29
13
Troubleshooting
The PC in a LAN cannot access internet.
1.
The power indicator is on, and the gateway is normally connected with the power
adapter. If the power indicator is off, you need to check whether the power is normally
connected.
2.
There are five signal strength indicators on the gateway panel. The more green
indicators are on, the stronger the signal strength. If all of the signal strength indicators
are off, you need to check whether the area is covered by network.
3.
If the area is covered by network, you need to check whether the network mode is right.
See Chapter 9
“
Configuring Network Settings
”
for information about network mode.
4.
If the 1, 2, 3, 4 four indicators on the panel blinks, the corresponding Ethernet
interfaces are normally connected. If the indicators are off, you need to check and
ensure that the corresponding Ethernet connection is normal.
5.
You must configure the correct PPP user name and PPP password when you access the
internet through the gateway. Check whether they are correct, and see
“
Configuring
PPP Profile Settings
”
for details.
6.
If the DHCP service is disabled and the PC obtains the IP address dynamically, the PC
also cannot access the internet. You can change the mode to manually assign an IP
address. See
“
Configuring the PC Network
.
”
7.
Check whether the driver of the network adapter is correctly installed.
8.
If the preceding methods cannot solve the problem, you can reset the gateway to
factory defaults.
The PC in a WLAN cannot access the WLAN.
1.
If there are interferences or shields near the gateway, you can adjust the position of the
gateway. When the signal strength is strong, you can move to the next step.
2.
Check and record the following data on the PC
’
s network adapter: SSID, WEP type,
and key.
3.
Check and record the following data on the gateway: SSID, WEP type, and key.
4.
Compare the data, the SSID on the network adapter should be ANY or be the same
with that on the gateway. The WEP type and key on the network adapter and gateway
should be identical. Otherwise, you need to change the data on the network adapter.
What if I forgot the IP address of the LAN interface
Ÿ
You can input
http://e.home
and login in the mode of PC obtaining IP address
automatically.
Содержание BC510
Страница 4: ......
