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Server Support

Yes

See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.

Update the firmware to the
latest level.
You can download firmware from

http://www.ibm.com/systems/
support/

Software

Yes

Hardware

Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at

http://www.ibm.com/servers/eserver/
serverproven/compat/us/.

Is the server working

correctly?

Is the problem

solved?

Hardware or

software problem?

View support telephone numbers at

http://www.ibm.com/planetwide/.

View information about IBM Support Line at

or view support telephone numbers at

http://w

ww.ibm.com/services/sl/products/

http://www.ibm.com/planetwide/.

http://www.ibm.com/support/mysupport/.

Yes

Is the problem

solved?

Is the problem

solved?

Содержание BladeCenter HS12 Type 8014

Страница 1: ...er on the IBM support Web site Before you install the BladeCenter HS12 Type 8014 or 8028 blade server in a BladeCenter unit complete the following procedures Install and configure the rack according t...

Страница 2: ...ify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or so...

Страница 3: ...BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 4: ...es on page 55 and the Warranty and Support Information document for your blade server type on the IBM Documentation CD Sixth edition May 2010 Copyright IBM Corporation 2008 2010 US Government Users Re...

Страница 5: ...e Setup and Installation CD 39 ServerGuide features 39 Setup and configuration overview 39 Typical operating system installation 40 Installing the operating system without using ServerGuide 40 Using t...

Страница 6: ...iv BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 7: ...fterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d i...

Страница 8: ...led with a number This number is used to cross reference an English language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document...

Страница 9: ...and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To Connect To Disconnect 1 Turn everything OFF 2 First attach al...

Страница 10: ...r source Always replace the blade cover before installing the blade United Kingdom telecommunications safety requirement Notice to Customers This apparatus is approved under approval number NS G 1234...

Страница 11: ...are software CDs that help you to configure hardware install device drivers and install the operating system To download the latest device drivers complete the following steps Note Changes are made p...

Страница 12: ...ou register the blade server with IBM You can register the blade server at http www ibm com support mysupport Product name BladeCenter HS12 Machine type _____________________________________________ M...

Страница 13: ...te the corresponding statement in your language in the Safety Information document v Warranty and Support Information This document is in PDF on the IBM Documentation CD It contains information about...

Страница 14: ...rt the CD into the CD or DVD drive and click Start Run In the Open field type e win32 bat where e is the drive letter of the CD or DVD drive and click OK If you are using Red Hat Linux insert the CD i...

Страница 15: ...ents indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially hazardous procedure step or situation v Danger These statem...

Страница 16: ...h the cKVM and removable media drives v Serial over LAN SOL v Redundant buses for communication with keyboard mouse and removable media drives Environment v Air temperature Blade server on 10 C to 35...

Страница 17: ...etup and Installation CD see Using the ServerGuide Setup and Installation CD on page 39 v Microprocessor technology The blade server supports an Intel LGA 771 microprocessor Depending on the model the...

Страница 18: ...rver when you need it and the ease with which you can diagnose and correct problems Three of the most important features in server design are reliability availability and serviceability RAS These RAS...

Страница 19: ...ng systems that support IBM Director see the IBM Director Compatibility Document This document is in Portable Document Format PDF at http www ibm com systems management director resources It is update...

Страница 20: ...Field Replaceable Units FRUs Customer Replaceable Units CRUs and optional devices The following illustration shows the major components of the blade server PR ES S HE RE W HE N IN ST AL LI NG CA RD Mi...

Страница 21: ...request is being processed and then is lit when the ownership of the keyboard video and mouse has been transferred to the blade server It can take approximately 20 seconds to switch the keyboard video...

Страница 22: ...rver has been placed in the management module event log The information LED can be turned off through the management module Web interface at or through IBM Director Console For more information about...

Страница 23: ...es not respond 2 While the blade server is starting the power on LED on the front of the blade server is lit See Blade server controls and LEDs on page 11 for the power on LED states v If a power fail...

Страница 24: ...n see the IBM BladeCenter Management Module User s Guide or go to http www 03 ibm com systems management for more information Blade server connectors Use this information to locate blade server system...

Страница 25: ...x of downloadable files for the blade server v Observe good housekeeping in the area where you are working Place removed covers and other parts in a safe place v Back up all important data before you...

Страница 26: ...ld up around you v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device where others can handle and damage...

Страница 27: ...ng system then press the power control button behind the blade server control panel door to turn off the blade server see Turning off the blade server on page 13 for more information Attention Wait at...

Страница 28: ...server or expansion unit and lift the cover open as shown in the illustration 6 Lay the cover flat or lift it from the blade server and store for future use Statement 21 CAUTION Hazardous energy is p...

Страница 29: ...ws or levers c Rotate the expansion unit open then lift the expansion unit from the blade server 6 If you are instructed to return the cover or an optional expansion unit follow all packaging instruct...

Страница 30: ...e connector until the drive moves past the storage drive release lever and is firmly seated in the connector Attention Do not press on the top of the drive Pressing on the top might damage the drive 8...

Страница 31: ...4 Touch the static protective package that contains the hard disk drive to any unpainted metal surface on the BladeCenter unit or any unpainted metal surface on any other grounded rack component then...

Страница 32: ...0 Dual rank Dual rank Single rank v All DIMMs in a pair or group must be the same size speed type technology and physical design You can use compatible DIMMs from different manufacturers v Install onl...

Страница 33: ...nted metal surface on any other grounded rack component in the rack in which you are installing the DIMM for at least 2 seconds then remove the DIMM from its package 9 To install the DIMMs repeat the...

Страница 34: ...e blade server To install a cKVM card complete the following steps Notes 1 The following illustration shows the location and how to install a cKVM card in the system board 2 The illustrations in this...

Страница 35: ...ling the card in an expansion unit is similar The blade server supports various types of I O expansion cards See http www ibm com servers eserver serverproven compat us for a list of available I O exp...

Страница 36: ...alled the specific location of connectors and other components might be different from the illustrations in this document or your BladeCenter documentation Make sure that the BladeCenter unit and the...

Страница 37: ...y unpainted metal surface on any other grounded rack component for at least 2 seconds 8 Remove the I O expansion card from its static protective package 9 Locate the three I O expansion card connector...

Страница 38: ...page 30 Installing a high speed expansion card Use these instructions to install a high speed expansion card in the blade server To install a high speed expansion card complete the following steps Not...

Страница 39: ...install or remove do so now otherwise go to Completing the installation on page 30 Installing an optional expansion unit Use these instructions to install an optional expansion unit The optional expan...

Страница 40: ...ith and connect to the connectors in the system board If you have other expansion units to install do so now otherwise go to Completing the installation Completing the installation To complete the ins...

Страница 41: ...the rear of the blade server as shown in the illustration Before you close the cover make sure that all components are installed and seated correctly and that you have not left loose tools or parts i...

Страница 42: ...er unit b To help ensure proper cooling performance and system reliability make sure that each I O module bay on the front of the BladeCenter unit contains a blade server expansion unit or blade fille...

Страница 43: ...tility program automatically starts so that you can save the new configuration settings See Using the Configuration Setup Utility program on page 35 for more information about the Configuration Setup...

Страница 44: ...34 BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 45: ...g this CD see Using the ServerGuide Setup and Installation CD on page 39 v Preboot Execution Environment PXE boot agent utility program The PXE boot agent utility program is part of the BIOS Use it to...

Страница 46: ...information about the USB devices in the blade server v System Information Select this menu item to view information about the blade server When you make configuration changes through other options in...

Страница 47: ...hecks for changes in the boot record when the blade server starts v Advanced Setup Select this menu item to change settings for advanced hardware features Important The blade server might malfunction...

Страница 48: ...ncel the changes that you have made in the settings and restore the previous settings v Load Default Settings Select this menu item to cancel the changes that you have made in the settings and restore...

Страница 49: ...programs that are based on detected hardware v Device drivers that are provided for the blade server model and detected hardware v Operating system partition size and file system type that are selecta...

Страница 50: ...ocess the operating system installation program starts You will need the operating system CD to complete the installation 2 The ServerGuide program stores information about the blade server model serv...

Страница 51: ...onds by default to press Ctrl S after the prompt is displayed If the PXE setup prompt is not displayed use the Configuration Setup Utility program to set the Enable Ethernet PXE DHCP option 3 Use the...

Страница 52: ...inks click Publications lookup 4 From the Product family menu select BladeCenter HS12 and click Continue Configuring a SAS RAID array Use this information to configure a SAS RAID array Configuring a S...

Страница 53: ...following tasks v Set the SAS device scan order v Set the SAS ID for the controller v Manage the SAS RAID configuration To start the LSI Logic Configuration Utility program complete the following step...

Страница 54: ...44 BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 55: ...Setup and Installation CD to install the blade server operating system To use the ServerGuide Setup and Installation CD complete the following steps 1 While the blade server is on press the KVM selec...

Страница 56: ...the IBM Web site The actual procedure might vary slightly from what is described in this document 1 Go to http www ibm com systems support 2 Under Product support click BladeCenter 3 From the menu on...

Страница 57: ...n CD Diagnostic tools overview Use this overview to locate specific diagnostic tools to diagnose and solve hardware related problems The following tools are available to help you diagnose and solve ha...

Страница 58: ...rmation about the blade server System configuration Network interfaces and settings Installed hardware Light path diagnostics status Vital product data firmware and BIOS configuration Storage drive he...

Страница 59: ...request IRQ assignments See Configuring a SAS RAID array on page 42 v Make sure that the storage drive is connected correctly See Blade server connectors on page 14 to locate the storage drive connec...

Страница 60: ...50 BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 61: ...ware and firmware if the problem has a documented solution within a software upgrade You can obtain the latest downloads for your system from http www ibm com systems support supportsite wss docdispla...

Страница 62: ...and updates To access these pages go to http www ibm com systems support You can find the most up to date product information for the IBM BladeCenter HS12 Type 8014 8028 and 1916 in http publib bould...

Страница 63: ...m com planetwide In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are ava...

Страница 64: ...54 BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 65: ...ARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical in...

Страница 66: ...ers Important notes Processor speed indicates the internal clock speed of the microprocessor other factors also affect application performance CD or DVD drive speed is the variable read rate Actual sp...

Страница 67: ...the levels of particulates or gases in your environment have caused damage to the device IBM may condition provision of repair or replacement of devices or parts on implementation of appropriate remed...

Страница 68: ...s and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a...

Страница 69: ...artment M456 IBM Allee 1 71137 Ehningen Germany Telephone 49 7032 15 2937 Email tjahn de ibm com Germany Class A statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse A EU Richtlinie zu...

Страница 70: ...dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Einhaltung der EMV Vorschriften ist der Hersteller International Business Machines Corp New Orchard Road Armonk New Yo...

Страница 71: ...a Communications Commission KCC statement Please note that this equipment has obtained EMC registration for commercial use In the event that it has been mistakenly sold or purchased please exchange it...

Страница 72: ...62 BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 73: ...tronic emission notices 58 error log 47 Ethernet controller 6 configuring 42 European Union EMC Directive conformance statement 59 event log 47 exit configuration utility 36 expansion card installing...

Страница 74: ...A electronic emission statement 60 port input output 33 power throttling 6 power on password 38 Preboot eXecution Environment PXE option 36 disabling 36 enabling 36 problems hardware 47 problems solv...

Страница 75: ...board components location of 10 system board connectors 14 systems management 9 T Taiwan Class A compliance statement 60 trademarks 56 troubleshooting Light path diagnostics 47 Problem isolation table...

Страница 76: ...66 BladeCenter HS12 Type 8014 or 8028 Installation and User s Guide...

Страница 77: ......

Страница 78: ...Part Number 60Y1600 Printed in USA 1P P N 60Y1600...

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