Table
11-1.
Touchscreen
Status
Messages
(continued)
Message
Definition
Recommended
Action
A/D
Error
Touchscreen
hardware
error
Replace
unit
ASIC
Error
Hardware
Error
PWM
NOVRAM
Error
Checksum
error
in
NOVRAM,
using
defaults
Random
access
memory
(RAM)
Error
Checksum
error
in
read-only
memory
(ROM)
Touchscreen
Not
Found
TouchWare
was
unable
to
communicate
with
the
touchscreen
Check
that
all
cables
for
correctly
connected.
Touchscreen
properties
dialog
box
Problem
Recommended
Action
You
have
touch,
but
cannot
open
the
Touchscreen
Properties
dialog
box.
Only
the
touchscreen
USB
driver
was
installed
and
the
TouchWare
was
not
completely
installed.
Unplug
your
touchscreen
from
the
USB
port
and
reinstall
the
TouchWare.
The
Touchscreen
Properties
dialog
box
always
opens
to
the
Hardware
tab
The
TouchWare
is
unable
to
find
or
communicate
with
the
touchscreen
controller.
v
Check
the
Controller
Information
box
on
the
Hardware
tab.
If
the
OK
message
displays,
contact
technical
support.
v
If
the
message
NOT
FOUND
displays,
review
the
cable
connections
Calibrating
the
touchscreen
Calibration
defines
the
dimensions
and
center
of
the
active
area
of
the
touchscreen.
Calibration
also
aligns
the
touchscreen-active
area
to
the
underlying
.
Calibrate
your
touchscreen
when:
v
You
initially
install
the
TouchWare
v
The
cursor
does
not
accurately
follow
your
finger
movement
v
You
change
the
resolution
or
mode
v
You
adjust
the
touchscreen
controller
frequency
using
the
Stabilize
Cursor
function
v
You
enable
or
disable
the
Filtering
option
Note:
During
calibration,
the
lift-off
position
of
your
touch,
and
not
the
touchdown
position,
determines
the
calibration
point.
If
your
finger
is
not
correctly
positioned
on
the
screen,
you
can
slide
your
finger
to
the
center
of
the
target.
Hold
your
finger
as
still
as
possible
after
you
reach
the
calibration
point.
Do
not
use
any
swinging
motion
during
lift-off.
11-2
4820
SurePoint
Solution
System
Reference
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