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• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
• Ensure that your device supports the file type.
11. Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to, if necessary.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact your nearest iBall Service Centre.
12. A connection is not established when you connect the device to computer
• Ensure that the USB cable you are using is compatible with your device.
If you want to connect your device for the purpose of MTP you do not require any drivers.
• You need drivers for debugging and it will work with Windows Vista and Windows 7
Professional version.
13. My internet connection on Wi-Fi is not working properly.
There can be various reasons for why the internet connection over your Wi-Fi is not
working properly. The speed depends a lot on the network conditions. If the network is not
proper then the internet browsing speed will vary accordingly.
