18
Symptom
Cause/solution
Reference
pages
The LINK indicator
does not light in
orange even when the
Ethernet cable is con-
nected to the camera.
• Is the Ethernet cable connected appropriately?
Connect the Ethernet cable appropriately.
• Is the hub or router connected to the camera operating
appropriately?
Check if the hub or router in use is operating appropriately.
• Is the Ethernet cable connected to the camera broken?
Replace the cable with another one.
9
The SD MOUNT
indicator does not
light even when a
microSD memory card
is installed.
This indicator lights up green when the microSD
memory card is recognized correctly and ready for
use.
• Has the inserted microSD memory card been formatted
on a PC?
Use a microSD memory card formatted on the camera.
Or install the software to format the microSD memory
card on the PC.
Refer to our technical information website <Control No.:
C0105> for further information about the supported
software.
• Is the inserted microSD memory card faulty?
Replace the card with a normal one.
13
Audio input contains
noise.
• Check the following.
• Grounding of the camera, a switching hub or
peripheral devices are not done.
• The camera is used near an electrical power line.
• The camera is used near a device which produces
strong magnetic field or radio waves (such as near
a TV/radio antenna, a motor of an air conditioning
system, a transformer, etc.)
When audio input still contains noise even after check-
ing the above possibilities, use a powered microphone
or connect audio output with low output impedance.
Installation
Guide
The focus can not be
automatically
adjusted.
• In the following locations or with the following subjects,
the focus may not be able to be automatically adjusted.
In this case, manually adjust the focus from the setup
menu.
• When the subject moves a lot
• When there are large changes to the lighting intensity
• When the light level is low
• When the subject or location is extremely bright or
reflective
• When viewing through windows
• When the dome cover is in a locations where it can
easily become dirty
• Locations where there is not much contrast such
as a white wall
• When there is harsh flickering
Operating
Instructions
