Configuring LCR
Groups
Hypermedia Systems Ltd
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60
4.3 Groups
Creating Groups simplifies consistent application of LCR strategies.
4.3.1 Creating a Group
To create a group:
1.
From the HMC navigation pane’s LCR branch, click the
Groups
sub-branch.
The Groups screen is displayed.
Figure 61. LCR Groups Screen
2.
Name the Group. Since the Group name appears in other places, we recommend
using an identifiable name.
3.
In the
Cyclic
column dropdown menu, define whether or not the Group will be
cyclic:
Yes
The LCR module begins searching for an available channel from the last used
channel.
No
The LCR module begins searching for an available channel from the first
channel in that group.
4.
Optionally, and if already defined, from the
In Filter
dropdown menu, select an
In Filter. See 4.6, Filters.
5.
Optionally, and if already defined, from the
Out Filter
dropdown menu, select
an Out Filter. See 4.6, Filters.
6.
From the
Route to Group
dropdown menu, define whether or not calls arriving
to that Group will be rerouted to a specific Group, or dynamically routed
according to the LCR rules:
none
The LCR Rules are applied and the call is routed to a specific channel
accordingly.
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