For additional product information and country-specific phone numbers, visit
http://www.ibm.com/storage/media
Security, auditability, and control
System i uses the security and auditability features of IBM i5/OS. Use of these facilities is
optional. The security measures supplied by i5/OS are designed to reduce the risk of users
changing or destroying data resources, but do not prevent it. The i5/OS security features include
the use of passwords, a security option to limit a user to only functions provided by
customer-designed menus, and a security option to limit read/write access for files, libraries, and
folders during normal operations. To achieve increased security, the i5/OS controls should be
combined with physical security, division of duties, and other appropriate measures. The
customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.
IBM Electronic Services
IBM has transformed its delivery of hardware and software support services to put you on the
road to higher system availability. Electronic Services is a Web-enabled solution that offers an
exclusive, no-additional-charge enhancement to the service and support available for IBM
servers. These services provide the opportunity for greater system availability with faster
problem resolution and preemptive monitoring. Electronic Services comprises two separate, but
complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry
points traditionally used to access IBM Internet services and support. The news page enables
you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It
monitors events and transmits system inventory information to IBM on a periodic, client-defined
timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early
knowledge about potential problems enables IBM to deliver proactive service that may result in
higher system availability and performance. In addition, information collected through the Service
Agent is made available to IBM service support representatives when they help answer your
questions or diagnose problems.
To learn how Electronic Services can work for you, visit
http://www.ibm.com/support/electronic
Terms and conditions
IBM credit corporation financing: Yes
Warranty period: One year
Warranty service: If required, IBM provides repair or exchange service depending on the type
of warranty service specified for the machine. IBM will attempt to resolve your problem over the
telephone, or electronically via an IBM Web site. You must follow the problem determination and
resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your
call and is subject to parts availability.
Service levels are response time objectives and are not guaranteed. The specified level of
warranty service may not be available in all worldwide locations. Additional charges may apply
outside IBM's normal service area. Contact your local IBM representative or your reseller for
country- and location-specific information.
Customer replaceable unit (CRU) service: If your problem can be resolved with a CRU
(keyboard, mouse, speaker, memory, HDD and other easily replaceable parts), IBM will ship
these parts to you for replacement by you. If IBM instructs you to return the replaced CRU, you
are responsible for returning it to IBM in accordance with IBM's instructions. If you do not return
the defective CRU, if IBM so instructs, within 15 days of your receipt of the replacement CRU,
IBM may charge you for the replacement.
IBM United States Announcement 107-182
IBM is a registered trademark of International Business Machines Corporation
22
