background image

Installation of the receipt thermal paper in the terminal. 

            

STEP ACTION

DISPLAY

1

Remove terminal and paper roll 

from its packaging.

    

2

With your fingers, open the 

printer cover as shown.

3

Drop paper roll into paper 

holder as shown. 

Pull paper as shown.

Close the printer cover.

4

Pull and tear paper against the 

paper receipt tear bar as shown.

  

VI. RECEIPT PAPER INSTALLATION

MESSAGE

DESCRIPTION

*

PAPER OUT

Displayed when paper failure has been detected 

by the terminal.

*

WAITING FOR LINE / LINE IDLE

The telephone line is engaged or disconnected.

*

CARD ERROR

The card is swiped incorrectly, or the card reader 

is defective.

*

TRAN NOT ALLOWED FOR CARD 

SCHEME / CARD SCHEME NOT 

SUPPORTED / UNSUPPORTED CARD

Displayed when an attempt has been made to 

process a transaction which is not allowed by the 

bank card scheme represented by card account 

number.

*

ALLOWABLE PIN TRIES EXCEEDED

Displayed when the cardholder has 

unsuccessfully entered a PIN the maximum 

number of times.

*

MANUAL ENTRY NOT ALLOWED

Manually entered card numbers are not                                                                 

allowed in this operation.                                                        

*

RETRY PIN / INCORRECT PIN / 

WRONG PIN

Displayed when an incorrect PIN has been 

entered.

*

EXPIRED CARD, CONTACT YOUR 

BANK

The card is already expired, or the expiry date is 

incorrectly entered.

*

APPLICATION BLOCKED

Displayed when the selected application is 

blocked.

*

CARD BLOCKED

Displayed when the card is blocked.

*

PIN BLOCKED

Displayed when the offline PIN has been blocked.

*

TRIES LEFT : XX

Displayed when an offline PIN has been 

incorrectly entered. XX is the number of tries 

remaining.

VII. COMMOM TERMINAL ERROR 

MESSAGES

Содержание Optimum M42xx

Страница 1: ...POS User Guide Optimum T42xx M42xx...

Страница 2: ...rd 15 II 5b Purchase Advice Chip Card II 6 Cash Advance II 6a Cash Advance Magnetic Stripe Card II 6b Cash Advance Chip Card II 7 Duplicate Print II 7a Last Transaction II 7b Invoice Number 18 20 20 2...

Страница 3: ...i application The T M42xx is also PCI PED approved so that you can support debit with or without an external PIN pad Accept chip card transactions with the optional EMV approved reader This makes the...

Страница 4: ...nge for goods or services II 1a PURCHASE Magnetic Stripe Card STEP ACTION DISPLAY 1 Enter the Purchase amount Example SR10 00 Press ENTER 2 Swipe customer s card Example SPAN card 3 Key in customer s...

Страница 5: ...ress ENTER key 5 Terminal will process the transaction PROCESSING NOW 6 Transaction Approved Printing 1st copy of the receipt Tear off paper 7 Remove customer s chip card 8 Print duplicate Press YES t...

Страница 6: ...xample SAR10 00 Then press ENTER key 6 Press YES or ENTER key 7 Insert customer s card Example SPAN Card SELECTING SPAN 8 Key in customer s Personal Identification Number or PIN Example 1234 Then pres...

Страница 7: ...II 4 AUTHORIZATION Online check of a cardholder s account before a purchase is made The transaction is entered with an amount that is equal to that of the purchase or that is predetermined by the ret...

Страница 8: ...rd STEP ACTION DISPLAY 1 Select NEW TRANS then press ENTER key 2 Select AUTHORIZATION by pressing arrow down key thrice 3X then press ENTER key 3 Key in AUTHORIZATION amount Example SAR100 00 Then pre...

Страница 9: ...AY 1 Select NEW TRANS then press ENTER key 2 Select PURCHASE ADVICE by pressing arrow down key twice 2X then press ENTER key 3 Key in PURCHASE ADVICE amount Example SAR10 00 Then press ENTER key 4 Swi...

Страница 10: ...key 3 Key in PURCHASE ADVICE amount Example SAR10 00 Then press ENTER key 4 Insert customer s card SELECTING VISA 5 Key in APPROVAL CODE Example A1B2C3 Then press ENTER key Use the approval code from...

Страница 11: ...00 Then press ENTER key 4 Swipe customer s card Example VISA 5 Terminal will process the transaction PROCESSING NOW 6 Transaction Approved Printing 1st copy of the receipt Tear off paper Press ENTER f...

Страница 12: ...approved transaction receipt II 7a LAST TRANSACTION STEP ACTION DISPLAY 1 Select DUPLICATE PRINT then press ENTER key 2 Select LAST then press ENTER key Printing the latest approved transaction receip...

Страница 13: ...by pressing arrow down key once then press ENTER key 3 Key in REFUND amount Example SAR100 00 Then press ENTER key 4 Swipe customer s card Example SPAN Card III SUPERVISOR OPERATIONS 5 Key in merchant...

Страница 14: ...d SELECTING SPAN 5 Key in merchant password Example 1111 Then press ENTER key 6 Key in Retrieval Reference Number or RRN Example 900001234567 Then press ENTER key 7 Key in customer s Personal Identifi...

Страница 15: ...key 4 Key in merchant password Example 1111 Then press ENTER key 5 Terminal will process the reconciliation PROCESSING NOW 6 Reconciliation approved Printing 1st copy of the receipt Tear off paper Pre...

Страница 16: ...sing arrow down key once then press ENTER key Printing receipt Tear off paper III 5 PASSWORD CHANGE The supervisor can perform this operation at any time to change the merchant password STEP ACTION DI...

Страница 17: ...r SPAN MAESTRO and ELECTRON IV IMPORTANT INFORMATIONS Retrieval Reference Number or RRN is a 12 Alphanumeric character reference supplied by the system retaining the original source information and us...

Страница 18: ...ORTED CARD Displayed when an attempt has been made to process a transaction which is not allowed by the bank card scheme represented by card account number ALLOWABLE PIN TRIES EXCEEDED Displayed when...

Страница 19: ...ards USER CANCELLED Transaction cancelled by merchant CARD DECLINED Transaction declined by card PLEASE REGISTER TERMINAL FIRST Displayed when a transaction has been attempted on the terminal which re...

Страница 20: ...POS User Guide Optimum T42xx M42xx...

Отзывы: