 16 Hold the MCM module that you are removing with one hand Use an 8 mm socket wrench plastic backplane stiffener or 5 mm socket wre...

Страница 899: ...removed Continue doing the previous steps until all of the MCM processors you plan to remove have been removed 21 Using the new brush supplied with the new module follow the procedures described in t...

Страница 900: ...e an MCM module or pass through is installed the associated interposer must be inspected Inspect the MCM or pass through interposer using a magnifying glass part number 11P4747 If either of the follow...

Страница 901: ...aging part number 02P3750 and verify to see if an AA is labeled 3 If the base has an AA place the MCM or pass through module in the package base If the base does not have an AA place one sheet of thin...

Страница 902: ...7 GHz copper heatsink MCM factory installed with a 1 7 GHz aluminum heatsink MCM a Ensure that the stiffener located on the backplane is aluminum and not plastic b Insert the two steel alignment rods...

Страница 903: ...efore servicing another MCM 11 Remove the primary I O book see I O Books and I O Blanks on page 870 and replace the VPD card that was provided with the MCM module L3 CUoD 12 Replace the primary I O bo...

Страница 904: ...or a Short Circuit The following testing methods are available for use depending on your testing hardware and system requirements Use the following list to determine which of the testing methods you s...

Страница 905: ...18 P1 V8 No Meter Attached Wait 1 Minute to allow any charge to dissipate Select Meter to be used for this test Only Meters recorded in the Qualified Meters table are to be used The most accurate met...

Страница 906: ...MCM Installation Shorts Test Step 2 See the Fail Criteria value in Shorts Test Qualified Service Meters and Fail Criteria on page 916 890 Eserver pSeries 690 Service Guide...

Страница 907: ...re any faults detected Yes NO Return System to Customer Update the history Log on SFP Follow maintenance package to isolate fault If the problem persists contact support Follow the L3 cache module rep...

Страница 908: ...t number 44P2471 or later during MCM replacement Note This procedure is to be performed by trained personnel only Ensure the UEPO switch is in the Off position before performing these procedures MCM I...

Страница 909: ...MCM Installation Shorts Test Step 2 See the Fail Criteria value in Shorts Test Qualified Service Meters and Fail Criteria on page 916 Chapter 9 Removal and Replacement Procedures 893...

Страница 910: ...MCM Installation Shorts Test Step 3 See L3 Cache Modules on page 898 894 Eserver pSeries 690 Service Guide...

Страница 911: ...MCM Green LED MCM Amber LED L3 Green LED L3 Amber LED Battery Low Amber LED Action Forward to the MCM L3 PWR GND position Off On Off On Off 1 If Low Battery LED is on or if no LEDs are lit replace th...

Страница 912: ...tor book from the system If the LED states are not as shown in this table after the Capacitor book is disengaged the LGA ST is defective Replace the unit before proceeding h Place the toggle switch in...

Страница 913: ...the interposer for shorts b Replace the MCM or pass through module and repeat step 4 If the fail state persists replace the MCM or pass through Green L3 LED is lit This is a pass state No further act...

Страница 914: ...o determine how many times the module has been removed before New L3 cache modules are shipped with a new MCM L3 plug count adhesive replacement label When you install a new L3 cache module place the...

Страница 915: ...pull them away from the L3 cache module 7 Remove the sleeves from the posts 8 Use a disposable lint free cloth to clean the sleeves 9 Pull the L3 cache module straight back off the posts and place it...

Страница 916: ...Each time an L3 cache module is installed inspect the interposer before installation The associated interposer must be inspected using a magnifying glass The interposer is not acceptable and the modul...

Страница 917: ...the test tool during the L3 cache module replacement procedure to ensure that the L3 cache modules are installed without a short circuit If you install an L3 cache module and encounter a short circuit...

Страница 918: ...tighten the set screw in the center of the L3 cache module spring plates until the screw is seated Check the MCM L3 module short circuit test tool to ensure that short circuit was not created when the...

Страница 919: ...u completely before powering on the system Methods for Testing L3 Cache Modules for a Short Circuit The following testing methods are available for use depending on your testing hardware and system re...

Страница 920: ...own The System EPO Off Disengage All DCAs from CEC Backplane Install Test Card in DCA Location 6 U1 18 P1 V8 No Meter Attached Wait 1 Minute to allow any charge to dissipate Select Meter to be used fo...

Страница 921: ...ll the L3 cache module Has this L3 been removed reinstalled NO Yes C NO Connect Meter V to Test Card 1 9V L3 LGA Blue Jack Meter COM to Test Card either COMMON RET Black Jack Install another L3 cache...

Страница 922: ...L3 Cache Shorts Test Step 3 See Shorts Test Qualified Service Meters and Fail Criteria on page 916 906 Eserver pSeries 690 Service Guide...

Страница 923: ...L3 Cache Shorts Test Step 4 Chapter 9 Removal and Replacement Procedures 907...

Страница 924: ...L3 Cache Shorts Test Step 5 908 Eserver pSeries 690 Service Guide...

Страница 925: ...eter during L3 cache module replacement Note This procedure is to be performed by trained personnel only Ensure the UEPO switch is in the Off position before performing this procedure L3 Cache Shorts...

Страница 926: ...L3 Cache Shorts Test Step 2 910 Eserver pSeries 690 Service Guide...

Страница 927: ...L3 Cache Shorts Test Step 3 See Shorts Test Qualified Service Meters and Fail Criteria on page 916 Chapter 9 Removal and Replacement Procedures 911...

Страница 928: ...L3 Cache Shorts Test Step 4 912 Eserver pSeries 690 Service Guide...

Страница 929: ...L3 Cache Shorts Test Step 5 Chapter 9 Removal and Replacement Procedures 913...

Страница 930: ...M Green LED MCM Amber LED L3 Green LED L3 Amber LED Battery Low Amber LED Action Forward to the MCM L3 PWR GND position Off On Off On Off 1 If Low Battery LED is on or if no LEDs are lit replace the b...

Страница 931: ...system If the LED states are not as shown in this table after the Capacitor book is disengaged the LGA ST is defective Replace the unit before proceeding h Place the toggle switch into the L3 PWR PWR...

Страница 932: ...r action is required Amber MCM LED is lit This is a fail state There might be a short across the MCM voltage and ground Perform the Method 3 Testing MCMs and Pass Through Modules for a Short Circuit o...

Страница 933: ...s 0 20 0 50 Fluke 21 3 320 Ohms 0 20 0 50 Fluke 23 2 320 Ohms 0 20 0 50 Fluke 26 3 400 Ohms 0 20 0 50 Fluke 29 2 400 Ohms 0 20 0 50 Fluke 70 2 320 Ohms 0 20 0 50 Fluke 70 3 320 Ohms 0 20 0 50 Fluke 73...

Страница 934: ...customer is entitled to any processor activations proceed to step 9 v If the customer is not entitled to any processor activations service support will give you the zero activation code Complete step...

Страница 935: ...following options in the following order 1 Capacity Upgrade on Demand 2 Processor 3 Processor Activate The Activate CUoD Processors window displays 11 Type the 34 character activation code that servic...

Страница 936: ...ds are located in the primary I O book Removal 1 Remove the primary I O book see I O Books and I O Blanks on page 870 2 Use a T10 torx screw to remove the short cover near the connectors 3 Locate the...

Страница 937: ...tration 1 Processor Backplane 2 System Clock Card 4 Clean the system board as described at the start of this procedure Replacement Note Be sure to align the guide feature on the card with the guide fe...

Страница 938: ...rates 4 Remove the system clock card as described in System Clock Card on page 921 5 Remove the MCM modules as described in MCM Module Processor and Pass Through Modules on page 879 6 Remove all LE Mo...

Страница 939: ...Assembly 6 MCM pass through Module 3 Aluminum Backplane Stiffener 7 MCM with VPD Card Kit 4 MCM Alignment Rods 8 Aluminum Backplane Stiffener Retaining Screws quantity 8 Replacement To replace the al...

Страница 940: ...and the leveling pads must be engaged to prevent the frame from moving during the operation 1 Read all safety instructions before performing this operation Unpack the lift tool and follow assembly ins...

Страница 941: ...fit around the frame extenders and lock in place do not adjust the lift tool once these arms are locked in place Engage the lift tool brake Install wheel chocks on lift tool casters Note When you att...

Страница 942: ...power as described in Powering Off and Powering On the System on page 854 2 Remove the safety bar from the memory slot 3 Grasp the blue release latches located at the top and bottom of the memory book...

Страница 943: ...ller Removal Attention The fan controller weighs approximately 0 45 Kg 1 lb 1 Locate the fan controller to be replaced 2 Note the state of the fan controller s LEDs 3 Press the green Start Service but...

Страница 944: ...the enclosure opening and tighten the upper and lower fasteners 3 Replace the fan controller onto the face of the fan assembly 4 Plug all cables into their correct location in the DCA 5 Press the whi...

Страница 945: ...LED PCI Slot Power Status Definition On Off On No action The PCI slot power is on and the slot is operational Do not remove or replace adapters On Flashing On Identify The PCI slot power is on and th...

Страница 946: ...uggable See the PCI Adapter Placement Reference order number SA38 0538 When assembling inserting or removing a blindswap cassette verify that the foam T shaped EMC gasket strip is firmly attached to t...

Страница 947: ...on page 937 Note An adapter or a blank filler must be installed into the PCI adapter cassette before it is reinstalled in a processor subsystem or an I O subsystem The following illustration shows the...

Страница 948: ...le to the down position See the following illustration 1 Locking Bar 2 Handle Release Lever 3 Handle in the Down Position 4 Push in the locking bar until it clicks into the locked position See the fol...

Страница 949: ...by pulling on the adapter cassette pull tab Do not pull on the handle when removing the adapter cassette Notes a Pulling on the handle may reengage the adapter connector preventing the cassette from...

Страница 950: ...e sure that the adapter is held firmly on all four corners by the retaining arms and ratchet clips v Review the procedures beginning with PCI Adapter or Blank Filler Removal from a Snap Assembly Type...

Страница 951: ...ard 4 Hold the PCI adapter cassette at the PCI adapter slot so that the PCI adapter cassette is perpendicular to the slot and level with the slot opening 5 Align the bottom edge of the PCI cassette co...

Страница 952: ...er Cassette on page 931 When you have completed the PCI adapter cassette removal procedure return here 4 If you are installing another adapter in this slot follow the instructions given in Replacing a...

Страница 953: ...he slot from which you are removing the adapter 2 Ensure that any processes or applications that might use the adapter are stopped Note Removing a hot pluggable PCI adapter requires the system adminis...

Страница 954: ...adapter into the PCI adapter cassette See PCI Adapter or Blank Filler Removal from a Snap Assembly Type Cassette on page 951 19 With the replaced adapter installed into the PCI adapter cassette refer...

Страница 955: ...apter window displays 7 For adapter placement information see the PCI Adapter Placement Reference order number SA38 0538 Select an empty PCI slot for the adapter 8 Select the appropriate empty PCI slo...

Страница 956: ...t the top of the screen 15 If you do not have other adapters to install continue with the next step OR If you have other adapters to install press the F3 key to return to the PCI Hot Plug Manager menu...

Страница 957: ...rn to the procedure that directed you here For a description of the menu options see below PCI Hot Plug Manager Menu The following options are available from the PCI Hot Plug Manager menu Note For inf...

Страница 958: ...er selected source The add remove and replace functions return information to the user indicating whether the operation was successful If additional instructions are provided on the screen complete th...

Страница 959: ...pluggable adapters see Removing a Non Hot Pluggable PCI Adapter on page 936 2 Position the assembly on a flat surface with the tailstock to the left and the card connector toward you 3 Remove the thre...

Страница 960: ...Ethernet FC 2969 type 9U Ultra3 SCSI FC 6203 Type 4Y or 10 100 BaseT Ethernet FC 4962 Type AF use the additional clips listed below to help when you are seating the adapter during installation There a...

Страница 961: ...p 2 Top Front Clip 5 Adapter Cassette Bezel 3 Long Adapter 2 Rotate the bottom of the tailstock to fit in the front heel clip 3 To remove any slack in the fit use pliers or screwdriver to adjust the t...

Страница 962: ...hort card arms and middle spacer arm 6 Top Front Clip 3 Long Card Arm 7 Long Adapter 4 Short Card Arm Note Ensure the card arm is fully on the track and clears the end of the support arm of the linkag...

Страница 963: ...ustration 1 Short Card Arm Top Clip 6 Short Card Arm Bottom Clip 2 Short Card Arm 7 Short Adapter Card 3 Long Card Arm Top Clip 8 Bottom Front Clip 4 Long Card Arm 9 Adapter Cassette Bezel 5 Long Card...

Страница 964: ...Adapter Card Lower Corner 3 Front Bottom Clip 4 Adapter Cassette Bezel 7 Position the bezel fully onto the assembly by snapping the three small holes on bezel arm over the three small embossments on t...

Страница 965: ...hown in the following illustration 1 Retaining Screws 9 With the tailstock to the left on a flat surface position the cover over the linkage assembly 10 Tuck the top and bottom tabs at the left of the...

Страница 966: ...ion 1 5 4 3 2 13 Snap the tailstock clip onto the tailstock by rotating it onto the bracket while inside the bezel opening 14 Raise the lever to the horizontal extended position and snap the tailstock...

Страница 967: ...embly before it is reinstalled in a system unit or an I O drawer Determine the slot of the system or I O drawer in which you plan to install or remove an adapter and refer to the procedures for removi...

Страница 968: ...emove the bushing lock pin from the bushing The bushing lock pin can be removed by pulling it out of the bushing with your fingernails 1 Bushing 2 Bushing Lock Pin 1 Bushing Lock Pin 952 Eserver pSeri...

Страница 969: ...by pulling it out of the PCI adapter cassette assembly with your fingernails 1 Bushing 4 Turn over the PCI adapter cassette assembly so that the top is facing away from you 1 Top of Adapter 2 Handle C...

Страница 970: ...assette 2 Bezel 3 Plastic Latch Fingers b Using one hand pinch the plastic latch fingers and with your other hand carefully lift the top part of the bezel extension out until the tabs clear the slots...

Страница 971: ...wn in the following illustration This action allows the bezel to be removed 1 Bezel Extension 2 Plastic Cover Latch in Bezel Hook d On the opposite side of the cassette cover side push the cover latch...

Страница 972: ...ezel off You might have to work from both sides to loosen the bezel assembly from the cassette assembly When the bezel is free slide it completely off the cassette assembly and set it aside 1 Bezel Ex...

Страница 973: ...can use enough force to pull the cover off the PCI adapter cassette assembly 1 Left End of the Cassette 2 Cassette Cover b Lift the cover off the assembly and set it aside c Depress the handle releas...

Страница 974: ...kage assembly as shipped from the manufacturer there are two adapter arms One adapter arm is used with short adapters short adapter arm and the other adapter arm is used with long adapters long adapte...

Страница 975: ...the slotted tab to release the end of the blank filler Note If you plan to install a short adapter leave the long adapter arm on the cassette linkage assembly If you plan to install a long adapter rem...

Страница 976: ...illustration 2 1 3 4 5 3 1 Short PCI Adapter Card 2 Short Adapter Arm 3 Middle Spacer Arm 4 Long Adapter Arm 5 Long PCI Adapter Card 960 Eserver pSeries 690 Service Guide...

Страница 977: ...Store the adapter or blank filler in a safe place 1 2 3 1 Cassette Linkage Assembly 2 Bottom of Tailstock 3 Handle 3 The removal procedure for the PCI adapter cassette assembly is complete To install...

Страница 978: ...3 Bottom of Tailstock 2 Adapter 4 Handle 3 The removal procedure for the PCI adapter cassette assembly is complete To install a new adapter or blank filler in the cassette go to Installing a New Hot P...

Страница 979: ...of you Position the cassette so that the handle is in the raised up position and on the left with the top of the linkage facing away from you Note Your PCI Adapter Cassette Assembly linkage might not...

Страница 980: ...676 2975 10 100 1000 Base T Ethernet PCI Adapter 44P2676 4962 10 100 Mbps Ethernet PCI Adapter II 44P0321 5700 IBM Gigabit Ethernet SX PCI X Adapter 53P5450 5701 IBM 10 100 1000 Base TX Ethernet PCI X...

Страница 981: ...he adapter from its protective packaging and if present remove the plastic extension handle from the end of the adapter b Place the adapter or a blank filler over the cassette with the upper left corn...

Страница 982: ...o determine if it is long enough to fall into the long area of the cassette linkage assembly Ensure that the corner on the left end of the adapter is still aligned into the top adapter retaining clip...

Страница 983: ...osition the cassette linkage assembly will extend down beyond the cassette top If you are installing a short adapter or blank filler go to Short Adapter or Blank Filler Installation If you are install...

Страница 984: ...o that the upper left corner of the adapter engages the adjustable top adapter retaining clip as shown in the following illustration 4 3 1 2 1 Cassette Linkage Assembly 2 Bottom of Tailstock 3 Retaini...

Страница 985: ...adjustable top adapter retaining clip Note If the adapter is not a full height adapter you must slide the adjustable top adapter retaining clip downward until the lower edge of the adapter is seated...

Страница 986: ...ining arm has been removed from the cassette linkage rail install the short adapter retaining arm and then slide the arm until it contacts the adapter or blank filler as shown in the following illustr...

Страница 987: ...illustration 1 1 Short Adapter Top Retaining Clip 5 Use the lower short adapter arm clip to engage and hold the bottom of the adapter Note It might be necessary to apply pressure to engage and hold t...

Страница 988: ...wn the adjustable top adapter retaining clip on the retaining arm Ensure that the bottom edge of the adapter is held by the lower part of the adapter retaining arm 1 Adjustable Top Adapter Retaining C...

Страница 989: ...blank filler moves up into the cassette assembly 2 1 1 Handle Release Lever 2 Lock Ensure that the right end of the cassette linkage rail moves up into the cassette linkage assembly as shown in the f...

Страница 990: ...8 Position the adapter and cassette assembly with the handle on the left in the down position and the top facing away from you 2 1 1 Top of Cassette 2 Handle 974 Eserver pSeries 690 Service Guide...

Страница 991: ...e cassette cover on the cassette assembly as shown in the following illustration Slide the cover toward the handle until the hole in the cover aligns with the hole in the cassette assembly 2 1 1 Handl...

Страница 992: ...re a Carefully slide the bezel onto the cassette assembly 1 1 Bezel b Align and insert the cover arm latch in the hooked notch in the bezel 1 2 1 PCI Adapter Pull Tab 2 Hooked Notch in the Bezel for t...

Страница 993: ...assette linkage assembly until the tab on the top of the bezel is seated in the recess of the cassette assembly 1 2 3 4 1 Recess 3 Tab 2 Groove 4 Bezel Assembly d Insert the two tabs on the bezel exte...

Страница 994: ...e the three pins in the holes in the arm The bezel tab should be seated as shown in the following illustration 1 1 1 1 Pin b Ensure that the cover arm latch is completely pressed into the hooked notch...

Страница 995: ...ck the cover latch to ensure that it is holding the bezel to the cover as shown 1 1 Cover Latch 12 Ensure the holes are aligned and insert the bushing lock pin into the bushing as shown 1 Bushing 2 Bu...

Страница 996: ...n the cassette 1 1 Location of the Installed Bushing and Bushing Lock Pin 13 Insert the bushing lock pin into the hole in the bushing and push it in until it seats as shown in the following illustrati...

Страница 997: ...it locks into the up position the blank filler or adapter moves downward 1 Handle Release Lever 2 Locking Bar 15 To install the metal EMC shield on the adapter bracket grasp the EMC shield as shown in...

Страница 998: ...he top of the cassette 1 2 1 Metal EMC Shield b The metal EMC shield has clips that slide over the top of the tailstock Ensure that these clips are holding the metal EMC shield to the tailstock 1 1 To...

Страница 999: ...determine if the adapter you are installing is hot swappable If the adapter is hot swappable move the slider on the color indicator to allow the orange color to be visible If the adapter is not hot sw...

Страница 1000: ...onto the cassette linkage as shown in the following illustration If there is an embossed line on the face of the top rail align the middle spacer arm as shown in the following illustration If there is...

Страница 1001: ...ner of the adapter engages the top adjustable adapter retaining clip as shown in the following illustration 5 4 2 3 1 1 Top Adapter Retaining Clip 3 Adapter 2 Cassette Linkage Assembly 4 Bottom of Tai...

Страница 1002: ...d into the top adjustable adapter retaining clip Note If the adapter is not a full height adapter slide the top adjustable adapter retaining clip downward until the lower edge of the adapter is seated...

Страница 1003: ...nto the cassette linkage rail as shown in the following illustration and slide the arm toward the adapter 1 2 3 1 Cassette Linkage Assembly 3 Top Adapter Retaining Clip 2 Adapter Retaining Arm Chapter...

Страница 1004: ...s shown in the following illustration 1 Top Adjustable Retaining Clip 7 Ensure that the bottom edge of the adapter is held by the groove in the lower part of the adapter retaining arm 1 2 1 Top Adjust...

Страница 1005: ...a middle spacer arm ensure that the adapter retaining clip is seated around the top edge of the adapter 10 Depress the handle release lever on the handle Rotate the adapter handle until it is in the d...

Страница 1006: ...cassette linkage assembly as shown 1 1 Right End of Cassette Linkage 11 Position the adapter and cassette assembly with the handle on the left in the down position and the top facing away from you 1...

Страница 1007: ...ng the cassette cover on the cassette assembly as shown Slide the cover toward the handle until the hole in the cover aligns with the hole in the cassette assembly 2 1 1 Handle 2 Hole Aligned in the C...

Страница 1008: ...wing procedure a Carefully slide the bezel onto the cassette assembly 1 1 Bezel b Align and insert the cover arm latch in the hooked notch in the bezel 1 2 1 PCI Adapter Pull Tab 2 Hooked Notch in the...

Страница 1009: ...onto the cassette linkage assembly until the tab on the top of the bezel is seated in the recess of the cassette assembly 1 2 3 4 1 Recess 3 Tab 2 Grooves 4 Bezel d Insert the two tabs on the bezel ex...

Страница 1010: ...see the pins in the holes in the arm The bezel tab is seated as shown in the following illustration 1 1 1 1 Pins b Ensure that the cover arm latch is completely pressed into the hooked notch on the be...

Страница 1011: ...latch to ensure that it is holding the bezel to the cover as shown 1 1 Cover Latch 15 Position the adapter with the cover side facing up Ensure that the holes are aligned and insert the bushing as sho...

Страница 1012: ...ng 2 Bushing Lock Pin 16 Insert the bushing lock pin into the hole in the bushing Push on the pin until it seats 1 1 Location of the Installed Bushing and Bushing Lock Pin 996 Eserver pSeries 690 Serv...

Страница 1013: ...linkage until it locks into the up position the blank filler or adapter moves downward 1 Handle 2 Locking Bar 18 To install the metal EMC shield on the adapter bracket grasp the metal EMC shield as s...

Страница 1014: ...a Ensure that the shield slides up inside the top of the cassette 1 2 1 Metal EMC Shield 2 Adapter Bracket 998 Eserver pSeries 690 Service Guide...

Страница 1015: ...le and rotate the adapter handle until the handle is in the down position adapter or blank filler moves up into the cassette assembly 1 1 Handle 20 Using your system documentation determine if the ada...

Страница 1016: ...olor is visible 1 2 1 Orange indicates Hot Swappable 2 Blue indicates Not Hot Swappable 21 The adapter is ready to be installed into a system or an I O drawer For more information refer to your system...

Страница 1017: ...e assembly straight on with the PCI slots 4 Place the double wide blind swap cassette assembly with the lower leading corner between installed single wide cassettes 5 Slide the cassette partially into...

Страница 1018: ...pon which the adapter Xilinx upgrade is to be performed 2 Enter usr lpp ssp bin Efence XX where XX is equal to the node_number of the SP attached server or logical partition RESPONSE All nodes success...

Страница 1019: ...css_cdn Note This will kill the fault_service_Worm_RTG_SP process on the server or logical partition 10 usr lpp ssp css ucfgcor l css0 or css1 11 Determine if the SP Switch2 PCI Attachment Adapter css...

Страница 1020: ...ts subsystem was requested to stop 5 Type stopsrc s hags The node returns 0513 044 The hags subsystem was requested to stop 6 Type usr lpp ssp css css_cdn This will kill the worm running on object nod...

Страница 1021: ...2 Disconnect all cables from the RIO riser card 3 Remove the I O subsystem backplane as described in I O Subsystem I O Backplane Assembly on page 1008 4 Remove the two screws that attach the RIO riser...

Страница 1022: ...emoved you do not have to power off the system Do not attempt to replace two DCAs at once or to move DCAs from one I O drawer to another to troubleshoot a problem The machine type serial number will b...

Страница 1023: ...ngaged 1 DCA Captive Thumbscrew quantity 2 2a Stop Mechanism disengaged 2 Stop Mechanism engaged 3 Distributed Converter Assembly DCA 2 Carefully slide the DCA into the slot as far as possible the bac...

Страница 1024: ...the System on page 854 2 Disconnect and label all cables from the adapters on the affected I O backplane 3 Remove and label adapters See PCI Adapters on page 930 4 Remove the two screws securing the I...

Страница 1025: ...ottom of the backplane Align the backplane with the connector 3 Continue to slide the backplane in slowly until it makes contact with the connector 4 Upon contact insert the insertion tool part number...

Страница 1026: ...ervice Aids chapter in the RS 6000 and Eserver pSeries Diagnostic Information for Multiple Bus Systems order number SA38 0509 Use the SCSI Hot Swap Manager Task to prepare to remove and replace a SCSI...

Страница 1027: ...5 With the handle to the bottom insert the assembly into the appropriate slot 6 Slide the assembly forward until you feel some resistance Verify that the spring on the top is contacting the edge of t...

Страница 1028: ...shown in the following illustration 1 DASD 4 Pack Assembly 4 Cover 2 I O Subsystem Chassis 5 Disk Drive Assembly 3 EMC Filler Shield 6 DASD Filler 6 Remove two M4x0 7 screws at the lower inside front...

Страница 1029: ...f the I O subsystem A door automatically closes when the fan is removed preventing loss of airflow while the fan is out of the enclosure 1 2 3 1 DCA DCA 1 shown 2 I O Subsystem Chassis 3 Fan Fan 4 sho...

Страница 1030: ...or 4 pack filler assemblies as described in the removal section of I O Subsystem DASD 4 Pack on page 1012 10 Remove all DCA units as described in the removal section of I O Subsystem Distributed Conve...

Страница 1031: ...4 Pack Filler 8 DCA 4 DASD Filler 9 Half I O drawer filler plate 5 Front Cover Rear 1 PCI I O Subsystem Chassis 3 Blind swap cassette or PCI filler with no adapter 2 RIO Riser Card part of the I O sub...

Страница 1032: ...gently push the I O subsystem chassis toward the frame from the front of the system Adjust the height of the lift plate as needed After the I O subsystem is installed in the frame retract the extende...

Страница 1033: ...acles C25 C26 Removal 1 Ensure that the SCSI drive is in idle mode the activity light remains off 2 Loosen the thumbscrew that holds the SCSI drive assembly in the subsystem the top screw is for the d...

Страница 1034: ...ttention When performing the next two steps always disconnect the power cable before disconnecting the diskette signal cable 4 Disconnect the power cable from the rear of the drive assembly 5 Disconne...

Страница 1035: ...hassis 4 Note the locations and disconnect the cables from the operator panel and then remove the operator panel as shown in the following illustration Replacement 1 Remove the VPD module from the old...

Страница 1036: ...subsystem chassis to the rack 2 SCSI SCSI 3 1 4 5 Carefully pull the chassis out of the front of the rack Replacement Replace in reverse order If the new media drawer contains a new operator panel re...

Страница 1037: ...e following illustration 5 Loosen the four captive screws one for each SCSI drive bay to free the two truss brackets 6 Remove the cover 7 Release the ties that hold the affected cable If ties must be...

Страница 1038: ...f v Minimize the possibility of pin damage to the SNI ports v Form consistent cable groups v Maintain efficient cooling A high level workflow for cable installation is as follows 1 Install the frame 2...

Страница 1039: ...if not a Remove the shipping bracket from the rear of the frame b Install the stiffener into the rear cutout on the base of the frame c Attach the cable management bracket tailgate to the stiffener d...

Страница 1040: ...erly cabled frame Before starting this part of the procedure v Verify that all HMC Ethernet I O and HPS cables if present are inside the tailgate v Cables are clamped into the tailgate from left to ri...

Страница 1041: ...n the side of the frame c Wire tie any I O cables into a bundle running down the side of the frame 3 If HPS cables are present without plugging the switch cables into the SNI ports take the switch cab...

Страница 1042: ...slots 6 and 5 Switch cables to frame slots 4 and 3 Switch cables to frame slot 2 Switch cables to frame slot 1 Switch cables to frame slots 8 and 7 Switch cables to frame slots 6 and 5 Switch cables...

Страница 1043: ...rocessor Subsystem Chassis 7040 Model 681 v I O Subsystem Chassis 7040 Model 61D If any of the these FRUs are replaced as a result of a repair action service representatives are required to order a du...

Страница 1044: ...1R Rack Subsystem The rack subsystem consists of the rack power subsystem and the integrated battery feature 1 7 9 5 3 2 8 10 6 4 11 Integrated Battery Feature not pictured 1028 Eserver pSeries 690 Se...

Страница 1045: ...ergency Power Off UEPO Switch 5 44P1958 2 Bulk Power Enclosure BPE 6 44P1959 4 Bulk Power Distribution BPD 7 11P3645 2 Bulk Power Controller BPC 11P1597 Y Cable CSP 8 44P1995 6 Bulk Power Regulator BP...

Страница 1046: ...7040 Model 681 Processor Subsystem Front This processor subsystem front view consists of the processor chassis memory books fans and filters 3 2 1 4 1030 Eserver pSeries 690 Service Guide...

Страница 1047: ...ssor subsystem chassis with backplane 2 11P2935 1 to 8 Memory book retainer See 7040 Model 681 Processor Subsystem Front on page 1032 for Memory books part numbers 3 31L7627 4 Fan Controller MDA 07H53...

Страница 1048: ...7040 Model 681 Processor Subsystem Front This processor subsystem front view consists of the memory books MCM and L3 modules 1032 Eserver pSeries 690 Service Guide...

Страница 1049: ...6 500 MHz L3 Cache kit Includes v PN 00P5159 VPD Card v PN 04N6923 Pad Cleaning Brush v PN 11P4055 Label 00P6258 25E7 600 MHz L3 Cache kit Includes v PN 00P4355 VPD Card v PN 04N6923 Pad Cleaning Brus...

Страница 1050: ...6D Up to 3 CUoD 1 3 GHz Processor MCM Includes v MCM Module and VPD Smart Card CCIN 527A v PN 04N6923 Brush v PN 11P3876 Screw v PN 11P4055 Label 80P3442 528B CUoD 1 3 GHz MCM and VPD smart chip card...

Страница 1051: ...r 64 GB Memory Book Inner 64 GB Memory Book Outer 128 GB Memory Book Inner 128 GB Memory Book Outer 53P4242 53P4273 53P4247 53P4278 53P4252 53P4283 53P4259 53P4290 53P4266 53P4297 307A 308A 307B 308B...

Страница 1052: ...del 681 Processor Subsystem Rear This processor subsystem rear view consists of the RIO books DCAs and capacitor books MCM and L3 modules as well as the media subsystem 1036 Eserver pSeries 690 Servic...

Страница 1053: ...mbly DCA3 P00 11P1548 1 Cable assembly DCA3 P01 Attention DCA PN 11P4741 can be plugged into U1 18 P1 V4 DCA3 location 6 44P3024 1 Distributed converter assembly DCA4 11P1549 1 Cable assembly DCA4 P00...

Страница 1054: ...he HMC 31L7196 1 9 25 pin serial cable connects the managed system primary I O book to HMC async adapter 11 53P1573 2738 1 Third I O book without RIO 2 ports 53P4554 2806 1 Third I O book with RIO 2 p...

Страница 1055: ...7040 Model 681 Media Subsystem 1 2 3 4 5 6 7 8 9 10 Chapter 10 Parts Information 1039...

Страница 1056: ...rom J01 to rear drives J03 to front drives Cable Tie 8 11P4214 5420242 2 Media Device Power Cables J00 to rear drives J02 to front drives Cable Tie 9 See Note 1 Optional Media Device SCSI Drive 10 See...

Страница 1057: ...Power and SCSI Cables to the Media Subsystem 1 2 3 5 4 6 Chapter 10 Parts Information 1041...

Страница 1058: ...le Connecting the Diskette Drive to the Media Subsystem 3 11P2352 1 Power Cable for Media Subsystem Front Components 4 11P4303 1 SCSI Cable for Media Subsystem Rear Components 5 11P4303 1 SCSI Cable f...

Страница 1059: ...s 07H5247 2 Frame Rail 2 11P4624 1 to 4 Fan assembly 3 44P1277 1 to 4 DASD 4 Pack Filler 4 11P3662 Up to 15 DASD Filler 5 44P0189 1 Front Cover 6 See Note 1 to 16 SCSI DASD Disk Drives 7 11P4855 11P24...

Страница 1060: ...44P1390 As needed Blind swap cassette for two adapter wide PCI adapter 44P3320 As needed Blind swap cassette for Gigabit Ethernet PCI adapter 5 44P0323 44P0324 44P0321 44P0406 As needed Adapter clip u...

Страница 1061: ...Power Cabling Chapter 10 Parts Information 1045...

Страница 1062: ...1 A35 BPD1 P06 to DCA 6 P01 Red with white stripe 14b 1 A35 BPD1 P06 to DCA 6 P00 Red 15 to 17 11P4734 1 I OB9 P00 to Media P02 16 to 18 11P4735 1 I OB9 P01 to Media P00 19 20 21 22 NA B35 BPDx P0x t...

Страница 1063: ...O Subsystem 3 power cable DCA2 P01 11P4501 1 I O Subsystem 3 power cable DCA2 P00 11P4502 1 I O Subsystem 4 power cable primary rack DCA1 P01 11P4503 1 I O Subsystem 4 power cable primary rack DCA1 P0...

Страница 1064: ...Index Number FRU Part Number Units Per Assembly Description 44P0197 1 I O Subsystem 8 power cable DCA2 P00 1048 Eserver pSeries 690 Service Guide...

Страница 1065: ...eyboards and Mouse Index Number FRU Part Number Units Per Assembly Description 1 24P0440 1 Keyboard 101 US English ID 103P USB 2 09N5532 1 Three Button Mouse USB 8841 Chapter 10 Parts Information 1049...

Страница 1066: ...US Canada Japan 30 AMP 480 V ac 1 11P0367 2 Line Power Cord US Canada Japan 60 AMP 240 V ac 1 11P0914 2 Line Power Cord US Chicago 30 AMP 480 V ac 1 11P0365 2 Line Power Cord US Chicago 60 AMP 240 V...

Страница 1067: ...11 11P3990 1 Door key 12 44P0182 1 DASD service tool 13 11P4914 1 MCM L3 Pass through plug location map tri fold chart should be installed in the primary rack 14 11P4055 NA Plug count adhesive replace...

Страница 1068: ...g procedure Along with the cleaning procedure you should order the following v Fiber Optic Cleaning Kit 46G6844 v Extra Alcohol Saturated Pads 9900679 The kits can be ordered through Mechanicsburg The...

Страница 1069: ...and location codes were NOT reported then call support 652 89x The CEC or SPCN reported a non critical error Action Schedule deferred maintenance Refer to the entry MAP in this system unit s system s...

Страница 1070: ...ory bus switch internal error Action Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A02 08x Description Memory time out error Action Use MAP 1230 Linux Platform Error Problem Resolut...

Страница 1071: ...12x Description Error on System bus Action Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A03 13x Description I O Expansion bus parity error Action Use MAP 1230 Linux Platform Error...

Страница 1072: ...Description System shutdown due to FRU that has failed Action Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A05 14x Description System shutdown due to power fault with an unspecifie...

Страница 1073: ...Processor error accessing Operator Panel Action Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A0D 11x Description Service Processor error accessing Power Controller Action Use MAP...

Страница 1074: ...Problem Resolution on page 165 A0D 38x Description Hardware Scan or Initialization Error Action Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A0D 39x Description Chip ID Verificati...

Страница 1075: ...s been deconfigured and is no longer in use due to a trend toward an unrecoverable error Action The system is operating in a degraded mode Schedule maintenance To repair use MAP 1230 Linux Platform Er...

Страница 1076: ...A12 01x Description A non critical error has been detected an uncorrectable memory error Action Schedule deferred maintenance Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A12 02x D...

Страница 1077: ...orm Error Problem Resolution on page 165 A13 00x Description A non critical error has been detected a error log analysis indicates an error detected by the I O device but the failure could not be isol...

Страница 1078: ...Linux Platform Error Problem Resolution on page 165 A13 50x Description Recoverable errors on resource indicate a trend toward an unrecoverable error However the resource could not be deconfigured an...

Страница 1079: ...165 A15 23x Description Non critical power problem loss of redundant power supply Action Schedule deferred maintenance Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A15 24x Descrip...

Страница 1080: ...ion Schedule deferred maintenance Use MAP 1230 Linux Platform Error Problem Resolution on page 165 A1D 12x Description A non critical error has been detected a service processor error accessing fan se...

Страница 1081: ...1230 Linux Platform Error Problem Resolution on page 165 A1D 33x Description A non critical error has been detected Array of Logic Built in Self Test Error Action Schedule deferred maintenance Use MA...

Страница 1082: ...uld not be deconfigured and is still in use The system is operating with the potential for an unrecoverable error Action If repair is not immediately available reboot and the resource will be deconfig...

Страница 1083: ...to applicable regulations IBM offers product return programs in several countries For country specific instructions refer to the following web site http www ibm com ibm environment products prp phtml...

Страница 1084: ...ervicehandboek voor informatie over de batterij De batterij moet correct worden gerecycled of weggegooid Mogelijk zijn er in uw regio geen K CA inzamelingspunten Meer informatie over het verwerken van...

Страница 1085: ...manuale di assistenza per informazioni specifiche sulla batteria La batteria deve essere appropriatamente riciclata o smaltita Il servizio per il riciclaggio potrebbero non essere disponibile nella v...

Страница 1086: ...batteriinformation finns I anv ndar eller servicehandboken Batteriet m ste l mnas till tervinning eller kastas p ett milj s kert s tt Det kanske inte finns n gra tervinningsm jligheter d r du bor N r...

Страница 1087: ...e IBM part number listed on the battery available prior to your call Environmental Design The environmental efforts that have gone into the design of this system signify IBM s commitment to improve th...

Страница 1088: ...446 446 Notes 1 Noise levels cited are for the typical configuration A Frame Bulk Power CEC cage battery option media drawer and two I O drawers 2 The 0 6 B 6 dB reduction in noise emission levels wit...

Страница 1089: ...ntry where such provisions are inconsistent with local law THIS MANUAL IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF...

Страница 1090: ...1074 Eserver pSeries 690 Service Guide...

Страница 1091: ...rt the service processor menus 4 Set the system name 5 Enable Surveillance 6 Configure call in call out 7 Attach modems if necessary If modem attachment is not necessary proceed to step 8 To attach a...

Страница 1092: ...e successfully called the service processor 5 Type logout to disconnect from the operating system The message No Carrier displays on your remote terminal 6 Call your server again The operating system...

Страница 1093: ...are configured none are listed If you want to configure serial ports that are not listed continue with the remaining steps 3 Identify the serial port s with the modem s 4 Type smit tty 5 Select add tt...

Страница 1094: ...1078 Eserver pSeries 690 Service Guide...

Страница 1095: ...sample modem configuration files are located in the firmware in usr share modems subdirectory if your server is using AIX with the following names A listing of each specific file is included in this a...

Страница 1096: ...set include a test for V 42 error correction at the remote modem often called Auto Reliable Mode If Yes disable this test You can use sample configuration files usr share modem_m0 cfg or usr share mo...

Страница 1097: ...tries specified in the Call Out Policy Setup Menu These retries result in redundant pages Examples for Using the Generic Sample Modem Configuration Files The following table contains information to he...

Страница 1098: ...sr share modems modem_f cfg file to a new file with a different name for example modem_fx cfg 3 In the new file modem_fx cfg change the line Send ATE0T r to Send ATcccE0T r where ccc is the added comm...

Страница 1099: ...terminal emulators becomes important The server s operating system will have some built in terminal emulators You may also have a commercially available terminal emulation It is important that the loc...

Страница 1100: ...after the System initialization complete message displays at the remote terminal If Yes the modem is set up correctly If No try another Dn setting for your server s modem See your modem manual for thi...

Страница 1101: ...nal selected as the primary console to manifest the modem s response to DTR transitions v If a local ASCII terminal or a graphics console is to be a permanent part of your server then make one of them...

Страница 1102: ...10 CallDelay 120 N Call Out phone number R Return phone number PROGRAMMING NOTE No blanks between double quote marks condout send AT F E2E0T r Reset to factory defaults Reliable mode Echo off ignore 0...

Страница 1103: ...response code Answer on 2nd ring expect 0 r timeout 2 Confirm commands successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pickup 2nd ring or timeout Expect a connec...

Страница 1104: ...uccessful send ATV0S0 0 r Numeric response code Auto Answer OFF expect 0 r timeout 2 Confirm commands successful done error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r del...

Страница 1105: ...e number PROGRAMMING NOTE No blanks between double quote marks condout send AT F E0E0 r Reset to factory defaults E0 data compression disabled E0 echo disabled ignore 0 r or OK r n timeout 2 Ignore mo...

Страница 1106: ...send ATD N R r N pager call center number commas 6sec wait time to enter paging number R return number expect 0 r or 3 r timeout 30 Confirm successful command delay 2 Wait before hanging up send Assur...

Страница 1107: ...off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up T Tone mode When used as T r it is a no op to maintain program synchro...

Страница 1108: ...ON expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 16 r o...

Страница 1109: ...error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix D Modem Configurations 1093...

Страница 1110: ...responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program sync...

Страница 1111: ...2 r Set AutoAnswer ON expect 0 r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection res...

Страница 1112: ...done RI Power On enabled error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done 1096 Eserver pSeries 690 Service Guide...

Страница 1113: ...E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode W...

Страница 1114: ...nse send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 2 r...

Страница 1115: ...e codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF expect 0 r timeout 2 Confirm command successful send AT C1 D2 r Detect carrier and DTR expect 0 r timeout 2 Co...

Страница 1116: ...es E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mod...

Страница 1117: ...out 2 Ignore modem response send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands s...

Страница 1118: ...X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF expect 0 r timeout 2 Confirm command successful send AT C1 D2 R1 r Detect carrier and DTR I...

Страница 1119: ...ponses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchro...

Страница 1120: ...Ignore modem response send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands success...

Страница 1121: ...0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF expect 0 r timeout 2 Confirm command successful send AT C1 D2 R1 r Detect carrier and DTR Ig...

Страница 1122: ...1106 Eserver pSeries 690 Service Guide...

Страница 1123: ...Appendix E Ground Path The ground path for the pSeries 690 is shown in the following figure 1107...

Страница 1124: ...1108 Eserver pSeries 690 Service Guide...

Страница 1125: ...e general access password 788 change privileged access password 788 chassis fan 928 checkpoints 371 description 147 firmware 381 service processor 374 CoD transactions 765 code error 415 codes spcn in...

Страница 1126: ...ivating 9 FRUs adding 9 replacing 9 G general user menu 785 H handling static sensitive devices 853 handling static sensitive L3 modules 879 898 handling static sensitive MCM modules 879 898 hardware...

Страница 1127: ...tem rear 23 memory configure 828 deconfigure 828 memory books and memory blanks 926 memory configuration deconfiguration menu 797 798 Memory CUoD processor features 10 memory features Memory CUoD 10 m...

Страница 1128: ...cassette 931 replacing a PCI adapter cassette 934 replacing an adapter in a cassette 962 PCI adapters continued replacing non hot pluggable adapter 936 short adapter removal 959 phases ipl 371 physica...

Страница 1129: ...es 879 L3 cache modules 898 mcm filler covers 879 mcm modules 879 pass through modules 879 replacement procedures 886 I O book 872 L3 cache modules 901 replacement procedures continued mcm modules 886...

Страница 1130: ...ing and restoring 784 setup 1075 setup checklist 1075 setup menu 787 system information menu 795 service processor continued system power control menu 792 telephone setup menu 812 test 1075 using serv...

Страница 1131: ...tup call in 1076 call out 1076 trademarks xiv transactions CoD 765 transfer of a modem session 1084 Trial Capacity on Demand processor features 11 U UEPO card assembly 866 UEPO locations 19 UEPO remov...

Страница 1132: ...1116 Eserver pSeries 690 Service Guide...

Страница 1133: ......

Страница 1134: ...Printed in U S A February 2004 SA38 0589 05...

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