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Copyright IBM Corp. 1999

B-1

Appendix B. Online Support Information

This section describes online technical support services available to help
repair the Aptiva computer.

This section covers:

q

IBM PC Company Bulletin Board Service (BBS)

q

IBM PC Company Fax-Back Service

q

IBM Online HelpCenter on America Online

q

IBM useful sites on the World Wide Web (WWW)

q

IBM Knowledge Base

q

Discussion Forums

The IBM PC Company offers online resources including several Internet
World Wide Web sites, the IBM Online HelpCenter support areas, a Fax-Back
service, and a Bulletin Board Service.

The IBM PC Company BBS telephone number is (919) 517-0001. (U.S. and
Canada only). The BBS contains a valuable file library with drivers, software,
updates, product information, and other file updates. To access the BBS, set
your modem for

eight data bits, one stop bit, and no parity bit.

The IBM PC Company Automated Fax-Back System offers a variety of IBM
computer-related articles. To access this service, call 800-IBM-3395. The Fax-
Back system file library can also be accessed through the PC Company BBS.

Aptiva technical support is offered through the IBM Online Helpcenters on
America Online.

The IBM Knowledge Base will help you to diagnose and resolve technical
problems by giving you access to the same tools used by IBM PC HelpCenter
specialists. IBM Knowledge Base guides you from symptom to resolution, by
asking simple questions based on the collective experience of IBM senior
support specialists. In addition many recommended next steps link to the
extensive IBM online library, providing access to supporting information during
the diagnostic process. To access the Knowledge Base go to the IBM support
web site, (http://www.ibm.com/pc/support) press the profile button and set up
your personal profile. Your profile will give you access to the IBM Knowledge
base through your personalized page.

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Содержание Aptiva 2187

Страница 1: ...Hardware Maintenance Service for Service Level A Aptiva Type 2187 2187...

Страница 2: ...errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or the program s at any time...

Страница 3: ...orking with the Setup Menus 1 11 Start Options 1 13 Advanced Setup 1 16 Plug and Play control 1 17 Power Management Setup 1 19 ISA Legacy Resource 1 20 PC Health Status 1 20 Set Password 1 20 Specific...

Страница 4: ...5 3 2187 System Board Jumper Settings 5 4 2187 Processor Type Jumper Settings 5 5 2187 System Board Connectors and Functions 5 6 Power Supply Cable Connector Specifications 5 7 Main Output Pin Assign...

Страница 5: ...embly 1 Aptiva Type 2187 System Unit 7 2 Assembly 2 Aptiva Type 2187 Diskette Drive Hard Disk Drive 7 4 Assembly 3 Aptiva Type 2187 CD ROM Modem Card 7 5 Assembly 4 Aptiva Type 2187 Keyboard and Mouse...

Страница 6: ...ressly designated by IBM are the user s responsibility IBM may have patents or pending patent applications covering subject matter in this document The featuring of these patents pending or otherwise...

Страница 7: ...ny equipment to which this product will be attached must also be connected to properly wired receptacles When possible use one hand to connect or disconnect signal cables to prevent a possible shock f...

Страница 8: ...rn Everything OFF 2 First attach all cables to devices 2 First remove power cord s from outlet 3 Attach signal cables to receptacles 3 Remove signal cables from receptacles 4 Attach power cord s to ou...

Страница 9: ...f Do not q Throw or immerse into water q Heat to more than 100 C 212 F q Repair or disassemble Dispose of the battery as required by local ordinances or regulations Caution When a CD ROM drive is inst...

Страница 10: ...e to the beam 32 Kg 55Kg 70 5 121 2 lbs lbs Caution Use safe lifting practices when lifting your machine Caution Electrical current from power telephone and communication cables can be hazardous To av...

Страница 11: ...este produto ser conectado devem tamb m ser conectados a recept culos corretamente instalados Quando poss vel utilize uma das m os para conectar ou desconectar cabos de sinal para evitar um poss vel c...

Страница 12: ...Conecte os cabos de sinal nos recept culos 4 Conecte o s cabo s de alimenta o nas tomadas 5 LIGUE o dispositivo Para Desconectar 1 DESLIGUE tudo 2 Remova primeiro o s cabo s de alimenta o das tomadas...

Страница 13: ...oloque na gua Aque a a mais de 100 C 212 F q Conserte nem desmonte Descarte a bateria conforme requerido pelas disposi es e regulamenta es locais cuidado Quando uma unidade de CD ROM estiver instalada...

Страница 14: ...aio 32 Kg 55Kg 70 5 121 2 lbs lbs cuidado Utilize pr ticas seguras para levantamento de peso ao levantar sua m quina cuidado A corrente el trica proveniente de cabos de alimenta o de telefone e de com...

Страница 15: ...XIII...

Страница 16: ...XIV...

Страница 17: ...XV...

Страница 18: ...XVI...

Страница 19: ...XVII...

Страница 20: ...lectrique passant dans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d plac...

Страница 21: ...on ou utilisation q Ne la jetez pas l eau q Ne l exposez pas une temp rature sup rieure 100 C q Ne cherchez pas la r parer ou la d monter Pour la mise au rebut reportez vous la r glementation en vigue...

Страница 22: ...de laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert vitez de regarder fixement le faisceau ou de l observer l aide d instruments o...

Страница 23: ...tter an diesem Ger t keine Kabel anschlie en oder l sen Ferner keine Installations Wartungs oder Rekonfigurationsarbeiten durchf hren Aus Sicherheitsgr nden q Ger t nur an eine Schutzkontaktsteckdose...

Страница 24: ...heiten l sen achtung Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen Wenn Ihr System ein Modul mit einer L...

Страница 25: ...Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung auftreten Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es be...

Страница 26: ...g achtung Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten achtung An Netz Telefon und Datenleitungen k nnen gef hrliche elektrische Spannungen anliegen Um eine Gef hrdu...

Страница 27: ...chio di scosse derivanti dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare scoss...

Страница 28: ...rla o immergerla in acqua Riscaldarla ad una temperatura superiore ai 100 C Cercare di ripararla o smaltirla Smaltire secondo la normativa in vigore D Lgs 22 del 5 2 97 e successive disposizioni nazio...

Страница 29: ...al fascio 32 Kg 55Kg ATTENZIONE Durante il sollevamento della macchina seguire delle norme di di sicurezza ATTENZIONE La corrente circolante nei cavi di alimentazione del telefono e di segnale pericol...

Страница 30: ...XXVIII...

Страница 31: ...XXIX...

Страница 32: ...XXX...

Страница 33: ...l tocar dos superficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga l...

Страница 34: ...Exponer el producto a una temperatura superior a 100 C Reparar o desmontar el producto Cuando quiera desechar la bater a siga las disposiciones y reglamentaciones locales caution Cuando instale una un...

Страница 35: ...n directa 32 Kg 55Kg caution Alce la m quina con cuidado el sobrepeso podr a causar alguna lesi n caution La corriente el ctrica de los cables de comunicaciones de tel fono y de alimentaci n puede res...

Страница 36: ...h and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products In other countries the drive is certified to conform to the requirements of EN60825 Class 1 lase...

Страница 37: ...tem 2 HelpCenter PS 1 IBM PS 2 Operating System 2 Intel Pentium MMX EtherExpress and LANDesk are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are tr...

Страница 38: ...stic Aids explain how to use the diagnostics tools for isolating failures Repairing Information contains illustrations and descriptions to disassemble and reassemble the computer Parts Test Point Loca...

Страница 39: ...sh BIOS Update Procedure 1 9 BIOS contained Model Number and Serial Number 1 10 BIOS Setup Utility 1 11 Working with the Setup Menus 1 11 Start Options 1 13 Advanced Setup 1 16 Plug and Play control 1...

Страница 40: ...ilities of 3D Now technology Socket 7 Zero Insertion Force ZIF connector You must remove the old processor to install an upgrade processor Detachable CPU heat sink with fan One of the following proces...

Страница 41: ...Digital Flat Panel port only supported in some models Microphone in jack Line out jack Line in jack Diskette Drive AT type 3 5 in 1 44MB slimline diskette drive Hard Disk Drive 3 5 in 1 in height IDE...

Страница 42: ...et in the Windows 98 power utility timer elapses without system activity Monitor enters standby mode if Windows 98 power utility timer elapses System sleep timer elapses Power Supply 95 watt switchabl...

Страница 43: ...er video graphics array SVGA monitor Compliant to VESA power saving mode Connector for a detachable grounded 3 wire power cord 1 8 m 5 8 ft attached signal cable Auto sensing power input for 100 V ac...

Страница 44: ...ltra 33 Synchronous DMA up to mode 2 33M bytes sec CD DVD ROM Drive 5 25 in high performance forty speed 40X CD ROM IDE AT drive Support Bootable CD ROM Format specification version 1 0 Compliant to A...

Страница 45: ...ardware Interfaces Item Interface Game port Game port interface for joystick It also supports MIDI Ethernet Port Some models have the 10 100 Mbps autosense Ethernet function built on board USB USB con...

Страница 46: ...1 8 CMOS Reset This system does not deny access to BIOS Setup Utility Execute Load BIOS Default Settings in BIOS Setup to clear the corrupted CMOS data See Loading the Default Settings on page 1 12...

Страница 47: ...related driver such as HIMEM SYS EMS SYS 3 At the DOS prompt type A AWDFLASH VXXYYZZ BIN and then press Enter 4 The screen shows Do You Want To Save Bios Y N Type Y if you want to save old bios data a...

Страница 48: ...IOS 1 Prepare a bootable DOS diskette with VPD EXE files 2 Insert the diskette and boot from drive A WARNING Do not boot with any memory related driver such as HIMEM SYS EMS SYS 3 At the DOS prompt ty...

Страница 49: ...When you see the IBM Aptiva logo press F1 to enter Setup and display the Main Menu Refer to the Setup Utility Main Menu below Configuration Setup Utility Select option System Summary Product Data Dev...

Страница 50: ...tion information that you can change is enclosed in brackets like these You cannot change any information that is not enclosed in brackets Use the up or down arrow keys to highlight options then press...

Страница 51: ...From this location you can exit Setup and save your changes or exit without saving your changes Follow these steps to exit Setup 1 From the main menu press the Esc key 2 The Exit Setup dialog box app...

Страница 52: ...es if the swap floppy drive is enabled or not Boot Up Numlock Status Determines the default state of the numeric keypad By default the system boots up with NumLock on Typematic Rate Setting Determines...

Страница 53: ...gins Security Option Determines the access limitation to the system and Setup or just Setup Report No Diskette Drive for Win 95 Select YES to release IRQ6 Interrupt Request when the system contains no...

Страница 54: ...internal cache and external cache will be enabled or disabled If enabled the memory access will speed up ROM Shadowing l Video BIOS Shadowing option determines whether video BIOS will be copied to RAM...

Страница 55: ...set Configuration Data Normally you leave this field Disabled Select Enabled to reset Extended System Configuration Data ESCD when you exit Setup if you have installed a new add on and the system reco...

Страница 56: ...nterrupt Request Number of parallel port USB Setup The options in this menu item are used to enable the USB Universal Serial Bus functions IDE Drives Setup IDE device driver controllers can support up...

Страница 57: ...IDE Primary Master PIO 2 IDE Primary Slave PIO 3 IDE Secondary Master PIO 4 IDE Secondary Slave PIO Power Management Setup The Power Management Setup allows you to configure your system to most effect...

Страница 58: ...he ranges are from 1 min to 1 hr except for Hard Disk Drive Power Down which ranges from 1 min to 15 min and disable ISA Legacy Resource ISA legacy resources DMA Interrupts Memory are resources that u...

Страница 59: ...ng setup you must type this password each time you want to enter the Setup utility If you do not type the correct password you cannot enter Setup If you set up a system password you must type this pas...

Страница 60: ...erature for system unit Power on 10 to 35 C 50 to 95 F Power off 20 to 60 C 14 to 140 F Humidity for system unit Power on 8 to 80 Power off 8 to 80 Altitude for system unit 7 000 feet Power consumptio...

Страница 61: ...one on the system unit and one on the monitor display The system unit comes with a voltage selector switch allowing selection of either 115 V ac or 230 V ac This switch must be in the 230 V ac positi...

Страница 62: ...1 24 Special Tools The following special tool is required to service this system when running the diagnostics program PC Doctor Wrap plug P N 72X854...

Страница 63: ...ndex of Symptoms Messages Error Codes or Beeps 2 8 Troubleshooting 2 23 Factory Installed Storage Devices 2 24 Factory Installed Modem Card 2 26 Audio Not Supported by Diagnostics Program 2 28 CD ROM...

Страница 64: ...res These tables also list the field replaceable units FRUs most likely to cause a particular problem Check Procedures When the Start check procedure or the Index of Symptoms Messages Error Codes or B...

Страница 65: ...on page 2 8 for additional help All voltages in the check procedures are positive unless otherwise indicated Use frame ground for all voltage checks unless otherwise specified IMPORTANT There is a vo...

Страница 66: ...is 001 START To begin note the following q Disable the setting of Quick Power On Self Test from BIOS Setup q Disconnect all external cables and devices including speakers and microphone from the syste...

Страница 67: ...llow the instructions on the screen and select Utility from the diagnostics program menu q Select Tech Support Form from the menu press F5 to execute then generate a system configuration report q Comp...

Страница 68: ...stics from the diagnostics program menu q Select and execute All Tests q Go to step 008 007 The system configuration report shows only those devices supported by the diagnostics diskette If a device i...

Страница 69: ...ptiva Type 2187 System Board Layout on page 5 3 q Run the Diagnostics All Tests again q If an error or other symptom is displayed go to Index of Symptoms Messages Error Codes or Beeps on page 2 8 q If...

Страница 70: ...Use this information throughout the diagnostic procedures The POST is a series of system checks and initializations that verify the correct operation of the base system After a successful POST the sy...

Страница 71: ...Beeps List table and Error Symptoms List table go to Undetermined Problems on page 2 40 Table 2 1 BIOS Error Codes Messages and Beeps List BIOS Error Codes Messages beeps Action FRU NOTE To diagnose...

Страница 72: ...sure the keyboard is connected properly and are set correctly in BIOS Setup System board 662 FLOPPY DISK S failure 80 Unable to reset floppy subsystem 662 FLOPPY DISK S failure 40 Floppy Type mismatc...

Страница 73: ...on IDE drive 1782 Secondary master hard disk failure 1783 Secondary slave hard disk failure A warning message to indicate there has been change of IDE Primary Secondary Channel Master Slave device Loa...

Страница 74: ...This message is used in conjunction with the I O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem has been isolated PRESS A KEY TO REBOOT This will be displaye...

Страница 75: ...ted ERROR ENCOUNTERED INITIALIZING HARD DRIVE Hard drive cannot be initialized Be sure the adapter is installed correctly and all cables are correctly and firmly attached Also be sure the correct hard...

Страница 76: ...ace the FRU indicated in the check procedure If no check procedure is indicated the first Action FRU listed in right column is the most likely cause Beeps 2 long 1 short 2 1 1 2 repeatedly This code i...

Страница 77: ...he system is not in power saving mode See Power Management Setup on page 1 19 With the system power on measure the voltage of processor fan connector FN see Aptiva Type 2187 System Board Layout on pag...

Страница 78: ...eps on page 2 8 Undetermined Problems on page 2 40 System hangs after system boot Execute a system test Diagnostics All Tests in PC Doctor diagnostics program and set it to stop at Halt on Error to se...

Страница 79: ...CMOS Setup of BIOS Setup Diskette drive power Diskette drive connection cable Diskette drive System board Diskette drive test failed Diskette Diskette drive Diskette drive cable System board Hard Disk...

Страница 80: ...ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD ROM drive problems CD ROM drive LED flashes for more than 30 second...

Страница 81: ...J105 see Aptiva Type 2187 System Board Layout on page 5 3 is connected properly Turn up the sound volume Speaker power connection cable CD ROM drive Real Time Clock Real time clock is inaccurate Make...

Страница 82: ...System board Display changing colors Monitor signal connection cable Monitor System board Display problem not listed above including blank or illegible monitor Monitor on page 2 38 Load default setti...

Страница 83: ...rogram System board Diagnostic Program Diagnostics programs cannot be executed Reboot the system from the diagnostics diskette Load default settings Diagnostics diskette Memory module System board Mis...

Страница 84: ...edure is indicated the first Action FRU listed in right column is the most likely cause Executing software shutdown from Windows98 Start menu cannot turn off system Only pressing power switch can forc...

Страница 85: ...ced units and are not repaired in the field Measuring Voltages Some check procedure steps instruct you to measure voltages on cable plugs and electronic board connectors If you are asked to measure vo...

Страница 86: ...te into the diskette drive q Power off then power on the system unit 002 DO ANY POST MESSAGES ERROR CODES BEEPS OR SYMPTOMS OCCUR YES READ AHEAD NO GO TO STEP 003 q Go to Index of Symptoms Messages Er...

Страница 87: ...ge 1 18 q In the BIOS Setup check that the correct drive size is set for the flagged drive shown in the Installed Devices list q Load default settings q If the problem remains check the continuity on...

Страница 88: ...ephone wall jack Listen for a dial tone to ensure that the phone line is good 002 q Insert the diagnostics diskette into the diskette drive q Power on the system unit q Select Diagnostics menu q Selec...

Страница 89: ...TO STEP 005 q The modem adapter functions normally q End 005 q Make sure that Windows 98 is properly installed then power off the system unit q Plug the modem adapter card into a different PCI slot q...

Страница 90: ...than Microsoft Windows 98 is installed the program screens and icons may differ from these instructions 001 START q Power off the system unit q Remove all adapter cards q Connect a hard disk drive wi...

Страница 91: ...GRAY YES GO TO STEP 006 NO READ AHEAD q Make sure that Windows 98 is properly installed q Go to step 001 006 q Select the Preview button from the Sound window 007 DO YOU HEAR ANY SOUND FROM THE SPEAK...

Страница 92: ...t damaged and are connected properly q Check and make sure that the CD ROM drive driver is loaded correctly q Load default settings 003 DO THE TESTS OF OPEN CLOSE TRAY BY DIAGNOSTICS PROGRAM AND BY DE...

Страница 93: ...005 003 q Follow the screen instructions to run the Memory test 004 DOES THE MEMORY TEST COMPLETE WITHOUT AN ERROR YES READ AHEAD NO GO TO STEP 005 q The system memory is now functioning correctly If...

Страница 94: ...NO GO TO STEP 004 q Keyboard is functioning normally q End 004 ARE THERE ANY STUCK KEYS OR ANY GRIME IN THE GAP OF KEYCAPS YES READ AHEAD NO GO TO STEP 005 q Power off the system unit Carefully remove...

Страница 95: ...ests menu then execute Mouse test 003 DO YOU SEE THE MOUSE CURSOR IN THE DIAGNOSTICS PROGRAM YES READ AHEAD NO GO TO STEP 011 q Test right left button and check if right left button works 004 DOES THE...

Страница 96: ...AD AHEAD q Try with a known good mouse 009 DO THE ERROR SYMPTOMS STILL REMAIN YES READ AHEAD NO GO TO STEP 010 q Replace the system board q End 010 q Replace the mouse q End 011 q Exit diagnostics pro...

Страница 97: ...isconnect the on off switch cable assembly connector from the power supply connector and take an ohm reading q Go to step 007 004 q Disconnect the power cord from the back of the system unit q Disconn...

Страница 98: ...2 36 1 11 10 20 Figure 2 1 Power Supply Connectors Bottom View Figure 2 2 Hard Drive or CD ROM End of Power Cable Figure 2 3 3 5 In Diskette Drive End of Power Cable...

Страница 99: ...all connectors are plugged back in go to Undetermined Problems on page 2 40 If the fan stops running when a drive connector is plugged back in go to Start on page 2 3 007 DO YOU HAVE AN OHM READING W...

Страница 100: ...tem unit Check the line voltage power cord and continuity for the system I O signal cable before replacing the monitor See Monitor Port Signals on page 5 14 for pin identification 001 START q Power of...

Страница 101: ...des or Beeps on page 2 8 NOTE You might have to adjust the monitor controls to obtain the best image 003 DOES THE MONITOR SUCCESSFULLY PASS ALL TESTS YES READ AHEAD NO GO TO STEP 004 q You have succes...

Страница 102: ...you have isolated the problem FRU refer to Parts Test Point Locations on page 5 1 for locations q Load default settings in setup q Check all system board jumper positions and switch settings q Check a...

Страница 103: ...adapter 6 If software related reload software from Recovery CD If the symptom changes go to Index of Symptoms Messages Error Codes or Beeps on page 2 8 or to the check procedure for the last item tes...

Страница 104: ......

Страница 105: ...ht IBM Corp 1999 3 1 Chapter 3 Diagnostic Aids Diagnostic Aids 3 1 Introduction 3 2 Power On Self Test 3 2 Diagnostics Tools 3 3 Using Diagnostics Program from Recovery CD 3 3 Diagnostics Program Feat...

Страница 106: ...on center of the screen 2 At this time one of two hot keys may be used The F1 key as described on screen will cause the system Setup Utility menu to appear The F9 key will switch the graphical IBM log...

Страница 107: ...for this model may also report incorrect errors and information The diagnostics program comes on a CD compact disk along with this book This version of PC Doctor diagnostics program developed by Wate...

Страница 108: ...Table 3 1 Diagnostics Program Main Menu Selections Main Menu Selections Submenu Selections Diagnostics System Test Memory Test Hard Disk Test Floppy Disk Test All Tests Interactive Tests Keyboard Vid...

Страница 109: ...Physical Disk Drives Logical Disk Drives VGA Information Software Interrupts SCSI Devices I O Use IDE Drive Info Network Information PCMCIA Information PCI Information SMP Information PNPISA Info DMI...

Страница 110: ......

Страница 111: ...mation Repairing Information 4 1 Removals and Replacements 4 2 Identifying the Parts of the System Unit 4 3 Top Cover 4 5 Adapter Cards 4 6 Diskette Drive 4 8 CD ROM Drive 4 10 Hard Disk Drive 4 11 Sy...

Страница 112: ...The Arrows in the removals and replacements procedures show the direction of movement to remove a field replaceable unit FRU to turn a screw or the direction to press a tab to release the FRU Begin al...

Страница 113: ...anced technology AT Interface Hard disk and CD ROM drives in this unit use an integrated drive Electronics IDE AT interface This computer supports the American National Standard Institute ANSI standar...

Страница 114: ...ard Disk Drive This machine has a factory installed 5 25 4 6 or 8 GB hard disk drive 5 Diskette Drive This machine has a factory installed 3 5 1 44MB Floppy drive 6 System board 7 Speaker jack for unp...

Страница 115: ...cover and push it backward about 25 mm q Lift the top cover up to remove it completely q Touch the bare metal frame of your system unit to dissipate the static electricity from your body Do not touch...

Страница 116: ...ve the card retainer and slot cover q Align and insert the adapter card into the adapter card connector q Secure the card with the screw that you removed in the first step q Reinstall all hardware exc...

Страница 117: ...ect them Be sure to take note of where the cable are connected You will have to reconnect these cables when you reinstall the card q Remove the adapter card screw q Firmly hold the adapter card and ca...

Страница 118: ...nal cables from the back of the diskette drive q Pivot the latch that secures the lower drive mounting tray q Slide the drive mounting tray toward the rear of the computer and remove it q Remove the f...

Страница 119: ...4 9 q Pull the diskette drive from the mounting tray to remove it...

Страница 120: ...the power sound and signal cables from the CD ROM q Remove the four screws two on each side that hold the CD ROM drive to the chassis q Open the door on the front of the computer q Slide the CD ROM d...

Страница 121: ...ROM drive and the diskette drive q Pivot the latch that secures the lower drive mounting tray q Slide the drive mounting tray toward the rear of the computer and remove it q Remove the four screws two...

Страница 122: ...remove the system board You must remove the adapter cards first q Disconnect the power cable CD ROM calbe Diskette Drive cable Hard Disk Drive cable audio calbe power swich cable speaker cable and LED...

Страница 123: ...4 13 Note Be sure the I O Port Bracket is installed on the chassis when replacing the system board...

Страница 124: ...onnector Hard Disk Drive 17 Audio and game port 6 CPU 18 USB 7 Secondary IDE Connector CD ROM 19 Power Supply Connector 8 Diskette Drive Connector 20 Keyboard and mouse connectors 9 System Battery 21...

Страница 125: ...a 95 watt switching power supply 1 To remove the power supply You must remove the top cover first 2 Disconnect the power cable from the riser board and all drives 3 Remove the screws in the machine r...

Страница 126: ...DIMM 0 and DIMM 1 These sockets hold dual in line memory modules DIMM that contains 3 3V signal or double sided synchronous DRAM SDRAM The maximum memory size is 256 MB total If there is no VGA DRAM...

Страница 127: ...n Assignment 5 8 Factory Installed Modem Card Layout 5 10 Factory Installed Modem Card Connector Functions 5 10 3 5 In Hard Disk Drive Jumper Locations Settings 5 11 CD ROM Drive 5 12 CD ROM Drive Rea...

Страница 128: ...re asked to measure voltages Use this information to help you locate parts such as electronic boards connectors pin numbers and test points This chapter also contains jumper settings for the hard disk...

Страница 129: ...em Board Layout NOTE The blackened pin of a jumper represents pin 1 Figure 5 1 Aptiva Type 2187 System Board Jumpers and Connectors Locations J16 J105 J103 J8 J9 J10 J7 J11 J106 J102 J104 J101 J1 J113...

Страница 130: ...er connected JP3 JP6 1 3 2 4 2 3 3 5 2 4 2 3 3 5 4 6 2 3 1 3 4 6 2 3 1 3 2 4 1 2 1 3 4 6 1 2 CPU Vi o Vcore Voltage Jumper connected JP1 3 4 1 2 1 3 CPU Clock Frequency Ratio 5 5 5 0 4 5 4 0 3 5 6 Vol...

Страница 131: ...amage the CPU The system only supports dual voltage CPU Table 5 2 Aptiva Type 2187 Processor Type Jumper default Settings AMD K6 2 450 MHZ CPU Types AMD K6 2 400 MHZ Vcore 2 2V Vcore 2 4V AMD K6 2 500...

Страница 132: ...o Line out port J16 LAN dought card connector J101 Hard Disk Drive connector Primary IDE J102 Diskette Drive connector J103 Game port connector J103 Microphone in port J103 Audio Line in Line out J104...

Страница 133: ...y fan must be running To power on the power supply without using the on off switch use a screwdriver or other tools to short the connector JP7 with the switch cable disconnected from the connector on...

Страница 134: ...1 3 3 V Orange 2 3 3 V Orange 3 COMMON BLACK 4 5Vdc RED 5 COMMON BLACK 6 5Vdc RED 7 COMMON BLACK 8 POWER GOOD GRAY 9 5Vs PURPLE 10 12Vdc YELLOW 11 3 3V Orange 12 12Vdc BLUE 13 COMMON BLACK 14 P S on...

Страница 135: ...5 9 Figure 5 3 Hard Drive or CD ROM Power Cable Connector Figure 5 4 3 5 In Diskette Drive Power Cable Connector...

Страница 136: ...ector Functions Item Function Connect to 1 Telephone line out Some modem adapters may come without this jack Telephone set 2 Telephone line in Telephone line NOTE Care should be taken while connecting...

Страница 137: ...Options jumper block J8 Seagate Master or single drive Drive is slave Master with a non ATA compatible slave Cable select 7 5 3 1 8 6 4 2 Back of Drive Quantum AT Interface connector Default Setting...

Страница 138: ...e lights up and flashes in amber color during data read or seek operation 4 Headphone volume control 5 Emergency eject hole See CD ROM Emergency exit below CD ROM Emergency exit NOTE Make sure to turn...

Страница 139: ...ROM Drive Rear Panel Connectors and Features Item Function Connect to 1 Power supply connector Power supply 2 Interface connector Riser Card J104 3 Configuration jumper See Table 5 9 4 Audio line out...

Страница 140: ...O 9 5 V dc N A 2 Green Video O 10 Synch Ground N A 3 Blue Video O 11 No Connection N A 4 No Connection N A 12 Monitor ID Bit 1 I 5 Synch Ground N A 13 Horizontal Synch O 6 Red Ground N A 14 Vertical S...

Страница 141: ...Bit 6 I O 21 Ground Power 9 Data Bit 7 I O 22 Ground Power 10 Acknowledge I 23 Ground Power 11 Busy I 24 Ground Power 12 Paper Empty I 25 Ground Power 13 Select O Mouse Port Signals Pin Signal Name I...

Страница 142: ...round N A 5 Ground N A 22 Write Data O 6 No Connection N A 23 Ground N A 7 Ground N A 24 Write GATE O 8 Index I 25 Ground N A 9 Ground N A 26 Track 0 I 10 No Connection N A 27 Ground N A 11 Ground N A...

Страница 143: ...7 I O Channel Ready I 8 Host Data 10 I O 28 No Connection N A 9 Host Data 4 I O 29 DMA Acknowledge O 10 Host Data 11 I O 30 Ground Power 11 Host Data 3 I O 31 Host IRQ I 12 Host Data 12 I O 32 No Conn...

Страница 144: ......

Страница 145: ...Copyright IBM Corp 1999 6 1 Chapter 6 Safety Inspection Guide Safety Inspection Guide 6 1 General Guidelines 6 2...

Страница 146: ...d be used to identify possible safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue be...

Страница 147: ...Parts Catalog Parts Catalog 7 1 Assembly 1 Aptiva Type 2187 System Unit 7 2 Assembly 2 Aptiva Type 2187 Diskette Drive Hard Disk Drive 7 4 Assembly 3 Aptiva Type 2187 CD ROM Modem Card 7 5 Assembly 4...

Страница 148: ...7 2 Assembly 1 Aptiva Type 2187 System Unit...

Страница 149: ...ord Taiwan 1 6 14F0032 Power Cord UK HK 1 6 13F9939 Power Cord AUS NZ 1 7 09N5397 Top Cover 1 8 09N5398 Bezel Door 1 9 09N5399 Drive Bay Panels 3 5 and 5 25 1 10 09N5400 Main Bezel Panel 1 11 09N5401...

Страница 150: ...Aptiva Type 2187 Diskette Drive Hard Disk Drive Asm Index FRU Number Description 2 1 00N4432 4GB Hard Disk Drive 3 5 2 2 36L9130 3 5 Diskette Drive 2 3 09N5412 Hard Disk Drive Cable 2 4 09N5408 Disket...

Страница 151: ...able 3 3 09N5406 Audio Cable CD ROM 3 4 09N5440 Modem 56K Data Fax GVC HK TW 3 4 09N5441 Modem 56K Data Fax ASKEY HK TW 3 4 09N5442 Modem 56K Data Fax GVC AU NZ 3 4 09N5443 Modem 56K Data Fax ASKEY AU...

Страница 152: ...4 1 4 3 Asm Index FRU Number Description 4 1 10L6145 Mouse Badger 4 2 37L2609 Keyboard Rapid Access II 104 US ENGLISH EMEA 103P AUS NZ 4 2 37L2611 Keyboard Rapid Access II 104 Chinese US 467 HK TW 4...

Страница 153: ...7 5 09N5360 1 3 7 3 09N5392 1 1 7 3 09N5393 1 2 7 3 09N5394 1 2 7 3 09N5395 4 3 7 6 09N5397 1 7 7 3 09N5398 1 8 7 3 09N5399 1 9 7 3 09N5400 1 10 7 3 09N5401 1 11 7 3 09N5402 1 12 7 3 09N5403 1 15 7 3...

Страница 154: ...Index Page 09N5440 3 4 7 5 09N5441 3 4 7 5 09N5442 3 4 7 5 09N5443 3 4 7 5 10L6145 4 1 7 6 13F9939 1 6 7 3 13F9959 1 6 7 3 14F0032 1 6 7 3 36L9016 3 5 7 5 36L9077 1 18 7 3 36L9130 2 2 7 4 37L2609 4 2...

Страница 155: ...it and no parity bit The IBM PC Company Automated Fax Back System offers a variety of IBM computer related articles To access this service call 800 IBM 3395 The Fax Back system file library can also b...

Страница 156: ...America Online use the AOL keyword Ctrl K IBM ONLINE To reach the IBM Online HelpCenter on America Online use the AOL keyword IBM Connection For information about America Online please call 800 827 63...

Страница 157: ...cedures 2 1 CMOS Reset 1 8 D Diagnostic Aids 3 1 Diagnostic Diskette 2 21 Diagnostic Program Error symptoms 2 21 Diagnostic Program Using from Recovery CD 3 3 Diagnostic Tools 3 3 Diskette Drive 1 3 1...

Страница 158: ...s 2 20 Port Signals 5 15 Parts Catalog 7 1 Aptiva Type 2187 CD ROM Modem Card 7 5 Aptiva Type 2187 Diskette Drive Hard Disk Drive 7 4 Aptiva Type 2187 Keyboard and Mouse 7 6 Aptiva Type 2187 System Un...

Страница 159: ...ns 1 22 Electrical Input 1 22 Environment 1 22 Power Consumption 1 22 Weight 1 22 System Board 2187 Layout 5 3 2187 Processor Type Jumper Setting 5 5 2187 Connector and Functions 5 6 2187 system Board...

Страница 160: ......

Страница 161: ...Printed in U S A International Business Machines Corporation Old Orchard Road Armonk New York 10504 Part Number 09N1088 Pub Number S09N 1088 00 9 99...

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