background image

I left my device on but when I returned, 

I could not establish connection to the 

internet. What might be the possible 

reasons?

As a security measure, the CPE will ‘time-out’ 
and lose internet connectivity if it is left idle for 
some time without any activity. 

After the device has ‘timed-out’, user needs 
to restart the device (by turning it on and 
off) to establish internet connection before 
reconnecting other devices (laptop, phone, 
etc).

I have reached my data limit. Can I make 

a top-up to bring my download speed 

back to normal?

 
When you reach your data limit your internet 
speed will be reduced to a lower speed. You 
will only be reset to your original / normal 
speed at the beginning of your next billing 
cycle. 

Billing cycle usually starts on the 15/16 of 
every month.
 

For Example: 

You may have subscribed 

to the 10 Mbps data package on the 1st 
January, and you reach your data limit on 
10th January. Even if you make payment 
the following day, this will not reset your 
download speed to the normal 10 Mbps, 
rather your speed will only reset again after 
the 16th January (the beginning of your next 
billing cycle date).

How does it work for calls?

For 

Konnecta Home

, after the 100 on-net 

minutes are depleted, you will be charged 
P 1.00/minute in peak hours, and P 0.70/
minute in off-peak hours.

For 

Konnecta Business

, you will be charged 

P 0.70/minute both in peak & off-peak time

How do I exercise my SMS benefits?

Through the Flybox messages interface.

Q

Q

Q

Q

A

A

A

A

Frequently asked questions

Содержание ORANGE 4G CPE

Страница 1: ...Orange 4G CPE Installation Guide ...

Страница 2: ...r the network strength No bars no network coverage If possible place the CPE away from obstructive structures like furniture trees or concrete walls The best place to put the CPE is in open spaces by windows or locations where network coverage is at its strongest It is also important to ensure there is little obstruction between CPE and cellphone if connected by Wi Fi e g multiple wall layers Safe...

Страница 3: ... power port 3 the device will turn on the status bar indicator will turn blue to show power is connected to CPE 4 Connect to CPE through the ethernet cable or WiFi 5 Open a browser and enter flybox home in address box Move connection button to connect connection ...

Страница 4: ...ceive alerts on consumption from Orange and change the access password Connection strength Data Consumed Network strength Connected CPEs Settings Choosing Network between 2G 3G and 4G At times depending on weather distance from tower device placement indoors etc the device speed may be faster slower on 3G or 4G By default CPE device is set to automatically connect through 2G 3G or 4G depending on ...

Страница 5: ...al 2 Insert Battery into dect phone and connect to power source Connecting the dect phone or any phone with RJ11 cable Depending on your consumption you will receive alerts from Orange Botswana informing you of you consumption at 80 90 and 100 To check for Orange SMSes simply click the SMS tab To change the device password from the admin default password Simply click on the System tab on the inter...

Страница 6: ...ce and SMS usage Voice and SMS usage will be reflected on your bill at the end of the bill cycle Note If you face challenges with connectivity or staying connected with device turn device off disconnect the power supply and reconnect power and turn device on If the above procedure does not resolve the connection problem contact your nearest Orange shop or dial 123 3 Dect phone should turn on a poi...

Страница 7: ...original normal speed at the beginning of your next billing cycle Billing cycle usually starts on the 15 16 of every month For Example You may have subscribed to the 10 Mbps data package on the 1st January and you reach your data limit on 10th January Even if you make payment the following day this will not reset your download speed to the normal 10 Mbps rather your speed will only reset again aft...

Страница 8: ... carrier s telecommunication channel GB Gigabyte is a multiple of the unit byte for digital information therefore one gigabyte is 1000 000 000 bytes LAN Local Area Network is a computer network that interconnects computers or smart devices within a limited area such as a home school computer laboratory or office building using network media FUP Fair Usage Policy refers to policy implemented to man...

Отзывы: