15
Question 3: Why does the cursor moves and flashes constantly even when I haven’t moved the pen?
Answer: It could be because some electronic devices emit electromagnetic interference. Please maintain the
distance of atleast five inches between the Graphic Tablet and other electronic equipment.
Question 4: There is no pressure sensitivity in the drawing software but still the cursor moves while moving the
pen, why?
Answer: You may have installed other drivers or opened the drawing software while installing the driver. Please
uninstall all drivers and close the drawing software, then reinstall the Huion drive. Once installation is finished,
open the drawing software to check if it works.
Question 5: How to deal with abnormal drawing problems in the painting software?
Answer: Please follow these steps in control panel and graphic driver panel
(1) Uncheck the “Support Tablet PC” in graphic driver panel
(2) Turn off the “Flicks” in “Pen and Touch” in control panel
(3) Cancel the “Press and Hold” in “Pen and Touch” control panel
Question 1: How can I get an updated software?
Answer: You can download the new driver from our official website www.huion-tablet.com or
www.huiontablet.com,and also can send us an email at: [email protected]
Question 2: The tablet doesn’t work. What can I do?
Answer: Please follow one of the steps as mentioned below:
a. Close and restart your software (such as PS, Painter) to check if it works.
b. Restart your computer.
c. Uninstall your driver and reinstall the newest driver.
d. Change to other computer and then try your Graphic Tablet.
If the Graphic Tablet still didn’t work, please contact our service center for assistance.
IV. Question & Answer
Содержание DWH69
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