15
Troubleshooting
Spar
e Parts & T
roubleshoot
ing
Fault
Cause
Solution
Cleaner doesn’t start
Flat battery
Charge the vacuum cleaner
Reduced suction
The dust bin is full of dust
Empty the dust bin
Filter is blocked
Clean or replace the filter
The airway is blocked
Clear the airway
The charging indicator light
fails to turn blue during
charging (led 1 to 3 flashes
blue indicates the status of
charging)
The charger is not fully
inserted into the cleaner
Reinsert the charger into the
cleaner, ensuring it is securely
in place
The charger is not connected
to the mains power
Connect the charger to the
mains power
Insufficient application
time after charging
Insufficient charging time
Fully charge the battery
according to the instructions
described in the charging
section
Normal discharge reduction
in battery
Purchase a new battery
Light flashes from red to
blue intermittently.
Battery is not inserted into
the cleaner properly
Remove the battery and
reinsert it into the cleaner
until you hear it click into
place
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Godfreys Customer Care.
