5. Double-click the serviceable event, or select it and click Event Details from the
menu.
6. Click Save EE Data.
Note: If you wish to manage extended error data for only
one error associated with
the serviceable event (rather than for the entire serviceable event), select the
error from the lower table and then click Error Details. In the next menu,
click Manage EE Data.
Viewing and Adding Serviceable Event Comments
To add comments to a serviceable event, do the following:
Note: You cannot edit or delete previous comments.
1. In the Navigation area, select the Service Focal Point icon.
2. In the Contents area, click Select Serviceable Event.
3. Perform the steps in “Viewing Serviceable Event Details” on page 9.
4. Designate the set of serviceable events you want to view by typing the failing
system’s name, the error class, the serviceable event status, and the number of
days to view. Click OK.
5. Double-click the serviceable event, or select it and click Event Details from the
menu.
6. Select the error to which you want to add comments to and click Comments.... If
you want to close the event and add comments, click Close Event from this
window. The Serviceable Event Comments window opens.
7. Type your name and add comments as appropriate. You can also review previous
comments, but you cannot edit this information.
8. If you clicked Comments on the Serviceable Event Details window, clicking OK
commits your entry and returns you to the Serviceable Event Details window.
9.
If you clicked Close Event on the Serviceable Event Details window, clicking OK
commits all changes and opens the Update FRU Information window. For more
information about updating field replaceable units, read the next task.
Viewing Field Replaceable Unit (FRU) Information
This task allows you to indicate the FRUs you changed or modified as a result of this
serviceable event.
To update FRU information, do the following:
1. In the Navigation area, select the Service Focal Point icon.
2. In the Contents area, click Select Serviceable Event.
3. Perform the steps in “Viewing Serviceable Event Details” on page 9.
4. Designate the set of serviceable events you want to view by typing the failing
system’s name, the error class, the serviceable event status, and the number of
days to view. Click OK.
Chapter 1. Reference Information
11
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