www.huskietools.com
www.huskietools.com
11
10
TROUBLESHOOTING GUIDE
PROBLEM
CAUSE
SOLUTION
MOTOR RUNS, BUT THE
TOOL JAWS WILL NOT AD
-
VANCE
Insufficient Hydraulic Oil
Consult Factory for Repair Ser-
vice
Air Block in Hydraulic System
Invert tool to allow air to rise to
-
wards the top of the oil bladder
Defective Hydraulic Circuit
Consult Factory for Repair Ser-
vice
MOTOR RUNS, TOOL JAWS
ADVANCE, BUT WILL NOT
BUILD PRESSURE
Insufficient Hydraulic Oil
Consult Factory for Repair Ser-
vice
Defective Suction Valve or By
-
pass Cartridge
Consult Factory for Repair Ser-
vice
MOTOR WILL NOT RUN AT
ALL
Defective Battery
Charge or Replace Battery
Bad Contact or Loose Battery
Connections
Check all Connections and
Wires
Misaligned Switch
Check to Make Sure that Switch
is Properly Aligned with Trigger
Consult Factory for Repair Ser-
vice
TOOL JAWS WILL NOT RE
-
LEASE
Tool Did Not Complete a Full
Cycle and Bypass
Press Trigger and allow Tool
to Bypass, Then Release Tool
Jaws
Connector is Jammed in Tool
Jaws
Press and Hold Release Trigger
While Prying Tool Jaws Apart
Release Trigger is Bent or Mis
-
aligned
Consult Factory for Repair Ser-
vice
Huskie Tools products carry a warranty that makes us a leader in the tool industry. No other manufacturer dares to back its
tools as we do.
All Huskie REC-SERIES battery operated products carry a 5 year warranty. The ECO-SERIES battery operated products
carry a 3 year warranty. The BP-70E, BP-70EI, BP-70MH, and BP-80 batteries carry a 5 year or 1,000 recharge cycles
warranty from the date stamped on the battery.
PRODUCT WARRANTY
REC-Series battery operated products
5 Years
ECO-Series battery operated products*
3 Years
Batteries (BP-70E, BP-70EI**, BP-70MH, BP-80)
5 years
Chargers (CH-35R, CH-70DCH, CH-90, CH-86)
5 Years
*There is also a 1 year warranty available for the ECO-Series, please make sure which was purchased with the tool.
**The BP-70EI is no longer available. The LED indicator on the BP-70EI carries a 1 year warranty from purchase date.
The warranty does not cover any damages incurred from a Huskie tool including damages to property, bodily injuries and
lost wages resulting from such injuries. This warranty solely covers the repair or replacement of tools supplied by Huskie.
These remedies are exclusive, and the total liability of Huskie Tools, Inc. whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the tool. In no event shall Huskie Tools,
Inc. be liable for consequential, incidental or special damages.
HUSKIE TOOLS, INC. MAKES NO OTHER WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, AND ALL IMPLIED
WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCLAIMED.
Huskie reserves the right to determine all warranty claims. Huskie will not warranty tools containing parts or batteries not
originally supplied by Huskie. Failure due to misuse, improper maintenance, misapplication, not following instructions or
warnings, abuse or repairs attempted by anyone other than Huskie Tools, Inc., or an authorized service center renders this
warranty null and void.
Repair and Warranty Claims
All claims must be sent to Huskie for inspection and authorization. A Return Goods Authorization (RGA) is required before
shipping tools to Huskie. Secure the authorization by telephoning or writing to Huskie’s main office with details of the claim.
Non-warranty repairs are handled using the same procedure. Repairs exceeding 50 percent of the cost of a new tool will be
advised before repairs are made.
Payment Terms
Upon credit approval Huskie’s standard payment terms are net-30 days. Visa, Mastercard, Discover and American Express
are also accepted.
Freight
All Huskie tools are FOB, Glendale Heights, Illinois. Goods will be shipped pre-paid and added, unless otherwise specified.
Freight shipments over $17,000 are pre-paid.
Quotations
Special quantity quotations should be phoned in to discuss the scope of your tool requests.
Complete Support Services
Our customers have direct access to us for training, service, and problem solving. As specialists in tools, we maintain a
trained repair staff and a large stock of parts. This contrasts with many tool suppliers who carry tools as a sideline without
offering support services. Here are some reasons why our customers love to do business with us:
• Quick delivery
• We maintain inventory at our headquarters.
• Training and troubleshooting services.
• Fast repair service.
• Design and engineering service for special tool needs.
WARRANTY
