IBM 8672-26x, Руководство пользователя

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Table 4. Troubleshooting charts (continued)
Device Suggested Action
Serial port problems Verify that: Each port is assigned a unique address by the
Configuration/Setup Utility program and none of the
serial ports are disabled.
Note: Management port is the same as a serial port
connector, and is not available for use by the operating
system. This port does not appear in the
Configuration/Setup Utility program menus; it can be
configured. If the problem continues, call for service.
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
A serial device does not work. Verify that:
v
The device is compatible with the server.
v
The serial port is enabled and is assigned a unique
address.
If the problem continues, call for service.
Software problem To determine whether problems are caused by the
software, verify that:
v
Your xSeries Hosting Appliance has the minimum
memory requirements to use the software. For memory
requirements, see the information that comes with the
software.
Note:
If you have just installed an adapter or memory,
you might have a memory address conflict.
v
The software is designed to operate on your xSeries
Hosting Appliance.
v
Other software works on your server.
v
The software that you are using works on another
system.
If you received any error messages when using the
software program, see the information that comes with
the software for a description of the messages and
solutions to the problem. If the problem continues, contact
your place of purchase.
Suspected software problem.
Chapter 5. Solving problems
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