Problem
Possible cause
Remedy
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactivated. Activate the sounds.
Refer to "Daily use".
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
comes on.
There is no cookware on the
zone.
Put cookware on the zone.
The cookware is unsuitable. Use suitable cookware. Refer
to "Hints and tips".
The diameter of the bottom
of the cookware is too small
for the zone.
Use cookware with correct di‐
mensions. Refer to "Technical
data".
and a number come
on.
There is an error in the hob.
Deactivate the hob and acti‐
vate it again after 30 seconds.
If comes on again, discon‐
nect the hob from the electrical
supply. After 30 seconds, con‐
nect the hob again. If the prob‐
lem continues, speak to an Au‐
thorised Service Centre.
You can hear a constant
beep noise.
The electrical connection is
incorrect.
Disconnect the hob from the
electrical supply. Ask a quali‐
fied electrician to check the in‐
stallation.
comes on.
The electrical connection is
incorrect. The hob is connec‐
ted only to one phase.
Ask a qualified electrician to
check the installation.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface) and an error message that
comes on. Make sure, you operated the
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
9. TECHNICAL DATA
9.1 Rating plate
Model QHIG650P
PNC 949 597 798 00
Typ 61 B4A 01 AA
220 - 240 V / 400 V 2N 50 - 60 Hz
ENGLISH
41
Содержание QHIG650P
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