Chapter 1. Servicing (customer tasks)
The following topics contain information about service procedures for IBM Elastic Storage System 3200.
IBM service support representatives and lab-based services personnel can access service information
through the following link.
Servicing (service personnel only)
Note: An IBM intranet connection is required to access this content.
Removing and replacing an NVMe drive - GUI (Commandless)
Refer to the service procedure to remove a faulty NVMe drive and replace it with a drive replacement part
in an IBM Elastic Storage System 3200 enclosure from GUI. This procedure is for commandless NVMe
drive replacement.
The following steps are the high-level flow of the procedure:
1. Confirm the failed drive location from the fault drive LED.
2. Prepare the failed drive for replacement.
3. Remove the drive, which has amber LED ON.
4. Insert the FRU replacement drive into the slot.
5. Run common system health check by using the SSR utility.
Note: If you encounter an error or an unexpected result, contact the next-level support.
Note:
The commandless disk replacement automates the process of replacing a failed or bad drive with a new
drive.
To check whether the commandless disk replacement option is enabled, submit the following command:
mmlsconfig | grep enableAutomaticDiskReplacement
The output appears as follows:
enableAutomaticDiskReplacement no
In this case, commandless disk replacement is not enabled. To enable commandless disk replacement,
submit the following command:
mmchconfig enableAutomaticDiskReplacement=yes -i
User needs to enable the option one time only.
This procedure requires access to management GUI.
No tools are needed to complete this task. Do not remove or loosen any screws.
When you replace this part, you must follow recommended procedures for handling
electrostatic discharge (ESD) sensitive devices.
IBM Elastic Storage System 3200 enclosure supports up to 24 U.2 dual ported NVMe SSDs and the drive
slots are numbered from 1 through 24 as shown in the following figure.
©
Copyright IBM Corp. 2022
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