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Troubleshooting
Why am I not getting a dial tone on my telephone?
1.
Ensure that the power adaptor is properly connected and that the power indicator
is illuminated.
2.
Check to make sure that the signal strength indicator is illuminated.
3.
Check to make sure the telephone cord is securely plugged in
How do I check my voice messages?
Dial
* 8 6
to access your voice mail messages.
Can I create a shortcut to access my voice mail?
The availability of a shortcut feature to access voice mail messages depends solely on
the capabilities of the corded or cordless phone that you use with your Home Phone
device. Please refer to the user material that came with your phone. If your phone
does not support a shortcut feature to access voice messages, you may have the
option to save your voice mail number into the address book on the handset and
assign that number to the
#1
speed dial position on your phone's keypad. Remember,
you can always dial
* 8 6
to access your voice mail.
Can I use my telephone answering machine instead of voice
mail?
Yes. Set the answering device to fewer rings in order to pick up the call before voice
mail. Alternatively, turn off your home answering machine or increase the number of
rings if you would like to use the voice mail service. Please refer to the user material
provided by the home answering machine manufacturer for instructions.
