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16

V. Troubleshooting 

Check List 

Note 
Before calling for assistance, check the information in this section to see if you can 
remedy any problems yourself. If you do need assistance, please call the phone number 
on the In-formation section or contact your dealer. 

There is no image on the screen. I cannot turn on the monitor. 

Q:  Check whether the USB cable is connected correctly. Check whether the USB driver 

is installed. 

A:  The USB monitor is recognized as a general USB device on a PC. If you turn the 

monitor on or off quickly and repeatedly, a USB device problem may occur. Refer to 
the USB device Troubleshooting section on the Microsoft customer support website. 
1. Right-click the “My Computer” and click on “Properties” 
2. The Device Manager is displayed. 
3. From the “Action” menu, click ”Scan for hardware changes”. Reboot your PC. 

The screen of the USB monitor freezes. 

 

Q:  Check the “Hardware acceleration” setting for your USB monitor in the “Display 

Prop-reties” window. 

A:  Set the “Hardware acceleration” value to “Full”. 

For more information on how to configure the settings, click here. 

1. Right-click the “Windows Desktop” and click on “Properties”. 
2. The “Display Properties” window appears. 

Select the “Settings” tab and click on “Advanced”. 

3. If the “Properties” window for your monitor is displayed, select the “Troubleshoot” 

tab. Move the “Hardware acceleration” slide to “Full”. 

My USB monitor is connected but the screen is blank. 

Q:  Does the Auto Installation program run when your USB monitor is connected? 
A:  Install the "USB Monitor Driver" from the provided CD. For more information on how 

to install the driver, refer to "Installation and Installation Guide". 

I have connected the USB monitor but it does not boot up... 

Q:  For the One-Board Type computer which uses an i815 chipset motherboard, change 

the Legacy USB support option to [Disabled] in the BIOS Setup menu and reboot 
the computer. 

A:  (Example) Phoenix BIOS 

If you turn on the computer, the ”Press F2 to enter SETUP” message is displayed on 

the bottom of the screen. Press [F2] to display the BIOS Setup menu. 

Содержание KKW700B

Страница 1: ...Touch True Display LCD Monitor User Manual Installation Guide 7 True Display LCD Monitor USB Interface MODEL KKW700B i Tech Company LLC TOLL FREE 888 483 2418 EMAIL info itechlcd com WEB www iTechLCD...

Страница 2: ...e monitor is operating with incorrect power voltage Do not exposure this unit in the rain or moisture environment to reduce the risk of fire or electric shock Content I FCC Warning Statement 2 II Intr...

Страница 3: ...be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase...

Страница 4: ...0 No ventilation hole design Light weight only 500g physically Packing box to be recycled as a free magazine holder VESA 75 75 mm wall mount standard Unpacking the monitor Put the monitor on a clean s...

Страница 5: ...4 III Installation To PC To Wall Stand Alone 1 Assemble pole and stand base 2 Remove 4 screws of metal base 3 Pass USB cable through the pole 4 Pass USB cable through the hinge cover...

Страница 6: ...5 5 Install USB cable to monitor 6 Install hinge cover to monitor with 4 screws 7 Install monitor set to pole 8 Install metal plate to base 9 Installation complete...

Страница 7: ...6 Control Buttons UP DOWN key When adjustment item is selected the two keys are defined to decrease or increase the value of brightness...

Страница 8: ...om mac Recommended typical system requirements are Windows 7 For Windows 7 the Windows Experience Index WEI is a useful measure of hardware level The WEI is accessible from Computer Properties or from...

Страница 9: ...er screen for use with the DisplayLink device if it is not integrated Network access for software downloads or access to a CD ROM drive Graphics Card Support Windows Vista Windows 7 On Windows Vista a...

Страница 10: ...9 Unsupported Crossfire Unsupported Other machines with 2 GPUs where only 1 is active at once reboot needed to switch Supported...

Страница 11: ...orted in version 5 2 on all supported operating systems Arabic Bahasa Indonesian Bulgarian Chinese Traditional Chinese Simplified Croatian Czech Danish Dutch English Finnish French Greek German Hungar...

Страница 12: ...itor and the Found New Hardware wizard is displayed as shown in the figure below Make sure to connect the USB cable and begin the installation after your PC has booted The Setup program requires about...

Страница 13: ...installation is completed configure the following settings to use multiple monitors 1 Right click on the Windows Desktop and select Properties from the displayed menu The Display Properties window ap...

Страница 14: ...the monitor icon to display a list of connected USB monitors Select the monitor for which you want to configure the display settings You can configure the Screen Resolution Color Quality and Screen Ro...

Страница 15: ...14 2 Click Device Manager 3 A list of the installed device will be displayed as shown in the figure below The Initial Screen Settings after Installing the Program Applicable mode Extend mode...

Страница 16: ...cognized as a USB device the DOS screen that appears for general monitors when a PC is booting up is not displayed 2 You cannot use the USB monitor for software using 3D hardware acceleration Real Pla...

Страница 17: ...USB monitor in the Display Prop reties window A Set the Hardware acceleration value to Full For more information on how to configure the settings click here 1 Right click the Windows Desktop and clic...

Страница 18: ...nnected or turned off my USB monitor but my PC still displays the old monitor information in the Display Properties window A The deactivated USB monitors are such that the power to them is turned off...

Страница 19: ...18 VI Mechanical dimension...

Страница 20: ...0 Input Video signal connector USB B Type Power consumption 500mA 2 5W Input Frequency Horizontal 31 5 60 2 kHz Vertical 56 3Hz 75Hz Power supply DC 5V 5 Temperature Operating 0 40 Storage 10 50 Weigh...

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