
Procedure E
Any port failing Power-On self test diagnostics will be “diagnostically disabled” when
the switch becomes operational. Ports not failing diagnostics will be unaffected and
will initialize to their configured state. This fault tolerant feature allows the switch to
provide levels of connectivity even in the event of hardware failures. A quick glance
at the Fault LEDs allows you to determine if the switch has diagnostically disabled
any ports.
If a “1” appears in the single-digit display and any Fault LED is on solid, ports have
been diagnostically disabled. If a console is connected to the switch through the
EIA 232 port, a list of problem ports is printed on the console immediately after
diagnostics and before entering operational code. You can also examine the Port
Configuration Menu accessible from the Device Configuration Menu. Any ports with
an “x” in the “STP St” column have been diagnostically disabled. To isolate this
problem:
1. Ensure that the feature modules are seated.
2. Reset the switch.
3. Replace any feature module if its LED is On; the feature module is defective.
4. Replace the switch if the its Fault LED is On; the switch is defective.
Obtaining Service
There are no user-serviceable parts inside the switch chassis. All feature modules
are replaceable by the user.
If you need assistance in troubleshooting or you need service for your 8275–416,
call IBM at:
v
1 800 772 2227 in the United States
v
1 800 426 7378 (1 800 IBM-SERV) in Canada.
v
In other locations, contact your place of purchase.
Refer to your IBM Warranty for information concerning service for the product, or
contact the place where you purchased the product.
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