12
Limited Warranty
Harmonic Resolution Systems warrants the product designated herein to be free of
manufacturing defects in material and workmanship subject to the conditions herein
set forth, for a period of 90 days from the date of purchase by the original purchaser.
If the purchaser registers the unit with Harmonic Resolution Systems by mailing in
the warranty card, together with a copy of the bill of sale, within 14 days of the date
of purchase, said purchaser would be registered for an extended service contract.
The extended service contract extends the 90 days to a period of 5 years from the
date of purchase by the original purchaser or no later than 6 years from the date of
shipment to the authorized Harmonic Resolution Systems dealer, whichever comes
first. This warranty is subject to the following conditions and limitations.
1.
This warranty is subject to the following conditions and limitations. The
warranty is void and inapplicable if the product has been used or handled other than
in accordance with the instructions in the owner’s manual, abused or misused,
damaged by accident or neglect or in being transported, or the defect is due to the
product being repaired or tampered with or modified by anyone other than
Harmonic Resolution Systems. The product must be packed and returned to
Harmonic Resolution Systems by the customer at his or her sole expense. A written
description of the defect and a photocopy of the original purchase receipt must
accompany a returned product. This receipt must clearly list model and serial
number, the date of purchase, the name and address of the purchaser and authorized
dealer and the purchase price. Harmonic Resolution Systems reserves the right to
modify the design of any product without obligation to purchasers of previously
manufactured products and to change the prices or specifications of any product
without notice or obligation to any person.
2.
Warranty does not cover normal recommended care and maintenance.
3.
Harmonic Resolution Systems shall not be responsible in any way for
consequential or indirect damages or liabilities resulting from the use of the product
covered herein or resulting from any breach of this warranty or any implied
warranty relating to said product.
4.
Harmonic Resolution Systems shall not be responsible in any way for
damage to finishes resulting from normal use and exposure to sunlight and the
environment even within the normal and extended warranty period.
During the warranty period, Harmonic Resolution Systems will repair or replace
any defective components free of charge. A Return Authorization Number (RA
Number) obtained directly from Harmonic Resolution Systems is required before
any product is returned to Harmonic Resolution Systems for any reason. This
number must be visible on the exterior of the shipping container(s) for Harmonic
Resolution Systems to accept the return.
Units shipped to Harmonic Resolution Systems without a visible RA Number on
the exterior of the shipping container(s) are subject to be returned to the sender,
freight collect.