To view a serviceable event, do the following:
1. In the Navigation area, select the Service Focal Point icon.
2. In the Contents area, click Select Serviceable Event.
3. Designate the set of serviceable events you want to view by selecting the failing
system’s name, the error class, the serviceable event status, and the number of
days to view. Click OK when you are finished.
4. The Serviceable Event Overview window opens, ordered by time stamp. Each line
in the Serviceable Event Overview window corresponds to one error within a
serviceable event. Information provided includes:
v
Event’s status
v
Original time stamp
v
Failing device name
v
Failing machine type/model/serial number
v
Error class
v
Descriptive text
You can sort events by time stamp or status.
When you select a line in the Serviceable Event Overview window, all lines in the same
Serviceable Event are selected. To open the Serviceable Event Details window for the
selected event, select the event and then click Event Details.
Viewing Serviceable Event Details
To view serviceable event details, do the following:
1. Perform the steps in “Viewing Serviceable Events” on page 8.
2. The Serviceable Event Details window opens, showing extended serviceable event
information. The Serviceable Event Detailed Attributes table includes the following
information:
v
Status
v
Earliest original time stamp of any managed object
v
AIX error log
v
Should ever get called home?
v
Called home
v
Pointer to extended error data collection on the HMC
The bottom table displays all of the errors associated with the selected serviceable
event. The information here is shown in the following sequence:
v
Failing device system name
v
Failing device machine type/model/serial
v
Error class
v
Descriptive error text
Chapter 1. Reference Information
9
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