Solving
SCSI
problems
Note:
This
information
also
applies
to
Serial
Attached
SCSI
(SAS)
problems.
For
any
SCSI
error
message,
one
or
more
of
the
following
devices
might
be
causing
the
problem:
v
A
failing
SCSI
device
(adapter,
drive,
or
controller)
v
An
incorrect
SCSI
termination
jumper
setting
v
Duplicate
SCSI
IDs
in
the
same
SCSI
chain
v
A
missing
or
incorrectly
installed
SCSI
terminator
v
A
defective
SCSI
terminator
v
An
incorrectly
installed
cable
v
A
defective
cable
For
any
SCSI
error
message,
follow
these
suggested
action
in
the
order
in
which
they
are
listed
until
the
problem
is
solved.
v
Make
sure
that
SCSI
devices
are
turned
on
before
you
turn
on
the
server.
v
Make
sure
that
the
cables
for
al
external
SCSI
devices
are
connected
correctly.
v
If
an
external
SCSI
device
is
attached,
make
sure
that
the
external
SCSI
termination
is
set
to
automatic
v
Make
sure
that
the
last
device
in
each
SCSI
chain
is
terminated
correctly.
v
Make
sure
that
the
SCSI
devices
are
configured
correctly.
Solving
power
problems
Power
problems
can
be
difficult
to
solve.
For
example,
a
short
circuit
can
exist
anywhere
on
any
of
the
power
distribution
buses.
Usually,
a
short
circuit
will
cause
the
power
subsystem
to
shut
down
because
of
an
overcurrent
condition.
To
diagnose
a
power
problem,
use
the
following
general
procedure:
1.
Turn
off
the
server
and
disconnect
all
ac
power
cords.
2.
Check
for
loose
cables
in
the
power
subsystem.
Also
check
for
short
circuits,
for
example,
if
a
loose
screw
is
causing
a
short
circuit
on
a
circuit
board.
3.
If
a
power-channel
error
LED
on
the
system
board
is
lit,
perform
the
following
steps;
otherwise,
go
to
step
4.
See
for
the
location
of
the
power-channel
error
LEDs.
identifies
the
components
associated
with
each
power
channel,
and
the
order
in
which
to
troubleshoot
the
components.
a.
Disconnect
the
cables
and
power
cords
to
all
internal
and
external
devices.
Leave
the
power-supply
cords
connected.
b.
Remove
each
component
that
is
associated
with
the
LED,
one
at
time,
in
the
sequence
indicated
in
restarting
the
server
each
time,
until
the
cause
of
the
overcurrent
condition
is
identified.
Table
3.
Components
associated
with
power-channel
error
LEDs
Power-channel
error
LED
Components
A
Fan
4,
fan
6,
fan
8,
fan
9,
microprocessor
1,
system
board
(integrated
voltage
regulator)
B
Fan
1,
fan
2,
fan
3,
fan
5,
VRM,
IDE
CD/DVD
cable,
IDE
CD/DVD
media
backplane,
microprocessor
2,
system
board
Chapter
3.
Diagnostics
87
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