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property and the replaced item becomes Ibattz's property. When a refund is given,
your product becomes Ibattz's property.
OBTAINING WARRANTY SERVICE
If you purchased the product outside of Singapore, deliver the product to any
Ibattz Authorized Importer in the country where you purchased the product. Be
aware, however, that not all countries have Ibattz Authorized Service Providers
(‘NASP’) and not all Authorized Service Providers outside the country of purchase
have all parts or replacement units for the product. If the product cannot be
repaired or replaced in the country it is in, it may need to be sent to a different
country or returned to the country of purchase at your expense for repair or
replacement. If you seek service in a country that is not the country of original
purchase, you will comply with all applicable import and export laws and
regulations and be responsible for all custom duties, V.A.T. and other associated
taxes and charges. Where international service is available, Ibattz may repair or
exchange defective products and parts with comparable products and parts that
comply with local standards.
You can always deliver the product to Ibattz’s Singapore service center for
obtaining warranty service, however, you may have to pay for shipping cost.
Ibattz may send you user-installable new or refurbished replacement product or
parts to enable you to service or exchange your own product (“DIY Service”). Upon
receipt of the replacement product or part, the original product or part becomes
the property of Ibattz and you agree to follow instructions, including, if required,
arranging the return of original product or part to Ibattz in a timely manner.
When providing DIY Service requiring the return of the original product or part,
Ibattz may require a credit card authorization as security for the retail price of the
replacement product or part and applicable shipping costs. If you follow
instructions, Ibattz will cancel the credit card authorization, so you will not be
charged for the product or part and shipping costs. If you fail to return the replaced
product or part as instructed or the replaced product or part is not eligible for
warranty service, Ibattz will charge the credit card for the authorized amount.
EXCLUSIONS AND LIMITATIONS
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