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Server Support

Yes

No

No

See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.

Update the firmware to the
latest level.
You can download firmware from

.

http://www.ibm.com/systems/
support/

No

No

Software

Yes

Yes

Hardware

Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven  list at

http://www.ibm.com/servers/eserver/
serverproven/compat/us/.

Is the server working

correctly?

Is the problem

solved?

Hardware or

software problem?

View support telephone numbers at

http://www.ibm.com/planetwide/.

View information about IBM Support Line at

or view support telephone numbers at

http://w

ww.ibm.com/services/sl/products/

http://www.ibm.com/planetwide/.

Register the server. Go to

http://www.ibm.com/support/mysupport/.

Yes

Is the problem

solved?

Is the problem

solved?

Содержание 419452u - Servers System X3250 M2 Xeon...

Страница 1: ...install options Did the server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start correctly Yes No Install the server in...

Страница 2: ...ify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or so...

Страница 3: ...IBM System x3250 M2 Types 4190 and 4194 Installation Guide...

Страница 4: ...57 and the Warranty and Support Information document on the IBM System x Documentation CD Second Edition March 2008 Copyright International Business Machines Corporation 2007 2008 All rights reserved...

Страница 5: ...g a Remote Supervisor Adapter II SlimLine 22 Completing the installation 24 Installing the cover 25 Connecting the cables 25 Updating the server configuration 26 Chapter 3 Server controls LEDs and pow...

Страница 6: ...ct recycling and disposal 59 Battery return program 60 German Ordinance for Work gloss statement 62 Electronic emission notices 62 Federal Communications Commission FCC statement 62 Industry Canada Cl...

Страница 7: ...eert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation di...

Страница 8: ...ted versions of the caution or danger statement in the Safety Information document For example if a caution statement is labeled Statement 1 translations for that caution statement are in the Safety I...

Страница 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Страница 10: ...m battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse int...

Страница 11: ...he device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Cl...

Страница 12: ...e device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current fro...

Страница 13: ...as this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 26 CAUTION Do not place any object...

Страница 14: ...xii IBM System x3250 M2 Types 4190 and 4194 Installation Guide...

Страница 15: ...ote Changes are made periodically to the IBM Web site Procedures for locating firmware and documentation might vary slightly from what is described in this document 1 Go to http www ibm com systems su...

Страница 16: ...Documentation Browser to help you find information quickly Hardware and software requirements The IBM System x Documentation CD requires the following minimum hardware and software v Microsoft Window...

Страница 17: ...documents in which the word or word string appears are listed in order of the most occurrences Click a document to view it and press Crtl F to use the Acrobat search function or press Alt F to use the...

Страница 18: ...r Depending on the server model some features might not be available or some specifications might not apply Racks are marked in vertical increments of 4 45 cm 1 75 inches Each increment is referred to...

Страница 19: ...ar of server v Systems management port if an optional Remote Supervisor Adapter II SlimLine is installed Hard disk controllers v Serial ATA SATA controller simple swap SATA models v Serial attached SC...

Страница 20: ...support hot swap capability you can remove or install the component while the server is running Orange can also indicate touch points on hot swap components See the instructions for removing or instal...

Страница 21: ...3 5 inch simple swap SATA hard disk drive some models 3 5 inch drive cage Simple swap SATA filler Bezel 3 5 inch hot swap hard disk drive some models CD DVD drive Fans Hot swap hard disk drive filler...

Страница 22: ...ve Fans Air baffle Microprocessor DIMM Operator information panel assembly CD DVD interface card 2 5 inch hard disk drive 2 5 inch hard disk drive backplane 2 5 inch filler panel 2 5 inch drive cage H...

Страница 23: ...Other systems management adapter connector Battery connector SAS SATA controller connector DIMM 1 connector DIMM 2 connector DIMM 3 connector DIMM 4 connector Riser card connector SAS SATA controller...

Страница 24: ...10 IBM System x3250 M2 Types 4190 and 4194 Installation Guide...

Страница 25: ...nd xSeries Tools Center at http publib boulder ibm com infocenter toolsctr v1r0 index jsp v Before you install optional hardware make sure that the server is working correctly Start the server and mak...

Страница 26: ...alled in it v If the server has redundant power each of the power supply bays has a power supply installed in it v There is adequate space around the server to allow the server cooling system to work...

Страница 27: ...ing system when you work inside the server with the power on v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave th...

Страница 28: ...amount of configured memory see Using the Configuration Setup Utility program on page 32 v The server comes with one 512 MB or 1 GB DIMM installed in DIMM connector 1 and an identical DIMM the same s...

Страница 29: ...by aligning the edges of the DIMM with the slots at each end of the DIMM connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously T...

Страница 30: ...all a simple swap Serial ATA hard disk drive complete the following steps Note If you have only one hard disk drive install it in the left drive bay Filler panel Hard disk drive assembly SATA hard dis...

Страница 31: ...the tray out of the bay If you have other devices to install do so now Otherwise go to Completing the installation on page 24 Installing a hot swap hard disk drive The 3 5 inch drive hot swap server m...

Страница 32: ...uctions in this section If you have to change switch settings or jumper settings on the adapter follow the instructions that come with the adapter v The adapter slots are on the riser card assembly Yo...

Страница 33: ...ives or tape drives to a simple swap SATA model server v The server scans the PCI slots to assign system resources The scan sequence is related to the startup sequence If you have not changed the defa...

Страница 34: ...rd assembly 4 Grasp the riser card at the front and rear edges and lift to remove the riser card assembly Place the riser card assembly on a flat static protective surface Riser card assembly 5 Remove...

Страница 35: ...apter bracket engages the tab on the expansion slot bracket 8 Follow the cabling instructions if any that come with the adapter 9 Reinstall the riser card assembly Make sure that the riser card assemb...

Страница 36: ...II SlimLine is installed the systems management port on the rear of the server is active Important When the optional Remote Supervisor Adapter II SlimLine is installed in the server you can install on...

Страница 37: ...d rear edges and lift to remove it from the server Place the riser card assembly on a flat static protective surface 5 Put the protective plastic cover that came with the adapter on the Remote Supervi...

Страница 38: ...the configuration so that if you have to replace the adapter in the future you can restore the configuration If you have other devices to install do so now Otherwise go to Completing the installation...

Страница 39: ...nector Serial connector Video connector Ethernet 2 connector Ethernet 1 connector USB 3 connector USB 4 connector Systems management connector You must turn off the server before you connect or discon...

Страница 40: ...configuration settings For more information see Chapter 4 Configuring the server on page 31 Some optional devices have device drivers that you must install For information about installing device driv...

Страница 41: ...trical outlet Power control button Press this button to turn the server on and off manually A power control button shield comes installed around the button to prevent the server from being turned off...

Страница 42: ...tor Connect a 9 pin serial device to this connector Video connector Connect a monitor to this connector Ethernet connector Use either of these connectors to connect the server to a network Ethernet co...

Страница 43: ...configuration of the server and the configured PCI optional devices Turning off the server When you turn off the server and leave it connected to ac power the server can respond to requests from the...

Страница 44: ...seconds to turn off the server v If an optional Remote Supervisor Adapter II SlimLine is installed in the server the server can be turned off from the Remote Supervisor Adapter II SlimLine user interf...

Страница 45: ...ity Ctrl C during server startup ServerGuide MegaRAID Storage Manager ServeRAID MR10i adapter installed 2 5 inch drive models only WebBIOS Configuration Utility Ctrl H during server startup BIOS Confi...

Страница 46: ...F1 If an administrator password has been set you must type the administrator password to access the full Configuration Setup Utility menu 3 Follow the instructions on the screen See the User s Guide t...

Страница 47: ...dition exceeds a threshold or if a system component fails the baseboard management controller lights LEDs to help you diagnose the problem and also records the error in the BMC system event log The ba...

Страница 48: ...34 IBM System x3250 M2 Types 4190 and 4194 Installation Guide...

Страница 49: ...Documentation CD for more information v Troubleshooting charts These charts list problem symptoms and actions to correct the problems See Troubleshooting tables on page 43 for more information v Dynam...

Страница 50: ...tion 062 Three consecutive boot failures using the default configuration 1 Update the system firmware to the latest level see the Problem Determination and Service Guide on the IBM System x Documentat...

Страница 51: ...184 Power on password damaged 1 Run the Configuration Setup Utility program select Load Default Settings and save the settings 2 Reseat the battery 3 Replace the following components one at a time in...

Страница 52: ...programs in the Problem Determination and Service Guide on the IBM System x Documentation CD 2 Reseat the following components depending on the server model v Hot swap models Hard disk drive x v Simpl...

Страница 53: ...agnostic tests 3 Reseat the following components a Hard disk drive b Hard disk drive backplane cable or back plate cables 4 Replace the following components one at a time in the order shown restarting...

Страница 54: ...erver each time a Trained service technician only Microprocessor b Trained service technician only System board 00019701 Microprocessor x is not functioning or failed the built in self test Make sure...

Страница 55: ...rvice technician Error code Description Action I9990301 Hard disk drive boot sector error 1 Reseat the following components depending on the server model v Hot swap models a Hard disk drive b SAS SATA...

Страница 56: ...tep must be performed only by a trained service technician Error code Description Action I9990305 An operating system was not found 1 Make sure that a bootable operating system is installed 2 Run the...

Страница 57: ...v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an ac...

Страница 58: ...U the part must be replaced by a trained service technician Hard disk drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solv...

Страница 59: ...ce problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service Guide...

Страница 60: ...erver serverproven compat us v The mouse or pointing device USB cable is securely connected to the server and the device drivers are installed correctly v The server and the monitor are turned on 2 If...

Страница 61: ...memory diagnostics see Running the diagnostic programs in the Problem Determination and Service Guide 4 Add one pair of DIMMs at a time making sure that the DIMMs in each pair match 5 Reseat the DIMM...

Страница 62: ...ge 51 v The monitor cables are connected correctly v The monitor is turned on and the brightness and contrast controls are adjusted correctly v Only a single beep sounds when the server is turned on I...

Страница 63: ...tor Attention Moving a color monitor while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diske...

Страница 64: ...ttp www ibm com servers eserver serverproven compat us v You followed the installation instructions that came with the device and the device is installed correctly v You have not loosened any other in...

Страница 65: ...technician only The microprocessor is correctly installed 3 If you just installed an optional device remove it and restart the server If the server now starts you might have installed more devices tha...

Страница 66: ...ents one at a time in the order shown restarting the server each time a Failing serial device b Serial cable c Trained service technician only System board ServerGuide problems v Follow the suggested...

Страница 67: ...ure that setup is complete Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Proble...

Страница 68: ...technician only that step must be performed only by a trained service technician Symptom Action A USB device does not work 1 Make sure that v The correct USB device driver is installed v The operating...

Страница 69: ...ostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and error codes If you...

Страница 70: ...m com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through IBM Services or through yo...

Страница 71: ...LUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain...

Страница 72: ...Red Hat the Red Hat Shadow Man logo and all Red Hat based trademarks and logos are trademarks or registered trademarks of Red Hat Inc in the United States and other countries Other company product or...

Страница 73: ...ation on IBM product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products index shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo estable...

Страница 74: ...otential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Batte...

Страница 75: ...ie selon cette norme In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The la...

Страница 76: ...to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to...

Страница 77: ...for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reason...

Страница 78: ...Japanese Voluntary Control Council for Interference VCCI statement Korean Class A warning statement 64 IBM System x3250 M2 Types 4190 and 4194 Installation Guide...

Страница 79: ...cations 15 supported 5 display problems 48 documentation CD 2 drives 5 DVD drive problems 43 E electrical input 5 electronic emission Class A notice 62 environment 5 error messages POST 36 error sympt...

Страница 80: ...tion 1 optional device problems 50 optional device connectors 9 order of installation memory modules 14 P pointing device problems 46 POST error messages 36 power problems 51 requirement 5 supply 5 po...

Страница 81: ...systems management connector 28 T telephone numbers 56 temperature 5 trademarks 57 troubleshooting chart 43 turning off the server 29 turning on the server 29 T V gloss statement 62 U United States e...

Страница 82: ...68 IBM System x3250 M2 Types 4190 and 4194 Installation Guide...

Страница 83: ......

Страница 84: ...Part Number 44R5194 Printed in USA 1P P N 44R5194...

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