10 Basics Guide
If you experience any issues activating your device, check to make sure you
are in a network coverage area. Power your device off and then power it
back on. The device should program itself automatically. If you are still
experiencing issues, call Virgin Mobile Care at 1-888-322-1122.
5. Manage Your Virgin Mobile Account
Manage your account from your phone
Dial *86 on your phone or just tap
My Account
on the Home screen to
access your account where you can do any of the following things:
•
Check your minutes
•
Add money (Top-Up)
•
Change plans ... and a lot more
Manage your account from your computer
Log in with your phone number and Account PIN at
virginmobileusa.com
where you can do everything above, and a lot more.
Top-Up your account
To add money to your account and pay for your service, buy Virgin Mobile
Top-Up cards at thousands of retailers. Or, make it really easy by registering
your credit/debit card or PayPal account.
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