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IBM 206m - eServer xSeries - 8485 Скачать руководство пользователя страница 6

Chapter

5.

Solving

problems

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. 49

Diagnostic

tools

overview

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. 49

POST

beep

codes

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. 49

POST

error

codes

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. 50

ServerGuide

problems

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. 63

Troubleshooting

tables

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. 63

CD

or

DVD

drive

problems

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. 64

Diskette

drive

problems

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. 65

General

problems

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. 65

Hard

disk

drive

problems

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. 65

Intermittent

problems

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. 66

Keyboard,

mouse,

or

pointing-device

problems

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. 67

Memory

problems

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. 68

Microprocessor

problems

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. 69

Monitor

problems

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. 69

Optional-device

problems

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. 72

Power

problems

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. 73

Serial

port

problems

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. 74

Software

problems

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. 75

Universal

Serial

Bus

device

problems

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. 75

System-board

LEDs

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. 76

Appendix

A.

Getting

help

and

technical

assistance

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. 77

Before

you

call

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. 77

Using

the

documentation

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. 77

Getting

help

and

information

from

the

World

Wide

Web

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. 78

Software

service

and

support

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. 78

Hardware

service

and

support

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. 78

Appendix

B.

Notices

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. 79

Edition

notice

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. 79

Trademarks

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. 80

Important

notes

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. 80

Product

recycling

and

disposal

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. 81

Battery

return

program

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. 82

Electronic

emission

notices

(Class

A)

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. 83

Federal

Communications

Commission

(FCC)

statement

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Industry

Canada

Class

A

emission

compliance

statement

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. 83

Australia

and

New

Zealand

Class

A

statement

.

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United

Kingdom

telecommunications

safety

requirement

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European

Union

EMC

Directive

conformance

statement

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. 83

Taiwanese

Class

A

warning

statement

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. 84

Chinese

Class

A

warning

statement

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. 84

Japanese

Voluntary

Control

Council

for

Interference

(VCCI)

statement

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. 84

Electronic

emission

notices

(Class

B)

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. 85

Federal

Communications

Commission

(FCC)

statement

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. 85

Industry

Canada

Class

B

emission

compliance

statement

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. 85

Avis

de

conformité

à

la

réglementation

d’Industrie

Canada

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. 85

European

Union

EMC

Directive

conformance

statement

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. 86

Japanese

Voluntary

Control

Council

for

Interference

(VCCI)

statement

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. 86

Power

cords

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. 86

Index

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. 89

iv

xSeries

206m

Types

8485

and

8490:

Installation

Guide

«
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4
5
6
7
8
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»

Содержание 206m - eServer xSeries - 8485

Страница 1: ... page Cable the server and options Start the server Install options Drives Adapters Memory Did the server start correctly Yes No Use ServerGuide to set up and configure hardware Did configuration complete Use ServerGuide to install operating system Use ServerGuide to install applications such as IBM systems management software and IBM ServeRAID programs System is ready to use Go to the Server Supp...

Страница 2: ...ctions and verify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or software problem View support telephone numbers at http www ibm com planetwide View information about IBM Support Line at or view support telephone numbers at http www ibm com services sl ...

Страница 3: ...xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 4: ...age 79 and the Warranty and Support Information document on the IBM xSeries Documentation CD Third Edition October 2006 Copyright International Business Machines Corporation 2006 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Страница 5: ...sk drive in bay 4 5 6 or 7 23 Power and signal cables for internal drives 24 Installing an adapter 25 Completing the installation 28 Reinstalling the two piece bezel 28 Reinstalling the side cover 30 Connecting the cables 31 Updating the server configuration 32 Chapter 3 Server controls LEDs and power 33 Front view 33 Rear view 35 Server power features 36 Turning on the server 36 Turning off the s...

Страница 6: ...s 79 Edition notice 79 Trademarks 80 Important notes 80 Product recycling and disposal 81 Battery return program 82 Electronic emission notices Class A 83 Federal Communications Commission FCC statement 83 Industry Canada Class A emission compliance statement 83 Australia and New Zealand Class A statement 83 United Kingdom telecommunications safety requirement 83 European Union EMC Directive confo...

Страница 7: ...talleert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette pro...

Страница 8: ...ions of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Information book under statement 1 Be sure to read all caution and danger statements in this documentation before performing the instructions Read any additional safety information that comes with the b...

Страница 9: ...equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached...

Страница 10: ...thium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse into water v Heat to more than 100 C 212 F v Repair or disassemble Dispose of the battery as required by local ordinances or regulations viii xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 11: ...the device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Lase...

Страница 12: ...on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source 1 2 x xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 13: ...pect a problem with one of these parts contact a service technician Statement 12 CAUTION The following label indicates a hot surface nearby Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed branch circuit protection requirements Refer to the i...

Страница 14: ...er and birth defects or other reproductive harm Wash hands after handling ADVERTENCIA El contacto con el cable de este producto o con cables de accesorios que se venden junto con este producto pueden exponerle al plomo un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos además de otros riesgos reproductivos L...

Страница 15: ...is described in this document 1 Go to http www ibm com support 2 Under Search technical support type 8485 or 8490 depending on the machine type for your server model and click Search The server comes with an IBM ServerGuide Setup and Installation CD to help you configure the hardware install device drivers and install the operating system Important If your server comes preloaded with an operating ...

Страница 16: ... cannot be duplicated by a locksmith If you lose them order replacement keys from the key manufacturer The key serial number and the telephone number of the manufacturer are on a tag that is attached to the keys If you plan to install the server in a rack you must purchase a Tower to Rack Kit conversion kit For a list of supported options for the server see the ServerProven list at http www ibm co...

Страница 17: ...on Browser v If Autostart is enabled insert the CD into the CD drive The Documentation Browser starts automatically v If Autostart is disabled or is not enabled for all users use one of the following procedures If you are using a Windows operating system insert the CD into the CD drive and click Start Run In the Open field type e win32 bat where e is the drive letter of the CD drive and click OK I...

Страница 18: ...tices provide important tips guidance or advice v Important These notices provide information or advice that might help you avoid inconvenient or problem situations v Attention These notices indicate potential damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur v Caution These statements indicate situations that can ...

Страница 19: ...management controller mini BMC v Broadcom 5721 10 100 1000 Ethernet controller on the system board with RJ 45 Ethernet port v Two serial ports v One parallel port v Four port Serial ATA controller v One internal SAS port mini PCI slot v Integrated RAID capability HostRAID v Four Universal Serial Bus USB v2 0 ports two on front and two on rear v Keyboard port v Mouse port v ATA 100 single channel I...

Страница 20: ...ap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component The following illustration shows the major components in the server Note The illustrations in this document might differ slightly from your hardware Front adapter support bracket Drive cage EMC shields Fi...

Страница 21: ...electrical outlets for the server monitor and other devices v Back up all important data before you make changes to disk drives v Have a small flat blade screwdriver available v You do not have to turn off the server to install or replace hot swap power supplies hot swap fans or hot plug Universal Serial Bus USB devices v Blue on a component indicates touch points where you can grip the component ...

Страница 22: ...v You have replaced a hot swap drive within 2 minutes of removal Working inside the server with the power on Attention Static electricity that is released to internal server components when the server is powered on might cause the server to halt which could result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when wo...

Страница 23: ...e power on v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device where others can handle and damage it v While the device is still in its static protective package touch it to an unpainted metal surface on the outside of the server for at least 2 seconds This drains static electricity from the package and...

Страница 24: ...n its side 4 Unlock the side cover then press the cover release latch down as indicated by the two arrows on the latch Cover release latch Key lock 5 Lift the side cover off the server and set it aside To replace the side cover see Reinstalling the side cover on page 30 Attention For proper cooling and airflow replace the cover before turning on the server Operating the server for extended periods...

Страница 25: ...bezel you do not have to remove the side cover However the side cover must be unlocked To remove the two piece bezel complete the following steps 1 Unlock the side cover 2 Remove the side cover see Removing the side cover on page 10 3 Press the round blue release button on the right side of the lower bezel and tilt the lower bezel forward to disengage it from the chassis 4 Lift the lower bezel to ...

Страница 26: ...then rotate the upper bezel to the right side of the server to disengage the two right side tabs from the chassis Set the upper bezel aside For instructions for reinstalling the two piece bezel see Reinstalling the two piece bezel on page 28 12 xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 27: ...ormation see the User s Guide on the IBM xSeries Documentation CD v For two way memory interleaving DIMMs must be installed in matched pairs If one DIMM is installed in the DIMM 1 connector when you install an additional DIMM it must be installed in the DIMM 3 connector and it must be the same size speed type and technology as the DIMM in the DIMM 1 connector You can mix compatible DIMMs from vari...

Страница 28: ...op which could result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when working inside the server with the power on To install a DIMM complete the following steps 1 Read the safety information that begins on page v and Installation guidelines on page 7 2 Turn off the server and peripheral devices and disconnect the ...

Страница 29: ...ainted metal surface on the server Then remove the new DIMM from the package 7 Turn the DIMM so that the DIMM keys align correctly with the slot 8 Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously The retaining clips...

Страница 30: ...bay 4 Some non hot swap SATA models might come with an IDE CD ROM drive in bay 1 and a non hot swap SATA hard disk drive in bay 4 Some hot swap SATA models might come with an IDE CD ROM drive in bay 1 and a hot swap SATA hard disk drive in bay 4 The following illustration shows the drive bays Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 The following notes describe the types of drives that the server...

Страница 31: ...I PCI Express and PCI X slots covered or occupied When you install a drive or PCI PCI Express or PCI X adapter save the EMC shield and filler panel from the bay or the PCI PCI Express or PCI X adapter slot cover in the event that you later remove the option v For a complete list of supported options for the server see http www ibm com servers eserver serverproven compat us Installing a drive in ba...

Страница 32: ... Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 6 Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the...

Страница 33: ... or 7 This procedure applies only to server models that have hot swap hard disk drives Some server models come with SAS or SATA hot swap hard disk drives Before you install a hot swap hard disk drive read the following information v The hot swap drives must be either all SAS hard disk drives or all SATA hard disk drives the two types cannot be combined v Inspect the drive tray for signs of damage ...

Страница 34: ...handle is open b Align the drive assembly with the guide rails in the bay c Gently push the drive assembly into the bay until the drive stops d Push the tray handle to the closed locked position e Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly You might have to restart the server before the drive is recognized If the amber hard disk drive st...

Страница 35: ...ap models In the typical configuration the standard hard disk drives and backplane are connected to channel A Device ID Drive bay 4 0 Drive bay 5 1 Drive bay 6 2 Drive bay 7 3 Installing a simple swap SATA hard disk drive in bay 4 5 6 or 7 Some server models come with simple swap SATA hard disk drives which are accessible from the front of the server Before you install a simple swap SATA hard disk...

Страница 36: ... static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 6 Align the drive assembly with the guide rails in the bay the connector end of the drive goes in first 7 Pull the loops of the drive assembly toward each other then carefully slide the drive assembly into the drive bay u...

Страница 37: ...isk drive To install a non hot swap SATA hard disk drive complete the following steps 1 Read the safety information that begins on page v and Installation guidelines on page 7 2 Turn off the server and peripheral devices and disconnect all external cables and power cords 3 Unlock the side cover the bezel will not disengage from the server if the cover is locked 4 Remove the side cover and lower be...

Страница 38: ...nnected to the system board v If you have only one IDE device on a cable it must be set as a master device v If two IDE devices are used on a single cable one must be designated as the master device and the other as the subordinate device otherwise the server might not recognize some of the IDE devices The master and subordinate designation is determined by switch or jumper settings on each IDE de...

Страница 39: ...hat comes with the adapter and follow those instructions in addition to the instructions in this section If you need to change the switch setting or jumper settings on the adapter follow the instructions that come with the adapter v Read the documentation that comes with your v The server comes with two PCI slots and two PCI Express slots on the main system board If your model comes with the optio...

Страница 40: ...r see http www ibm com servers eserver serverproven compat us For the locations of the expansion slots on the system board and the optional PCI X expansion card see the User s Guide on the IBM xSeries Documentation CD Attention Static electricity that is released to internal server components when the server is powered on might cause the server to stop which could result in the loss of data To avo...

Страница 41: ... the adapter to any unpainted metal surface on the server Then remove the adapter from the static protective package Avoid touching the components and gold edge connectors on the adapter 8 If you are installing a full length adapter remove the blue adapter guide if any from the end of the adapter Adapter guide 9 Carefully grasp the adapter by the top edge or upper corners and align it with the exp...

Страница 42: ...two piece bezel reinstall the side cover connect all the cables and for certain options run the Configuration Setup Utility program Follow the instructions in this section Reinstalling the two piece bezel To reinstall the two piece bezel complete the following steps 1 Install the upper bezel on the front of the server chassis a Insert the two right side tabs on the upper bezel into the matching ho...

Страница 43: ...r chassis a Insert the two bottom tabs on the lower bezel into the matching holes in the front of the chassis b Tilt the top of the lower bezel into position on the chassis until the lower bezel locks securely into place Chapter 2 Installing options 29 ...

Страница 44: ... that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly routed Note The cover release latch must be in the unlocked opened position before you install the side cover 2 Insert the tabs inside the cover into the slots on the server chassis Note Make sure t...

Страница 45: ... cable end with the color of the connector For example match a blue cable end with a blue panel connector a red cable end with a red connector and so on The following illustration shows the input output I O connectors on the rear of the server Power cord Mouse Keyboard Serial 1 Parallel Video USB 2 Ethernet Serial 2 Power supply error LED AC power LED Chapter 2 Installing options 31 ...

Страница 46: ...iguration settings See Chapter 4 Configuring the server on page 39 for additional information Some options have device drivers that you must install For information about installing device drivers see the documentation that comes with each option If the server has a ServeRAID adapter and you have installed or removed a hard disk drive see the ServeRAID documentation that comes with the server for ...

Страница 47: ... supply or the LED itself has failed Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned out To remove all electrical power from the server you must disconnect the power cords from the electrical outlets Power control button Press this button to turn the server on and off manually Hard disk drive activity LED When this LED is flashing it...

Страница 48: ...at the associated hard disk drive is in use When the drive is removed this LED also is visible on the SAS backplane next to the drive connector The backplane is the printed circuit board behind drive bays 4 through 7 Hot swap hard disk drive status LED some models On some server models each hot swap hard disk drive has an amber status LED If this amber status LED for a drive is lit it indicates th...

Страница 49: ...evice to this connector Keyboard connector Connect a keyboard PS 2 to this connector Serial 1 connector Connect a 9 pin serial device to this connector Parallel connector Connect a parallel device to this connector Video connector Connect a monitor to this connector USB connectors Connect USB devices to these connectors Ethernet connector Use this connector to connect the server to a network Seria...

Страница 50: ... and start the by pressing the power control button The server can also be turned on in any of the following ways v If a power failure occurs while the server is turned on the server will restart automatically when power is restored v If your supports the systems management software for an optional Remote Supervisor Adapter II the systems management software can turn on the server v If your suppor...

Страница 51: ... system the server will be turned off automatically v You can press the power control button to start an orderly shutdown of the operating system and turn off the server if your operating system supports this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server v If an optional Remote Supervisor Adapter I...

Страница 52: ...38 xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 53: ...ese programs see Configuring the server in the User s Guide on the IBM xSeries Documentation CD Using the ServerGuide Setup and Installation CD The ServerGuide Setup and Installation CD provides state of the art programs to detect the server model and hardware options that are installed configure the server hardware provide device drivers and help you install the operating system For information a...

Страница 54: ...otes 1 RAID options and HostRAID are not supported on the SCO 6 0 and UnixWare 7 14 operating systems 2 A configuration conflict error code 1801 might occur if SATA RAID and SAS SATA RAID are both enabled If you are enabling SAS SATA RAID make sure that the SATA RAID Enable option in the Configuration Setup Utility program is disabled for more information see Enabling the Serial ATA HostRAID featu...

Страница 55: ...ated Serial ATA controller simple swap SATA models with integrated SATA RAID support RAID level 0 and level 1 with the option of having a hot spare drive An optional ServeRAID controller provides additional RAID levels v You cannot use the ServerGuide Setup and Installation CD to configure the integrated Serial ATA controller with integrated RAID and the SAS SATA controller with integrated RAID v ...

Страница 56: ...down and select SATA RAID Enable 6 Select Enabled 7 Press Esc then select Yes to save your changes Using the Serial ATA HostRAID feature The instructions in this section are for using the Array Configuration Utility program to access and perform an initial RAID level 1 configuration If you install a different type of RAID adapter use the method that is described in the instructions that come with ...

Страница 57: ...SATA controller complete the following steps 1 Start the Array Configuration Utility 2 From the Array Configuration Utility window select Manage Arrays 3 Select an array and press Enter 4 Press Esc to exit from the program Chapter 4 Configuring the server 43 ...

Страница 58: ... the server 2 When the prompt Press CTRL A for SAS SATA Configuration Utility appears press Ctrl A If you have set an administrator password you are prompted to type the password 3 Select SerialSelect Utility then select Controller Configuration 4 Select RAID Support 5 Select Enabled 6 Press Esc then select Yes to save the changes Using the SAS SATA HostRAID feature The instructions in this sectio...

Страница 59: ...ust run ServeRAID Manager in Startable CD mode as described in the instructions in this section If you install a different type of RAID adapter in the server use the method that is described in the instructions that come with the adapter to view or change settings for attached devices For additional information about RAID technology and instructions for using ServeRAID Manager see the ServeRAID do...

Страница 60: ...e custom configuration complete the following steps 1 In the ServeRAID Manager tree click the controller 2 From the toolbar click Create 3 Click Custom configuration 4 Click Next 5 Click the applicable tab in the right pane In the Create arrays window from the list of ready drives select the two drives that you want to move into the array 6 Click the icon to add the drives to the array 7 If you wa...

Страница 61: ... a 10 Mbps 100 Mbps or 1 Gbps network and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the network If the Ethernet ports in the server support auto negotiation the controller detects the data transfer rate 10BASE T 100BASE TX or 1000BASE T and duplex mode full duplex or half duplex of the network and automatically operates at that rate and mo...

Страница 62: ...48 xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 63: ...when you are using the ServerGuide Setup and Installation CD For more information see ServerGuide problems on page 63 v Troubleshooting tables These tables list problem symptoms and steps to correct the problems For more information see Troubleshooting tables on page 63 v Diagnostic programs and error messages The diagnostic programs are the primary method of testing the major components of the se...

Страница 64: ...lved v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 062 Three consecutive boot failures using th...

Страница 65: ...figuration information or CMOS random access memory RAM checksum failure 1 Run the Configuration Setup Utility program select Load Default Settings and save the settings 2 Reseat the following components a Battery b Failing device if the device is a FRU the device must be reseated by a trained service technician only 3 Replace the following components one at a time in the order shown restarting th...

Страница 66: ... Problem Determination and Service Guide on the IBM xSeries Documentation CD 2 Replace the Remote Supervisor Adapter II 184 Power on password damaged 1 Run the Configuration Setup Utility program select Load Default Settings and save the settings 2 Reseat the battery 3 Replace the following components one at a time in the order shown restarting the server each time a Battery b Trained service tech...

Страница 67: ...er run the Configuration Setup Utility program and enable the DIMM 2 Make sure that the DIMM is installed correctly see Installing a memory module on page 13 3 Replace the DIMM 4 Trained service technician only Replace the system board 301 Keyboard or keyboard controller error 1 If you have installed a USB keyboard run the Configuration Setup Utility program and enable keyboardless operation to pr...

Страница 68: ...e technician Error code Description Action 1600 The service processor is not functioning Note Depending on which device is installed the service processor is the optional Remote Supervisor Adapter II or the mini BMC 1 If the optional Remote Supervisor Adapter II is installed a Update the Remote Supervisor Adapter II firmware see the Problem Determination and Service Guide on the IBM xSeries Docume...

Страница 69: ...e x see Running the diagnostic programs in the Problem Determination and Service Guide on the IBM xSeries Documentation CD 2 Reseat the following components depending on the server model v Hot swap models a Hard disk drive x b Mini PCI X adapter cable c Mini PCI X adapter d PCI X expansion card v Simple swap models a Hard disk drive x b Hard disk drive x cable v Non hot swap models hard disk drive...

Страница 70: ...each time until the problem is isolated 1801 A PCI adapter has requested memory resources that are not available 1 Make sure that no devices have been disabled in the Configuration Setup Utility program 2 Change the order of the adapters in the PCI PCI X and PCI Express slots Make sure that the startup boot device is positioned early in the scanning order For information about the scanning order s...

Страница 71: ... preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 1805 PCI option read only memory ROM checksum error 1 Remove the failing PCI adapter 2 Reseat the following components a Each adapter b PCI X expansion card if failing adapter is on the card 3 Replace the following components one at a time in the order shown r...

Страница 72: ...PCI error 1 Make sure that no devices have been disabled in the Configuration Setup Utility program 2 Remove the adapters from the PCI PCI X or PCI Express slots 3 Reseat the following components a Failing adapter Note If an error LED is lit on an adapter reseat that adapter first if no LEDs are lit reseat each adapter one at a time restarting the server each time to isolate the failing adapter b ...

Страница 73: ... disk drive diagnostic tests see Running the diagnostic programs in the Problem Determination and Service Guide on the IBM xSeries Documentation CD 3 Reseat the following components depending on the server model v Hot swap models a Hard disk drive b Mini PCI X adapter cable c Mini PCI X adapter d PCI X expansion card v Simple swap models a Hard disk drive b Hard disk drive cable v Non hot swap mod...

Страница 74: ... 00012000 Processor machine check error 1 Trained service technician only Reseat the microprocessor 2 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor b Trained service technician only System board 00019701 Microprocessor 1 failed the built in self test BIST 1 Trained service technician only Reseat th...

Страница 75: ...tion CD 2 Trained service technician only Reseat the microprocessor 3 Trained service technician only Replace the microprocessor I9990301 Hard disk drive boot sector error 1 Reseat the following components depending on the server model v Hot swap models a Hard disk drive b Mini PCI X adapter cable c Mini PCI X adapter d PCI X expansion card v Simple swap models a Hard disk drive b Hard disk drive ...

Страница 76: ...rogram see the User s Guide on the IBM xSeries Documentation CD 2 Run the hard disk drive diagnostic tests see Running the diagnostic programs in the Problem Determination and Service Guide on the IBM xSeries Documentation CD 3 Reseat the following components depending on the server model v Hot swap models a Hard disk drive b Mini PCI X adapter cable c Mini PCI X adapter d PCI X expansion card v S...

Страница 77: ...y drive ServeRAID program cannot view all installed drives or the operating system cannot be installed v Make sure that there are no duplicate IRQ assignments v Make sure that the hard disk drive is connected correctly The operating system installation program continuously loops Make more space available on the hard disk The ServerGuide program will not start the operating system CD Make sure that...

Страница 78: ...Configuration Setup Utility program v All cables and jumpers are installed correctly v The correct device driver is installed for the CD or DVD drive 2 Run the CD or DVD drive diagnostic programs 3 Reseat the CD or DVD drive cable 4 Replace the following components one at a time in the order shown restarting the server each time a CD or DVD drive cable b CD or DVD drive c Trained service technicia...

Страница 79: ...blems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units CRU and which components are field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be pe...

Страница 80: ...s in the Problem Determination and Service Guide on the IBM xSeries Documentation CD Note This test is not available on servers that have RAID arrays or servers that have SATA hard disk drives Use the Fixed Disk Test for SATA hard disk drives or servers that have RAID arrays Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the pr...

Страница 81: ...ST error message 301 from being displayed during startup 3 If a USB hub is in use disconnect the USB device from the hub and connect it directly to the server 4 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service technician only System board The mouse or pointing device does not work 1 Make sure that v The mouse or pointing...

Страница 82: ...onfiguration Setup Utility program v All DIMMs are enabled The server might have automatically disabled a DIMM when it detected a problem or a DIMM might have been manually disabled 2 Check the POST error log for error message 289 v If a DIMM was disabled by a system management interrupt SMI replace the DIMM v If a DIMM was disabled by the user or by POST run the Configuration Setup Utility progra...

Страница 83: ...r monitor see the information that comes with the monitor for instructions for testing and adjusting the monitor If you cannot diagnose the problem call for service v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service Guide to determine which components are customer rep...

Страница 84: ...he server three times to reset the configuration settings to the default configuration the memory connector or bank of connectors enabled 2 Make sure that the correct server is controlling the monitor if applicable 3 Make sure that damaged BIOS code is not affecting the video see Recovering from a BIOS update failure in the Problem Determination and Service Guide on the IBM xSeries Documentation C...

Страница 85: ...or while it is turned on might cause screen discoloration Move the device and the monitor at least 305 mm 12 in apart and turn on the monitor Notes a To prevent diskette drive read write errors make sure that the distance between the monitor and any external diskette drive is at least 76 mm 3 in b Non IBM monitor cables might cause unpredictable problems 2 Reseat the following components a Monitor...

Страница 86: ... com servers eserver serverproven compat us v You followed the installation instructions that came with the device and the device is installed correctly v You have not loosened any other installed devices or cables v You updated the configuration information in the Configuration Setup Utility program Whenever memory or any other device is changed you must update the configuration 2 Reseat the devi...

Страница 87: ...outlet v The server contains the correct type of DIMMs v The DIMMs are correctly seated v The LEDs on the power supply do not indicate a problem v The microprocessor is correctly installed 3 Reseat the following components a DIMMs b Power supply cables to all internal components c Power supplies hot swap models 4 Replace the following components one at a time in the order shown restarting the serv...

Страница 88: ...eld replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial ports that are identified by the operating system is less than the number of installed serial ports 1 Make sure that v Each port is assigned a unique address in the Configuration Setup Utility program and n...

Страница 89: ...ggested solutions to the problem 3 Contact your place of purchase of the software Universal Serial Bus device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units CRU and which components are fi...

Страница 90: ...ED14 DIMM 3 error LED15 DIMM 2 error LED16 DIMM 1 error LED17 Mini BMC heartbeat error LED10 VRD good LED11 Use the system board LEDs to diagnose system errors Each error LED is lit to indicate a problem with a specific component After a problem is corrected its LED will not be lit the next time that the server is restarted if the problem remains the LED will be lit again For additional informatio...

Страница 91: ...edures that IBM provides in the online help or in the documentation that is provided with your IBM product The documentation that comes with Eserver and IntelliStation systems also describes the diagnostic tests that you can perform Most Eserver and IntelliStation systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messa...

Страница 92: ...d appliances For information about which products are supported by Support Line in your country or region see http www ibm com services sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can ...

Страница 93: ...NTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are perio...

Страница 94: ...ation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks of Sun Microsystems Inc in the United States other countries or both Adaptec and HostRAID are trademarks of Adaptec Inc in the United States other countries or both Linux is a trademark of Linus Torv...

Страница 95: ...or a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Product recycling and disposal T...

Страница 96: ... a sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go to http www ibm com ibm environment products batteryrecycle...

Страница 97: ...s equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A em...

Страница 98: ... Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwanese Class A warning statement Chinese Class A warning stat...

Страница 99: ...quipment into an outlet on a circuit different from that to which the receiver is connected v Consult an IBM authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference ...

Страница 100: ...chment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum...

Страница 101: ...a Spain Suriname Sweden Syrian Arab Republic Tajikistan Tahiti Togo Tunisia Turkey Turkmenistan Ukraine Upper Volta Uzbekistan Vanuatu Vietnam Wallis and Futuna Yugoslavia Federal Republic of Zaire 13F9997 Denmark 14F0015 Bangladesh Lesotho Macao Maldives Namibia Nepal Pakistan Samoa South Africa Sri Lanka Swaziland Uganda 14F0033 Abu Dhabi Bahrain Botswana Brunei Darussalam Channel Islands China ...

Страница 102: ...s Islands Canada Cayman Islands Colombia Costa Rica Cuba Dominican Republic Ecuador El Salvador Guam Guatemala Haiti Honduras Jamaica Mexico Micronesia Federal States of Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia Thailand Taiwan United States of America Venezuela 88 xSeries 206m Types 8485 and 8490 Installation Guide ...

Страница 103: ... enabling SATA options on Configuration Setup Utility menu 40 Ethernet controller 47 express 46 fine tuning 46 configuration continued integrated Serial Advanced Technology Attachment SATA controller 42 resetting 70 SAS SATA controller 40 44 Serial Attached SCSI SAS devices 40 ServeRAID controller 45 summary window 46 updating 32 connector cable 31 Ethernet 35 external 34 35 keyboard 35 mouse 35 p...

Страница 104: ...us LED 36 modes 47 expansion slots 5 26 express configuration 46 external connectors 35 F FCC Class A notice 83 FCC Class B notice 85 features SATA RAID enabling 42 server 5 filler panel hard disk drive bay 6 20 removable media drive bay 6 17 removing 18 SAS 6 SATA 6 H handling static sensitive devices 9 hard disk drive activity LED 33 34 hot swap 19 installing 16 non hot swap 23 order of installa...

Страница 105: ...onic emission 83 85 FCC Class A 83 FCC Class B 85 notices and statements 4 O online publications 1 optional device installation guidelines 7 problems 72 static sensitive 9 options adapters 25 26 connectors 35 drives 16 installing 7 memory modules 13 order of installation hard disk drives 21 23 memory modules 13 15 P parallel connector 35 pointing device problems 67 75 ports Ethernet 35 parallel 35...

Страница 106: ...enu 40 simple swap drives 21 status LEDs for hot swap drives 34 Serial Attached SCSI SAS activity LEDs for hot swap drives 34 Serial Attached SCSI SAS continued backplane activity LEDs for hot swap drives 34 description 19 IDs for hot swap drives 21 status LEDs for hot swap drives 34 hot swap drives 19 20 status LEDs for hot swap drives 34 serial port problems 74 server configuration 39 features 5...

Страница 107: ...re 44 Serial ATA HostRAID feature 42 ServeRAID Manager 45 ServerGuide 39 utility Array Configuration 42 Configuration Setup 40 SAS SATA Configuration 44 ServeRAID Manager 45 V video connector 35 controller 5 specifications 5 viewing the configuration SAS SATA controller 45 Serial ATA controller 43 ServeRAID Manager 46 W Web site compatible options 2 7 13 IBM eServer and xSeries products 1 78 IBM s...

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Страница 110: ... Part Number 40K2367 Printed in USA 1P P N 40K2367 ...

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