Huawei ONT and Wi-Fi devices (such as pads, mobile phones, and laptops). You are advised
to use repeaters to enhance the Wi-Fi coverage if the area is large.
3. Using the correct radio channel. Generally, the Huawei ONT automatically selects the
optimal channel. If the network is slow or the quality turns poor from time to time, you can
use a Wi-Fi scanner such as Wi-Fi Stumbler or Wi-Fi Analyzer to search for the optimal
channel.
4. To prevent unauthorized network access, log in to the web interface of the router and select
MAC address filtering based on your requirements.
What can I do if the network speed is slow?
1.
Check whether network cables are properly connected. Remove and then insert the
network cables. Then, check whether the network speed is normal.
2.
Check whether downloading, network video watching, or other operations occupy a
large amount of bandwidth. Due to bandwidth restrictions, if some network applications
occupy a large amount of network bandwidth, the network speed is slow.
3.
Use another PC, mobile phone, or pad to check whether the network speed is normal.
A phone does not ring upon an incoming call but communication is in normal
state when the phone is in off-hook state.
l
The ONT supports a maximum of 60 V AC ringing current voltage. Check whether the
ringing current voltage of the phone is higher than 60 V AC. If it is higher than 60 V AC,
replace the phone.
How do I restore the Huawei ONT to factory setting?
Press
Reset
by using a needle-type object for longer than 10s to restore factory defaults and
reset the Huawei ONT. If the indicator is off and then is lit, the system restarts successfully.
NOTE
Exercise caution when restoring factory settings. This function may cause the loss of ONT configuration
information and further cause an Internet access failure. If this problem occurs, contact your service
provider for help.
How can I download Huawei ONT firmware or software?
Huawei ONT is used with an OLT and NMS of a required version. If the versions are not the
required ones, the ONT may not work.
If required, contact your internet service provider to obtain the correct ONT firmware or
software.
EG8143A5
Quick Start
5 FAQs
Issue 02 (2019-09-10)
Copyright © Huawei Technologies Co., Ltd.
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