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Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. 
You are entitled to a replacement or refund for a major failure and for compensation for any other 
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or 
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major 
failure.  

 

Where a failure does not amount to a major failure, we are entitled to choose between providing 

you with a repair, replacement or refund. To obtain compensation, you would need to provide 

documentary evidence of the loss or damage suffered, and documentary evidence that such loss 

or damage was a reasonably foreseeable consequence of a failure by us to comply with a 

consumer guarantee under the Australian Consumer Law. Such evidence may include 

photographs, statutory declarations, receipts or reports (e.g. from your doctor), depending on the 

loss or damage. 

In addition to all rights and remedies to which you may be entitled under the Competition and 
Consumer Act 2010 (Commonwealth) and any other relevant legislation, the manufacturer 
warrants this product to be free from defects in materials or workmanship for a period as stated 
on the packaging from the date of purchase.   

 

In order to claim under this warranty, you will need to bring the product to the store of purchase, 
along with proof of purchase (typically this will be a receipt). Any cost incurred by you in bringing 
the product to the service desk will be borne by you. We will then, at our option, either repair or 
replace the product, or refund your money and take back the product.   

 

Our liability under this manufacturer’s warranty is subject to us being satisfied that a defect was 
caused by defective workmanship or materials, and was not caused by or substantially 
contributed to by other factors, or circumstances beyond our control, including (but not limited to) 
defective installation, maintenance or repair, alteration or modification of the product in any 
manner not recommended by the manufacturer or any neglect, misuse or excessive use. 

 

The benefits conferred by this manufacturer’s warranty are in addition to all rights and remedies 
conveyed by the Competition and Consumer Act 2010 (Commonwealth), and any other statutory 
rights to which you may already be entitled, and this warranty does not exclude, restrict or modify 
any such rights or remedies that are implied by law.   

 

HUNTER PRODUCTS   

Level 2, 424 Warrigal Road Moorabbin 3189 

Ph: 1800 224 094 

Email: 

[email protected] 

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