13
Troubleshooting
Problem
Solutions
No DAB
reception
If “no DAB service” is
displayed, perform
a “Factory Reset” on
the radio
Move closer to a
window
No sound
Check radio is
switched on / try
Increasing the volume
Try tuning to another
radio station / check
earphone is properly
connected
The radio
does not
turn on
Try connecting radio
to a powered USB
socket to charge the
battery
Poor
sound
Move radio away from
equipment which may
cause interference
Try rescanning
Tips
New stations are frequently being launched so it‘s a good idea
to rescan from time to time to make sure you don’t miss out
on the latest additions.
Technical support
For further help, advice, information or live chat visit
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