Using your HSBC Security Device to
authorize transactions
Certain transactions warrant a higher level
of security, such as adding or modifying
a new bill payee, or adding or modifying a
beneficiary. To complete such transactions,
you will need to log on to Personal Internet
Banking using your HSBC Security Device,
then you will need to authorize the
transaction by generating a second unique
code called a “Transaction Signing Code”.
This code will verify the authenticity of the
destination account number and ensure
that no one can change the destination of
the transaction.
To complete certain transactions such as
a transfer to another person’s account, log
on to Personal Internet Banking and follow
the on-screen instructions.
Step 1
Enter your PIN:
• Press and hold the
bottom right button
for 2 seconds
• Enter your HSBC Security Device PIN
• Press the bottom left button, and a
dash will appear on the display
(Note: this is a different button than the
one you use to log on to PIB with your
HSBC Security Device.)
Step 2
Enter the information as requested on the
Personal Internet Banking screen.
• Press the bottom left button
again to generate a Transaction
Signing Code
Step 3
Enter the Transaction Signing Code:
• Enter the Transaction Signing
Code where indicated
• Click on an option to proceed
Hints and tips
• The keypad consists of buttons 0
through 9. This matches the standard
telephone layout design
• The button is colored green and
can be found at the bottom right hand
corner of the keypad
• To help you find your way around the
keypad, the “5” button has two raised
dots on it and the button (bottom
right) has a single raised dot
You’re on your way to an even more secure
online banking experience
Your HSBC Security Device is a great way to keep your money even safer
in an ever changing, digital world. Once you’ve activated and begun to use
your HSBC Security Device, you can have the peace of mind that comes
with knowing you have an even greater level of privacy and security for your
online personal information and transactions.
Learn more
For more information about your HSBC Security Device, including Frequently Asked
Questions and a Troubleshooting Guide, visit
us.hsbc.com/securitydevice
or
contact us at
866.537.4722
. If you are calling from outside the United States, please
call us collect at
716.841.7172
.