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Huawei Y336-02, Часто задаваемые вопросы

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HUAWEI  T8833 

智能手机

FAQ 

 

version 01 (2012-11-30) 

 

59/79 

 

 

 

 

2.9.4 

mismatched graphics lock several times in a row 

over whether mobile phones can be locked? Forgot pattern 
how to unlock, whether through

 GMAIL 

mail unlock

    

Mismatched graphic five times will lock the phone in a row prompted, not locked, but 
will attempt to delay next time.

 

Forgot pattern sent to the customer service department, Please unlock or repaint version 
cannot be passed at this phone

 Gmail 

Unlock the message. 

Содержание Y336-02

Страница 1: ...HUAWEI Y336 02 intelligent mobile phone FAQ Issue 01 Date 2013 01 27 ...

Страница 2: ...k not defined 1 6 1 new contacts and build calls photo Error Bookmark not defined 1 6 2 contacts by SIM card import export Error Bookmark not defined 1 6 3 How many contacts most support Error Bookmark not defined 1 6 4 set group contact Error Bookmark not defined 1 6 5 how to manage your contacts copy backup 15 1 7 SMS Error Bookmark not defined 1 7 1 How to switch the handwritten input text Erro...

Страница 3: ...eaming media in the process of call can the background Whether can restore automatically 24 1 12 2 why some streaming media phone unable to play 24 1 12 3 online streaming effect 24 the likely cause of the poor 24 1 12 4 when they play online video won t play while downloading in phone memory less than 25 1 13 bluetooth 25 1 13 1 bluetooth support to transmit data file format 25 1 13 2 how to tran...

Страница 4: ... 4 to use static IP WLAN online Error Bookmark not defined 2 5 surfing after connecting PC as modem 40 2 6 ring tone setting 41 2 6 1 Its own ringtone Settings Error Bookmark not defined 2 6 2 calls messages vibration Settings 42 2 6 3 how to set up the group tone Error Bookmark not defined 2 6 4 How to cancel the sound of cell phone 45 2 7 language and keyboard Settings Error Bookmark not defined...

Страница 5: ...ions 61 2 11 3 support installation position preferred Settings 61 2 11 4 How to installation management and uninstall program 61 2 11 5 program installation failure reason and solutions 61 2 11 6 default what sw What is operator customization What is a cell phone comes with software can delete 61 2 12 common third party application question 61 2 12 1 QQ relate 62 2 12 2 third party application so...

Страница 6: ...x of using 72 2 34 new features of phone 72 3 others Error Bookmark not defined 3 1 save electricity tips 73 3 2 network traffic to save tip 73 3 3 how could we do mobile phones run slow 73 3 4 set will automatically stretch the wallpaper on your own whether it does not stretch wallpaper 73 Not supported but some third party desktop support such as 360 Desktop GO Desktop 74 3 5 entered RECOVERY mo...

Страница 7: ... of WCDMA GSM GPRS EDGE while Only supports downlink uplink GPRS Digital mobile phones above Android 4 4 system SC7731 4 Nuclear 1 2GHz 4 0 Inch TN Display GF Capacitive 2 Touch screen 500 W AF Back camera 200W Front facing camera USB Hi speed ports support g sensor dual SIM dual standby 1730mAH External battery Support FM Bluetooth WIFI andGPS 2 2 Mobile phone keypad introduction ...

Страница 8: ...n or close the screen at boot mode Press this button to return to the superior interface or exit the application Press this button to close the on screen keyboard Press this button to return to the main screen Long press this button opens the list of recently used programs Press this key to open the menu of the current interface Press this key to adjust the volume Pressing this key calls off ring ...

Страница 9: ...HUAWEI T8833 智能手机 FAQ version 01 2012 11 30 9 79 2 3 Phone Installment 2 3 1 Open the battery cover 2 3 2 install SIM Optional 2 3 3 microSD installment ...

Страница 10: ...ng press the home screen at blank spot and click X Add or delete home screens Switch 2D 3D Interface this product does not support 3D Desktop so switching is not supported 1 5 2 Brief introduction of main menu Mobile phones main menu desktop main menu click on the icon to access the corresponding applications Switch to the Widget long press it and then it can be added to the desktop ...

Страница 11: ...ur desktop 1 5 4 How to add a shortcut icon to the desktop Long press the Windows gadget then drag it to the desktop space 2 4 Contact 2 4 1 A new contact set up sticker calls 1 a new contact Open the address book Add Contacts icon in the lower left Select the storage type enter the contact edit screen Enter your contact information Complete ...

Страница 12: ...Sticker calls from contacts Method one contact list Open the contact details screen Click the contact picture Photos or select a photo from the Gallery Method two open the contact details screen Edit enter the editing interface Click the contact picture Photos or select a photo from the Gallery ...

Страница 13: ...rt SIM contacts to your phone Contact Set Import Export Copy to account Mobile phone Select to copy The SIM contacts on the card Click the OK button 1 Export contacts to the phone SIM Contact Set Import Export Copy to account Select SIM1 SIM2 Select the contacts from the phone Click the OK button ...

Страница 14: ...ot less than 2000 SIM Card contacts relates to the card 3 1 1 Set the Group contact There are two ways to join contacts into the contact group First in the edit contact interface in the clusters of entries select group Second contact Group Select a group menu Modify Group editing interface click on the select members of the group ...

Страница 15: ...the contact you want to copy Click the OK button 4 1 1 SMS 4 1 2 Edit text how to switch a handwriting input method 4 1 4 Creates a new message click on the input box the following pop up soft keyboard default to Bao input methods touch click on the top left of the keyboard You can choose to use handwriting input method used for the first time need to download handwritten data file ...

Страница 16: ...lete 4 1 5 Session mode the reading interface press the message you want to lock select the lock you can lock the message Session mode long press information To delete click Delete deleted successfully Message list mode click on the menu To delete select the information you want to delete and press the bottom Bulk delete ...

Страница 17: ... click Finish and sending a text message to the selected contact 7 1 2 How many Chinese and English words can be supported I a long messages English max up to 1440 Chinese 630 7 1 3how many text messages can be saved at Mobile phone A session inside the text messaging supports 500 Or multimedia messages 50 The user can change in the settings No limit to the number of short multimedia messages for ...

Страница 18: ...ay Conference calls during a call Call switch During a call you can call interface below to other operations In more than one call click on Can switch between calls 1 8 3 Dual SIM card dual pass dual SIM single cell one of the cards the call another card calls when prompted Dual SIM card dual cell phone another card tips call reminder feature is enabled ...

Страница 19: ...ble cause solve solution Normal version network status or signal is not good leading to failed to send MMS Workaround retry sending Network MMS Center rejected could lead to failed to send MMS Normal version because the network is busy and so on can not send MMS Cause sending failure Workaround retry sending Network MMS Center rejected could lead to failed to send MMS Normal version 1 Recipient nu...

Страница 20: ...K 1 9 3 MMS file is restricted by size Video format resolution and so on factors Video and audio files exceeding a specified size usually 300k cannot added as an attachment Big picture files are automatically compressed picture resolution and then add it as an attachment to a multimedia message the recipient receives the picture file is also of low resolution pictures 1 9 4 Save MMS attachments Af...

Страница 21: ... according to the singer belong to the same singer in a directory Song according to the naming conventions sorted in one big directory Folder according to scan music belongs to a storage location classification 1 10 2 Create music playlists 1 The music into my playlist click new playlist 2 Enter a playlist name in the pop up interface input and click Save 3 Next will pop up the reminder box remind...

Страница 22: ...audio file during playback press back or home keys 2 the lyrics synchronization when and corresponds to the words of songs stored on the phone the same directory the users to play this song lyrics are automatically loaded Playback interface slide right interface you can open the lyric interface In the lyric interface click on the lyrics you can fast forward Rewind a song 1 11 photography Camera fe...

Страница 23: ...era When the default storage location for SD Card camera store path for document management SD DCIM Camera 1 11 4 photos Video edit add a photo frame to photo Photo editing when browsing the photo touch pictures pop up options select Edit select to rotate filter regulate and trim Video cannot be edit Add photo frames are not supported 1 11 5 Supports HD video playback Supports HD video playback su...

Страница 24: ...l you need to manually click the play 1 12 2 Why some streaming mobile cannot play Phone does not support file formats Streaming media support audio and video encoding as following file formats Video encoding MP4 H 264 H 263 DIVX XVID MKV WebM Audio encoding WAV MP3 MP2 AMR MIDI Vorbis AAC AAC FLAC OGG Video recording format 3gp mp4 Network is not stable Phone is out of memory 1 12 3 Possible reas...

Страница 25: ...nsfer data file formats Commonly used such as pictures audio video and Web data can be sent via Bluetooth 1 13 2 How to transfer data files via Bluetooth Enter Gallery or music player to select any file you want to send long press the file in the pop up menu select sharing Bluetooth You can transfer files Open a browser and enter any page press menu Share Web pages Bluetooth Mobile phones cannot b...

Страница 26: ...rsion 01 2012 11 30 26 79 Bluetooth turned on invisible status Solution press set Wireless and network Bluetooth Click on the menu change detection timeout settings 1 13 3 Effective transmitting distance of Bluetooth 10 Meters ...

Страница 27: ...e that the headset is discoverable State settings refer to the headset s user manual Send files cannot connected with other mobile phone Solution make sure that the other phone does support receiving files or whether or not to support the reception of the file type 1 13 5 Bluetooth connection with computer Internet access Bluetooth file transfer Support shared with computer networks Bluetooth game...

Страница 28: ... is online can be downloaded again online it does not affect the use without authorization and activation code 1 14 3 How to solve the navigation software cannot Search satellite If you are indoors due to GPS cannot be locate indoors please step outside to Search satellite If you are outdoors check around whether there are tall buildings and other shelters shelter of tall buildings can cause the s...

Страница 29: ... menu icon in the upper right corner click on a station start channel search and save the radio channel 1 16 whether the phone supports themes download Supports dynamic wallpaper Do not support themes download Supports dynamic wallpapers Set the wallpaper as follows ...

Страница 30: ...t Flash Download Flash software available This phone does not preset flash For need flash Supported video websites should be provided flash to download users can download in MM Android market 91 Software market 360 Assistant peas clip 1 20 headphones Linear order Linear order of standard headphones are LRGM Linear order currently the mainstream line sequence Standard headphones have hook Key press...

Страница 31: ...HUAWEI T8833 智能手机 FAQ version 01 2012 11 30 31 79 1 22 SD Card compatibility list SD Card compatibility list xls 1 23 Basic features summary Basic features summary xlsx ...

Страница 32: ...11 30 32 79 2Common settings 2 1 Email 2 1 1 Mailbox settings Add Email Account Main menu Email Select the type of mailbox if no selection in the options after entering the login screen there will be manual and automatic settings for login ...

Страница 33: ... POP3 and enter into the receiving server settings interface 4 Click Next and enter into the outgoing server settings interface 5 Click Next and enter the incoming mail settings screen select the Inbox check frequency 6 Click Next and enter the set up e mail interface created for the account name and your name 7 Click Next and complete the login and enter the Inbox interface ...

Страница 34: ...ace Those are not preset Email Account settings for the logon process users can log on to your e mail service provider s Website to check Send e mail The Inbox interface press menu key Write message Enter the email interface edit the recipient and the subject and the content and then click send mail View delete email The Inbox interface click on a message you can view the message click on menu Del...

Страница 35: ...tacts must log at least one Exchange Account Set Account Add account E mail enter your account number password click manually select Exchange From email service providers Website to check the mailbox server configuration complete the configuration and land successfully Access the main menu select settings Company Select Synchronize account and tick the options need to be synchronized then click th...

Страница 36: ...ed off dragging the button to turn on 3 If it is turned on the phone will automatically scan for available nearby hotspots Click to connect the hotspot if hotspot was encrypted enter the correct password in the pop up dialog box then click the link if hotspots are without encryption then users can connect directly users can search Internet via WLAN after connection hotspot successfully ...

Страница 37: ...2 2 support for WLAN agreements what s trandfer rate for agreements Supported protocols are 802 11b g n 802 11 b Agreed maximum transfer rate 11Mbps 802 11 g Agreed maximum transfer rate 54Mbps 802 11 n Agreed maximum transfer rate MCS9 96 mbps Turbo QAM ...

Страница 38: ...ide Power down and then power up again WLAN Reboot your phone 2 2 5 How to determine whether using a SIM or WLAN Internet access After Connection WLAN do not use charge on USIM card WLAN Higher priority than data services see the upper right corner of the screen WLAN Icon if there is WLAN Icon Representatives can use the WLAN Internet access 2 2 6 connect WLAN The reason for the failure wrong pass...

Страница 39: ...5 Minutes to disconnect 2 3 Network shared with the portable hotspot Mobile phone WLAN Open hotspot is a test machine aided by connecting the test Internet Open method set All settings Wireless and network More Network shared with the portable hotspot Portable WLAN Hot After opening auxiliary machine WLAN After the search to the test machine to connect to Internet You can also Setting WLAN Hot Con...

Страница 40: ...c sequentially fill in IP Address For the most part is set to 192 168 1 Gateway mostly 192 168 1 1 Subnet mask or netmask 255 255 255 0 And domain name dns Address is OK WLAN Into the network s biggest problem is not able to wait for a connection free network mobile device connected to the router gets a dynamic IP Address a time consuming process Using a static IP for WLAN Internet access you can ...

Страница 41: ...he driver the driver can Hisuite Installation PC Side right click on my computer in the pop up menu choose Manage interface will display a new network card device Notes If PC On the wireless card you can open with your mobile phone WLAN Hot spots PC By WLAN Connect to the mobile Internet currently supports Windows The operating system 2 6 Ringtone Setting 2 61 Income call ringtone setting Go to se...

Страница 42: ...HUAWEI T8833 智能手机 FAQ version 01 2012 11 30 42 79 2 6 2 calls Text message vibration setting method income Calls vibration Profile standard open vibration switch ...

Страница 43: ...HUAWEI T8833 智能手机 FAQ version 01 2012 11 30 43 79 SMS vibration enter SMS menu Pop up menu select settings General check vibration How to set up a selected music for the call message tone ...

Страница 44: ...HUAWEI T8833 智能手机 FAQ version 01 2012 11 30 44 79 File Manager choose your music file long press on pop up menu select set as ringtone Enter profile standard SIM1 SIM2 ringtones default notification ...

Страница 45: ...33 智能手机 FAQ version 01 2012 11 30 45 79 How to set up a group ring tone Does not support 2 6 4 Cell phone how to cancel the key tone Enter profile Select standard mode Ticking off dial pad touch audio touch tone ...

Страница 46: ... the main screen click settings Select all settings Languages and input methods Language select In the language list 2 7 2 Why cannot use after you install other input methods In the main screen click settings Select all settings Languages and input methods First check the installed input method and then click default selected in the input list ...

Страница 47: ...1 30 47 79 2 7 3 Whether or not be able to debug the system font size Click on the settings Select all settings Display Font size Can be selected in the font list 2 7 4 Default what imput method Android Keyboard AOSP Contact Po input method ...

Страница 48: ... The keyboard turn off the vibration method is as follows click on settings Select all settings Languages and input methods Click on the Android Keyboard Behind the Button to close button vibration can be Touch pal input methods touch turn off the vibration method is as follows click on settings Select all settings Languages and input methods Click on the contact Po input behind the Button enter t...

Страница 49: ...che and clear history 2 8 2 Browser full screen and bookmark sets Full screen in the browser interface click on the menu button select settings Click on the full screen Bookmark browser interface tap the link left of the pentacle symbol a pop up will bookmark this page then click the determined add bookmarks to success 2 8 3 visit email From the mobile Web Support enter in the address bar enter th...

Страница 50: ...012 11 30 50 79 2 8 4 Support sign up for online banking Supports Need to install network Internet banking clients can be May be accessed via a browser problem because some banks logins plugin requires Microsoft IE operating environment ...

Страница 51: ...9 2 8 5 Save pictures on a Web page On your screen long press pictures in a Web page in the pop up dialog box select Save picture 2 8 6 Settings to modify the home page On your screen click the menu button select settings General To set the home page ...

Страница 52: ...79 2 8 7 Save my favorite website On your screen click on the menu button then click the Save articles for offline reading 2 8 8 Phone cannot access network parameter setting method Insert SIM Card APN Automatically configures the network parameters ...

Страница 53: ... name APN When parameters are not set correctly when available by clicking apn Interface s menu key select the reset to defaults to restore 2 8 9 How to turn off and enable data services Method of closed and open data services On the main screen select settings Settings Wireless and networking more Mobile network SIM1 Mobile network settings SIM2 Mobile network settings open the Close data enabled...

Страница 54: ... version 01 2012 11 30 54 79 In the dropdown in the notification bar to open data services From the screen saver drop down the notification bar click on the data switch You can open data services open status is highlighted ...

Страница 55: ...any restrictions such as CDMA dual SIM mobile phone does not support GSM Internet Currently our phones do not support CDMA2000 Data services Support SIM cards 2G 3G business and USIM cards 2G 3G business 2 8 13 virtual private network VPN Settings what is the purpose of and How to set up Virtual private networks Virtual Private Network known as VPN refers to a to implement a private network across...

Страница 56: ...79 The second step in the following screen click on the add VPN networks The third step in the following screen enter the VPN name and server address enter is complete click Save it will return to the following screen just added the name VPN option ...

Страница 57: ... screen enter the user name and password click on the link it appears if the connection is successful the VPN connections and if that fails check your WIFI connection enter the VPN server address username and password are correct 2 9 Screen locked settings 2 9 1 How to enable PIN Code lock screen ...

Страница 58: ...How to set up a human face to unlock Unlock mobile phone does not support persons face 2 9 3 How to enable a screen unlock pattern 1 Click on the settings All settings Security Screen lock Pattern 2 In the Select your pattern interface through the finger across the screen continuously circle Center set with which to unlock graphic style then click continue 3 Once again across the screen just the s...

Страница 59: ...an be locked Forgot pattern how to unlock whether through GMAIL mail unlock Mismatched graphic five times will lock the phone in a row prompted not locked but will attempt to delay next time Forgot pattern sent to the customer service department Please unlock or repaint version cannot be passed at this phone Gmail Unlock the message ...

Страница 60: ...m interface Choose new alarm and enter the alarm interface you can do the following Click on the time set time the alarm clock rang Click duplicate select the alarm you want to repeat the cycle Click on the ringtone and select alarm clock Check the vibration set the phone on vibration when the alarm rang Click on the label enter the alarm time name Click on the Complete alarm added In the alarm in...

Страница 61: ...need to uninstall the application move the application can be uninstalled on the delete icon at the top of 2 enter all settings settings applications downloaded open select uninstall to uninstall programs 2 11 5 Program install problem and solution Not enough space please uninstall unused applications delete unneeded files from the file manager Incompatible version of the software before Android2 ...

Страница 62: ...ry Phone support for third party applications installed directly on microSD On the card These applications are running at the time some provisional data will be saved in the phone store phone system and memory occupied this is normal behavior 2 12 3 Reasons for partial phone numbers do not appear to belong Calls attribution queries are not supported 2 12 4 Online banking transactions Taobao Ali wa...

Страница 63: ... 11 30 63 79 Recovery Click on the Desktop backup Click on any backup records Select the packets to recover Enter the password Check address book click start restore Prior to the resumption of the contacts make sure to backup the contacts ...

Страница 64: ...up contacts directory Does not support 2 13 3 the How to use the cloud Backup and restore The phone does not currently support the cloud backup and recovery 2 13 4 Mobile phone supporting backup what data Phone supporting backup your contacts multimedia applications system data ...

Страница 65: ...role No preset task manager 2 14 2 How to open Task Manager No preset task manager 2 14 3 Introduction of Task Manager interface No preset task manager 2 14 4 Task Manager related operation No preset task manager 2 15 What s cloud services feature Don t support Cloud services feature ...

Страница 66: ...curity guards 2 16 3 Mobile security guard encryption problems No preset security guards 2 17 Security guards blacklist No preset security guards 2 18 Weather clock 1 Home screen weather dropdown interface to update current weather 2 Weather interface Click the options Can add cities set the default City delete cidy set the temperature unit sounds opening Turn off automatic updates ...

Страница 67: ...weather clock Click weather widget or icon go to set default City 2 19 Developer options Users can touch switches Open Close The developer option 1 USB Debugging to enable debug mode you can adb Command to debug the phone 2 Unlock screen the screen won t hibernate when charging 3 Allow mock location enable simulation location feature ...

Страница 68: ... Display CPU usage Displays current CPU usage 8 GPU rendering mandatory force to use of GPU 2D drawing 9 Animated zoom control the zoom speed 10 Background processes limit limits the number of background processes 11 Show all display background application no responding dialogs 2 20 Time synchronization Support time synchronization In the home screen click settings Select All Setting Date and time...

Страница 69: ...oes not identify the phone memory USB Storage device XP System let phone as U Disks for file replication Media devices MTP Allows you upload mediafiles in windows or transfer files in Mac system Charging only Deactivates all other USB Features and speed up USB Charge and reduced power consumption Virtual driver As a virtual disc contains commonly software ...

Страница 70: ...te icon Select the file or folder that you want to delete Long press the file or folder you want to delete in the pop up menu select delete 2 23 Adjust the screen brightness In the main screen click settings All settings Display Brightness You can manually slide the slider to set the brightness The drop down status bar slide the brightness adjustment ...

Страница 71: ...Check the flight mode turn on flight mode uncheck to turn off airplane mode 2 Shortcut switches turn on flight mode 3 Long press power Key to open flight mode 2 26 Restore factory settings 1 In the main screen click on settings All settings Backing up and resetting Restore factory settings 2 And click the reset phone to restore factory settings 2 27 How to enter and exit safe mode Don t support sa...

Страница 72: ...s not support 2 33 Chargers standard configuration No cell phone has charging protection circuit However users are advised to use as standard charger long term useing high current charger will affect mobile phone and the battery life Use the trickle charge will prolong the charging life 2 34 New machine features Y336 02 Is kind of WCDMA GSM GPRS EDGE Only supports downlink uplink GPRS Digital mobi...

Страница 73: ...rk settings Close enabled data networks Close GPS On the home screen click on the Setting All settings Location information Close access my location information 3 2 Network traffic saving tips When Data services idle turn off data service features WLAN idle turn off data service Login wap Web site is more saving traffic than login www Site less Turn off data service on the home screen click on the...

Страница 74: ... menu key to enter the corresponding functions Restore factory settings on the home screen Click on the Setting All settings Backing up and resetting Restore factory settings And then tap reset phone 3 6 Supports snapshot QR codes Support larger QR code scanning 3 3 Or more for a small QR code image support is limited 3 7 support for 3D acceleration Supports On the home screen click settings all s...

Страница 75: ...n will not updated time by Internet and do not take up network traffic If power on and no access time setting from operator and turn on time automatic updates in the set time can take up a very small part of the network traffic 3 10 Support sound recorder Yes 3 11 Does phone has screen film No 3 12 Support for mobile TV How to set up Don t supported 3 13 does phone support Word Excel ppt PDF editi...

Страница 76: ...son of mobile information detailed data is as follows Galaxy III Specifications 16G Free space 11 35G Galaxy Note Specifications 4G Free space 1 51G G520 Specifications 4G Free space 1 84G T8950 Specifications 4G Free space 1 82G 512M RAM Because android Part of the memory used by the system to hide the this memory mainly assigned to the kernel Run but the memory is not displayed leading to see ac...

Страница 77: ...t be queried system partition About 650M Google Android The partition that the operating system uses A special partition cannot be queried Third party system software cannot be queried Virtual SD card partition About 1 84G Google Operating system requirements for photos Bluetooth transmission PC functions such as file backups must be in SD on a virtual SD card is for the convenience of users are n...

Страница 78: ... partition table above is only for reference specific partition sizes with differ with the customized version memory RAM distribution mark RAM equal to PC memory Partition Size Usage How to user The underlyin g partition About 42M Display cache the underlying wireless protocol stacks Special partitions cannot query The third party system software can query Operating systems and user partitions Abo...

Страница 79: ...version 01 2012 11 30 79 79 3 15 the phones internal memory and microSD card storage space remaining To access the main menu select settings Storage respectively in internal storage and SD Card area to view the storage space ...

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