11
6.
Appendix: FAQ
What can I do to improve Adfotain Manager Express performance on my PC?
The latest Microsoft .NET 3.5 SP1 offers improved performance and bug fixes to Adfotain Manager
Express. You can install the update via this internet browser link
http://go.microsoft.com/fwlink/?LinkId=124150 or by searching for “.NET 3.5 SP1” At
www.microsoft.com.
What is the maximum file size for a single video file?
The maximum video file size for the XDS-101 is 2GB. We recommend reserving a safety margin to
avoid exceeding the limit (i.e. limiting files to 1850MB).
How do I manage the playback of contents?
Playback on a schedule is one of the main functions of the XDS-101 . For most users, it can be
managed via the easy to use Adfotain Manager Express software. Scala users may obtain a player
license from Scala to manage the media player directly from Scala Content Manager. For advanced
customization, there is SMIL compatibility. See the developer’s manual for customizing the player
with open-standard W3C SMIL commands.
About Adfotain Manager Express: Unlike the difficulty of programming VCRs from a remote control,
the Adfotain Manager Express software is designed to be simple by using a graphical personal
computer interface. Playback contents are laid out visually in a calendar view. Anyone with basic
computer skills can quickly create or modify schedules, delivering the right message to the right
audience at the right times. Please refer to the Adfotain Manager Express User’s Manual for detailed
operations and techniques.
Could the player display Flash or Microsoft PowerPoint presentations?
The player features limited PowerPoint support, but not Flash support.
While PCs can play many formats with varying degrees of success, RISC-based media players are
designed to reliably play specific video formats (Please see spec for details). While Microsoft
PowerPoint native files could not play directly on a RISC-based player, the file is converted through
other software (i.e. Adfotain Manager Express) into an image format to be played as an image
slideshow.
Why won’t some media files play smoothly?
The video data bit-rate may be higher than the recommended bit rate.
The video data bit-rate is the amount of video or audio data used per second to store or play the
contents, usually expressed in Mbps (mega-bits per second). Video encoded with excessive bit-rates
will not playback smoothly in the media player, likely due to storage i/o bottlenecks. You can try
recompressing unplayable video files at lower bit rates using the free and open source Handbrake
tool at
http://handbrake.fr/
. Once you have found the right output settings for size and quality, save
them in Handbrake
profiles
for future use. Then you can easily recompress any unplayable files you
encounter in the future.
Why won’t some media files play at all?
Despite our best efforts to adhere to video format standards, video compression introduces many
variables, and sometimes the videos you acquire may not be playable on all players. In this case, you
should check your compression settings (bitrate, audio codec, and other parameters) and use a
compatible setting.
If the files can play on your PC but not on your player, you should
recompress
the file to ensure
playback. For greatest compatibility, we recommend outputting to the WMV format (VC-1 codec, 3
to 5 Mbps bit-rate). You can recompress unplayable video files with recommended file formats and
bit rates using the free and open source Handbrake tool at
http://handbrake.fr/
. Once you have
found the right output settings for size and quality, save them in Handbrake
profiles
for future use.
Then you can easily recompress any unplayable files you encounter in the future.
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