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NH-1800CE 6. Appendix

6- 14

D.2 Card Reader

Error Code

Description

Trouble shooting

8217091

Card in card reader

Remove card

1101910

LOST CARD", DEV_MCU

9723010

Failed to open device

Check the serial port or cable

9723016

Time out to receive data

Check the serial port or cable

9723019

Polling down

Check the serial port or cable

9730100

IC CARD DENIAL

9730200

IC CARD ONLINE DATA ERROR

9730300

IC CARD ERROR

97913XX

DEV_MCU Time over Error Code

1. Reboot ATM
2. Call your attendant

97923XX

DEV_MCU FATALERROR (WARNING)

1. Reboot ATM
2. Call your attendant

9799301

MCU RETRACT OVER

Clear the count of retracted card at OP mode

90001

Card Read Error

1. Check Magnetic Card
2. Check Card Read module and cable
connection

90002

Invalid IC card communication

1. Power Off/On
2. Check DIP MCR
3. Check cable connection

90003

DIP MCR latch failure

1. Power Off/On
2. Check DIP MCR (Clamp Lever)
3. Check cable connection

90004

DIP MCR unlatch failure

1. Power Off/On
2. Check DIP MCR (Clamp Lever)
3. Check cable connection

90005

DIP MCR power on failure

1. Power Off/On
2. Check DIP MCR
3. Check cable connection

90006

DIP MCR power off failure

1. Power Off/On
2. Check DIP MCR
3. Check cable connection

D0006

CARD NOT SUPPORTED

Check your card

Содержание NH-1800CE

Страница 2: ...ter 6 Updating error codes in Chapter 7 March 2009 Chapter 7 1 4 Updating error codes in Chapter 7 May 2009 Chapter 4 5 6 1 5 Changing this manual formation Adding Chapter 4 and 7 so Chapter 0 7 Chapt...

Страница 3: ...eypad 3 4 3 4 Cash Dispenser Unit 3 5 3 5 Receipt Printer 3 6 3 6 Magnetic Card Reader 3 7 3 7 Main Control Board 3 8 3 8 Operating Environment 3 9 4 Operating Instructions 4 1 Opening and Closing the...

Страница 4: ...110 5 10 Transaction Setup 5 140 6 Appendix A Bill Conditions 6 2 B Receipt Paper Specifications 6 7 C Magnetic Card Specifications 6 10 D Error Code Table 6 11 E Installation Guide 6 42 F Transaction...

Страница 5: ...NH 1800CE 1 Introduction 1 1 Chapter 1 Introduction...

Страница 6: ...s z 8 inch wide TFT LCD z 800 u 600 Resolution of back lit LCD z Support LAN TCP IP communication Dial up modem optional z 2 000 new bills capacity for one cassette Support up to 6 000 new bills for t...

Страница 7: ...ual contains all information needed for normal operational use This manual contains Unit Specifications ATM Opening Closing Procedures Operator Functions Customer Transactions Error Recovery and etc S...

Страница 8: ...NH 1800CE 2 Precautions for Safety 1 2 Chapter 2 Precautions for Safety...

Страница 9: ...o operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide r...

Страница 10: ...Make sure at least 2 people to lift or move the equipment Do not attempt to move the equipment alone You may be injured by dropping the heavy equipment Fire Hazard Place the equipment in an area away...

Страница 11: ...USE ONLY No 26 AWG OR LARGER TELECOMMUNICATION LINE CORD 2 RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSED OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS 3 FOR PLUGGABLE EQUIPM...

Страница 12: ...NH 1800CE 3 Hardware Specifications 3 1 Chapter 3 Hardware Specifications...

Страница 13: ...NH 1800CE 3 Hardware Specifications 3 2 3 Hardware Specifications 3 1 Dimensions Fig 3 1 NH 1800CE Dimension Width x Length x Height 410 x 580 x 1304 mm...

Страница 14: ...NH 1800CE 3 Hardware Specifications 3 3 3 2 Component Locations Fig 3 2 Component Location...

Страница 15: ...CD Customer Keypad Fig 3 3 LCD Customer Keypad LCD z Screen Size 8 0 s z Wide TFT Color z Resolution 800 u 600 pixels Keypad z 10 Alphanumeric CANCEL CLEAR ENTER BLANK Keypads z 8 Function Keys z Each...

Страница 16: ...nd Support 1 cassette up to 3 cassettes optional Capacity of 2 000 notes Based on new bills Capacity of 6 000 Based on new bills Reject bin with capacity of 200 notes Method of reject note by note rej...

Страница 17: ...5 Receipt Printer Fig 3 6 Receipt Printer Receipt Printer z 3 Thermal line printer with cutter z 100mm sec Printing Speed z Semi Automatic roll paper setting z Support graphics Bar Code printing z See...

Страница 18: ...Magnetic Card Reader Magnetic Card Reader z Dip type Card Reader ISO Track 1 2 Read z IC CARD Supporting EMV Ready z Readable ejection speed 6 inches 39 3 inches second z MTBF 1 million passes z See...

Страница 19: ...8 3 7 Main Control Board Fig 3 8 Main Control Board z CPU X Scale PXA270 520MHz z Memory SDRAM 64MB Flash Memory 64 MB NV RAM 512 KB z Operating system Windows CE z Serial ports 7 Ports z Host Communi...

Страница 20: ...a dedicated power circuit This circuit must consist of LINE NEUTRAL and GROUND leads connected directly to the power circuit breaker panel This circuit cannot be shared with any other equipment Tempe...

Страница 21: ...NH 1800CE 4 Operating Instructions 4 1 Chapter 4 Operating Instructions...

Страница 22: ...4 1 1 How to open the electronic lock 1 Insert the key into the lock and turn it clockwise to open the front bezel 2 The default combination for Electronic Lock is 1 2 3 4 5 6 Enter this sequence on t...

Страница 23: ...g Instructions 4 3 4 1 2 Opening and Closing the Front Panel 1 Insert the Front Panel key and turn it clockwise 2 Please pull the Front Panel outward 3 Take the reverse order of above description to c...

Страница 24: ...d Door 1 Turn the Security Cover key clockwise to open the Security Cover 2 To unlock the Combination Lock please refer to A 2 and A 3 3 Turn the Security Door Handle counterclockwise then pull the Se...

Страница 25: ...he counterclockwise for more than four times and set to 50 2 Turn to the clockwise and stop at 25 at the third times 3 Turn to the counterclockwise and stop at 50 at the second times 4 Turn to the clo...

Страница 26: ...erclockwise for more than four times and set to 50 at left scale indicator as shown in the Fig 4 1 4 Turn to the clockwise and stop at 25 at the third time as shown in the Fig 4 2 5 Turn to the counte...

Страница 27: ...than four times and position at left scale indicator to 10 target number to change 8 Turn to the clockwise for three times and position the scale to 50 target number to change 9 Turn to the countercl...

Страница 28: ...re than a couple of times while the door is open to see if the door is opened or not Make sure to run the open close test for at least two or three times 12 When all setting is completed inform the pa...

Страница 29: ...ndle and the other hand supporting the cash cassette from bottom pull it up and out carefully 2 Place the cash cassette on a flat level platform and turn the cassette key clockwise to unlock the casse...

Страница 30: ...cash plate by pulling it again and move it smoothly Precaution Be careful not to hurt your hand when cash plate is released NOTE 1 Fan the notes so that the notes are not sticking together 2 Remove a...

Страница 31: ...r clock wise until it is locked Remove the key when it is locked 7 With one hand holding the cassette handle and the other hand supporting the cassette from the bottom place the cassette carefully on...

Страница 32: ...Emptying the Reject Bin Emptying Reject box in Cash Dispenser 1 Insert the reject box key turn it clockwise 2 Open the lid of reject box 3 Take bills in reject box and turn the key counter clockwise t...

Страница 33: ...Clear Jam Cash Dispenser 1 Turn the screw which is located under CDU body to have the cash dispenser unit not to move clockwise as pictured left 2 Pull the rail of CDU outward while pressing the green...

Страница 34: ...left upper in order to move jammed note into a well removed position 5 Take out the jammed note carefully 6 Remove the cash cassettes to check whether there is any jammed note inside of CDU body If s...

Страница 35: ...l Please see the NOTE described below 3 Remove the green paper holder by carefully pulling it off and add the receipt paper into the spindle And then insert the green paper holder tightly again to fix...

Страница 36: ...rt the leading edge of paper into the loading guide of the receipt printer slowly When the machine is initialized the paper is going to start feeding 6 If the paper does not feed at all during initial...

Страница 37: ...NH 1800CE 4 Operating Instructions 4 17 NOTE THE BASIC MECHANISM OF RECEIPT PRINTER...

Страница 38: ...n to release the lower roller assembly 2 To take out a jammed paper in front of transport path lift up the transparent window guide and remove the jamming receipt carefully 3 After finishing clearing...

Страница 39: ...NH 1800CE 5 Operator Function 5 1 5 Operator Function...

Страница 40: ...The default password is changeable in Supervisor mode After entering the correct password of 6 digits press Enter key in order to enter Supervisor main menu Pressing Clear key erases the entered numbe...

Страница 41: ...d to different password for your security as soon as this machine is installed at field site Authorities for each Mode Working Management Function CE Authority No Main Sub1 Sub2 Sub3 Sub4 Sub5 M S O 1...

Страница 42: ...50 NEXT 50 MOVE START MOVE LAST PRINT THIS VIEW JOURNAL SEARCH JOURNAL PRINT JOURNAL LAST X PRINT PREV NEXT PREV 10 NEXT 10 MOVE FIRST MOVE LAST PRINT THIS ERROR CODE SEARCH ERROR CODE SW VERSION PRIN...

Страница 43: ...SENSOR X ALL FLICKER X EPP FLICKER X CDU FLICKER X SPR FLICKER X AUXILIARY UNIT FLICKER MCU FLICKER X AGING X WELCOM MESSAGE RECEIPT HEADER RECEIPT TAIL CHANGE MESSAGE RECEIPT ADDRESS PHONE NUMBER PR...

Страница 44: ...ALL BIN LIST X MOD 10 CHECK EN DISABLE X EN DISABLE X BALANCE AT START CONTINUE EN DISABLE X ACCOUNTS CREDIT CARD EN DISABLE X SELECT RECEIPT EN DIABLE X EN DISABLE X AFTER CARD X AFTER PIN X PRE DIA...

Страница 45: ...MER X SCREEN1 EN DIABLE X COUPON1 EN DISABLE X PREVIEW X COUPON1 TEXT X SCREEN 1 AWARD COUPON ON BIN EN DISABLE X SCREEN2 EN DIABLE X COUPON2 EN DISABLE X PREVIEW X COUPON2 TEXT X SCREEN 2 AWARD COUPO...

Страница 46: ...DISABLE X PREVIEW X COUPON4 TEXT X SCREEN 4 AWARD COUPON ON BIN EN DISABLE X SCREEN5 EN DIABLE X COUPON5 EN DISABLE X PREVIEW X COUPON5 TEXT X SCREEN 5 AWARD COUPON ON BIN EN DISABLE X SCREEN6 EN DIA...

Страница 47: ...L STATUS EN DISABLE X X STANDARD1 OPTION REVERSAL AT HOST ERROR EN DISABLE X X DIALUP X X COMMUNICATION TCP IP X X GENERAL X X EOT OPTIONAL X X NO EOT REQUIRED X X NO ENQ REQUIRED X X ENQ EOT OPTION N...

Страница 48: ...NT X X YEAR MONTH DAY HOUR MINUTE DATE TIME APPLY UP SPEAKER VOLUME DOWN IP ADDRESS X SUBNET MASK X GATEWAY X DNS X TERMINAL IP TCP IP DHCP EN DISABLE X DEFAULT LANGUAGE ENGLISH EN DISABLE SPANISH EN...

Страница 49: ...METERS DIAL UP MODEM TEST X COUNTRY X CDU TYPE X CASSETTE VOLUME X DEVICE SETUP CDU SETUP EXECUTE X SOFTWARE UPDATE REBOOT BACKUP ALL JOURNAL TO USB FROM TO BACKUP JOURNAL BY DATE TO USB SEARCH BACKUP...

Страница 50: ...Y PART B X X UNIQUE KEY PART A X X UNIQUE KEY PART B X X MAC KEY PART A X X EDIT KEY MAC KEY PART A X X KEY MANAGEMENT SERIAL NUMBER X X HOST PHONE 1 X X TELEPHONE NUMBER HOST PHONE 2 X X URL EN DISAB...

Страница 51: ...ER1 X PHONE NUMBER2 X INTERVAL X RMS ADDRESS X RMS Status Send En Disable RMS LISTENING PORT X RMS PASSWORD X ROUTING ID X X EN DISABLE TOTAL TYPE HOUR AUTO DAY TOTAL MINUTE DISPENSE LIMIT X LB 0 X LB...

Страница 52: ...ALIZE button if the error is caused by a device so it can be cleared by initializing Press OPERATOR FUNCTION button if you have to set up any information to clear the error And set up the information...

Страница 53: ...fault KeyPad Character Table Screen Shift Status 0 1 2 3 4 5 6 7 8 9 NUMBER 0 1 2 3 4 5 6 7 8 9 UPPER Space Q Z A B C D E F G H I J K L M N O P R S T U V W X Y ALPHA LOWER Space q z a b c d e f g h i...

Страница 54: ...ey 1 is pressed once it is SPACE pressed twice it is Q pressed third time it is Z in case of the Alpha mode When the desired character is selected press ENTER F keys move the cursor position in the AL...

Страница 55: ...IP 6 Message Format 7 Terminal ID 8 The Media Status of 1st Cassette 9 The Media Status of 2nd Cassette 10 The Media Status of 3rd Cassette 11 The Media Status of 4th Cassette 12 1st Cassette Remainin...

Страница 56: ...SETTLEMENT F2 CUSTOMER SETUP F3 JOURNAL F4 SYSTEM SETUP F5 REPORT F6 HOST SETUP F7 DIAGNOSTICS F8 TRANSACTION SETUP In order to move to the in service mode press the CANCEL key in pinpad In order to r...

Страница 57: ...E TCP IP DIAL UP MESSAGE FORMAT STANDARD1 STANDARD2 STANDARD3 EPS TERMINAL ID AAPAU001 ERROR CODE 00000 00 STATUS CST1 Remaining Notes BILLS COUNT 1047 10 N A CST2 Remaining Notes BILLS COUNT 18 20 N...

Страница 58: ...NH 1800CE 5 Operator Function 5 20 CST3 Media Status MISSING NORMAL LOW EMPTY FULL CST4 Media Status N A Not Available REJECT REJECT COUNT CDU 0 SPR OK NG...

Страница 59: ...operate the related function To go back to the previous screen press the CANCEL key in pinpad 1 ADD CASH Go to the next screen 2 DAY TOTAL Do settlement with host After settlement clear transaction i...

Страница 60: ...ount Cassette numbers are designated from top to bottom Input the note count you want to add and press the ENTER key in the pinpad If you completed the all cassettes you have to press APPLY button to...

Страница 61: ...SEQUENCE NO This function will reset the journal sequence number to 0000 This may be useful if you switch processing or switch Terminal ID numbers and want to keep new records 3 PRINT JOURNAL The PRIN...

Страница 62: ...ournal record will be displayed on the screen Use PREV or NEXT button to show just one data before or after and PREV 50 or NEXT 50 button are for data before 50 or after 50 EA If you use MOVE FIRST or...

Страница 63: ...he index is valid 5 4 2 PRINT LAST X The PRINT LAST X function is used to print out recent journal data If you want to print recent journal data enter the count of data you want on JOURNAL main screen...

Страница 64: ...rt menu consists of 5 sub menus ERROR CODE ERROR SUMMARY SW VERSION PRINT ALL SETUP and REJECT ANALYSIS You can print out all information regarding each device as well as system value set up If you wa...

Страница 65: ...PREV NEXT buttons are to navigate previous and next error codes one by one and PREV 10 NEXT 10 are to do by 10 EA MOVE FIRST MOVE LAST buttons are to go to the first error code and the last one PRINT...

Страница 66: ...5 1 1 SEARCH ERROR CODE You can search a specific error code if that exists In order to use the function please input the specific error code in the field and select OK button If there is no result in...

Страница 67: ...NH 1800CE 5 Operator Function 5 29 5 5 2 SW VERSION This menu shows each software version Each versions will be displayed APPLICATION CDU EP CDU SP SPR EP SPR SP MCU EP MCU SP and etc...

Страница 68: ...ION ROUTING ID HOST PHONE NUMBER HEALTH CHECK OPTION AUTO DAY TOTAL OPTION 6 HOST SETUP RMS OPTION DISPENSE LIMIT CURRENCY ID EXCHANGE RATE MEXICO DENOMINATION FAST CASH 7 TRANSACTION SETUP LOW CURREN...

Страница 69: ...1800CE 5 Operator Function 5 31 CURRENT CASSETTE REJECT CURRENT BILLS SERIAL NUMBER SPEAKER VOLUME MODEM INITIAL STRING 9 SYSTEM SETUP LANGUAGE MODE KEY MODE MASTER KEY INDEX 10 OTHERS MASTER KEY LIS...

Страница 70: ...UTING ID HOST ADDRESS INFO HEALTH CHECK OPTION AUTO DAY TOTAL OPTION 7 HOST SETUP RMS OPTION DISPENSE LIMIT CURRENCY ID EXCHANGE RATE MEXICO DENOMINATION FAST CASH 8 TRANSACTION SETUP LOW CURRENCY CHE...

Страница 71: ...NH 1800CE 5 Operator Function 5 33 CURRENT CASSETTE REJECT CURRENT BILLS SERIAL NUMBER SPEAKER VOLUME ATM IP OPTION 10 SYSTEM SETUP LANGUAGE MODE KEY MODE MASTER KEY INDEX 11 OTHER MASTER KEY LIST...

Страница 72: ...of times they occurred You can print these errors PREV NEXT buttons are to navigate previous and next pages and PRINT button prints all of error code history CLEAR button erases the history stacked i...

Страница 73: ...the rejects by the number of times or note counts they occurred You can print these rejects PRINT button prints the reject analysis information CLEAR button erases the reject analysis information and...

Страница 74: ...sts of 8 sub menus INITIALIZE RECEIPT PRINTER CASH DISPENSER MODEM CARD SCAN or MCU TEST AUXILIARY UNIT and AGING Please press each button on this menu to go to next screen or to operate the related f...

Страница 75: ...SH DISPENSER and MODEM Case 1 If you input test count 0 the test count will be UNLIMIT Case 2 If you input test count 10 the test will perform 10 times Case 3 If you cancel a test and then perform sam...

Страница 76: ...ror code Confirm the detailed error description in the ERROR CODE of REPORT MENU Accessing the RECEIPT PRINTER 1 Select DIAGNOSTICS in the OPERATOR FUNCTION 2 Select the RECEIPT PRINTER in the DIAGNOS...

Страница 77: ...dem for any errors Input the desired PHONE NUMBER then press ENTER Key for TEST DIAL This function is used to check the function of the modem dial Accessing the MODEM 1 Select DIAGNOSTICS in the OPERA...

Страница 78: ...N 1 Select DIAGNOSTICS in the OPERATOR FUNCTION 2 Select CARD SCAN in the DIAGNOSTICS menu And if the display is ready please insert and remove the card quickly 3 The card data will be displayed The M...

Страница 79: ...ator Function 5 41 5 6 6 AUXILIARY UNIT This AUXILIARY UNIT contains SENSOR and FLICKER Please press each button on this menu to go to the next screen To go back to the previous screen press the CANCE...

Страница 80: ...as the function of testing if all the sensors are in proper working condition The sensors are tested by turning the sensors on and off Accessing the SENSOR 1 Select DIAGNOSTICS in the OPERATOR FUNCTIO...

Страница 81: ...or is normal the sensor will be displayed as GREEN COLOR And if any sensor detects an object or is abnormal the sensor will be displayed as RED COLOR Moreover if any sensor doesn t exist the sensor wi...

Страница 82: ...or is normal the sensor will be displayed as GREEN COLOR And if any sensor detects an object or is abnormal the sensor will be displayed as RED COLOR Moreover if any sensor doesn t exist the sensor wi...

Страница 83: ...Accessing the SENSOR 1 Select DIAGNOSTICS in the OPERATOR FUNCTION 2 Select AUXILIARY UNIT in the DIAGNOSTICS menu and then select FLICKER in the AUXILIARY menu 3 Select any button to test EPP CDU SP...

Страница 84: ...nu contains CHANGE MESSAGE BIN LIST OPTIONAL FUNCTION SURCHARGE MODE ADVERTISEMENT STANDARD3 OPTION and SELECT PROCESSOR Please press each button on this menu to go to the next screen To go back to th...

Страница 85: ...play will be changed into the RECEIPT HEADER And you can set the receipt header message in the RECEIPT If you press the RECEIPT TAIL button the current display will be changed into the RECEIPT TAIL An...

Страница 86: ...ction 5 48 Refer to figure of the Sample Receipt below for the location of the messages The default receipt format will not include any messages Spanish transactions will be printed in English Locatio...

Страница 87: ...tor Function 5 49 5 7 1 1 WELCOME MESSAGE The WELCOME MESSAGE function is used to edit the welcome text Please input the welcome message in the field and select OK button If it succeeded OPERATION SUC...

Страница 88: ...tion 5 50 5 7 1 2 RECEIPT HEADER The RECEIPT HEADER function is used to edit the message at the header of receipt Please input the receipt header in the field and select OK button If it succeeded OPER...

Страница 89: ...Function 5 51 5 7 1 3 RECEIPT TAIL The RECEIPT TAIL function is used to edit the message at the tail of receipt Please input the receipt tail in the field and select OK button If it succeeded OPERATIO...

Страница 90: ...DRESS PHONE NUMBER The RECEIPT ADDRESS PHONE NUMBER function is used to edit the message at the address phone number of receipt Please input the receipt address phone number in the field and select OK...

Страница 91: ...EXIT MESSAGE The EXIT MESSAGE function is used to edit the exit text The message will be displayed at the end of transaction screen Please input the exit message in the field and select OK button If...

Страница 92: ...5 54 5 7 1 6 MARKETING MESSAGE The MARKETING MESSAGE function is used to edit the marketing message text on receipt Please input the marketing message in the field and select OK button If it succeeded...

Страница 93: ...unction 5 55 5 7 1 7 STORE MESSAGE The STORE MESSAGE function is used to edit the store message text on receipt Please input the store message in the field and select OK button If it succeeded OPERATI...

Страница 94: ...1 8 PROCESSOR MESSAGE The PROCESSOR MESSAGE function is used to edit the processor message text on receipt Please input the processor store marketing message in the field and select OK button If it s...

Страница 95: ...the given BIN code ATM doesn t request any additional fee However it is necessary to confirm the connected host because host will decide whether it uses or not You can input and edit it by using such...

Страница 96: ...ow the BIN LIST This function support additional 3 000 BIN LIST exclusive of the basic 20 BIN LIST Use PREV or NEXT button to show BIN LIST before or after You can change EXTENDED BIN LIST via FILE UP...

Страница 97: ...Block Surcharge Withdrawal Surcharge Balance Surcharge Accept Card Decline Card and Award Coupon ALLOW ONLY LISTED BIN EN DISALBE option is enabled it ensures that only cards with BIN Numbers in BIN...

Страница 98: ...page Use PREV PAGE or NEXT PAGE button to show just one page before or after and PREV 50 or NEXT 50 buttons are for 50 or after 50 BIN To Add a BIN Property use ADD NEW button To edit or delete use ED...

Страница 99: ...ntering BIN if press enter key on pinpad if there are other actions for same BIN the actions are displayed at below Press ACTION button to change bin action it will be toggled block surcharge withdraw...

Страница 100: ...s what you would like to input are entered press APPLY button to finish the adding editing job If adding bin action is not valid as compared with added bin action like block surcharge and withdrawal s...

Страница 101: ...NH 1800CE 5 Operator Function 5 63 5 7 2 5 SEARCH BIN The SEARCH BIN screen allows finding the registered BIN Enter BIN and press enter key on pinpad the screen will move the page located in BIN...

Страница 102: ...u contains MOD 10 CHECK BALANCE AT START CHECK CASHING ACCOUNTS SELECT RECEIPT PRE DIALING NEED MORE TIME and EMV Please press each button on this menu to go to next screen To go back to the previous...

Страница 103: ...NH 1800CE 5 Operator Function 5 65 TCP IP STANDARD 1 TCP IP STANDARD 2 3 EPS...

Страница 104: ...NH 1800CE 5 Operator Function 5 66 5 7 3 1 MOD 10 CHECK MOD 10 CHECK is to check the card data s validation Please press EN DISABLE button to set up MOD 10 CHECK...

Страница 105: ...is enabled the screen with which a customer can check his her balance will be inserted into the normal transaction flow Please press EN DISABLE button to set up BALANCE AT START and CONTINUE EN DISABL...

Страница 106: ...ASHING This function is one of the options of the Value Added Service which exchanges checks for cash To use the function you should call technical support The certification screen will appear if you...

Страница 107: ...ACCOUNTS is to set up the accounts which is used on transaction You can see CHECKING ACCOUNT SAVINGS ACCOUNT and CREDIT CARD ACCOUNT however only CREDIT CARD ACCOUNT can be set up Please press CREDIT...

Страница 108: ...is ENABLED the ATM MACHINE will show the screen which a customer can select whether printing the receipt after a transaction or not Please press EN DISABLE button to set up SELECT RECEIPT If SELECT RE...

Страница 109: ...improve the performance speed of transaction by making a connection to the host server earlier than normal Please press EN DISABLE button to set up PRE DIALING and one of three buttons AFTER CARD ATER...

Страница 110: ...need more time at transaction procedure for customers when user selection timeout occurs Press EN DISABLE button to set up If enabled and timeout occurs the screen message Do you need more time will...

Страница 111: ...ith IC card and to check the supported AID LIST in terminal Press EN DISABLE button to set up when enabled the EMV card reader activated Press AID LIST button to check the AID LIST available Applicati...

Страница 112: ...CE 5 Operator Function 5 74 5 7 3 9 AID LIST This screen lists all of the EMV AIDs that loaded on terminal The available AID count is 60 If press PREV or NEXT button you can see the next or previous 2...

Страница 113: ...if the swiped card data contains BIN number that was entered during installation the surcharge warning message will not be displayed When the SURCHARGE MODE is enabled the SURCHARGE OWNER AMOUNT and...

Страница 114: ...NH 1800CE 5 Operator Function 5 76 AUSTRALIA In case Australia you can set the BALANCE AMOUNT and CONTACT INFO...

Страница 115: ...or Function 5 77 5 7 4 1 SURCHARGE OWNER The SURCHARGE OWNER function is used to edit the surcharge owner Please input the surcharge owner in the field and select OK button If it succeeded OPERATION S...

Страница 116: ...E MODE 2 PERCENTAGE Set PERCENTAGE 3 WARNING MANNER Set whether to use maximum value or minimum value between PERCENTAGE and SURCHARGE AMOUNT GREATER Maximum value LESSER Minimum value 4 LOCATION Set...

Страница 117: ...INFO The CONTACT INFO function is used to edit the surcharge contact Information at surcharge warning screen and on receipt Please input the surcharge contact Information in the field and select OK bu...

Страница 118: ...ns If you press the TIMER button you can change the advertisement display timer and the range is between 5 and 30 Please press each button on this menu to go to next screen The advertisement image can...

Страница 119: ...review SCREEN n and COUPON n TEXT to change coupon n text AWARD COUPON ON BIN PROPERITES is enabled the selected coupon are issued base on AWARD COUPON BIN properties in BIN LIST 5 7 5 1 1 COUPON n TE...

Страница 120: ...HOST ERROR EN DISABLE STANDARD 1 OPTION function is used to get the additional information when Nautilus Hyosung message is selected 1 TERMINAL STATUS function is to decide whether terminal status fie...

Страница 121: ...formation when Triton message is selected 1 STATUS MONITORING function is to decide whether status monitoring field in message is sent or not 2 COMMUNICATION HEADER function is to decide whether commu...

Страница 122: ...Function 5 84 5 7 6 1 COMMUNICATION ID The COMMUNICATION ID function is used to edit the communication id Please input the communication id in the field and select OK button If it succeeded OPERATION...

Страница 123: ...NH 1800CE 5 Operator Function 5 85 5 7 7 SELECT PROCESSOR DIALUP SELECTHOST menu contains COMMUNICATION MESSAGE FORMAT EOT ENQ OPTION REVERSAL RETRY COUNT and STANDARD3 OPTION STANDARD 3 DIALUP...

Страница 124: ...ESSOR menu contains COMMUNICATION MESSAGE FORMAT EOT ENQ OPTION TCPIP TYPE REVERSAL RETRY COUNT and STANDARD3 OPTION STANDARD3 TCP IP In case of selecting VISA FRAMED for TCP IP TYPE TCP IP In case of...

Страница 125: ...h Host Select DIALUP or TCP IP In case of setting up DIALUP communicate with host using modem And in case of setting up TCP IP communicate with host using LAN 5 7 7 2 ENQ EOT OPTION ENQ EOT OPTION con...

Страница 126: ...type to communicate with a data processing company or bank in this menu STANDARD1 STANDARD2 STANDARD3 and EPS If STANDARD3 is selected STANDARD3 OPTION button is displayed on the CUSTOMER SETUP Screen...

Страница 127: ...function setting up communication flow to use when communicating with host In this menu you can change TCP IP TYPE and can decide whether ENABLE or DISABLE about SSL OPTION There are three kind of TCP...

Страница 128: ...set the try count of reversal transaction CURRENT REVERSAL RETRY COUNT displays count of current setting value You can enter the count and then press ENTER or CONFIRM if you want to change try count o...

Страница 129: ...PARAMETERS DEVICE SETUP LANGUAGE EN DISABLE and SYSTEM CONTROL TCP IP This system setup menu contains DATE TIME CHANGE PASSWORD SPEAKER VOLUME TERMINAL IP DEVICE SETUP LANGUAGE EN DISABLE and SYSTEM C...

Страница 130: ...em date and time by pressing YEAR HOUR MONTH MINUTE and DAY button If you press each menu the cursor will be positioned and you can change the value This value is saved by pressing APPLY key on the ot...

Страница 131: ...ons Once the button is pressed ATM beeps 5 8 3 TERMINAL IP TERMINAL IP menu contains DHCP EN DISABLE IP ADDRESS SUBNET MASK GATEWAY and DNS buttons If you press DHCP EN DISABLE button will change DHCP...

Страница 132: ...e In case of selecting IN SERVICE on OP MAIN if the value of DHCP or IP SUBNET MASK GATEWAY DNS is different from the original value of DHCP or IP SUBNET MASK GATEWAY DNS when entering in OP mode exit...

Страница 133: ...2 SUBNET MASK The SUBNET MASK function is used to edit the subnet mask Please input the subnet mask in the field and select OK button If it succeeded OPERATION SUCCESSFUL displays It is able to input...

Страница 134: ...96 5 8 3 3 GATEWAY The GATEWAY function is used to edit the gateway Please input the gateway in the field and select OK button If it succeeded OPERATION SUCCESSFUL displays It is able to input up to 1...

Страница 135: ...ction 5 97 5 8 3 4 DNS The DNS function is used to edit the dns Please input the dns in the field and select OK button If it succeeded OPERATION SUCCESSFUL displays It is able to input up to 15 units...

Страница 136: ...displayed in screen There are three types of language ENGLISH SPANISH FRENCH You can change default language pressing DEFAULT LANGUAGE SELECT button If you press each EN DISABLE button one of ENABLE D...

Страница 137: ...three passwords OPERATOR PASSWORD SERVICE PASSWORD and MASTER PASSWORD 5 8 5 1 OPERATOR PASSWORD This menu enables you to change current operator password as new one To change the current password yo...

Страница 138: ...sword you should input the proper one in current password field The factory default value of service password is 222222 5 8 5 3 MASTER PASSWORD This menu enables you to change current master password...

Страница 139: ...OST INITIAL STRING and RMS INITIAL STRING functions are used to edit the modem initial string when the special circumstance is required by a nonstandard modem initial string Before editing the initial...

Страница 140: ...ng Please input the host initial string in the field and select OK button If it succeeded OPERATION SUCCESSFUL displays 5 8 6 2 RMS INITIAL STRING The RMS INITIAL STRING function is used to edit the r...

Страница 141: ...Function 5 103 5 8 7 DEVICE SETUP This DEVICE SETUP menu contains CDU SETUP Please press the CDU SETUP button on this menu to go to next screen Note When you change Device Setup Information contact t...

Страница 142: ...UNTRY CDU TYPE and CASSETTE VOLUME Then the CDU SETUP INFORMATION will be changed If you changed the information correctly press the EXECUTE button to APPLY 1 COUNTRY USA CANADA KOREA CHINA JAPAN MEXI...

Страница 143: ...data you want in this menu Please make sure that USB drive is connected into USB slot before pressing the button When BACKUP ALL JOURNALS TO USB BACKUP JOURNAL BY DATE TO USB or BACKUP LOG TO USB butt...

Страница 144: ...ure that new software is included in USB driver and is connected into USB slot before implementing it When SW UPDATE button is selected new software in USB driver is transferred to a directory of ATM...

Страница 145: ...you press the YES button the ATM will restart 5 8 8 3 BACKUP JOURNAL BY DATE TO USB Input the START DATE and END DATE using FROM and TO buttons And press the SEARCH button Then the journal date betwe...

Страница 146: ...M on the MX5000CE MX5300CE NH1800CE begin by entering the Operator Function Menu using the Master Password Then enter SYSTEM SETUP SYSTEM CONTROL and CLEAR NVRAM in sequence 5 8 8 4 1 SET THE MACHINE...

Страница 147: ...on including passwords to the default settings This does NOT include the master keys which are stored in EPP denomination journal data 3 CLEAR JOURNAL This will delete all journal data permanently 4 C...

Страница 148: ...MESSAGE REMOTE MONITOR ROUTING ID and AUTO DAY TOTAL TCP IP This host setup menu contains KEY MANAGEMENT HOST ADDRESS TERMINAL ID HEALTH CHECK MESSAGE REMOTE MONITOR ROUTING ID and AUTO DAY TOTAL Pres...

Страница 149: ...NH 1800CE 5 Operator Function 5 111 DIALUP STANDARD 3 TCP IP STANDARD 1 2 EPS...

Страница 150: ...NH 1800CE 5 Operator Function 5 112 TCP IP STANDARD 3...

Страница 151: ...N Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT Default PASSWORD 1 is 000000 And default PASSWPRD 2 is 000000 as well If you enter PASSWORD 1 and PASSWORD 2 correctly the main screen o...

Страница 152: ...NH 1800CE 5 Operator Function 5 114 In Case RKT NOT Capable EPP...

Страница 153: ...g REMOTE KEY INFO button Write down the description here RKT Keys are keys and signature when REMOTE KEY TRANSFER function is executed Accessing the KEY INDEX 1 Select the HOST SETUP in the OPERATOR F...

Страница 154: ...____ means it is in empty state The authorized people can verify the injected key s with this menu after key injection Accessing the CHECK MASTER KEY 1 Select the HOST SETUP in the OPERATOR FUNCTION m...

Страница 155: ...select key which will be entered Master Key or Mac Master Key Only MASTER KEY MASTER KEY and MAC MASTER KEY Accessing the EDIT KEY 1 Select the HOST SETUP in the OPERATOR FUNCTION menu 2 Select the K...

Страница 156: ...elect Master Key or Mac Master Key which is to be entered Accessing the SELECT MASTER KEY 1 Select the HOST SETUP in the OPERATOR FUNCTION menu 2 Select the KEY MANAGEMENT in the HOST SETUP menu 3 Sel...

Страница 157: ...in the EDIT KEY menu A HOW TO EDIT MASTER KEY or MAC MASTER KEY 1 Press ENTRY button 2 Enter the MASTER KEY PART A 3 Check the key check value of MASTER KEY PART A If key check value is correct press...

Страница 158: ...CTION menu 2 Select the KEY MANAGEMENT in the HOST SETUP menu 3 Select the KEY MODE in the KEY MANAGEMENT menu Change the KEY MODE 5 9 1 2 KEY INDEX The KEY INDEX function is used to set the KEY INDEX...

Страница 159: ...____ means it is in empty state The authorized people can verify the injected key s with this menu after key injection Accessing the CHECK MASTER KEY 1 Select the HOST SETUP in the OPERATOR FUNCTION m...

Страница 160: ...2 5 9 1 4 EDIT KEY The EDIT KEY function is used to enter the Master Key Unique Key and Mac Key The authorized people by bank or DP will enter the Key s with this menu KEY MODE DES TDES DUAL MASTER KE...

Страница 161: ...Y MODE UNIQUE KEY DES UNIQUE KEY TDES KEY MODE UNIQUE KEY MAC Accessing the EDIT KEY 1 Select the HOST SETUP in the OPERATOR FUNCTION menu 2 Select the KEY MANAGEMENT in the HOST SETUP menu 3 Select t...

Страница 162: ...after confirming the check sum NOTE You have to input the SAME KEY INDEX for MASTER KEY PART A and MASTER KEY PART B B HOW TO EDIT UNIQUE KEY 1 Press UNIQUE KEY PART A button 2 Enter the UNIQUE KEY I...

Страница 163: ...AC KEY PART A the CHECK SUM will be displayed Press ENTER after confirming the check sum 6 Press MAC KEY PART B button 6 Enter the MAC KEY INDEX 7 Enter the MAC KEY PART B 8 Verify the MAC KEY PART B...

Страница 164: ...tion is used to insert the ATM machine number for RMS Accessing the SET MASTER KEY SERIAL NUMBER 1 Select the HOST SETUP in the OPERATOR FUNCTION menu 2 Select the KEY MANAGEMENT in the HOST SETUP men...

Страница 165: ...one number of host can be input You can input character number and special symbol up to 1 20 digits by using or This function is used to enter the primary phone number and the back up phone number of...

Страница 166: ...ORT NUMBER 1 HOST ADDRESS 2 and PORT NUMBER 2 Press PORT NUMBER 1 and PORT NUMBER 2 buttons and then the values can be input on this screen These values can be saved by pressing ENTER key HOST ADDRESS...

Страница 167: ...tor Function 5 129 5 9 3 1 HOST ADDRESS 1 The HOST ADDRESS 1 function is used to edit the host address 1 Please input the host address 1 in the field and select OK button If it succeeded OPERATION SUC...

Страница 168: ...tor Function 5 130 5 9 3 2 HOST ADDRESS 2 The HOST ADDRESS 2 function is used to edit the host address 2 Please input the host address 2 in the field and select OK button If it succeeded OPERATION SUC...

Страница 169: ...used to edit the terminal id number of ATM Please input the terminal id in the field and select OK button If it succeeded OPERATION SUCCESSFUL displays Host will identify ATM by looking at terminal I...

Страница 170: ...either ENABLE or DISABLE can be selected ATM sends its status periodically to the host when HOST SEND is set up to Enable The interval is dependent on SEND INTERVAL If you press SEND INTERVAL button...

Страница 171: ...ment System RMS 1 RMS EN DISABLE function is used to connect to the RMS mode to enable or to disable The default option is ENABLE 2 RMS STATUS SEND EN DISABLE function is used to send the status messa...

Страница 172: ...6 1 RMS EN DISABLE Dialup Display which is to set the RMS RING COUNT for the reception on standby of the ATM TCP IP Display which is to set the RMS LISTENING PORT for the reception on standby of the...

Страница 173: ...ND Display whether RMS STATUS SEND function is ENABLE or DISABLE Set the value using EN DISABLE button 2 INTERVAL Display RMS STATUS SEND cycle unit hours Set the value using INTERVAL button Input the...

Страница 174: ...t the number from 1 to 24 3 URL EN DISABLE Display whether to use URL or IP ADDRESS If the value is ENABLE that means the ATM uses URL ADDRESS Set the value using URL EN DISABLE button 4 RMS ADDRESS D...

Страница 175: ...Operator Function 5 137 5 9 6 2 1 RMS ADDRESS The RMS ADDRESS function is used to edit the rms address Please input the rms address in the field and select OK button If it succeeded OPERATION SUCCESSF...

Страница 176: ...Routing ID Number of ATM Routing ID refers to the Bank ID This field is contained to STANDARD 1 STANDARD 2 and EPS format Please input the routing id in the field and select OK button If it succeeded...

Страница 177: ...e same time your day s balance should match the host This information will appear as a journal record so you will need to access your journal to print or view the totals 1 EN DISABLE Display whether A...

Страница 178: ...s used to set the maximum amount of notes that can be dispensed per transaction The amount must be a multiple of denomination And the maximum dispensed count a transaction must not be over a total of...

Страница 179: ...set the cash amount which is to be displayed on the FAST CASH screen The maximum amount must be less than the DISPENSE LIMIT You can set 6 kinds of values which are frequently requested by customer u...

Страница 180: ...on of note to be set in the cassette Pressing function key beside menu button selects the cassette to set the denomination of note Input the note value you want and press the ENTER key in the pinpad I...

Страница 181: ...NH 1800CE 6 Appendix 6 1 Chapter 6 Appendix...

Страница 182: ...le condition z Bill which is very clean and can readily be recognized as a true bill z Bill that has sufficient life or sizing to be handled easily z Bill which can be manually held straightly when on...

Страница 183: ...6 Appendix 6 3 A 2 Unacceptable condition z Bill having serious wrinkles torn or broken section wherein paper fiber is broken and separation begins 9 Wrinkle 9 Torn 9 Broken section Broken Section Tor...

Страница 184: ...ng but stained seriously z Bill with holes Perforated bill z Bill ragged and cannot be held straightly when one end is supported by a hand 20mm 35mm When the bill is held by 20mm and the straightness...

Страница 185: ...NH 1800CE 6 Appendix 6 5 z Bill with cellophane tape scotch tape etc z Bill with folds z Gradually curved bill bills tied by hand seal etc Band seal Fold Tape...

Страница 186: ...NH 1800CE 6 Appendix 6 6 z Bill with folded lines 9 Case 1 9 Case 2 9 Case 3 Bill distortion should not exceed 10 mm...

Страница 187: ...int color Black 3 Specification Paper detects heat 4 Use anything among three below as you can get easily in your field Paper basis weight 55 3 g Paper thickness 58 4 Paper basis weight 65 3 g Paper t...

Страница 188: ...dimension Note 1 Store the paper roll separately to prevent damage to the paper Note 2 Do not connect the papers with tape Note 3 Make sure the paper end is not attached to the paper pipe Note 4 Make...

Страница 189: ...direct sunlight or leave it under the fluorescent lamp for a long time 3 Keep it away form the organic solvents Paper color may change if the paper comes in contact with organic solvents or glues con...

Страница 190: ...NH 1800CE 6 Appendix 6 10 C MAGNETIC CARD SPECIFICATIONS Item ISO Card Unit Inch Length Card Bending Magnetic Stripe Position Fig 6 3 Magnetic Card Specifications...

Страница 191: ...lers 2010400 Receipt paper empty 1 Replenish receipt paper 2 Check the status of sensor and its connector 2010500 Receipt paper setting error 1 Check the status of setting paper 2 Check the status of...

Страница 192: ...orrectly set Dip switch 6 is set by On in case of not using Black mark 2080A00 The size of image print data is abnormal Check the AP version and initialize 9720000 Receipt printer communication error...

Страница 193: ...check error in doing command Remove any jammed paper A080800 Paper cutter software check error detected while executing command Check for and remove any jammed paper ADN0100 No response detected for 3...

Страница 194: ...ARNING 1 Reboot ATM 2 Call your attendant 9799301 MCU RETRACT OVER Clear the count of retracted card at OP mode 90001 Card Read Error 1 Check Magnetic Card 2 Check Card Read module and cable connectio...

Страница 195: ...le shooting 9721111 Off line status 1 Check communication cable connected properly 2 Check power cable connected properly 9721112 On busy 1 Check printer s working status 9721121 Mechanics Error 1 Rec...

Страница 196: ...the CDU delivery path 21A1500 CS1A sensor detects note in delivery path before CDU dispenses Sensor is located along the delivery path right after where the note exits the 1st cassette Remove note fr...

Страница 197: ...elivery path 2 Clean CS1A 4002200 CS1B sensor detects note in delivery path before after CDU dispenses 1 Remove note from the CDU delivery path 2 Clean CS1B 4002300 CS1A or CS1B sensor detects note in...

Страница 198: ...ge Sensor after abnormal operating CS3 Gate detecting Sensor 5 Replace Reject Solenoid 1 4003A00 When more than 5 sheets of cash dispensing is required during a test 1 Check command that Cash Dispense...

Страница 199: ...B Sensor 5 Exchange 1 cassette box when there are many error 4004800 Error if the number of dispensed notes is not matched to the requested 1 Check CS13 sensor note jam and dust 2 Replace CS13 sensor...

Страница 200: ...of the CS13 sensor 3 Remove a dust on the CS13 sensor 4005600 Abnormal operation of the gate solenoid during dispense operation 1 Remove a jammed note on the gate 2 Remove notes in the reject box and...

Страница 201: ...Something is detected on CS41AB sensor before dispensing bills from fourth cassette 4007200 Something is detected on CS41AB sensor during dispensing bills 4007300 Bills is remained in CS41AB sensor a...

Страница 202: ...he gap too close 400C100 Cassette Jam during dispense operation 1 CST Encoder Error 1 Remove a jammed note in 1 Cassette 2 Replace 1 cassette box when multiple errors occur 400C200 Cassette Jam during...

Страница 203: ...perator Function 2 Reboot ATM 4DN0100 Cash Dispenser communication failure during receiving command to cash dispenser 1 Do RESET at Operator Function 2 Reboot ATM 4DN8100 Communication error of Shutte...

Страница 204: ...unts is not matched to it cash dispenser responded 1 Initialize after resetting the power 2 Upgrade the Cash Dispenser firmware or download software again 3 Replace the Cash Dispenser B D 971A000 Inva...

Страница 205: ...nonexistent Note Index is set 9741100 When sensing CS2 Dark Error code 400FF00 is subdivided by location of sensor 9741400 When sensing CS4A Dark Error code 400FF00 is subdivided by location of sensor...

Страница 206: ...400FF00 is subdivided by location of sensor 9749F00 Cash picking up fail while cash in cassette 3 is enough 1 Check bill jam or no note in cassette 2 2 Check cash dispenser 97914XX DEV_Cash Dispenser...

Страница 207: ...es on the specified address are currently in use 1 Check modem cable 2 Contact to technician support team D030400 The disable address parameter contains dialing control characters that are not process...

Страница 208: ...9701031 Failed to read Register of EPP Reboot ATM 9701040 Failed to produce Thread of EPP Reboot ATM 9701060 Failed to create buffer Reboot ATM 9701111 BCC error of EPP Check BCC logic of EPP 9701151...

Страница 209: ...1D6 Invalid Media Area size is larger than media size 1 Reboot ATM 2 Call your attendant 97221D7 Invalid Media Size of Media Name is exceeded to 2048 bytes totally 1 Reboot ATM 2 Call your attendant 9...

Страница 210: ...OR WARNING 1 Reboot ATM 2 Call your attendant 97926XX DEV_PBM FATALERROR WARNING 1 Reboot ATM 2 Call your attendant 97928XX DEV_PIN FATALERROR WARNING 1 Reboot ATM 2 Call your attendant 9792AXX DEV_FN...

Страница 211: ...enied by host D000700 INSUFFICIENT FUNDS Transaction was denied by host D000800 INELIGIBLE TRANSACTION Transaction was denied by host D000900 INELIGIBLE ACCOUNT Transaction was denied by host D001000...

Страница 212: ...ion from the host and try again Try Balance Inquiry D005200 No Checking Account Check the transaction from the host and try again D005300 No Savings Account Check the transaction from the host and try...

Страница 213: ...inal ID mismatch Check the terminal setting from the host D009700 Response Type mismatch Reversal Check the terminal setting from the host D009800 Response Type mismatch Day Close Check the terminal s...

Страница 214: ...nal setting from the host D00A700 FS out after total surcharge amount Check the terminal setting from the host D00A800 FS out after config surcharge amount Check the terminal setting from the host D00...

Страница 215: ...phone company D120000 Transmission error Failed to receive the whole data within 5 seconds after requesting the modem to send the data 1 Check modem and modem cable connection 2 Contact telephone comp...

Страница 216: ...onse from host for 60 seconds 1 Check modem and modem cable connection 2 Contact telephone company D160100 Disconnected by Bad Address 1 Check modem and modem cable connection 2 Contact telephone comp...

Страница 217: ...EOT from HOST Check telephone line connection Test Modem Check host D230000 No response from Host Dialing time out to Host Check telephone line connection Test Modem Check phone number D250000 Cannot...

Страница 218: ...properly set Surcharge Amount Enter surcharge amount required F000400 Parameter is not properly set Adver Text refreshing timer Enter Ad text refresh timer F000500 Parameter is not properly set Advert...

Страница 219: ...umber required F001600 Default master password was not changed F001F00 Machine serial number is not set Check serial number 2 Set serial number F002F00 Host type is not set Check host type 2 Set host...

Страница 220: ...shooting POWERAB UPS ABNORMAL Check UPS POWERAC POWER OUT OR AC OFF Check AC power status and environment POWERBA BATTERY LOW 1 Check AC power status and environment 2 Check UPS SDN0100 Service Panel...

Страница 221: ...en sending message from ATM to Host procedure number is 3 4 5 When receiving transaction success message from Host procedure number is 5 5 6 After confirming notes during withdrawal procedure number i...

Страница 222: ...y while operating should be between 25 RH 85 Non Condensed 3 Avoid locations where intense direct light is reflected off the LCD screen 4 Avoid locations where strong static electricity can occur 5 Av...

Страница 223: ...NH 1800CE 6 Appendix 6 43 Fig 6 4 Installation space 1 Plane view...

Страница 224: ...machine and place it in a proper location you should seek the help of professionals trained in moving heavy equipment Following tools are needed to install the machine Wire cutter Lifter Screw driver...

Страница 225: ...6 7 4 Remove the lid then box from the top Do not discard the packaging materials until you have verified any shipping damage claim Contact your distributor immediately if you see any shipping damage...

Страница 226: ...ace the Anchor nuts into the ground according to the anchor bolts locate sheet 4 places 3 Place NH 1800CE ATM on top of the sheet 4 Open the Security cover with the key provided 5 Using the supplied c...

Страница 227: ...NH 1800CE 6 Appendix 6 47 Fig 6 8 Anchor diagram of NH 1800CE ATM...

Страница 228: ...the cassette 6 Before closing the vault thoroughly test the combination lock by locking and unlocking the lock several times It is much easier to diagnose potential lock problems before shutting the...

Страница 229: ...in the NVRAM such as journal and configuration data To clear all of configuration and journal data to the initial status clear NVRAM after S W installation If you upgrade ATM machine operating in the...

Страница 230: ...800CE 6 Appendix 6 50 2 Select SYSTEM SETUP menu 3 Select SYSTEM CONTROL menu 4 Select CLEAR ALL menu 5 Confirm and select Yes menu 6 All NVRAM data will be cleared and ATM will be automatically reboo...

Страница 231: ...NH 1800CE 6 Appendix 6 51 E 4 Installation Guide for NH 1800CE z DIAL UP INITIAL SETTING 1 DIAL UP SETTING 1 Input Master password to enter main screen 2 Select HOST SETUP menu...

Страница 232: ...enu 4 Be sure to input the telephone numbers both in the HOST PHONE 1 and in the HOST PHONE 2 after selecting HOST PHONE 1 and HOST PHONE 2 menu and click ENTER on the pinpad 5 After above procedures...

Страница 233: ...NH 1800CE 6 Appendix 6 53 z TCP IP INITIAL SETTING 1 TCP IP SETTING 1 Input Master password to enter main screen 3 Select CUSTOMER SETUP menu...

Страница 234: ...54 4 Select SELECT PROCESSOR menu 5 Select COMMUNICATION menu 6 Select TCP IP menu and message in the COMMUNICATION box will be changed from DIALUP to TCP IP 7 Click CANCEL button and SELECT PROCESSO...

Страница 235: ...NH 1800CE 6 Appendix 6 55 8 Select MESSAGE FORMAT menu in the SELECT PROCESSOR screen 9 Select STANDARD1 menu in the MESSAGE FORMAT screen Click CANCEL on the pinpad to go SELECT PROCESSOR...

Страница 236: ...ANDARD in the TCP IP TYPE menu and set DISABLE in the SSL OPTION menu Click CANCEL button to go SELECT screen 12 Click CANCEL button and CUSTOMER SETUP screen will be shown Click CANCEL button once mo...

Страница 237: ...BLE as DISABLE to activate buttons related with STATIC IP 15 Select IP ADDRESS GATEWAY SUBNET MASK and DNS and set the input values individually 16 Select HOST SETUP menu in the OP MAIN screen 17 Sele...

Страница 238: ...en 19 Select HOST ADDRESS 1 PORT NUMBER 1 HOST ADDRESS 2 PORT NUMBER 2 in the HOST ADDRESS screen and set input values individuallly 20 After finishing all setting up CANCEL on the pinpad in the main...

Страница 239: ...creen for NH1800CE F 1 TRANSACTION PROCESS USA F 1 1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader F 1 2 SELEC...

Страница 240: ...Enter PIN This screen is to enter PIN of customer s card F 1 4 SELECT TRANSACTION This screen is to select transaction type the customer wants to transact such as withdrawal balance inquiry and trans...

Страница 241: ...61 F 1 4 1 WITHDRAWAL FEE NOTICE This screen is to show a customer the information of surcharge F 1 4 2 WITHDRAWAL SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she wants to g...

Страница 242: ...ask a customer where he she wants to withdraw in checking saving credit card F 1 4 4 WITHDRAWAL SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal If there is not any am...

Страница 243: ...F 1 4 5 WITHDRAWAL CONNECTING HOST This screen is to show the customer that the transaction is in progress F 1 4 6 WITHDRAWAL DISPENSING MONEY This screen is to show the customer that his her request...

Страница 244: ...1800CE 6 Appendix 6 64 F 1 4 7 WITHDRAWAL PLEASE TAKE RECEIPT This screen is to show the customer that the transaction has been successfully completed and to notify the customer to take his her recei...

Страница 245: ...SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she gets the receipt or not F 1 4 9 TRANSFER SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he she wants t...

Страница 246: ...1 4 10 TRANSFER SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he she wants to transfer to checking saving credit card F 1 4 11 TRANSFER ENTER TRANSFER AMOUNT This screen is to s...

Страница 247: ...NH 1800CE 6 Appendix 6 67 F 1 4 12 TRANSFER PRINTING TRANSACTION This screen is to show the customer that it is printing transaction results...

Страница 248: ...13 INQUIRY SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she wants to get the receipt or not F 1 4 14 INQUIRY SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which...

Страница 249: ...NH 1800CE 6 Appendix 6 69 F 1 4 15 INQUIRY PRINTING TRANSACTION This screen is to show the customer that it is printing transaction results...

Страница 250: ...ON SPANISH This screen to select transaction type the customer wants to transact such as withdrawal balance inquiry and transfer is selected in this screen F 1 5 1 WITHDRAWAL FEE NOTICE This screen is...

Страница 251: ...AWAL SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she wants to get the receipt or not F 1 5 3 WITHDRAWAL SELECT ACCOUNT This screen is to ask a customer where he she wants to...

Страница 252: ...s screen is to select the amount of withdrawal If there is not any amount to withdraw Please select the OTHER key and can input the amount a customer would like to withdraw F 1 5 5 WITHDRAWAL CONNECTI...

Страница 253: ...NH 1800CE 6 Appendix 6 73 F 1 5 6 WITHDRAWAL DISPENSING MONEY This screen is to show the customer that his her request amount is being dispensed...

Страница 254: ...CT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she wants to get the receipt or not F 1 5 8 TRANSFER SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he she wan...

Страница 255: ...1 5 9 TRANSFER SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he she wants to transfer to checking saving credit card F 1 5 10 TRANSFER ENTER TRANSFER AMOUNT This screen is to se...

Страница 256: ...1 5 11 INQUIRY SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he she wants to inquire F 1 5 12 INQUIRY PRINTING TRANSACTION This screen is to show the customer that it is pr...

Страница 257: ...ION FRENCH This screen is to select transaction type customer wants to transact such as withdrawal balance inquiry and transfer is selected in this screen F 1 6 1 WITHDRAWAL FEE NOTICE This screen is...

Страница 258: ...AWAL SELECT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she wants to get the receipt or not F 1 6 3 WITHDRAWAL SELECT ACCOUNT This screen is to ask a customer where he she wants to...

Страница 259: ...screen is to select the amount of withdrawal If there is not any amount to withdraw Please select the OTHER key and can input the amount the customer would like to withdraw F 1 6 5 WITHDRAWAL CONNECT...

Страница 260: ...NH 1800CE 6 Appendix 6 80 F 1 6 6 WITHDRAWAL DISPENSING MONEY This screen is to show the customer that his her request amount is being dispensed...

Страница 261: ...CT RECEIPT PRINTING OR NOT This screen is to ask a customer if he she wants to get the receipt or not F 1 6 8 TRANSFER SELECT ACCOUNT TO TRANSFER FROM This screen is to ask a customer where he she wan...

Страница 262: ...9 TRANSFER SELECT ACCOUNT TO TRANSFER TO This screen is to ask a customer where he she wants to transfer to checking saving credit card F 1 6 10 TRANSFER SELECT THE AMOUNT OF TRANSFER This screen is t...

Страница 263: ...1 6 11 INQUIRY SELECT ACCOUNT TO INQUIRE This screen is to ask a customer which account he she wants to inquire F 1 6 12 INQUIRY PRINTING TRANSACTION This screen is to show the customer that it is pr...

Страница 264: ...2 TRANSACTION PROCESS AUSTRALIA ONLY F 2 1 AP MAIN This is a main AP screen and the customer can start to do transaction by inserting and quickly removing the card on card reader F 2 2 INPUT PIN This...

Страница 265: ...NSACTION This screen is to select to transaction type the customer wants to transact such as withdrawal and balance inquiry is selected F 2 3 1 SELECT RECEIPT PRINTING OR NOT This screen is to ask a c...

Страница 266: ...WAL DISPLAY FEE This screen is to show a customer the information of ATM operator fee F 2 3 3 WITHDRAWAL SELECT ACCOUNT Cheque Savings Credit Card This screen is to ask a customer where he she wants t...

Страница 267: ...screen is to select the amount of withdrawal If there is not any amount to withdraw please select the OTHER key and can input the amount the customer would like to withdraw F 2 3 5 WITHDRAWAL CONNECT...

Страница 268: ...Y This screen is to show the customer that your request amount is being dispensed F 2 3 7 WITHDRAWAL PLEASE TAKE RECEIPT This screen is to show the customer that the transaction has been successfully...

Страница 269: ...9 F 2 3 8 BALANCE ENQUIRY SELECT ACCOUNT TO ENQUIRY This screen is to ask a customer which account he wants to inquire F 2 4 THANK YOU This screen shows the customer that the customer request has been...

Страница 270: ...NH 1800CE 6 Appendix 6 90 F 3 5 OUT OF SERVICE This screen notifies the customer the ATM is currently out of service...

Страница 271: ...ION PROCESS NEW ZEALAND ONLY F 3 1 AP MAIN This is a main AP screen and a customer can start to do transaction after inserting and quickly removing the card on card reader F 3 2 INPUT PIN This screen...

Страница 272: ...CTION This screen is to ask the transaction type the customer wants to transact such as withdrawal and balance inquiry is selected in this screen F 3 3 1 WITHDRAWAL FEE NOTICE This screen is to show a...

Страница 273: ...ask a customer where he she wants to withdraw in checking saving credit card F 3 3 3 WITHDRAWAL SELECT THE AMOUNT OF WITHDRAWAL This screen is to select the amount of withdrawal If there is not any a...

Страница 274: ...F 3 3 4 WITHDRAWAL CONNECTING HOST This screen is to show the customer that the transaction is in progress F 3 3 5 WITHDRAWAL DISPENSING MONEY This screen is to show the customer that his her request...

Страница 275: ...RECEIPT This screen is to show the customer that the transaction has been successfully completed and to notify the customer to take his her receipt F 3 3 7 INQUIRY SELECT ACCOUNT TO INQUIRE This scree...

Страница 276: ...pendix 6 96 F 3 3 8 INQUIRY PRINTING TRANSACTION This screen is to show the customer printing his her balance F 3 4 THANK YOU This screen shows the customer that the customer request has been successf...

Страница 277: ...NH 1800CE 6 Appendix 6 97 F 3 5 OUT OF SERVICE This screen notifies the customer the ATM is currently out of service...

Страница 278: ...B 4 pq1 VID 0x3538 USB Mass Storage Device PID 0x0042 512MB 5 LEXAR Media VID 0x05DC JD FIREFLY PID 0A560 1GB 6 LG VID 0x090C USB Driver PID 0x1000 1GB 7 Memorex VID 0x12F7 TD Classic 003B PID 0x1A00...

Страница 279: ...enesys Logics inc 0x0606 2 INLAND Inland USB2 0 HUB 0x0409 NEC Corporation 0x005A 3 VAKO International Inc USB 2 0 Aluminum HUB 0x05E3 Genesys Logics inc 0x0606 4 PPA Int l I Connector PPA 4Port HUB 0...

Страница 280: ...dicates image size is 800 X 600 Advertisement File Name Path Screen 1 Adv_01 jpg ATM 800_600 Advertisement Screen 2 Adv_02 jpg ATM 800_600 Advertisement Screen 3 Adv_03 jpg ATM 800_600 Advertisement S...

Страница 281: ...r in the USB memory drive 2 Make PATCH folder in the UPDATE folder 3 Copy UpdateInfo dat to under PATCH folder Optional 4 Make ADVERTISEMENT folder in the PATCH folder 5 Make 800_600 folder in ADVERTI...

Страница 282: ...s can be installed or updated by Software Update tool in supervisor menu You can update advertisement images by software downloading with MoinView server Please refer to the MoinView manual for the de...

Страница 283: ...SB drive in USB slot and press left top function key SOFTWARE UPDATE 4 Press left function key YES When YES button is selected new software in USB drive is transferred to a dedicated directory ATM and...

Страница 284: ...NH 1800CE 6 Appendix 6 104 H 2 2 Enable Advertisement You can enable or disable Advertisement in the supervisor menu 1 Press CUSTOMER SETUP button 2 Press ADVERTISEMENT button...

Страница 285: ...NH 1800CE 6 Appendix 6 105 3 You can enable or disable Advertisement images to view by pressing SCREEN Key...

Страница 286: ...folder 4 Make 800_600 folder in ADVERTISEMENT folder if your machine supports another image size change this folder name like 640_480 5 Copy all image files to under ADVERTISEMENT folder check the fil...

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