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HUAWEI H60-L04 Smartphone FAQs

Contents

Issue 01 (2014-4-1)

Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.

29

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Содержание H60-L04 honor 6

Страница 1: ...HUAWEI H60 L04 Smartphone FAQs Issue 01 Date 2014 4 1 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ... customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject ...

Страница 3: ...rtphone FAQs About This Document Issue 01 2014 4 1 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd ii About This Document Change History Version Change Description V1 0 Completed the first draft ...

Страница 4: ...screen 16 1 6 Contacts 17 1 6 1 How do I create a contact How do I assign a photo to a contact 17 1 6 2 How do I import contacts from or export contacts to a SIM card 18 1 6 3 How many contacts can my phone save 19 1 6 4 How do I add a contact to a group 20 1 6 5 How do I import or export contacts 21 1 7 Text messaging 22 1 7 1 How do I delete a message from a message thread How do I delete a mess...

Страница 5: ...dia when a call comes in If yes will it resume playing when the call ends 33 1 12 2 Why can t my phone cannot play some streaming media 33 1 12 3 What may cause poor quality of online streaming media played on my phone 33 1 12 4 Will playing online streaming media take up my phone s storage space 34 1 13 Bluetooth 34 1 13 1 What files can be transmitted using Bluetooth 34 1 13 2 How do I send a fi...

Страница 6: ...one ringtone 51 2 6 2 How do I enable or disable vibration for incoming calls and messages 51 2 6 3 How do I set a custom audio file as the ringtone or message tone 52 2 6 4 Can I set the ringtone for a contact group 52 2 6 5 How do I disable touch sounds 52 2 7 Languages and keyboards 53 2 7 1 How do I change the system language 53 2 7 2 What can I do if I can t use a newly installed text input m...

Страница 7: ...rvice provider 64 2 12 Third party applications 64 2 12 1 Can I install applications to a microSD card 64 2 12 2 Does my phone support online banking transitions 64 2 13 Backup and restoration 64 2 13 1 How do I back up and restore data 64 2 13 2 Can I back up my contact groups 65 2 13 3 Can I use cloud backup on my phone 65 2 14 Task Manager 65 2 14 1 What can Task Manager do 65 2 14 2 How do I a...

Страница 8: ...port 3D acceleration 77 4 8 How do I know whether my phone has been rooted 77 4 9 Can I remove the battery Will configuring my phone to automatically set the date and time generate data traffic 78 4 10 Can I use my phone for recording 78 4 11 Does my phone come with protective film 78 4 12 Does my phone support mobile TV 78 4 13 Can I edit Word Excel PPT and PDF files on my phone 78 4 14 How is my...

Страница 9: ... the list of recently used applications If the hide navigation bar function is enabled touch to hide the navigation bar and flick up from the bottom of the screen to display it You can enable or disable this function under Settings Press the power button once to turn on or turn off the screen Press and hold the power button for 10 seconds or more to forcibly restart the phone Press the volume up o...

Страница 10: ...awei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 9 Figure 1 1 Your phone at a glance Do not block the area around the ambient light and proximity sensor When you attach a protective film to the screen make sure it does not block the sensor ...

Страница 11: ...ly cut SIM cards may damage the phone By principle it is not recommended that you cut a SIM card if not necessary Perform the following procedure to cut a SIM card 1 Determine the central point of the metal chip 1 Use a ruler to draw the central lines in the length and width directions 2 Determine the central point that is the intersection point of the two central lines 2 Determine the length and ...

Страница 12: ... Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 11 Length 0 1 mm Width 0 05 mm 3 Cut the card along the lines SIM card Cutter Micro SIM card 1 3 2 How do I insert a SIM card Do not insert or move a SIM card with the phone powered on ...

Страница 13: ... and Confidential Copyright Huawei Technologies Co Ltd 12 1 4 Locking and unlocking the screen 1 4 1 Locking the screen Method 1 Press the power button to manually lock the screen Method 2 After being idle for a specified period of time your phone automatically locks its screen ...

Страница 14: ...eneral touch Screen lock Screen lock 1 4 2 Unlocking the screen If the screen is off press the power button to turn it on Slide your finger in any direction to unlock the screen applicable to magazine unlock as well Figure 1 2 Unlocking the screen 1 5 Home screens 1 5 1 How do I add or delete a home screen On the home screen pinch your fingers together to display the screen thumbnails ...

Страница 15: ...ur phone has four home screens Flick left or right to switch between them Touch an application or widget to open it The home screen contains four parts from the top down Status bar Dual clocking Home screen position indicator Dock Shortcuts in this area do not change when you switch between the screens Home screen items include applications and widgets To create a folder on the home screen drag an...

Страница 16: ...al Copyright Huawei Technologies Co Ltd 15 Figure 1 4 Home screen overview 1 5 3 How do I manage the applications and widgets on the home screen Touch and hold an application or widget to enter the editing mode Drag the application or widget to the screen top to delete or share it 2 1 3 1 4 1 ...

Страница 17: ...diting mode System applications cannot be uninstalled 1 5 4 How do I add a widget to the home screen Touch and hold a blank area on the home screen to display the Set Home Screen dialog box Touch Widgets Touch and hold a widget and drag it to a blank area on the home screen Figure 1 6 Adding a widget to the home screen 批注 w1 请记得将文中所有中文界面替换成英文界面哦 ...

Страница 18: ...the contact Enter the contact information and touch SAVE Figure 1 7 Creating a contact Assigning a photo to a contact You cannot assign photos to contacts saved to the SIM card Method 1 Go to Contacts and touch a contact On the contact details screen touch the contact photo area and touch Take photo Choose from preset or Choose photo from Gallery Method 2 Go to a contact details screen touch touch...

Страница 19: ...yright Huawei Technologies Co Ltd 18 Figure 1 8 Assigning a photo to a contact 1 6 2 How do I import contacts from or export contacts to a SIM card Exporting contacts to a SIM card 1 Go to Contacts and touch Settings Copy contacts Phone 2 Select the contacts you want to export and touch COPY SIM OK ...

Страница 20: ...IM card Importing contacts from a SIM card 1 Go to Contacts and touch Settings Copy contacts SIM 2 Select the contacts you want to import and touch COPY Phone OK 1 6 3 How many contacts can my phone save At least 2000 contacts can be saved to your phone depending on the available storage space The number of contacts can be saved to your SIM card varies with the SIM card ...

Страница 21: ...gies Co Ltd 20 1 6 4 How do I add a contact to a group Use either of the following methods Method 1 On the contact editing screen touch Group name and select a group Figure 1 10 Adding a contact to a group 1 Method 2 Go to Contacts open the Favorites tab select a group and touch Add members to add contacts to that group ...

Страница 22: ...Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 21 Figure 1 11 Adding a contact to a group 2 1 6 5 How do I import or export contacts Go to Contacts touch Import Export choose an import or export method and select the desired contacts ...

Страница 23: ...saging 1 7 1 How do I delete a message from a message thread How do I delete a message thread Go to Messaging and touch a conversation to display all messages in the conversation Touch and hold the message you want to delete From the displayed option menu choose Delete To delete a message thread from a conversation touch and hold it From the displayed option menu choose Delete conversation ...

Страница 24: ...awei Technologies Co Ltd 23 Figure 1 13 Deleting a message 1 7 2 How do I forward a text message or send a text message to multiple recipients Forwarding a text message Touch and hold the message choose Forward from the displayed option menu enter a recipient and touch Send Figure 1 14 Forwarding a message ...

Страница 25: ...n contain a maximum of 1377 English characters 1 7 4 How many text messages can be saved on my phone A conversation can contain a maximum of 500 text messages or 50 multimedia messages by default You can set the maximum numbers from Settings How many messages can be saved to your phone depends on your phone s available storage space 1 7 5 How do I set the SMS center number Go to Settings Under All...

Страница 26: ... sure your SIM card supports the three party call service Contact your service provider to enable call waiting 1 9 Multimedia messaging 1 9 1 How do I send a multimedia message 1 Go to Messaging and create a message 2 Enter the recipient and write the message 3 Touch then Add subject The message is then converted into a multimedia message 4 Touch next to the text box to add pictures audio clips or...

Страница 27: ...phone is running out of available storage space Solution Delete some files from your phone to free up at least 300 KB storage space 1 9 3 Is there any restriction on the size format or resolution of the file to be attached to a multimedia message If an audio or video file exceeds the maximum size allowed by your service provider generally 300 KB it cannot be attached to a message If a picture is t...

Страница 28: ...re 1 18 Save location for attachments in multimedia messages 1 10 Music 1 10 1 How are my songs sorted Albums Sorts all songs by album Artists Sorts all songs by artist All songs Sorts all songs by name Genres Sorts all songs by genre Playlists Contains the playlists you have created 1 10 2 How do I create a playlist 1 Go to Music and touch Playlists then Create new playlist 2 Name the playlist an...

Страница 29: ...HUAWEI H60 L04 Smartphone FAQs Contents Issue 01 2014 4 1 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 28 Figure 1 19 Creating a playlist ...

Страница 30: ...HUAWEI H60 L04 Smartphone FAQs Contents Issue 01 2014 4 1 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 29 批注 w2 请确认图片是否正确正确 ...

Страница 31: ...les in the playlist in a random order and repeat the playlist in a random order after all the files have been played 1 10 4 How do I play songs in the background or exit Music To play songs in the background go to Music and play a song Then touch the return or home button To exit Music on the music playing screen touch then Exit In the displayed dialog box touch OK Lyric synchronization When the l...

Страница 32: ... protected for example a dcf file Your phone does not have sufficient resources Close some third party applications and try again In some rare cases unknown errors may occur in your phone s operating system or applications Restart your phone and try again 1 11 3 Where are my photos and videos saved By default photos and videos captured by your phone are saved to the phone s internal storage To vie...

Страница 33: ...ial Copyright Huawei Technologies Co Ltd 32 Figure 1 20 Editing a photo 1 11 5 Does my phone support HD videos Yes Your phone supports 1080p HD videos at 30 fps 1 11 6 How do I switch between front and rear cameras On the viewfinder touch Figure 1 21 Switching between front and rear cameras ...

Страница 34: ... If yes will it resume playing when the call ends Your phone stops playing streaming media when you have an incoming call If the call lasts for less than 3 minutes the streaming media automatically resumes playing when the call ends Otherwise manual operations are required 1 12 2 Why can t my phone cannot play some streaming media The file format is not supported Your phone supports the following ...

Страница 35: ... streaming media your phone uses its RAM rather than the storage space 1 13 Bluetooth 1 13 1 What files can be transmitted using Bluetooth Pictures audio clips videos web pages and contacts can be transmitted using Bluetooth 1 13 2 How do I send a file using Bluetooth To share an audio clip a picture or a video touch and hold the file in Music or Gallery and touch Share then Bluetooth Figure 1 22 ...

Страница 36: ...fidential Copyright Huawei Technologies Co Ltd 35 Figure 1 23 Sharing a web page using Bluetooth 1 13 3 Why can t my phone be discovered by other Bluetooth devices Bluetooth has been turned off on your phone Solution Go to Settings and turn on Bluetooth Figure 1 24 Turning on Bluetooth ...

Страница 37: ...ur phone supports various profiles such as A2DP HSP HFP PAN HIDH OPP and PBAP If the pairing device also supports these profiles but fails to be paired with see the following solutions Your phone cannot find other phones Solution Check that the Bluetooth on that phone is turned on and the phone is set to be visible Your phone cannot find a Bluetooth headset Solution Check that the headset is set t...

Страница 38: ...r devices can share your phone s data connection To share your phone s data connection using Bluetooth touch Settings More Tethering portable hotspot and select Bluetooth tethering Figure 1 26 Enabling Bluetooth tethering Your phone supports Bluetooth games The method of using this function varies with the third party game General steps are as follows 1 Search for other Bluetooth devices 2 Pair yo...

Страница 39: ...io Make sure you have inserted a headset to the phone before you use this function To save a manually found channel touch the frequency number The frequency is then automatically saved to the channel list The channels you find by touching or will not be saved Figure 1 27 Listening to the RM radio 1 16 Does my phone support live wallpapers Yes To apply live wallpapers to your phone touch and hold a...

Страница 40: ...or video chats Your phone does not support video calls However the phone comes with a front camera and you can install third party applications for video chats 1 18 How do I take a screenshot Method 1 When the screen is not locked press and hold the power and volume down buttons simultaneously for at least 2 seconds to take a screenshot Method 2 Drag down the status bar to open the notification pa...

Страница 41: ...any flash players Yes you can install a third party flash player to your phone 1 20 Does my phone come with a headset What line order does my phone support The headset coming with your phone adopts the American line order which is the mainstream line order in the industry The headset has only one button for you to answer or end a call and play or stop playing music Your phone supports other headse...

Страница 42: ...se Corporate to add an Exchange account Figure 2 1 Setting up an email account Manual setup 1 On the Account setup screen enter your email account and password 2 Touch Manual setup 3 Touch POP3 to configure the incoming server settings 4 Touch Next to configure the outgoing server settings 5 Touch Next to configure the email receiving settings such as the inbox refresh frequency 6 Touch Next to na...

Страница 43: ...HUAWEI H60 L04 Smartphone FAQs Contents Issue 01 2014 4 1 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 42 Figure 2 2 Manual setup ...

Страница 44: ...HUAWEI H60 L04 Smartphone FAQs Contents Issue 01 2014 4 1 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 43 ...

Страница 45: ...that the email settings are preconfigured on your phone 1 On the Account setup screen enter your email account and password 2 Touch Next 3 Touch Next to configure the email receiving settings such as the inbox refresh frequency 4 Touch Next to name the account and enter your name 5 Touch Next You will then access the inbox of the email account Figure 2 3 Automatic setup ...

Страница 46: ...nding an email On the Inbox screen touch enter the recipient subject and email content and touch Send email Viewing and deleting an email On the Inbox screen touch an email to read it and touch to delete it Removing an email account On the Inbox screen touch From the displayed option menu choose Settings Touch the email account you want to remove Flick down to the bottom and touch Remove account F...

Страница 47: ... and calendar events To synchronize contacts you have to log in to at least one Exchange account On the Account setup screen touch Exchange Obtain the email box server settings from your email service provider s website configure the settings on your phone and log in to your Exchange account Go to Settings Under ACCOUNTS touch Corporate Touch your account select the data you want to synchronize an...

Страница 48: ... Exchange account If the contact synchronization fails check that your phone has Internet access and that the account server supports contact synchronization 2 2 Wi Fi settings 2 2 1 How do I connect my phone to a Wi Fi network On the home screen touch Settings and go to WIRELESS NETWORKS Figure 2 6 Settings If Wi Fi is off touch the switch to turn it on ...

Страница 49: ...ccesses the Internet through xDSL and the xDSL connection fails the Internet connection is unavailable In this case check that the xDSL connection is working properly and try again A domain name service DNS problem occurred For example if you cannot open web pages but can access Play Store the DNS is not working properly In this case on the screen where a static IP address can be set modify DNS se...

Страница 50: ...as follows Touch Settings and touch Wi Fi Touch Advanced Keep Wi Fi on during sleep Then select Always Figure 2 8 Setting the Wi Fi sleep policy By default Always is selected for Keep Wi Fi on during sleep If the settings are modified your phone disconnects from the Wi Fi network when its screen turns off The following describes the three options of Keep Wi Fi on during sleep Always Never disconne...

Страница 51: ...gs go to WIRELESS NETWORKS touch Wi Fi and touch a hotspot In the displayed dialog box select Show advanced options Select Static for IP settings Enter the IP address mostly 192 168 1 xxx gateway address mostly 192 168 1 1 subnet mask or network mask 255 255 255 0 and domain name DNS address Figure 2 10 Using a static IP address When your phone uses DHCP to access the Internet through Wi Fi it mus...

Страница 52: ...net access for computers If the computer has a wireless network adapter you can turn on Portable Wi Fi hotspot under Settings WIRELESS NETWORKS More Tethering portable hotspot on your phone Then the computer can connect to your phone using Wi Fi to access the Internet Currently this function is available to computers running Windows 2 6 Tone settings 2 6 1 How do I set the phone ringtone Touch Set...

Страница 53: ...ges 2 6 3 How do I set a custom audio file as the ringtone or message tone Go to File Manager Touch Categories Touch and hold an audio file and touch Set as Phone ringtone or Notification ringtone Figure 2 13 Setting the ringtone or message tone 2 6 4 Can I set the ringtone for a contact group No 2 6 5 How do I disable touch sounds Touch Settings Sound Under SYSTEM clear Touch sounds ...

Страница 54: ...oards 2 7 1 How do I change the system language On the home screen touch Settings Language input Language and select a language Figure 2 15 Setting the system language 2 7 2 What can I do if I can t use a newly installed text input method After installing an input method you must select the input method Touch Settings Language input Touch Default and select the newly installed input method ...

Страница 55: ...Display Font size and select a font size Figure 2 17 Setting the system font size 2 7 4 What text input methods does my phone support Your phone supports Android and Swype 2 7 5 How do I disable key press vibration You can enable or disable key press vibration in the settings of a text input method In the following example the Huawei text input method is used Touch Settings Language input Swype fo...

Страница 56: ...y security then Clear cache or Clear history to clear the cache or web browsing history 2 8 2 How do I view a web page in full screen or save a web page to bookmarks To view a web page in full screen touch From the displayed option menu choose Settings Then touch Labs and select Fullscreen To save a web page to bookmarks touch From the displayed option menu choose Save to bookmarks Then touch OK 2...

Страница 57: ... 4 Can I log in to my online bank account from my phone Yes It is recommended that you install the online bank client on your phone Logging in to your online bank account using the browser on your phone may fail as some banks login plug in can only run in Internet Explorer 2 8 5 How do I save an image from a web page Touch and hold the image and choose Save image from the displayed option menu ...

Страница 58: ...ry and Confidential Copyright Huawei Technologies Co Ltd 57 Figure 2 20 Saving an image from a web page 2 8 6 How do I set the home page Open the browser and touch From the displayed option menu choose Settings Then touch General Set homepage Figure 2 21 Setting the home page ...

Страница 59: ...8 8 What can I do if my phone fails to access the Internet Touch Settings Mobile networks Access Point Names Touch Reset to default 2 8 9 How do I turn on or turn off the mobile network Use either of the following methods Touch Settings Mobile networks and select Data enabled to turn on the mobile network or clear it to turn off the mobile network Flick down from the status bar to open the notific...

Страница 60: ...ile network touch this icon to make it become 2 8 11 Can I use my phone to access the Internet during a call Yes if your phone is connected to a 3G or 4G network but no if your phone is connected to a 2G network 2 8 12 What is a VPN How do I set VPN parameters A virtual private network VPN extends a private network across a public network such as the Internet It is a connection type widely used in...

Страница 61: ...igure 2 24 Setting the VPN parameters 2 9 Screen lock 2 9 1 How do I set a screen unlock PIN 1 Touch Settings Security Screen lock 2 Touch PIN to set it as the screen lock mode After the PIN is set you ll have to unlock the screen whenever you power on your phone or turn on the screen Figure 2 25 Setting a screen unlock PIN 2 9 2 Does my phone support the Face Unlock function Yes To enable this fu...

Страница 62: ...r more dots together in a pattern and touch Continue 3 Draw the pattern again and touch Confirm 4 When you power on your phone or turn on the screen draw the pattern to unlock the screen Figure 2 27 Setting a screen unlock pattern 2 9 4 How many times can I try the screen unlock pattern before my phone becomes permanently locked Can I unlock the phone using my Gmail account Your phone will not be ...

Страница 63: ...ock the screen such as entering the PIN or drawing the unlock pattern 2 10 Alarm 2 10 1 How do I add or remove an alarm To add an alarm 1 Go to Clock and touch Figure 2 28 Adding an alarm 2 Touch 3 Under Alarm set the alarm time 4 To set the alarm to repeat on certain days select the desired intervals under Repeat 5 To set a tone for the alarm touch Ringtone and select a tone 6 To set your phone t...

Страница 64: ...g in to Huawei App Center or Android Play Store to download third party applications Applications preinstalled on your phone may vary 2 11 3 Can I change the default installation location for applications No 2 11 4 How do I install manage and uninstall applications Touch Settings Security and select Unknown sources Figure 2 29 Selecting unknown sources Download applications from Huawei App Center ...

Страница 65: ...divided into three types auto By default applications of this type are installed to your phone storage If your phone storage is insufficient the applications will be installed to the microSD card internalOnly Applications of this type can only be installed to your phone storage preferExternal Applications of this type are preferentially installed to the microSD card If no microSD card is available...

Страница 66: ...rnal storage Restoring data Touch the backup file Enter the password when prompted Touch OK select the data you want to restore and touch RESTORE 2 13 2 Can I back up my contact groups No 2 13 3 Can I use cloud backup on my phone No 2 14 Task Manager 2 14 1 What can Task Manager do It helps you manage downloaded running or all applications 2 14 2 How do I access Task Manager Similar to the task ma...

Страница 67: ...ou close all running applications simultaneously 2 14 4 How do I manage a specific application using Task Manager To view all running applications scroll through the running application list To close an application drag it leftward or rightward To open an application touch it To close all running applications simultaneously touch 2 14 5 What cloud services does my phone provide Phone Finder Web di...

Страница 68: ...nfigure the display mode and location settings Figure 2 33 Accessing Weather 2 15 What are the developer options To view the developer options touch Settings About phone and touch the build number seven times in rapid succession USB debugging Enable USB debug mode that allows the operator to use the adb command to debug the phone Stay awake The screen will never turn off when your phone is chargin...

Страница 69: ...round process limit Limit the number of background processes Show all ANRs Show the App Not Responding dialog box for background applications 2 16 Can I synchronize my phone s date and time with the network Yes On the home screen touch Settings Date time and select Automatic date time and Automatic time zone 2 17 Can I use my phone as a USB flash drive Yes You can connect your phone to a computer ...

Страница 70: ...ilable 2 18 How do I free up the internal storage Deleted unwanted files as follows Go to File Manager Touch and hold the file or folder you want to delete and choose Delete from the displayed option menu 2 19 How can I adjust the screen brightness On the home screen touch Settings Display Brightness Select Automatic brightness or manually drag the brightness slider Figure 2 35 Adjusting the scree...

Страница 71: ...es Co Ltd 70 Figure 2 36 Turning on or turning off airplane mode Method 2 Press and hold the power button and choose Airplane mode from the displayed option menu Figure 2 37 Turning on airplane mode 2 22 How do I restore my phone to its factory settings 1 Touch Settings Backup reset Factory data reset 2 Touch Reset phone ...

Страница 72: ...e mode restart your phone 2 24 Does my phone support HiSuite Yes Use a USB cable to connect your phone to a computer Flick down from the notification bar to open the notification panel and choose HiSuite On the computer double click the new disk drive to install HiSuite Follow the onscreen instructions to install HiSuite Then open HiSuite and connect the computer to your phone 2 25 Does my phone s...

Страница 73: ... cable to the charging port on your phone 2 Connect the other end of the OTG cable to a USB device OTG is a USB transmission technology that allows a phone to connect to a USB flash drive digital camera keyboard or mouse using an OTG cable and play HD videos To connect your phone to another phone make sure that phone has a microSD card installed To establish a connection and read data stored on th...

Страница 74: ...ing Steady red The battery level is low Steady yellow The battery level is medium Steady green The battery level is higher than 90 2 29 Can I use other power adapters than the provided one to charge my phone You can use other power adapters provided by Huawei However it is recommended that you use the power adapter provided with your phone because non standard power adapters may generate excessive...

Страница 75: ...upported by your phone s GPU Your phone adopts the Mali450 GPU which is the mainstream model in the industry Samsung SIII and Note II also use this series of GPU 2 31 What are the features of my phone 5 inch IPS FHD resolution 1080p 1920 x 1080 pixels 3000 mAh large capacity battery Support for 4G LTE networks Huawei Emotion UI 2 3 which is compatible with Android 4 4 2 13 MP BSI HD rear camera wi...

Страница 76: ... different frequencies TDD LTE and FDD LTE both belong to LTE which is the name given by the 3GPP for the next generation of telecommunication standards Most operators in the world adopt FDD LTE 3 2 I can t use my 4G phone to access 4G networks The 4G reception in your area may be poor Make sure your phone supports the SIM card you are using because different operators support different 4G frequen...

Страница 77: ...off the mobile network by clearing Data enabled under Settings Mobile networks Turn off GPS by clearing GPS satellites under Settings Location access 4 2 How do I reduce my mobile data usage Turn off the mobile network when you do not need it or when you have a Wi Fi connection Turn off the mobile network by clearing Data enabled under Settings Mobile networks Access Wireless Access Protocol WAP s...

Страница 78: ... down buttons to scroll through the options and press the power button to select an option To restore your phone to its factory settings go to Settings and touch Backup reset Factory data reset Reset phone 4 6 Can I scan a QR code using my phone No but you can install third party applications that support this function 4 7 Does my phone support 3D acceleration Yes To enable 3D acceleration touch S...

Страница 79: ...led the automatic time update function your phone synchronizes the date and time with the network and generates minor data traffic 4 10 Can I use my phone for recording Yes 4 11 Does my phone come with protective film Yes 4 12 Does my phone support mobile TV No but you can install third party applications that support this function Watching mobile TV may generate excessive data traffic It is recom...

Страница 80: ...tion is used when the OS or applications are running This partition also stores the files for applications you install This partition is used when your phone does not have a microSD card inserted and when you are using applications that must run on a microSD card for example camera Bluetooth and data synchronization with computers With this partition you can use all functions provided on the Andro...

Страница 81: ...on panel when you aren t using them 4 17 Why does my phone get overheated It is normal for smartphones to generate heat while charging or while you are playing games surfing the Internet making calls or using other power intensive functions Your phone provides overheating protection for its circuits helping ensure that the heat will not damage the battery or shorten its life span Do not surf the I...

Страница 82: ...ar the application cache Open the browser and delete locally cached content and the browsing history If the problem persists back up important data and restore your phone to its factory settings 4 20 What can I do if I can t access the Internet after I turn on my mobile network Make sure your SIM card has sufficient balance Your service provider may stop providing Internet access to SIM cards that...

Страница 83: ...nd audio formats include MP3 WAV OGG MID AMR MPEG 4 and 3GP Dolby related audio codes including AC3 and eAC are not supported The file may be corrupted Download another copy of the file and try opening it again The file may be copyright protected Obtain a non copyright protected version of the file 4 25 Why can t I transfer files to another Bluetooth device that I ve already paired with The distan...

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