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HUAWEI U8860 V100R001

HUAWEI U8860 Smartphone FAQs

Issue 01 (2011-11-15)

Huawei Confidential

Page 2 of 80

1.2

Installation

1.2.1 How Do I Open the Back Cover?

Use your left hand to hold the phone at one end, and then use your right Thumb

finger to open a gap in the back cover in the groove.

Содержание U8950

Страница 1: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 1 of 80 HUAWEI U8950 Smartphone FAQs HUAWEI U8950 V100R001 Issue 01 Date 2012 9 6 ...

Страница 2: ...5 How many text messagescan be stored on my phone 11 1 5 6 If I forward a message in a conversation will all the messages in the conversation be sent or only the desired message 13 1 5 7 How do I set an audio file as my ringtone for incoming calls or new messages 13 1 5 8 How do I set notification mode for new messages 15 1 5 9 How many mnglish characters can be contained in a long text message 15...

Страница 3: ...rmats and Resolutions Does Camera Support 25 1 9 6 Does Camera Support Video Playback in Full Screen Mode 25 1 9 7 If the mobile phone does not have a microSD card installed can I use it to take photos or record videos 25 1 9 8 Can I disable the shutter sound 26 1 9 9 How do I set the mobile phone to save photos and video clips to the microSD card after they are captured 26 1 9 10 How Do I Add a F...

Страница 4: ...ass 36 1 23 How Much Available Space Does My Phone Provide 36 1 24 Is My Phone s Antenna Embedded 37 1 25 Can I Download Themes to My Phone 37 1 26 Is My Phone s SIM Card Removable or Integrated 37 1 27 Does My Phone Support Video Chat 37 1 28 How Do I Enter and Exit Safe Mode 37 1 29 Does My Phone Support Multi Touch 40 1 30 Does My Phone Support Scheduled Power On and Power Off 40 1 31 Can I Use...

Страница 5: ...n Keyboard 11 2 6 2 What Text Input Methods Does My Phone Support 11 2 6 3 I Have Successfully Installed a New Text Input Method But Cannot Use It Why 11 2 6 4 How Do I Change the Font Size on My Phone s Screen 11 2 6 5 Does the Huawei Input Method Support Handwriting in Full Screen Mode 11 2 7 Screen Lock 12 2 7 1 How Do I Enable a Screen Lock That Must Be Unlocked Using the PIN 12 2 7 2 How Do I...

Страница 6: ...SD Card 3 4 3 2 How Do I Recover Contacts from a microSD Card 3 4 3 3 How Do I Use All Backup to Back Up Data 4 4 4 How Do I Cut or Copy Files or Folders from the Phone s Internal Storage to Its Internal microSD Card or an External mciroSD Card 4 4 5 Common Skills 6 4 5 1 How Do I Customize the Home Screen or Its Extensions 6 4 5 2 How Do I Save Battery Power 6 4 5 3 How Do I Save Data Traffic 6 4...

Страница 7: ...V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 1 of 80 Change History Date Author Change Description 2012 2 9 Shi Qinying Added the question why users cannot view streaming media ...

Страница 8: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 1 of 80 1 Basics 1 1 Your Phone at a Glance ...

Страница 9: ...one FAQs Issue 01 2011 11 15 Huawei Confidential Page 2 of 80 1 2 Installation 1 2 1 How Do I Open the Back Cover Use your left hand to hold the phone at one end and then use your right Thumb finger to open a gap in the back cover in the groove ...

Страница 10: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 3 of 80 1 2 2 How Do I Install a SIM Card a microSD Card and the Battery ...

Страница 11: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 4 of 80 ...

Страница 12: ...me screen and its extensions are displayed only when you attempt to switch between the Home screen and its extensions 1 3 1 How Do I Edit the Application List NOTE In non editing mode only applications with icons are displayed in the list The number of applications displayed in the list is not the actual number of applications on the phone ...

Страница 13: ... 6 of 80 In the top of application list touch The screen shown in the following figure is displayed 1 Touch and hold the icon and drag it to any blank area of the current screen or to another screen If dragged to a blank area the icon is moved to the new position as shown in the following figure ...

Страница 14: ... two icons will exchange positions as shown in the following figure 3 Touch to save the changes NOTE In editing mode the number of displayed applications in the list is the actual number of applications on the phone When an icon is moved the icons in the application list are automatically aligned from left to right and from top to bottom ...

Страница 15: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 8 of 80 1 4 Status Icons ...

Страница 16: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 9 of 80 ...

Страница 17: ...ges are stored in your inbox and sent box In an Android operating system OS text messages to or from a contact are stored in a conversation Advantage Messaging in an Android OS is similar to instant messaging services such as MSN and QQ which helps you to follow the conversation more easily 1 5 2 How do I change the Input Method Touch a text field to bring up the keyboard and is displayed in the s...

Страница 18: ...te message As a single complete message 1 5 4 How do I identify received and sent messages Sent messages are listed on the right and received messages are listed on the left 1 5 5 How many text messagescan be stored on my phone The number of messages that can be stored on your phone is dependent on your phone s storage capacity To check your phone s storage capacity touch Settings Storage Apps All...

Страница 19: ...awei Confidential Page 12 of 80 By default a conversation can contain a maximum of 500 text messages To set the number of text messages that a conversation can contain touch Messaging Settings select Delete old messages touch Text message limit and set the text message limit ...

Страница 20: ...or new messages touch Settings Sound Notification tone Message notification and select the audio file you want To set your ringtone for incoming calls open File Manager select the audio file you want play it using Music and then touch Set as ringtone You can also open Music touch and hold the audio file you want and touch Set as ringtone Create a folder named Ringtones in the microSD card s root d...

Страница 21: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 14 of 80 ...

Страница 22: ...eceive a message touch Messaging Settings Vibrate 1 5 9 How many mnglish characters can be contained in a long text message A text message can contain a maximum of 2 117 English characters A long text message can contain a maximum of 14pages of English messages 1 5 10 How do I delete all conversations Open Messaging touch and hold a conversation select the conversations you want to delete and touc...

Страница 23: ...ultimedia message is 300 KB If a picture is too large it will be automatically compressed before it is attached to a multimedia message As a result the resolution of the picture attached to the message decreases 1 6 3 Whatcauses a failure to send or receive a multimedia message How can I solve the problem Multimedia messages cannot be received if your phone s available storage space is insufficien...

Страница 24: ...8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 17 of 80 Multimedia messages cannot be sent or received if data services are disabled To solve the problem touch Settings More Mobile networks and select Data enabled ...

Страница 25: ...g Service MMS text cannot be changed 1 7 Call 1 7 1 How do I check my total call duration and data traffic You can check your total data traffic using the preinstalled Traffic Manager There is no preinstalled application for checking your total call duration 1 7 2 How do I switch between multiple ongoing calls When you have multiple ongoing calls touch Swap to switch between them 1 7 3 Does the ph...

Страница 26: ...ne the contacts will be merged In this case the number of contacts saved to the SIM card is less than the number of contacts copied from the phone 1 8 Music 1 8 1 How do I view the lyrics of a song when the song is playing Play the song with the preinstalled music player that supports lyrics display You can also install an Android application package file APK such as QQMusic to play the song 1 8 2...

Страница 27: ...HUAWEI U8860 V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 20 of 80 ...

Страница 28: ...ive playing modes Shuffle is off by default play all audio files in a playlist in order and stop when all the files have been played Shuffle is on play all audio files in a playlist in a random order and stop when all the files have been played Repeating all songs play all audio files in a playlist in order and repeat the playlist in order after the last file is played ...

Страница 29: ...11 11 15 Huawei Confidential Page 22 of 80 Repeating current song play the current audio file repeatedly Shuffle is on Repeating all songs play all audio files in a playlist in a random order and repeat the playlist in a random order after the last file is played ...

Страница 30: ...o exit Music pause the currently played audio file and touch 1 9 Camera 1 9 1 What Are the Default Paths for Saving Pictures and Videos Can I Change the Paths 1 When the preferred saving location is set to the phone s internal memory the photos and videos are saved in the Camera folder under File Manager Internal DCIM When the preferred saving location is the microSD card the photos and videos are...

Страница 31: ...cation open Camera touch Settings Preferred save location and select Memory card or Internal storage If there is no available storage space in the default saving location photos and videos will be saved under the non default path as shown in the following figure 1 9 2 What Picture Formats and Resolutions Does Camera Support 1 Camera supports the JPEG format 2 and the picture resolutions of 8M 5 M ...

Страница 32: ...s Camera Provide Camera provides four white balance modes Auto Incandescent Daylight Fluorescent and Cloudy 1 9 5 What Video Formats and Resolutions Does Camera Support Camera supports the video format of MP4 and the video resolutions of 864 x 480 pixels FWVGA 640 x 480 pixels VGA and 176 x 144 pixels MMS 1 9 6 Does Camera Support Video Playback in Full Screen Mode Yes 1 9 7 If the mobile phone do...

Страница 33: ...s or videos are damaged The pictures or videos are copyright protected The phone s random access memory RAM is insufficient Close some running third party applications An unknown error occurred in Camera or the phone s OS This is a rare case Restart the phone and try again 1 10 Streaming Media 1 10 1 Does the Phone Stop Playing Streaming Media When I Receive an Incoming call If Yes Will It Continu...

Страница 34: ...lications are running 1 10 4 Will the Phone s Internal Storage Become Insufficient When Online Streaming Media Is Playing No When playing the online streaming media occupies the phone s RAM rather than its internal storage 1 11 Bluetooth 1 11 1 My Phone Cannot Be Discovered by Other Devices Why How Can I Solve the Problem Bluetooth is turned off To solve the problem touch Settings and turn on Blue...

Страница 35: ...n on the Bluetooth headset and set it to discoverable Turn on Bluetooth on your phone and search for the headset After the headset is found pair your phone with the headset Then you can use the headset to make calls or listen to music NOTE To listen to music you must use a stereo Bluetooth headset 1 11 5 What Is the Bluetooth Range The valid range is approximately 10 meters 1 11 6 I Cannot Pair My...

Страница 36: ...ed are paired with your phone and are able to receive files 1 11 7 Can I Connect My Phone to a Computer and Access the Internet Using Bluetooth You can connect your phone to a computer using Bluetooth but you cannot access the Internet on your computer after the connection is set up 1 12 How Do I Add or Remove an Email Account Email To add an email account touch Email and then set up your email ac...

Страница 37: ... enter your email address domain name user name and password 2 Manual setup Fill the fields and touch Manual setup The incoming server checking screen is then displayed After the domain name user name password and server are properly set touch Next The inbox is displayed and your emails are synchronized as shown in the following figure ...

Страница 38: ...Page 31 of 80 Automatic setup Fill the fields and touch Next The account information retrieving screen is then displayed After retrieving account information touch Next and configure the account settings The inbox is displayed and your emails are synchronized as shown in the following figure ...

Страница 39: ...uawei Confidential Page 32 of 80 To set up an email account of other types enter your email address and password touch Manual setup or Next then POP3 or IMAP The Account setup screen is then displayed Touch Next until the inbox is displayed and your emails are synchronized ...

Страница 40: ...ue 01 2011 11 15 Huawei Confidential Page 33 of 80 1 To remove an email account open Email touch Settings touch the account you want to remove and touch Remove account in the options menu 1 13 GPS Navigation 1 13 1 Does My Phone Support GPS Navigation Yes ...

Страница 41: ...an I Do If the Navigation Application on My Phone Cannot Receive Signals from GPS Satellites Move to an area with better signal strength This problem may occur when you are in a built up area To solve the problem move to an open area 1 13 4 When Indoor My Phone Usually Fails to Locate My Position When It Finally Locates My Position the Displayed Position Is Far from the Actual Position Why Does My...

Страница 42: ...e Come with HiSuite You do not need to install the universal serial bus USB driver for your phone manually The driver is installed automatically when you connect your phone to a computer Your phone does not come with HiSuite 1 17 What Is My Phone s CPU Frequency I Use a Third Party Application to Check the Frequency But the Result Is Different from the Nominal Value Why Your phone s CPU frequency ...

Страница 43: ...nable the accelerometer touch Settings Display and select Auto rotate screen 1 21 Does My Phone Come with an FM Radio How Do I Use It Yes your phone comes with an FM radio To use the FM radio touch FM Radio NOTE You can use the FM radio only after you connect the headset to the phone 1 22 Does My Phone Support a Digital Compass Yes 1 23 How Much Available Space Does My Phone Provide In the standar...

Страница 44: ...7 Does My Phone Support Video Chat Yes but your phone is not preinstalled with any video chat applications Download one if you want to start a video chat 1 28 How Do I Enter and Exit Safe Mode NOTE Whether safe mode is supported depends on your phone s software version If you attempt to enter safe mode according to the following instructions three times and still fail your phone does not support s...

Страница 45: ... V100R001 HUAWEI U8860 Smartphone FAQs Issue 01 2011 11 15 Huawei Confidential Page 38 of 80 3 In the Restart phone dialog box touch OK 4 Touch repeatedly until the screen shown in the following figure is displayed ...

Страница 46: ...Issue 01 2011 11 15 Huawei Confidential Page 39 of 80 When restarting your phone perform the same step End To exit safe mode 1 When your phone is active press and hold 2 In the Phone options menu touch Restart 3 In the Restart phone dialog box touch OK ...

Страница 47: ...r phone enters normal mode End 1 29 Does My Phone Support Multi Touch Yes 1 30 Does My Phone Support Scheduled Power On and Power Off No But enabled alarms will ring when your phone is powered off 1 31 Can I Use My Phone as a Portable Wi Fi Hotspot Yes 1 32 Is My Phone s Touchscreen Capacitive or Resistive It is capacitive ...

Страница 48: ... 33 What OSs Does My Phone Support If I Use It as a Modem The mobile phone does not support dial up 1 34 Does My Phone Support VPNs Yes your phone supports virtual private networks VPNs To configure VPN settings touch Settings More VPN When using VPN you will be prompted to set a lock screen PIN or password ...

Страница 49: ...ata before upgrading your phone s software To upgrade online touch Settings About phone and select Online update To upgrade using a microSD card download the upgrade package from a Huawei server to the microSD card and then touch Settings Storage Software Upgrade SD card Upgrade 2 2 How Do I Install the ADB Driver Use a USB cable to connect your mobile phone to a computer and an installation wizar...

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Страница 52: ...es not run automatically after the mobile phone is connected to the computer upgrade the driver to start the installation 2 3 How Do I Configure Network Settings 1 Insert the SIM card into your phone The phone automatically configures Access Point Name APN settings 2 To view the APNs touch Settings More Mobile networks Access Point Names ...

Страница 53: ...Using My Phone s Mobile Data Connection You can use your phone as a portable Wi Fi hotspot and share your phone s mobile data connection with another device Then you can access the Internet from the device Touch Settings More Tethering portable hotspot Portable Wi Fi hotspot After the device finds your phone using Wi Fi you can access the Internet from the device using your phone s mobile data con...

Страница 54: ...subscriber line DSL connection failed A domain name system DNS problem occurred In this case web pages cannot be opened but you may still log in to QQ Attempt to log in to QQ to verify the problem The websites that the Wi Fi network can access are restricted Your phone is faulty 2 4 4 What Can I Do If My Phone Can Detect Wi Fi Signals from Devices Other Than a Wireless Router After the Phone s Wi ...

Страница 55: ...cation bar indicates that your phone is connected to a Wi Fi network 2 4 6 I Am Connected to a Wi Fi Hotspot But Cannot Access the Internet Why The network SSID and password are changed Your balance is insufficient You are out of the Wi Fi hotspot s coverage There is a restriction on the access to the Wi Fi hotspot 2 4 7 What Can I Do If the Wi Fi Option Is Unavailable or If My Phone Automatically...

Страница 56: ...es after your phone s screen turns off Never when plugged in never disconnect a Wi Fi connection in charging state Never never disconnect a Wi Fi connection If you do not want your Wi Fi connection to be disconnected select Never 2 4 9 How Can I Judge Which Network I Am Using for Data Services When My Phone Is Connected to Both a Wi Fi Network and a 3G Network Once connected to a Wi Fi network you...

Страница 57: ...5 2 Does My Browser Support Full Screen Mode and Bookmarks If Yes How Do I Set Them Your browser does not support full screen mode but it supports bookmarks To view the bookmark list touch Browser Bookmarks To add a bookmark touch Browser open a web page touch Save to Bookmarks and then edit the bookmark 2 5 3 Can I Log In to My Email Account from a Web Page Yes 2 5 4 Can I Log In to My Online Ban...

Страница 58: ...ge Touch and hold the image you want to save and then touch Save image in the displayed menu The image is stored in Gallery 2 5 6 How Do I Set My Browser s Home Page Launch your browser and open a web page Touch Settings General Set homepage 2 5 7 How Do I Save a Favorite Web Page Launch your browser open the web page and touch Save to Bookmarks ...

Страница 59: ... 6 Language and Keyboard 2 6 1 Does My Phone Support Text Input Using Handwriting or an Onscreen Keyboard Yes You can enter text using handwriting or an onscreen keyboard 2 6 2 What Text Input Methods Does My Phone Support Your phone is preinstalled with Android and Huawei input methods You can also install other input methods 2 6 3 I Have Successfully Installed a New Text Input Method But Cannot ...

Страница 60: ...ollow the onscreen instructions 2 7 3 How Many Times Can I Incorrectly Draw the Screen Unlock Pattern Before My Phone Is Locked The phone will be locked for 30 seconds if you incorrectly draw the screen unlock pattern five times 2 7 4 How Do I Lock and Unlock the Screen If the phone is active press to lock the screen If idle for a specified period the phone automatically locks the screen If the sc...

Страница 61: ...ord excel powerpoint pdf format without a limit on their size 2 8 2 What Word Document Formats Does My Phone Support Your phone supports Word documents in doc and docx formats 2 9 Clock 2 9 1 Does My Phone Support Alarms When It Is Powered Off Yes 2 9 2 How Do I Add or Delete an Alarm To add an alarm touch Clock On the clock screen touch the alarm icon then Add alarm To delete an alarm touch and h...

Страница 62: ...uring any settings on the computer If the computer runs an earlier Windows or Linux OS or another type of OS you may need to install some configuration files before you use your phone s USB tethering function 2 10 1 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows XP NOTE Before using tethering insert your SIM card in the phone You can use the following methods to con...

Страница 63: ...1 2011 11 15 Huawei Confidential Page 15 of 80 4 In the drivers window open usbnet_driver_win2k_xp 5 In the usbnet_driver_win2k_xp window open DownloadActiveSync After you have connected to the website follow the instructions to download and install ActiveSync ...

Страница 64: ...Issue 01 2011 11 15 Huawei Confidential Page 16 of 80 6 On your phone touch Settings More Tethering portable hotspot and then select USB tethering You can access the Internet and browse web pages on the computer using your phone s mobile data connection ...

Страница 65: ...ou can access the Internet and browse web pages on the computer using your phone s mobile data connection 2 10 2 How Do I Use USB Tethering If I Connect My Phone to a Computer Running Windows Vista or Windows 7 1 Use a USB cable to connect your phone to the computer The computer automatically installs the driver for your phone 2 On your phone touch Settings More Tethering portable hotspot and then...

Страница 66: ... support Java applications 3 2 How Do I Obtain Third Party Applications Log in to android market and download third party applications from it NOTE Clients preinstalled on your phone vary according to your phone s software 3 3 How Do I Install Manage and Uninstall Applications 3 3 1 How Do I Install Applications 1 Touch Settings Security and select Unknown sources 2 Download applications from andr...

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Страница 68: ...ssue 01 2011 11 15 Huawei Confidential Page 3 of 80 3 3 2 How Do I Manage Applications 1 Touch Settings Apps All applications on your phone are listed 2 Touch the application you want to manage 3 3 3 How Do I Uninstall Applications 1 Touch Settings Apps ...

Страница 69: ...I Cannot Install an Application Why How Can I Solve the Problem The APK is corrupted To solve the problem contact the APK provider The application has already been installed To solve the problem uninstall the application and then reinstall it The phone s available storage space is insufficient To solve the problem delete unnecessary files or uninstall some applications ...

Страница 70: ...orage but you can move them to the phone s internal microSD card or your external microSD card after the applications are installed To move an APK to a microSD card Download the APK from android market and then install the APK After the installation touch File Manager Applications In the Installed list touch and hold the application you want to move In the Application options menu touch Copy to On...

Страница 71: ...structions Some third party applications may run in the background after you touch To kill the applications running in the background open Task Manager 3 7 How Can I Solve the Power Consumption Problem Caused by Third Party Applications Third party applications downloaded from application stores other than android market may not be well compatible with your phone Once installed they may consume mo...

Страница 72: ...s Touch Settings Storage and check the available space on the internal and external microSD cards f 4 1 1 How Do I Check My Phone s Available RAM Space Your phone s maximum RAM space is 624 MB The available RAM space varies according to the applications running on your phone To check your phone s available RAM space install a dedicated APK Your phone is not preinstalled with such applications ...

Страница 73: ...an move the applications installed on your phone s internal storage to the external microSD card If an external microSD card is not inserted you can move the applications installed on your phone s internal storage to your phone s internal microSD card 4 2 What Data Can Be Backed Up on My Phone You can back up the following data on your phone Contacts Use Contacts Calendar Use third party applicati...

Страница 74: ... to a microSD Card Touch Contacts Manage contacts Backup to SD card OK All contacts in your phone s Contacts are saved to your microSD card s Contact folder in vcf format 4 3 2 How Do I Recover Contacts from a microSD Card Touch File Manager In the microSD card s root directory touch Contact then the vcf file that is backed up Touch OK and then open Contacts Your phone refreshes the contact list ...

Страница 75: ...t or Copy Files or Folders from the Phone s Internal Storage to Its Internal microSD Card or an External mciroSD Card To copy or cut a single file or folder Touch File Manager In the displayed list touch and hold the file or folder you want to cut or copy In the Folder options menu touch Cut or Copy Touch SD card then Paste To copy or cut multiple files or folders Touch File Manager Select item s ...

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Страница 77: ... Settings or perform the following operations as required Press to lock the screen when you are not using your phone Touch Settings Display Sleep to set Screen timeout to a small value Touch Settings Display Brightness to set Brightness to a small value Touch Settings Wireless networks and clear Wi Fi and Bluetooth to turn off Wi Fi and Bluetooth Touch Settings Accounts sync and clear Background d...

Страница 78: ...allpaper a picture will stretch to cover the Home screen and its extensions No option is available for you to stretch the picture 4 5 7 What Data Will Be Lost If I Restore My Phone to Its Factory Settings If you restore your phone to factory settings all data on your phone s internal storage and microSD card will be lost such as your customized settings call logs and messages 4 5 8 How Do I Increa...

Страница 79: ...ble Airplane Mode Touch Settings More and select or clear Airplane mode Press and hold until the Phone options menu is displayed and touch Airplane mode 4 5 14 How Do I Restore My Phone to Factory Settings Touch Settings Backup reset Factory data reset 4 5 15 How Do I Set a Picture as a Contact s Photo Caller ID Touch Contacts Phone and in the New contact screen touch Touch Gallery open a picture ...

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