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eA680-950 LTE DAU
User Guide

6 FAQ

Issue 01 (2017-03-03)

Huawei Proprietary and Confidential

FAQ

6.1 What Do I Do If the Web UI Fails to Be Opened?

Problem Description:

I cannot visit theWeb management page of eA680-950 through browser.

Solution:

Step 1

Check wheather the DAU is powered on.

Step 2

Check wheather the cables are not properly connected.

Step 3

Check wheather the IP address is entered correctly.

Step 4

If there is no problem after the above checks, try to restart the DAU from the near end.

Step 5

If the problem persists, please contact Huawei technical engineer.

----End

6.2 What Do I Do When Power Indicator Is Not Working?

Problem Description:

Power indicator is not working

Solution:

Step 1

Check whether the PoE cable is correctly connected to the power. The power supply is
provided if the Power indicator presents red light.

Step 2

Check whether the PoE power adapter meets the product specifications.

Содержание eA680-950

Страница 1: ...eA680 950 LTE DAU User Guide Issue 01 Date 2017 03 03 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ...e customer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject...

Страница 3: ...This Document Overview This document describes the hardware functions installation configuration operation and maintenance OM of the eA680 950 customer premises equipment DAU Product Version Product Name Product Version eA680 950 V100R001C00 Intended Audience This document is intended for System engineers Product engineers Technical support engineers ...

Страница 4: ...ity 7 1 6 2 Application Security 8 1 7 Device Ports 10 1 7 1 Web Port 10 1 7 2 USB Port 11 1 7 3 TR 069 Port 12 2 Hardware 14 2 1 eA680 950 Hardware 14 2 2 eA680 950Cables 17 2 2 1 PoE Network Cable 17 2 2 2 Ground Cable 18 3 Installation 19 3 1 Site Preparations 19 3 2 Installation Preparation 20 3 3 Installation Procedure 22 3 3 1 Mounting on a Utility Pole 22 3 3 2 Mounting on the Wall 26 3 3 3...

Страница 5: ... for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guara...

Страница 6: ...pment DAU As a wireless gateway it can be deployed outdoors to provide services such as data collection and video surveillance The eA680 950 provides the following functions Data service Wi Fi Service Security service Local and remote maintenance and management Data routing 1 2 Application Scenarios The eA680 950 is specially designed for outdoor deployment to obtain better wireless access perform...

Страница 7: ...Huawei Technologies Co Ltd 2 Figure 1 1 The eA680 950 deployed in wISP network Figure 1 2 The eA680 950 deployed in industrial network The following example describes how to use the eA680 950 for video monitoring 1 Use a power adapter to supply power for the eA680 950 or video camera as shown in Figure 1 3 ...

Страница 8: ...a video camera 2 Use a network cable to connect the eA680 950 to an external device If the eA680 950 connects to a single device connect the power adapter directly to the eA680 950 If the eA680 950 connects to multiple devices connect the power adapter to a Hub or switch and then to the eA680 950 as shown in Figure 1 4 Figure 1 4 The eA680 950 connected to multiple devices ...

Страница 9: ...D 5 8G 5725 MHz to 5850 MHz WLAN 2400MHz to 2483 5MHz External interface 1 Ethernet interface RJ45 10 100Base TX 1 USB interface 2 External antenna interface N type Female connector 1 SIM card slot LED indicator One POWER indicator One CONNECT indicator One RSSI indicator One HEAT indicator Maximum transmit power LTE 23 dBm 2 WLAN 16dBm 2 dB Receiving sensitivity LTE 96 dBm 5 MHz 93 dBm 10 MHz 90 ...

Страница 10: ...pole diameter 60 mm to 114 mm Tip Within three months after the arrival it is recommended to use the equipment or store in the following environment Temperature 10 to 35 Relative humidity RH 30 RH to 85 RH Storage environment should be equipped with temperature and humidity equipments and dehumidification equipment to monitor and adjust the temperature and humidity 1 4 Antenna Specifications Table...

Страница 11: ...on Protocol ARP Supports domain name service DNS Supports Internet Control Message Protocol ICMP NAT Supports Network Address Translation NAT and Network Address Port Translation NAPT DHCP server The default DHCP server address ranges from 192 168 1 2 to 192 168 1 254 The default gateway address is 192 168 1 1 The default DHCP lease is 24 hours The DHCP server can be enabled or disabled The DHCP s...

Страница 12: ...eless security and OM security 1 6 1 Network Security eA680 950 network security uses Secure Sockets Layer SSL and Hypertext Transfer Protocol Secure HTTPS SSL The SSL protocol is a security connection technology for the server and client It provides a confidential trusted and identity authenticating connection to two application layers SSL is regarded as a standard security measure and has been w...

Страница 13: ... grant the users with proper permission The objective of access control is to specify and restrict the operations to be performed and the resources to be accessed by the users OM System Security OM system security includes software integrity check In the original procedure for releasing and using the software the software integrity is ensured by using cyclic redundancy check CRC CRC can only preve...

Страница 14: ...e package is released all files in the software package are signed with digital signatures That is after a message digest is calculated for all files in the software package the message digest is digitally signed using a private key After a software package with a digital signature is loaded to an NE through a media such as the software release platform the NE first verifies the digital signature ...

Страница 15: ...tion to remotely log in to the DAU web UI over HTTPS is disabled The remote web UI functions the same as the local web UI The maximum number of WebUI login attempts is three After three login failures the WebUI login page is locked and will be unlocked after one minutes The lockingduration is incremented by one minute each time the WebUI login page is locked later When the WebUI login password is ...

Страница 16: ...ity change the default USB unlock password at your first login and regularly change the password A password must meet the following rules A password consists of at least eight characters A password contains at least three types of characters of the following Lowercase letter Uppercase letter Digit Special characters including the space character and the following _ The password cannot be the user ...

Страница 17: ... 069 Amendment 4 Ensure that the settings for the DAU and central office TR 069 management equipment are the same Otherwise the DAU cannot be managed by the central office TR 069 management equipment It is recommended that you change the password for connections between the DAU and central office TR 069 management equipment at regular intervals You can change the password on the TR 069 management ...

Страница 18: ...ge alarm Login and logout alarm Threshold crossing lower computer alarm Digest authentication prevents the account and password used for connections between the DAU and central office TR 069 management equipment from being cracked The number of attempts is five After five attempt failures wait five minutes and receive new connection authentication requests The central office TR 069 management equi...

Страница 19: ...i Technologies Co Ltd 14 2 Hardware About This Chapter This section describes the hardware and cables of the eA680 950 2 1 eA680 950 Hardware This section describes the appearance ports and indicators of the eA680 950 Appearance Figure 2 1 shows the appearance of the eA680 950 Figure 2 1 Appearance of eA680 950s ...

Страница 20: ...nance window and indicator Figure 2 2 shows the panel of the eA680 950 Figure 2 2 Panel of the eA680 950 Table 2 1 lists the ports of the eA680 950 Table 2 1 Ports on the eA680 950 Name Description PoE PoE port LED Indicators SIM card maintenance window Consists of the SIM card slot and USB port A SIM card is inserted into the SIM card slot The USB port is used for internal commissioning Grounding...

Страница 21: ...dual antenna installation Indicators of the eA680 950 are below the SIM card maintenance window and are used to indicate the running status of the eA680 950 The four indicators from top to bottom are POWER WLINK RSSI and HEAT as shown in Figure 2 3 Figure 2 3 Indicators Table 2 2 describes the indicators of the eA680 950 Table 2 2 Indicators of the eA680 950 Identifier Status Description POWER On ...

Страница 22: ...th is equal to or smaller than 120 dBm HEAT Controlled by the hardware temperature When the hardware temperature is lower than 0 C the hardware is heated and the indicator is on When the hardware temperature is higher than 0 C the indicator is off 2 2 eA680 950Cables 2 2 1 PoE Network Cable The power over ethernet PoE network cable is a shielded network cable that is used to connect the PoE port o...

Страница 23: ...he ground cable provides a 6 mm cross section is yellow green and has OT terminals at both ends Figure 2 4 shows the appearance of the ground cable Figure 2 4 Ground cable Technical Specifications Table 2 4 lists the technical specifications of the ground cable Table 2 4 Technical specifications of the ground cable Name Description Color Yellow green Cross section 6 mm Outer diameter 5 1 mm Workin...

Страница 24: ...ments Keep the site away from high temperature dusty location poisonous gases explosive objects and unstable voltages Keep the site away from any electric substation industrial boiler and heating boiler Keep the site away from any radar station large power radio transmitting station and other interference sources The field strength of interference sources cannot exceed that of unwanted radiation t...

Страница 25: ...econd floor in a building Alternatively mount an eA680 950 at least 600 mm higher than the record flood stage Requirements for Installation Space To facilitate O M adhere to the following space requirements as shown in Figure 3 1 Figure 3 1 Space requirements for installing an eA680 950 unit mm Requirements for Operating Environment For details about operating environment requirements see1 3 Hardw...

Страница 26: ...angle of 45 degrees below a separate lightning rod or protection angle of 45 degrees below a surrounding high rise building Ensure that there are no obstacles facing the DAU and enable the DAU to face the base station Installation Tools Table 3 1 lists the tools used for installing the eA680 950 Table 3 1 Installation tools Hammer drill ESD gloves Vacuum cleaner Heat gun Phillips screwdriver M3 M6...

Страница 27: ...d 22 Measuring tape Multimeter Marker diameter 10 mm 3 3 Installation Procedure 3 3 1 Mounting on a Utility Pole Context Figure 3 2 shows the flowchart for mounting the eA680 950 on a utility pole without an angle adjusting component Figure 3 2 Flowchart for mounting the eA680 950 on a utility pole without an angle adjusting component ...

Страница 28: ...yright Huawei Technologies Co Ltd 23 Procedure Step 1 Open the SIM card maintenance window of the eA680 950 and insert the SIM card as shown in Figure 3 3 Figure 3 3 Installing the SIM card Figure 3 4 shows the correct installation method Figure 3 4 Installation method of the SIM card maintenance window ...

Страница 29: ...nting frame as shown in Figure 3 5 Figure 3 5 Inserting the hose clamp to the wall mounting frame Insert the end of the hose clamp that does not contain a screw into the square hole on top of the wall mounting frame on the back of the unit When half of the hose clamp passes through the square hole slightly kink the protruding part and insert it into the other square hole on the front of the unit S...

Страница 30: ...length of the hose clamp If the hose clamp is too long cut off the extra part Apply anti rust oil to the cut in case it gets rusty Step 4 Fix the eA680 950 on the wall mounting frame through the dovetail groove as shown in Figure 3 7 Figure 3 7 Installing the eA680 950 on the wall mounting frame Step 5 Tighten the wall mounting frame s screw as shown in Figure 3 8 ...

Страница 31: ...llation Issue 01 2017 03 03 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 26 Figure 3 8 Tightening the screw End 3 3 2 Mounting on the Wall Context Figure 3 9 shows the flowchart for mounting the DAU on the wall ...

Страница 32: ...sue 01 2017 03 03 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 27 Figure 3 9 Wall mounting flowchart Procedure Step 1 Open the SIM card maintenance window of the eA680 950 and insert the SIM card as shown in Figure 3 10 ...

Страница 33: ...ssue 01 2017 03 03 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 28 Figure 3 10 Installing the SIM card Figure 3 11 shows the correct installation method Figure 3 11 Installation method of the SIM card maintenance window ...

Страница 34: ...s waterproof Do not fasten the screws until the SIM card maintenance window has been correctly installed Step 2 Hold the wall mounting frame tightly against the wall use a level to adjust the horizontal position and mark the fixing points with a marker as shown in Figure 3 12 Figure 3 12 Marking the fixing points Step 3 Use a drill with 8 mm drill bit to drill holes in the fixing points Then remov...

Страница 35: ... bolt Step 4 Align the two fixing points with the bolts on the wall and tighten the expansion bolt s screw nut to fix the wall mounting frame as shown in Figure 3 14 Figure 3 14 Fixing the wall mounting frame Step 5 Install the ground cable For details see Step 1 in Cable Connection Step 6 Fix eA680 950 to the wall mount frame using the dovetail groove as shown in Figure 3 15 ...

Страница 36: ...tallation Issue 01 2017 03 03 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 31 Figure 3 15 Fixing the DAU Step 7 Tighten the wall mounting frame s screw as shown in Figure 3 16 Figure 3 16 Tightening the screw ...

Страница 37: ...nd 3 3 3 Cable Connection This section describes the procedure for connecting the eA680 950 cables Procedure Step 1 Connect the ground cable as shown in Figure 3 17 Figure 3 17 Connecting the ground cable Tighten the ground screws and apply antirust paint to it Step 2 Install the crystal connector to PoE network cable as shown in Figure 3 18 ...

Страница 38: ... connector When making PoE network cables follow the international standard EIA TIA568A or EIA TIA568A to arrange the cables Make sure that the two ends of each network cable use the same standard Step 3 Connect the PoE network cable 1 Diassemble the PG head screw cap and air proof block on the PoE port and pass the network cable through them as shown in Figure 3 19 ...

Страница 39: ...e 3 19 Passing the network cable through the PG head screw cap and air proof block 2 Connect the network cable to the network adapter and manually rotate the screw cap to ensure that the lock block adheres to the network cable as shown in Figure 3 20 Figure 3 20 Installing the PG head screw cap and air proof block Step 4 Connect the PoE adapter ...

Страница 40: ...e compuer network cable 2 PoE port connects to the PoE network cable End 3 4 Installation Check After you install the eA680 950 perform a hardware installation check and a power on check Prerequisites The eA680 950 hardware has been installed Procedure Step 1 Check whether the eA680 950 hardware is correctly installed When performing the hardware check for the eA680 950 check the items listed in T...

Страница 41: ...ture must be aligned with the one on the expansion bolt In addition the fixture must be tightly and firmly attached to the wall and must not wobble when you shake it When checking the cable connections of the eA680 950 check the items listed in Table 3 3 in order Table 3 3 Cable connection check of the eA680 950 No Check Item 1 No cable is short circuited or inversely connected 2 The bare wires an...

Страница 42: ...during eA680 950 indicator check Table 3 4 Indicator check No Check Item 1 When the eA680 950 powers on the POWER indicator is on 2 When the eA680 950 powers on the RSSI indicator is steady on or blinks If the RSSI indicator is off when the eA680 950 powers on the signal strength is too weak Check the power supply and the angle of the angle adjusting component For details about the indicator statu...

Страница 43: ... computer has been connected to the eA680 950 The installation of the eA680 950 is complete The eA680 950 starts correctly based on default parameters during power on Procedure Step 1 Start the IE browser enter http 192 168 1 1 in the address bar and press Enter Connect the eA680 950 from the near end using the Web management page Use Internet Explorer 7 0 or a later version Step 2 Log in to the w...

Страница 44: ...items and prepare related tools Learning About the Site Information Gather the following site information before going to the eA680 950 site to perform maintenance Persisting faults and alarms Hardware configuration Natural environment Selecting Maintenance Items Select suitable maintenance items based on the eA680 950 site conditions Maintenance items must include the following aspects Natural en...

Страница 45: ...en the Diagnosis page Step 3 Set Diagnosis Method to Ping Step 4 Enter the domain name in the Destination IP address domain name box Step 5 Click Apply Step 6 Wait until the operation is performed The command output is displayed in the Result box Timeout indicates the timeout period of each reply and ranges from 1 to 10 seconds When the LTE CPE does not run properly the System Check can be used to...

Страница 46: ...erly connected Step 3 Check wheather the IP address is entered correctly Step 4 If there is no problem after the above checks try to restart the DAU from the near end Step 5 If the problem persists please contact Huawei technical engineer End 6 2 What Do I Do When Power Indicator Is Not Working Problem Description Power indicator is not working Solution Step 1 Check whether the PoE cable is correc...

Страница 47: ...accuracy 5 Input or output cable connector AC 2pin or RJ45 8pin End 6 3 What Do I Do When the Data Service Is not Provided Problem Description Data service is not provided Solution Step 1 Check whether the DAU is powered If the Power indicator presents red light the power supply is provided Step 2 Check whether the SIM card is correctly installed Step 3 Confirm whether the DAU is connected to the ...

Страница 48: ...the TR 069 related section in the online help 7 2 Security Maintenance Software components used by this device may report vulnerabilities This device will use the software upgrade mode to fix these issues You can obtain specific software packages from the device agent 7 3 Performing Default Security Configuration After a WebUI login users can check the online help to perform default security confi...

Страница 49: ...03 03 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 44 The USB port provides maintenance and repair functions and allows you to set device parameters Please keep the password secure to prevent device parameters from being modified or exposed ...

Страница 50: ...oes cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to wh...

Страница 51: ...Project ARP Address Resolution Protocol DAU Customer Premises Equipment DHCP Dynamic Host Configuration Protocol DMZ Demilitarized Zone ICMP Internet Control Message Protocol IP Internet Protocol GRE Generic Routing Encapsulation LTE Long Term Evolution MAC Media Access Control MDI Medium Dependent Interface NAPT Network Address Port Translation NAT Network Address Translation RTU Remote Terminal ...

Страница 52: ...eA680 950 LTE DAU User Guide 9 Acronyms and Abbreviations Issue 01 2017 03 03 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 47 ...

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