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Troubleshooting
3. Modem is connected to the Internet and the signal indicator is on, but the Internet
connection can not be set up.
•
Check if the connection profile has been selected correctly (Kcell Connect by default).
•
Check if the service is activated by your operator (Internet, High Speed Internet).
•
Check your account balance.
4. Slow Internet connection.
•
Check if the High Speed Internet service is active.
•
Check if you are within the area with strong 3G reception.
5. Modem does not recognize my SIM card.
•
Check if your SIM card is properly inserted in the modem (check the device to find out how to do it
properly).
•
Your SIM card may have been blocked.
•
Check this using a mobile phone.
•
When connecting the modem, enter the correct PIN number when prompted.
6. Check if you have sufficient funds in your account to cover the service fee.
Note:
See Help on the management program or Web management page.
Restart the E5. Restore the factory defaults.
Содержание E5
Страница 1: ...1 Wi Fi Router Huawei E5 User Guide ...
Страница 2: ...2 Content Modem Description Specification SW installation guide User manual Troubleshooting Terms ...
Страница 6: ...6 Content Modem Description Specification SW installation guide User manual Troubleshooting Terms ...
Страница 11: ...11 Content Modem Description Specification SW installation guide User manual Troubleshooting Terms ...
Страница 16: ...16 Modem Description Specification SW installation guide User manual Troubleshooting Terms Content ...
Страница 21: ...21 The Wi Fi device or computer can be connected to the Internet through the E5 Multi device Access ...
Страница 23: ...23 Modem Description Specification SW installation guide User manual Troubleshooting Terms Content ...
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Страница 28: ...28 THANK YOU ...