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Undetermined problems
Use the information in this section if the diagnostic tests did not diagnose the
failure, the devices list is incorrect, or the server is inoperative.
Damaged data in CMOS memory or damaged BIOS code can cause undetermined
problems. To reset the CMOS data, use the password override jumper to override
the power-on password and clear the CMOS memory; see “Resetting passwords”
on page 26. If you suspect that the BIOS code is damaged, see “Recovering from a
POST/BIOS update failure” on page 25.
Check the LEDs on all the power supplies. If the LEDs indicate the power supplies
are working correctly, complete the following steps:
1. Turn off the server.
2. Make sure that the server is cabled correctly.
3. Remove or disconnect the following devices (one at a time) until you find the
failure (turn on the server and reconfigure each time):
v
Any external devices
v
Surge suppressor device (on the server)
v Modem, printer, mouse, or non-IBM devices
v Each adapter
v Drives
v Memory modules (minimum requirement = two 512 MB DIMMs)
Note: Minimum operating requirements are:
a. Power supply
b. System board
c. One microprocessor
d. Memory (with a minimum of two 512 MB DIMMs)
4. Turn on the server. If the problem remains, suspect the following FRUs in the
order listed:
v
Power supply
v
System board
Notes:
1. If the problem goes away when you remove an adapter from the system and
replacing that adapter does not correct the problem, suspect the system board.
2. If you suspect a networking problem and all the system tests pass, suspect a
network cabling problem external to the system.
Chapter 7. Symptom-to-FRU index
97