Human Touch iJoy250 Скачать руководство пользователя страница 4

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iJoy-250 Troubleshooting Guide

Power 

Step 1: Check the power and remote control cables

Verify that the power cord connections to the power panel are secure, 
and that the cord is not damaged. If any of the power panel components 
is damaged, replace the power panel. 

IMPORTANT

Be sure to note the serial number on the power panel. Once 
the power panel is replaced, the chair will no longer contain the 
serial number on the power panel.

Step 2: Check the wall outlet

Plug a different device into the AC outlet into which the chair is plugged. 
If the device does not work (is not receiving power), the AC outlet is 
most likely not working. Plug the chair into a different AC outlet to verify 
that it receives power.

To Troubleshoot This 
Issue

Do the following:

My remote control is 
not working

Power to remote has already been verified 
therefore:

• If a remote LED does not light when you 

press it, but the function it controls works, 
replace the remote.

• If a remote LED lights when you press it, but 

the function it controls does not work, 
replace the massage mechanism.

My chair is not 
massaging properly

If the Rolling, Kneading, Percussion or 
Compression massage is not working, or is 
making a loud noise, replace the massage 
mechanism.

My backrest won’t 
recline/incline

If you have to press the recline/incline 
buttons extremely hard to recline/incline 
the backrest, replace the remote.

If the backrest recline/incline does not work 
at all, replace the backrest actuator. 

My cup holder lid or 
insert is broken.

Replace the cup holder lid or insert.

My convenience outlet 
doesn’t work.

See 

"Convenience Outlet" on page 3

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