IBM 2179 страница 87 Скачать руководство пользователя | Manualshive

Страница: 87 / 120

background image

Chapter 7. Getting information, help, and service

If you need help, service, technical assistance, or just want more information
about IBM products, you will find a wide variety of sources available from
IBM to assist you. This section contains information about where to go for
additional information about IBM and IBM products, what to do if you
experience a problem with your computer, and whom to call for service should
it be necessary.

Getting information

Information about your IBM computer and preinstalled software, if any, is
available in the documentation that comes with your computer. That
documentation includes printed books, online books, README files, and help
files. In addition, information about IBM products is available on the World
Wide Web and through the IBM Automated Fax System.

Using the World Wide Web

On the World Wide Web, the IBM Web site has up-to-date information about
IBM Personal Computer products and support. The address for the IBM
Personal Computing home page is http://www.ibm.com/pc.

You can find support information for your IBM products, including supported
options, at http://www.ibm.com/pc/support.

If you select Profile from the support page, you can create a customized
support page that is specific to your hardware, complete with Frequently
Asked Questions, Parts Information, Technical Hints and Tips, and
Downloadable Files. In addition, you can choose to receive e-mail notifications
whenever new information becomes available about your registered products.

You also can order publications through the IBM Publications Ordering System
at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting information by fax

If you have a touch-tone telephone and access to a fax machine, in the U.S.
and Canada you can receive by fax marketing and technical information on
many topics, including hardware, operating systems, and local area networks
(LANs).

© Copyright IBM Corp. 2000

71

«
...
85
86
87
88
89
...
»

Содержание 2179

Страница 1: ...For the latest version of this online publication go to http www ibm com pc support User Guide Type 2179...

Страница 2: ......

Страница 3: ...For the latest version of this online publication go to http www ibm com pc support User Guide Type 2179...

Страница 4: ...ices on page vii and Product warranty and notices on page 79 Second Edition August 2000 Copyright International Business Machines Corporation 2000 All rights reserved US Government Users Restricted Ri...

Страница 5: ...stem management features 2 Keyboard and mouse features 3 Expansion capability 3 Power 3 Security features 3 Supported operating systems 3 Software 4 IBM preinstalled software 4 Additional software 4 A...

Страница 6: ...management features 24 Using the Windows Start menu 24 Using the Standby button on the keyboard 25 Using the power button 25 Setting power schemes 25 Using security features 26 Locking the cover 26 L...

Страница 7: ...58 Display monitor problems 58 General problems 59 Intermittent problems 59 Keyboard mouse or pointing device problems 60 Memory problems 61 Modem problems 61 Optional device problems 64 Software pro...

Страница 8: ...States Part 1 General Terms 83 Part 2 Worldwide Country Unique Terms 86 Notices 91 Processing date data 92 Trademarks 92 Electronic emission notices 92 Federal Communications Commission FCC statement...

Страница 9: ...the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To conne...

Страница 10: ...ion contraire mentionn e dans les proc dures d installation et de configuration v Lorsque vous installez que vous d placez ou que vous manipulez le pr sent produit ou des p riph riques qui lui sont ra...

Страница 11: ...utilisation de mauvaise manipulation ou de mise au rebut inappropri e Ne pas v Lancer ou plonger dans l eau v Chauffer plus de 100 C 212 F v R parer ou d sassembler Mettre au rebut les batteries usag...

Страница 12: ...Computer models are equipped from the factory with a CD ROM drive or a DVD ROM drive CD ROM drives and DVD ROM drives are also sold separately as options CD ROM drives and DVD ROM drives are laser pr...

Страница 13: ...lasse 1 conforme aux normes CEI 825 et CENELEC EN 60 825 Lorsqu une unit de CD ROM DVD ROM est install e tenez compte des remarques suivantes ATTENTION Pour viter tout risque d exposition au rayon las...

Страница 14: ...xii User Guide...

Страница 15: ...an help you avoid damage to the hardware or software that comes with your computer Note A Note contains information you might find especially useful Important An Important notice warns you about possi...

Страница 16: ...information about the operating system device drivers applications and product recovery software v Hardware Maintenance Manual This publication for trained service technicians can be downloaded from...

Страница 17: ...software Identifying your computer In most instances the best way to identify your computer is by the machine type model number The machine type model number indicates the various features of the comp...

Страница 18: ...DRAM v 64 and 128 MB non parity non ECC DIMMs standard v 256 MB non parity non ECC DIMMs optional v 512 MB maximum SDRAM v Flash memory for system programs Internal drives v One EIDE hard disk drive v...

Страница 19: ...anual switch between ranges 90 137 or 180 265 V ac v Automatic switching 57 63 or 47 53 Hz input frequency range v Built in overload and surge protection v Advanced Power Management support v Advanced...

Страница 20: ...are publication for a description of the additional software that comes with your computer Access IBM The Access IBM program is preinstalled on your computer and is accessible from the Windows desktop...

Страница 21: ...following v Computer v Power cord v Keyboard v Mouse If you are missing an item contact your place of purchase Selecting a location for your computer Make sure you have an adequate number of properly...

Страница 22: ...nd provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor o...

Страница 23: ...circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause...

Страница 24: ...ally dislodged Connecting cables Read the following before connecting cables v Connect all device cables before plugging any power cords into an electrical outlet v Connect the power cords to the comp...

Страница 25: ...nected to any one of the available USB connectors These cables can be relocated to other USB connectors at a later time if desired The two USB connectors on the Rapid Access III keyboard are designed...

Страница 26: ...bers Locate identification numbers serial and type model at the right side of your computer and record this information See Appendix Computer records on page 77 See Related information on page xiv for...

Страница 27: ...ication to continue with the software setup of your computer For information about how to turn on your computer see Chapter 3 Operating and caring for your computer on page 13 Note If you suspect a pr...

Страница 28: ...12 User Guide...

Страница 29: ...rs that tell you when a certain device such as the diskette drive is in use 1 Hard disk drive in use indicator 2 Power standby indicator 3 Power button 4 LCD brightness increase button 5 LCD brightnes...

Страница 30: ...rightness increase button Press and hold this switch until the monitor brightness is increased to the desired level Device bay release button Press this button to lower the device bay for access to th...

Страница 31: ...n icon search for the program in the Start menu or type an Internet address in your browser Some of the Rapid Access Buttons are preset to support important multimedia functions on your computer Mute...

Страница 32: ...ack button 11 Previous track button To customize a Rapid Access Button do the following 1 From the Windows desktop click Start 2 Select Settings and then click Control Panel 3 Double click Keyboard Ra...

Страница 33: ...the auto scroll mode click any of the mouse buttons 3 Context menu button Use this button to display a menu for the active program icon or object 4 Scroll stick Use this stick to control the scrollin...

Страница 34: ...DVD ROM drive are located in a drop down device bay To lower the device bay for access to the diskette and CD ROM or DVD ROM drives press the device bay release button 1 To close the device bay push u...

Страница 35: ...n your diskettes Keep diskettes away from magnets or devices that create a strong magnetic field such as electric motors and generators Diskettes are sensitive to magnets found in television sets tele...

Страница 36: ...tte does not have a write protect switch it is permanently write protected A write protect switch is located on the back of 3 5 inch diskettes Write protect switch v To allow writing to the diskette s...

Страница 37: ...ow these guidelines v Hold the disc by its edges Do not touch the surface of the side that is not labeled v To remove dust or fingerprints wipe the disc with a clean soft cloth from the center to the...

Страница 38: ...ently pushing the tray closed When the tray is closed the indicator light on the front of the drive will activate to indicate that the drive is in use To remove a disc 1 With the computer turned on pr...

Страница 39: ...graphics adapter and a README file with instructions for installing the device drivers are provided on the Product Recovery CD that comes with your computer If your computer has IBM preinstalled soft...

Страница 40: ...or information and instructions Note If you experience interference or speaker feedback while recording try reducing the microphone recording volume gain Using power management features Your computer...

Страница 41: ...de also brings the computer out of Standby mode v When the power button is set for Shutdown pressing the power button regardless of the length of time you hold it in simply turns off or starts the com...

Страница 42: ...r Some models come with a built in cover lock You can use this to restrict access to components inside the computer Locking the keyboard You can set a power on password through the Configuration Setup...

Страница 43: ...isconnect a power cord by grasping the plug not the cord Cleaning your computer and keyboard It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free o...

Страница 44: ...e direction of the arrow Note Some mice have lock and unlock symbols to indicate how far you need to rotate the retainer 4 Place your hand over the retainer and turn the mouse right side up The retain...

Страница 45: ...nd then disconnect the other ends of cables from the computer 5 Disconnect all cables connecting external devices such as a keyboard mouse printer scanner and joystick 6 If you are moving the computer...

Страница 46: ...30 User Guide...

Страница 47: ...is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use lights go off and restart the computer 2 When the Configu...

Страница 48: ...se symbols v An additional submenu or screen is available A change to that item has been made in the system configuration or the Configuration Setup Utility program has detected an error and attempted...

Страница 49: ...each screen not all of these keys are active on every menu Exiting from the Configuration Setup Utility program When you finish viewing or changing settings press Esc to return to the Configuration Se...

Страница 50: ...rity and press Enter Press F1 for help when setting changing or deleting passwords Using Security Profile by Device You can use Security Profile by Device to enable or disable user access to the follo...

Страница 51: ...from the power button than for when it is turned on automatically such as over a LAN or by a timer The Configuration Setup Utility program is used to select the primary startup sequence and the autom...

Страница 52: ...36 User Guide...

Страница 53: ...instructed to do so When you handle options and other computer components take these precautions to avoid static electricity damage v Limit your movement Movement can cause static electricity to buil...

Страница 54: ...computer For more information use the ConfigSafe help system Available options For the latest information about available options see the following World Wide Web pages v http www ibm com pc us optio...

Страница 55: ...0 PCI expansion slot 11 PCI expansion slot 12 CD ROM or DVD ROM drive audio connector Disconnecting cables To disconnect cables do the following 1 Remove any media diskettes or CDs from the drives and...

Страница 56: ...e position shown in the following illustration Attention Be sure to use a soft padded surface such as cloth or paper towels when positioning the computer for service The monitor or monitor bezel might...

Страница 57: ...Chapter 5 Installing options 41...

Страница 58: ...omputer cover See Removing the rear cover on page 40 2 To release the hard disk drive use a flat blade screwdriver or coin and pry up on the latch as shown in the following illustration 3 Rotate the h...

Страница 59: ...d disk drive on page 42 3 Remove the four thumbscrews holding the system board cover Attention A fan is mounted inside the system board cover and is connected to the system board with a cable Be caref...

Страница 60: ...44 User Guide...

Страница 61: ...ed must contain the same amount of memory To install a DIMM do the following 1 Remove the rear computer cover See Removing the rear cover on page 40 2 Remove the hard disk drive See Removing the hard...

Страница 62: ...MM over the socket making sure that the notches in the DIMM are aligned with the tabs on the socket Push the DIMM straight down into the connector until the retaining clips close Notches 7 Replace the...

Страница 63: ...height To install an adapter do the following 1 Remove the rear cover See Removing the rear cover on page 40 2 Remove the hard disk drive See Removing the hard disk drive on page 42 3 Remove the syst...

Страница 64: ...48 User Guide...

Страница 65: ...pass on to a service technician You can check the hardware by following the procedures in this chapter You can also use the diagnostic programs provided with your computer see IBM Enhanced Diagnostic...

Страница 66: ...iagnostic programs do not detect an error go to Device troubleshooting charts on page 54 2 You have an unreadable display or an error message is displayed Is an error message displayed No Continue at...

Страница 67: ...shed by the Configuration Setup Utility program v Starts the video operation v Verifies that the diskette drives are working v Verifies that the hard disk drive and the CD ROM or DVD ROM drive are wor...

Страница 68: ...Go to Running the IBM Enhanced Diagnostics program on page 66for instructions on running memory diagnostics 301 Keyboard error 1 Make sure the keyboard is properly connected 2 If the keyboard is prop...

Страница 69: ...1962 No startup device found 1 Go to Starting and using the Configuration Setup Utility program on page 31 and follow the instructions to verify that the startup sequence is configured properly 2 If...

Страница 70: ...your computer 3 Reinstall the new software or new device Use the following directory to quickly locate problem categories in the troubleshooting charts Problem type Go to Audio problems Audio problem...

Страница 71: ...ot correct the problem run the diagnostic programs see Running the IBM Enhanced Diagnostics program on page 66 If you need technical assistance see Chapter 7 Getting information help and service on pa...

Страница 72: ...er 7 Getting information help and service on page 71 A CD or DVD does not work v Verify that the disc is inserted correctly with its label up v Make sure that the disc you are using is clean To remove...

Страница 73: ...d 3 Check all cable connections to and from the speakers 4 Use the DVD menu for the video to select a different audio track If you need technical assistance see Chapter 7 Getting information help and...

Страница 74: ...rogram see Software problems on page 65 If you cannot correct the problem have the computer serviced Display monitor problems Symptom Action General monitor problems 1 Make sure the brightness control...

Страница 75: ...roblem have the computer serviced Intermittent problems Symptom Action A problem occurs only occasionally and is difficult to repeat Verify that 1 All cables and cords are securely connected to the co...

Страница 76: ...ons To access the program and start the help system a From the Windows desktop click Start b Select Settings and then click Control Panel c Double click Keyboard Rapid Access The Rapid Access Keyboard...

Страница 77: ...rmation The computer might have detected a bad DIMM and automatically reallocated memory so that it could continue to operate If you cannot correct the problem have the computer serviced Modem problem...

Страница 78: ...ake sure you are calling the correct number and that you are using the correct communications settings For additional help refer to the documentation for your communications software 4 Make sure no on...

Страница 79: ...em type of Other you must include the proper modem initialization string For most programs the initialization string AT F will work v Baud rate 115200 Kbps or the maximum setting offered by your commu...

Страница 80: ...tion for any other installed adapters to determine the resources required for each adapter 6 You updated the configuration information in the Configuration Setup Utility program if necessary and have...

Страница 81: ...tom Action A Universal Serial Bus USB device does not work Verify that the USB device is properly installed and firmly seated If you cannot correct the problem have the computer serviced IBM Enhanced...

Страница 82: ...g an IBM Enhanced Diagnostics diskette To download the IBM Enhanced Diagnostics diskette image from the World Wide Web do the following 1 Go to http www ibm com pc support on the World Wide Web 2 Type...

Страница 83: ...nly a few seconds Wait for the product recovery menu to display 4 Depending on your operating system you might be prompted to select a system setting If no prompt displays go to the next step 5 When t...

Страница 84: ...es 2 Remove the rear cover See Removing the rear cover on page 40 3 Remove the hard disk drive See Removing the hard disk drive on page 42 4 Remove the system board cover See Removing the system board...

Страница 85: ...nt an error message might be displayed This is normal after the battery is replaced 8 Turn on the computer and all attached devices 9 Use the Configuration Setup Utility program to set the date and ti...

Страница 86: ...70 User Guide...

Страница 87: ...to date information about IBM Personal Computer products and support The address for the IBM Personal Computing home page is http www ibm com pc You can find support information for your IBM products...

Страница 88: ...ng information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest tec...

Страница 89: ...obtain warranty service In the U S and Canada these services are available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 00 a m to 6 00 p m Note Res...

Страница 90: ...A and Puerto Rico U S A and Puerto Rico 1 800 772 2227 In all other countries contact your IBM reseller or IBM marketing representative Other services IBM Update Connector is a remote communication t...

Страница 91: ...ated to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the IBM HelpCe...

Страница 92: ...76 User Guide...

Страница 93: ..._____________ Date of purchase __________________________________________ Registration number __________________________________________ The machine type M T and model numbers and the serial number S...

Страница 94: ...78 User Guide...

Страница 95: ...ed by IBM in this Statement of Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upg...

Страница 96: ...product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER...

Страница 97: ...conversion or upgrade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatib...

Страница 98: ...fundamental breach negligence misrepresentation or other contract or tort claim IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible per...

Страница 99: ...IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine...

Страница 100: ...et up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for the Machine contact your reseller or IBM You may be required to present proof of...

Страница 101: ...them to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2...

Страница 102: ...Country Unique Terms ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you m...

Страница 103: ...Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The follow...

Страница 104: ...f Liability The following replaces item 2 in this Section 2 as to any other actual direct damages IBM s liability will be limited to the total amount you paid for the Machine that is the subject of th...

Страница 105: ...to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following r...

Страница 106: ...ustomer orders for IBM Machines as newly manufactured in accordance with IBM s production standards UNITED KINGDOM Limitation of Liability The following replaces items 1 and 2 of the first paragraph o...

Страница 107: ...inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A The following paragraph does not apply to the United Kingdom or any country where such p...

Страница 108: ...reinstalled or otherwise distributed by IBM You should contact the vendors responsible for those products directly to determine the capabilities of their products and update them if needed This IBM ha...

Страница 109: ...cuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in o...

Страница 110: ...this equipment If these numbers are requested provide this information to your telephone company Note If the device is an internal modem a second FCC registration label is also provided You may attac...

Страница 111: ...n means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements documents The Depa...

Страница 112: ...vice dans certaines situations Les r parations de mat riel homologu doivent tre coordonn es par un repr sentant d sign par le fournisseur L entreprise de t l communications peut demander l utilisateur...

Страница 113: ...ment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety...

Страница 114: ...98 User Guide...

Страница 115: ...tion Setup Utility other settings 35 connecting cables 8 controls and indicators 13 D device bay 13 18 diagnostics diskette 65 disconnecting cables 39 diskette drive 18 diskette drive problems 58 disp...

Страница 116: ...59 intermittent 59 memory 61 optional device 64 problems continued software 65 USB 65 product overview 1 R RAM adding 45 rapid access keyboard 15 rear cover removing 40 removing hard disk drive 42 rea...

Страница 117: ...9 power button on keyboard 25 power management features 24 power management in Windows 98 25 security features 26 security profile by device 34 standby button on keyboard 25 video features 23 Windows...

Страница 118: ...102 User Guide...

Страница 119: ......

Страница 120: ...Part Number 22P2750 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 1P P N 22P2750...

Отзывы:

Нет отзывов

Похожие инструкции для 2179

Бренд: NComputing Страницы: 16

Бренд: IBM Страницы: 102

Бренд: Aaeon Страницы: 45

Бренд: FabiaTech Страницы: 62

Бренд: Gateway Страницы: 144

Workstation Fusion 7000

Бренд: MAXDATA Страницы: 46

PC 300GL Type 6561

Бренд: IBM Страницы: 66

Бренд: Sun Microsystems Страницы: 92

Kontron KWS 3000-CML

Бренд: S&T Страницы: 58

Бренд: AB Quality Страницы: 24

Бренд: QNAP Страницы: 45

Бренд: Habey Страницы: 4

Бренд: Fujitsu Siemens Computers Страницы: 52

Бренд: Fujitsu Siemens Computers Страницы: 70

Бренд: Fujitsu Siemens Computers Страницы: 94

Apricot MS Series

Бренд: Mitsubishi Страницы: 87

Бренд: AMSTRAD Страницы: 52

Бренд: IBASE Technology Страницы: 85

Бренды по названию

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Популярные бренды

Загрузить еще бренды